Μειονεκτήματα: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."
Πλεονεκτήματα: "The crew and entertainment"
Πλεονεκτήματα: "Wonderful on board service from the crew"
Μειονεκτήματα: "crew at the gate."
Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "It would have better if the flight wasn’t 5 hours late."
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Μειονεκτήματα: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Μειονεκτήματα: "Temperature was very hot"
Μειονεκτήματα: "Crew was rude and slow"
Μειονεκτήματα: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Πλεονεκτήματα: "Everything! Very professional, great food"
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "Good staff, good boarding, good announcements"
Μειονεκτήματα: "The chairs are so small!"
Μειονεκτήματα: "It was very late, with us on it."
Πλεονεκτήματα: "Friendly and high quality service"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Μειονεκτήματα: "I could not obtain a refund."
Πλεονεκτήματα: "Got bumped to business class."
Μειονεκτήματα: "What's not to like about that?"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Liked the crew, seats, snack. Definitely a pleasant experience."
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "Great customer service."
Μειονεκτήματα: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Πλεονεκτήματα: "Good service inflight"
Μειονεκτήματα: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Πλεονεκτήματα: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Μειονεκτήματα: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Μειονεκτήματα: "Not enough leg room"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "Food, service, beverages, film selection."
Πλεονεκτήματα: "Real silverware. Great crew presence. Ice Cream and chocolate."
Μειονεκτήματα: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Μειονεκτήματα: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"
Μειονεκτήματα: "excellent food and hospitality"
Πλεονεκτήματα: "On time, organized."
Πλεονεκτήματα: "The staff were friendly and helpful, even more so as we traveled with two small kids. Very professional, high standards even for economy!"
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "The food maybe"
Μειονεκτήματα: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Μειονεκτήματα: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Fully booked flight. Very noisy"
Πλεονεκτήματα: "Good space between seats."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Μειονεκτήματα: "The seat backs are hard and there is very little knee room"
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "I lose my bag"
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Πλεονεκτήματα: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Πλεονεκτήματα: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Μειονεκτήματα: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "That it's over"
Μειονεκτήματα: "Αναμονη στους χώρους του αεροδρομίου"
Πλεονεκτήματα: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Μειονεκτήματα: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Good movie selection. Attentive crew."
Μειονεκτήματα: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Πλεονεκτήματα: "Smooth flight for the most part."
Μειονεκτήματα: "Better food choices. Better communication and better boarding procedures by rows or groups."
Πλεονεκτήματα: "The take off and landing was peaceful and on time"
Μειονεκτήματα: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."
Πλεονεκτήματα: "Quick, comfortable and easy"
Μειονεκτήματα: "Boarding was a bit clunky"
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Πλεονεκτήματα: "Plane was super nice and new and crew was great!"
Πλεονεκτήματα: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Lufthansa hands down is the best airline I have ever flown!"
Πλεονεκτήματα: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Μειονεκτήματα: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Πλεονεκτήματα: "Crew was courteous and professional. Food was okay."
Μειονεκτήματα: "Seats a little wider and little more leg room."
Μειονεκτήματα: "food screens"
Πλεονεκτήματα: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Πλεονεκτήματα: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Πλεονεκτήματα: "Everything was on time and efficient."
Πλεονεκτήματα: "The food out of everything"
Μειονεκτήματα: "Customer service , the air craft , the blankets"
Μειονεκτήματα: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The short wait for departure."
Μειονεκτήματα: "The long complicated walk to the gate...."
Μειονεκτήματα: "They cancelled my flight"
Πλεονεκτήματα: "Everything was perfect ... pilots are so good and professional..!!)"
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"
Μειονεκτήματα: "In economy class, seats are packed tight"
Μειονεκτήματα: "Flight delayed because of a late/lost family, then made us late for connecting flight."
Μειονεκτήματα: "The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "waited before takeoff, didn't go to right terminal, waited on tarmac for 40 minutes for steps, bags still no on carousel , lost bags....almost missed connection. overall poor experience."
Πλεονεκτήματα: "a normal coach experience, nothing special or bad about the flight"
Μειονεκτήματα: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Πλεονεκτήματα: "Fast and efficient boarding"
Πλεονεκτήματα: "I upgraded to the premium food package for a small price. It was delicious and filling."
Μειονεκτήματα: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."
Πλεονεκτήματα: "Food is worse"
Μειονεκτήματα: "Too crowded"
Πλεονεκτήματα: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Πλεονεκτήματα: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Μειονεκτήματα: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Πλεονεκτήματα: "Staff, they served a snack on this short flight"
Μειονεκτήματα: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."
Πλεονεκτήματα: "Crew, food, service location of my seat."
Μειονεκτήματα: "The entertainment was lacking. I fly a lot so more variety would have been nice in the movie selections."
Πλεονεκτήματα: "Plane was clean and service was great."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Taking off was good"
Μειονεκτήματα: "Landing was a little bit stressful. But still ok."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Πλεονεκτήματα: "Very polite and helpful staff"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."
Πλεονεκτήματα: "Crew were polite"
Πλεονεκτήματα: "The crew was excellent! Great service."
Μειονεκτήματα: "More options in movies of other languages."
Πλεονεκτήματα: "The crew was very attentive and willing to assist with everything."
Μειονεκτήματα: "Seats and entertainment"
Μειονεκτήματα: "Flight left late from London."
Μειονεκτήματα: "They charge for coffee and soft drinks and have no snacks complimentry"
Πλεονεκτήματα: "I did not"
Μειονεκτήματα: "Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps."
Πλεονεκτήματα: "Ability to quickly board the plane"
Μειονεκτήματα: "You had to pay for snacks and drinks on this flight"
Πλεονεκτήματα: "The air hostesses were first class. Pleasant, efficient and professional."
Μειονεκτήματα: "The tv selections. Could have had more variety"
Μειονεκτήματα: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
Πλεονεκτήματα: "Crew did a great job!!"
Μειονεκτήματα: "Due to the age of the plane there was no outlet to plug in your phone."
Μειονεκτήματα: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Μειονεκτήματα: "Luggage lost!!"
Πλεονεκτήματα: "Great safety video, made me laugh."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "Lost my seat assignment, got middle seat"
Πλεονεκτήματα: "Flight attendants were pleasant."
Μειονεκτήματα: "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
Πλεονεκτήματα: "Six years ago, after a very bad experience with this airline, I swore never to use BA again. However, this year, because of my children, I found myself on this airline again and had a very positive experience. The flight was on time, luggage was transferred without a hitch, the food was excellent and in-flight entertainment had a great variety to choose from. The 747 provided a very steady flight experience. Personnel were reasonably helpful. Continue this kind of service - it will help you remain successful."
Πλεονεκτήματα: "Quiet flight lots or spare seats - good price. Food pretty good"
Μειονεκτήματα: "Viewing sets stowed in front of rows old and not easy to move"
Πλεονεκτήματα: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Μειονεκτήματα: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."
Πλεονεκτήματα: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Μειονεκτήματα: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Πλεονεκτήματα: "Safety, fast arrival, interactive pilot"
Μειονεκτήματα: "No snacks no entertainment"
Πλεονεκτήματα: "everything else was fine"
Μειονεκτήματα: "Food was not complementary"
Πλεονεκτήματα: "Boarding clerk was excellent. He was very helpful"
Μειονεκτήματα: "Cancelled the flight with no explanation. This is the second time in a row my return flight to BWI from LHR has been cancelled."
Μειονεκτήματα: "Please include a complimentary tea and/or snack."
Πλεονεκτήματα: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Πλεονεκτήματα: "Excellent service and the crew was very friendly"
Πλεονεκτήματα: "The entertainment selections were awesome."
Μειονεκτήματα: "The passenger in front of me reclined so far, he was basically on my lap. It made it difficult to see the screen and eat dinner, which was subpar. The person behind me kept poking me in the back. I couldn't figure out how or why. I could've used more arm rest as both people on either side of me took the arm rest. So basically I was surrounded on all sides by inconsiderate people, who were probably as cramped as I was."
Πλεονεκτήματα: "In flight entertainment, food and everyone was great!"
Μειονεκτήματα: "No issues"
Μειονεκτήματα: "The flight was an hour late"
Πλεονεκτήματα: "We got to Barcelona safely"
Μειονεκτήματα: "Paying for something basic to drink is something you'd espect on Spirit airlines not British Airways. The cabin crew and gate agents were rude and inconsistent with their behavior. They used to be full of class and unfortunately they are now trash. If I have other choices I will most certainly not choose BA."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Staff was extremely friendly"
Μειονεκτήματα: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."
Πλεονεκτήματα: "Great service and helpful staff Coffee was fresh filter coffee"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Food selection, no in flight entertainment"
Πλεονεκτήματα: "plane was awesome"
Μειονεκτήματα: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"
Πλεονεκτήματα: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Μειονεκτήματα: "In general, it was ok, can't complain."
Πλεονεκτήματα: "In general I liked the flight."
Μειονεκτήματα: "Delayed and poor food"
Πλεονεκτήματα: "Fantastic service and entertainment. One of my best flights in years."
Μειονεκτήματα: "1st service was good. Second just ok."
Πλεονεκτήματα: "Boarding process and crew were efficient."
Μειονεκτήματα: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Μειονεκτήματα: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."
Πλεονεκτήματα: "Nothing in specific. But good service and people."
Μειονεκτήματα: "The kids crying"
Μειονεκτήματα: "There was no entertainment for that flight."
Πλεονεκτήματα: "The flight was fine..."
Μειονεκτήματα: "But Dulles Airport needs to control the level of toxicity experienced when certain entitled passengers think they have to pack the tarmac shuttle under NO PARTICULAR AUTHORITY, shouting "MOVE BACK [YOU] PEOPLE" into the closest ear. There should be someone other than the driver on those shuttles monitoring people, since they obviously need a babysitter."
Πλεονεκτήματα: "entertainment had a god variety"
Μειονεκτήματα: "food was just awful"
Πλεονεκτήματα: "Crew is extraordinary kind and pleasant."
Μειονεκτήματα: "Very little room, small seats"
Μειονεκτήματα: "very crowdy with suitcases on the board"