Πλεονεκτήματα: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Μειονεκτήματα: "The seat was squeaking all the time"
Πλεονεκτήματα: "The movie options"
Μειονεκτήματα: "Compensation for having waited an hour and a half extra."
Πλεονεκτήματα: "I never boarding this flight."
Μειονεκτήματα: "Better communication skills."
Πλεονεκτήματα: "Great crew, nice plane, awesome entertainment"
Πλεονεκτήματα: "The crew did their best to deal with delay."
Μειονεκτήματα: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Μειονεκτήματα: "Less legroom than other airlines but have never flown to South America before"
Μειονεκτήματα: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Πλεονεκτήματα: "I love ice cream and chocolate"
Μειονεκτήματα: "Healthy vegetarian meal choice"
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Μειονεκτήματα: "Nothing I can think of-10/10"
Μειονεκτήματα: "Flight was delayed by an hour. No explanation given"
Πλεονεκτήματα: "Crew was very kind and entertainment was good when available"
Μειονεκτήματα: "WiFi in all flights"
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Πλεονεκτήματα: "The crew were kind and courteous. The seat was comfortable."
Πλεονεκτήματα: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Μειονεκτήματα: "Actually, everything was fine. No need for improvement .... even the airfare was great!"
Πλεονεκτήματα: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Μειονεκτήματα: "Most everything it sucked, okay?"
Πλεονεκτήματα: "Luggage plane to carousel at Atlanta way too slow"
Μειονεκτήματα: "Smooth flight, more than average beverages serving; food fine. Seats too small."
Μειονεκτήματα: "The sits are uncomfortable"
Μειονεκτήματα: "No video screens and wi-fi was too slow to use"
Πλεονεκτήματα: "Being in First Class"
Μειονεκτήματα: "Heavier food selection would be appreciated."
Μειονεκτήματα: "No chicken sandwich."
Πλεονεκτήματα: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Μειονεκτήματα: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."
Πλεονεκτήματα: "Everything. Pilots and crew"
Πλεονεκτήματα: "Leg room and seats are very tight and I'm a small person."
Μειονεκτήματα: "Coach class is very crowded."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Μειονεκτήματα: "delays after delays"
Πλεονεκτήματα: "Friendly service, comfortable seat, on time, no issues."
Πλεονεκτήματα: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Μειονεκτήματα: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Πλεονεκτήματα: "nice people"
Μειονεκτήματα: "need more free food and drinks"
Πλεονεκτήματα: "Love the hospitality and the staffs kindness"
Πλεονεκτήματα: "Nice flight a good crew"
Μειονεκτήματα: "Gate attendant was extraordinarily rude"
Πλεονεκτήματα: "Great flight attendant great people"
Πλεονεκτήματα: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Πλεονεκτήματα: "Very professional and courteous"
Πλεονεκτήματα: "Pilot and crew were extremely friendly, though it annoyed me how I was seated in the rear when I only had 20 minutes to get to my connecting flight."
Μειονεκτήματα: "The coffee tasted altogether horrid--only saving grace was the Biscoff, but even that had its limits."
Μειονεκτήματα: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Πλεονεκτήματα: "The flight attendants were great."
Μειονεκτήματα: "Felt like a sardine . Just like ALL fights these days."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "Food in first class was subpar!"
Πλεονεκτήματα: "Lincoln ground staff is top notch. Friendly Midwest people."
Πλεονεκτήματα: "That my flight was on time"
Μειονεκτήματα: "Pretty much everything else about it"
Πλεονεκτήματα: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Πλεονεκτήματα: "It was on time."
Μειονεκτήματα: "The plane was dirty and there was a lot of trash around my seat."
Μειονεκτήματα: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Πλεονεκτήματα: "Seats felt thin"
Μειονεκτήματα: "Too cold"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "Nothing. Easy going flight"
Μειονεκτήματα: "1 hour 30 min late taking off."
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Airplane didn't have any AC and was very old and dirty."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "The wifi signup process not seemless with Android."
Μειονεκτήματα: "4 hour plane availability delay - of course planned on weather but not planning"
Μειονεκτήματα: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Πλεονεκτήματα: "The plane got us there safely."
Μειονεκτήματα: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Πλεονεκτήματα: "It was on time"
Πλεονεκτήματα: "Plane was clean"
Μειονεκτήματα: "My belongings stolen"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "No internet available on the flight. Boardng was a long process."
Πλεονεκτήματα: "Price, entertainment, direct flight"
Μειονεκτήματα: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Πλεονεκτήματα: "Trip overall was great until getting baggage at baggage claim."
Μειονεκτήματα: "We waited 1 hr or more for our baggage to arrive at baggage claim and no one from AA told us anything until about 50 minutes into our wait that there was a weather delay so baggage crew couldn't work in the conditions. When we landed, the weather was fine so no one knew! Many people missed connections or had to run through the airport by time they got their bags. Better communication would have been easy to do to keep us informed."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Entertainment offered several options to choose from"
Μειονεκτήματα: "Food, only one beverage was offered"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Everyone was courteous. Flight was on-time."
Μειονεκτήματα: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
Μειονεκτήματα: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
Μειονεκτήματα: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."
Μειονεκτήματα: "Too many delays as usual"
Πλεονεκτήματα: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."
Μειονεκτήματα: "No longer free entries on board like before"
Πλεονεκτήματα: "Good flight overall"
Μειονεκτήματα: "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
Πλεονεκτήματα: "the minute you are on the air the flights where very good"
Μειονεκτήματα: "this ticket that included the flight was operated by american airline and jet blue and was under Iberia name... actually there was no father to that flight! and i couldn't make any checkin on line and needed to carry my bag to my connection flight.. and i did buy one ticket ! that included the connections."
Πλεονεκτήματα: "Very punctual; courteous crew. Ver smooth ride"
Μειονεκτήματα: "Nothing. It was excellent."
Μειονεκτήματα: "They broke a wheel on my luggage."
Μειονεκτήματα: "Why is coffee such an exorbitant request?"
Μειονεκτήματα: "New cheap fare is honestly offensive trash."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Check in at Paris took 2 hours to get through passport control and baggage pick up."
Πλεονεκτήματα: "An early morning flight and all went well."
Μειονεκτήματα: "Flight was very delayed"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "Delayed flight due to crew."
Πλεονεκτήματα: "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"
Μειονεκτήματα: "I was upset with overall customer service"
Μειονεκτήματα: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Πλεονεκτήματα: "Entertainment system"
Μειονεκτήματα: "Food was awful"
Πλεονεκτήματα: "I had to fly at 11:19pm I had a delay flight leaving at 2:00am . The flight was change from Lima to Miami and from Miami to Chicago not to Dallas"
Πλεονεκτήματα: "Everything was fine. Attendants very good."
Μειονεκτήματα: "Everything fine."
Πλεονεκτήματα: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Μειονεκτήματα: "Very old plane."
Μειονεκτήματα: "Flight was delayed, missed my connection and was told I would have to spend the night in Philly."
Πλεονεκτήματα: "Overall it was a fine flight we were delayed an hour boarding. But this is good because apparently they didn't have a place for us to unload in Boston and we would rather be walking around the terminal in Chicago than sitting on the plane on the runway"
Πλεονεκτήματα: "Crew helpful & friendly"
Μειονεκτήματα: "Felt squished"
Πλεονεκτήματα: "I fainted on my flight and everyone was really nice and helpful to make sure I was okay."
Πλεονεκτήματα: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Μειονεκτήματα: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food. Cold breakfast sandwich. Really? Cold bacon and egg."