Πλεονεκτήματα: "10/10 would recommend.."
Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Πλεονεκτήματα: "Great flight"
Πλεονεκτήματα: "The crew were very good. Seats were small."
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Πλεονεκτήματα: "fresh baked bread!"
Μειονεκτήματα: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Πλεονεκτήματα: "Crew was very nice and helpful."
Μειονεκτήματα: "Terribly uncomfortable seat."
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Μειονεκτήματα: "A little more leg room would be great"
Μειονεκτήματα: "2 hour delay and 3 crying babies on a red eye."
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Πλεονεκτήματα: "Very friendly, without being intrusive. Responsive and happy."
Μειονεκτήματα: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Μειονεκτήματα: "The seats were uncomfortable, smaller aircraft"
Πλεονεκτήματα: "upgrade to business class"
Μειονεκτήματα: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Πλεονεκτήματα: "Great flight. Lots of good food."
Πλεονεκτήματα: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Πλεονεκτήματα: "always enjoying my swiss flights. Thanks guys good job"
Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"
Πλεονεκτήματα: "Crew was courteous."
Πλεονεκτήματα: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Μειονεκτήματα: "It was delayed almost an hour."
Πλεονεκτήματα: "I liked the staff and the chocolate"
Μειονεκτήματα: "I didn't like the meal much and the lighting was too bright most of the time."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "The staff was very attentive."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats, food , entertainment."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "insufficient AC during boarding endlessly screaming baby"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Μειονεκτήματα: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "Your crew is amazing."
Μειονεκτήματα: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."
Πλεονεκτήματα: "The courteous and helpful crew. The food and snacks."
Μειονεκτήματα: "The cramped seats and the poor leg room."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Μειονεκτήματα: "People who handle Swiss"
Πλεονεκτήματα: "crew was great. Food was excellent. Bathrooms in good shape."
Μειονεκτήματα: "No internet. Very slim choices for entertainment."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Πλεονεκτήματα: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Μειονεκτήματα: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Πλεονεκτήματα: "Crew was very nice & humble"
Μειονεκτήματα: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Πλεονεκτήματα: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Μειονεκτήματα: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The seats have been much better"
Μειονεκτήματα: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Πλεονεκτήματα: "The flight itself was good, smooth."
Μειονεκτήματα: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."
Μειονεκτήματα: "The plane was cramped"
Μειονεκτήματα: "Flight delayed"
Πλεονεκτήματα: "The take off and landing was peaceful and on time"
Μειονεκτήματα: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."
Πλεονεκτήματα: "Great crew! Excellent customer service with a smile!"
Μειονεκτήματα: "Not sure how, but the food could be a bit better."
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Μειονεκτήματα: "The multiple gate changes & technical delay caused us to miss our connection to Boston"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was attentive and friendly."
Μειονεκτήματα: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."
Μειονεκτήματα: "Food and seats"
Πλεονεκτήματα: "Flight was ontime"
Μειονεκτήματα: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"
Πλεονεκτήματα: "The crew, the airplane, and the drinks were great."
Μειονεκτήματα: "The food was just ok."
Πλεονεκτήματα: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Μειονεκτήματα: "A seat in first class would have been even better"
Πλεονεκτήματα: "Tv screens, free beverages, frequent service"
Μειονεκτήματα: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."
Πλεονεκτήματα: "Good leg room in aircraft and comfortable seating."
Μειονεκτήματα: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."
Πλεονεκτήματα: "Good service for the price"
Μειονεκτήματα: "More legroom"
Μειονεκτήματα: "Any entertainment"
Πλεονεκτήματα: "The food was good was good"
Μειονεκτήματα: "The entertainment was poor the movies selection was poor"
Πλεονεκτήματα: "The crew was intuitive and caring. Very nice and polite"
Μειονεκτήματα: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Μειονεκτήματα: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."
Πλεονεκτήματα: "Crew was hospitable and flight was clean."
Πλεονεκτήματα: "service was very good,"
Πλεονεκτήματα: "The crews are excellent"
Πλεονεκτήματα: "Professional crew. Excellent service. Punctual. Efficient boarding in Munich. Good communication from pilot"
Πλεονεκτήματα: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Μειονεκτήματα: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."
Πλεονεκτήματα: "So much more comfortable to sit and sleep on such a long flight. Worth every penny!"
Πλεονεκτήματα: "On time-well organized!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Needed more option in sports. Specifically Cricket"
Μειονεκτήματα: "I made seat reservation in the internet and the LH agent change it"
Πλεονεκτήματα: "Economy premium seating was definitely worth it. I had a great sleep. Stewards were friendly and helpful."
Πλεονεκτήματα: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Μειονεκτήματα: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "This was a short haul flight, it didn't have an entertainment system, just plain seats."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Μειονεκτήματα: "Slightly larger food portion"
Πλεονεκτήματα: "I loved the choice of movies"
Μειονεκτήματα: "Lack of space"
Πλεονεκτήματα: "Brand new Airbus 350 on the first transatlantic flight for Lufthansa was very nice"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."
Πλεονεκτήματα: "The crew was very nice and provided snacks even though the flight was short"
Μειονεκτήματα: "This flight was good!"
Πλεονεκτήματα: "Boarding was quick, staff was kind and helpful."
Πλεονεκτήματα: "The flight crew was wonderful! Friendly and really attentive the whole trip!"
Πλεονεκτήματα: "Efficient, pleasant inflight service! Nice snack/meal. On time!"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "The food"
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Πλεονεκτήματα: "Good pilot."
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Μειονεκτήματα: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Μειονεκτήματα: "Food, not in time."
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Air pressure in cabin was terrible"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "I lose my bag"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Μειονεκτήματα: "Great food, smooth landing, very polite service"
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Πλεονεκτήματα: "the crew and service"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Πλεονεκτήματα: "This was fine."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "I was given trouble when boarding the flight"
Μειονεκτήματα: "Better customer service"
Μειονεκτήματα: "Timing being more accurate"
Πλεονεκτήματα: "Short comfortable flight, no free drinks or snacks"
Μειονεκτήματα: "One piece of our luggage didn't make it. It's been 3 days, still no luggage!"
Πλεονεκτήματα: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Μειονεκτήματα: "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Μειονεκτήματα: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Μειονεκτήματα: "Comfort of seats and entertainment"
Μειονεκτήματα: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Πλεονεκτήματα: "Clean, functional, fun"
Μειονεκτήματα: "Nothing really, it is very good value for money"
Πλεονεκτήματα: "Friendly crew."
Πλεονεκτήματα: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Standing around 30 minutes in gate before boarding."
Πλεονεκτήματα: "WE got there."
Μειονεκτήματα: "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."
Πλεονεκτήματα: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Μειονεκτήματα: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."
Πλεονεκτήματα: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Μειονεκτήματα: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "Check in was super friendly and efficient. Cabin crew also great."
Μειονεκτήματα: "Seats and leg room v small. But overall great."
Πλεονεκτήματα: "Fought was in time and the boarding process occurred quickly."
Μειονεκτήματα: "I'm not a fan of queuing for the plane after the entry gate. But at least no additional bus was needed to get to the plane on the tarmack"
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "this was the worst EasyJet flight by far"
Μειονεκτήματα: "They have about a dozen flights that all leave at 7 am, so allow at least 2 hours to get through security. The boarding agent was extremely rude and insisted I had to check my small backpack - which had my laptop in it."
Πλεονεκτήματα: "Nothing much"
Μειονεκτήματα: "Zero customer service"
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Μειονεκτήματα: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Πλεονεκτήματα: "Okay, two+ hour mechanical delays happen... But might you not offer a free coffee and cookie to smooth things?"
Μειονεκτήματα: "See above...,,......................................"
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Πλεονεκτήματα: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Πλεονεκτήματα: "Maybe it was the time of the year but we waited longer on the plane than the flight itself."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Πλεονεκτήματα: "Nothing but getting off"
Μειονεκτήματα: "I was traveling with 3 other passengers (all women) coming from America and we were the 1st to check in, in person and was told I had to stay back and catch another flight. While standing there and waiting I seen 3 to 4 people traveling alone that could have been asked to take another flight."
Πλεονεκτήματα: "EasyJet provided every service I expected, exactly as I expected it. Hardly able to complain after a very difficult day dealing with a different airline..."
Πλεονεκτήματα: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Μειονεκτήματα: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Πλεονεκτήματα: "Loved the new plane. It was a good flight overall"
Πλεονεκτήματα: "I really like flying with easyjet, it's a budget airline so I know there will not be amenities such as free snacks and drinks. The crew was friendly and helpful, boarding was organized and quick. Overall a very good experience."
Μειονεκτήματα: "I am short so I don't need a lot of leg room but the seats are very narrow. I was pressed between two grown men and was a little too close to be comfortable."
Πλεονεκτήματα: "It went fine. Did not have food though."
Πλεονεκτήματα: "Comfortable, clean, and on schedule."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to pay 120 euro to check two bags at the gate when everyone else was getting it free"
Πλεονεκτήματα: "Flights were on time. Boarding was quick with front and rear boarding."
Μειονεκτήματα: "Tight seats."
Πλεονεκτήματα: "We weren't sure if our bags would fit and the agent checked them for free!"
Μειονεκτήματα: "The employees were nice. It was an easy and reasonably quick boarding"