Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Very comfortable overall"
Μειονεκτήματα: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Μειονεκτήματα: "Room temperature control should be better."
Μειονεκτήματα: "New aircraft and better management"
Μειονεκτήματα: "Nice and smooth journey"
Πλεονεκτήματα: "Everything was fantastic"
Μειονεκτήματα: "Prices please low and cheaper"
Μειονεκτήματα: "The are not nice at all"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Narrow space between seats"
Πλεονεκτήματα: "Service and food"
Πλεονεκτήματα: "Courteous flight attendants, simple check-in, good service."
Μειονεκτήματα: "I wish the flight attendant brought more water from time to time, as the flight was long."
Πλεονεκτήματα: "Price of ticket Clean bathrooms"
Μειονεκτήματα: "I was sitting next to toddlers, who were crying and hyper. I think they should assign special section for parents with kids under 5. Felt sick after dinner with aubergine rice and mince meat. Food was not optimum quality. Crew was good but some could smile some more! Seats were stained and old, but reasonably comfy."
Πλεονεκτήματα: "Same as before"
Μειονεκτήματα: "Same as before"
Πλεονεκτήματα: "Plane, seat and entertainment are very good."
Πλεονεκτήματα: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Πλεονεκτήματα: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "everything was perfect"
Μειονεκτήματα: "No, disappointments:)"
Μειονεκτήματα: "The flight was delayed leaving NY"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Comfort, food, staff, everything"
Πλεονεκτήματα: "Excellent Service & On time Schedule"
Μειονεκτήματα: "Istanbul Airport Rest Rooms were not clean"
Πλεονεκτήματα: "food, entertainment"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Μειονεκτήματα: "I could not change the stars above."
Πλεονεκτήματα: "Good food, very polite and attentive staff."
Μειονεκτήματα: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Πλεονεκτήματα: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Μειονεκτήματα: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Μειονεκτήματα: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
Πλεονεκτήματα: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Μειονεκτήματα: "Staff was not considerate at all to kids. Wouldn't give food snacks fruit milk. Frowned when retuning trays."
Πλεονεκτήματα: "I would love to fly with them again"
Πλεονεκτήματα: "The service was great, no one had any attitude on the plane,but the airports were different"
Μειονεκτήματα: "The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight."
Πλεονεκτήματα: "Food, entertainment, and crew were great!"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Μειονεκτήματα: "Have to unload Plane Flight git exchanged without my approval"
Μειονεκτήματα: "small seats and no room"
Πλεονεκτήματα: "Transit was okay."
Μειονεκτήματα: "Food was not accommodated - no vegetarian food provided."
Πλεονεκτήματα: "A lot of food and drink, toothbrush, slippers, etc."
Μειονεκτήματα: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "All was great as mentioned earlier."
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "Not bad"
Πλεονεκτήματα: "Crew was very nice and respectful."
Μειονεκτήματα: "Over all is ok"
Μειονεκτήματα: "Not losing my luggage"
Μειονεκτήματα: "The plane was old and so small, it wasn’t comfortable at all"
Μειονεκτήματα: "Flight was a little warm"
Πλεονεκτήματα: "Professionalisms of Crew"
Μειονεκτήματα: "Boarding not good"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
Πλεονεκτήματα: "The airplane was specious and comfortable and the crew are extremely nice people"
Μειονεκτήματα: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Πλεονεκτήματα: "The crew was friendly"
Μειονεκτήματα: "The comfort, the plan was old and seat were not comfortable"
Πλεονεκτήματα: "Seat very comfortable and service was excellent"
Μειονεκτήματα: "The quality of the sound and image of the movie was not good"
Πλεονεκτήματα: "I didn’t like anything. Very unfriendly flight attendants. Late departure"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "The plane was small, and boring"
Πλεονεκτήματα: "Stuff was professional"
Πλεονεκτήματα: "The crew were very friendly"
Μειονεκτήματα: "The airplane was too old and uncomfortable"
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "Food can be better"
Μειονεκτήματα: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Μειονεκτήματα: "Shorter flights and no delay"
Πλεονεκτήματα: "Plane in good condition"
Μειονεκτήματα: "Seats are tight"
Πλεονεκτήματα: "Amazingly soft landings, as always."
Μειονεκτήματα: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Μειονεκτήματα: "Transit to jeddah is a nightmare"
Πλεονεκτήματα: "Crew was nice and basic service was provided."
Μειονεκτήματα: "There was no entertainment on the flight. No screen per person."
Μειονεκτήματα: "If flying on time its always late even more than one hour"
Πλεονεκτήματα: "crew was great"
Μειονεκτήματα: "business seats could be more comfortable"
Πλεονεκτήματα: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Μειονεκτήματα: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Πλεονεκτήματα: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Μειονεκτήματα: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"
Πλεονεκτήματα: "Fully flat seats, friendly crew, good food. Excellent price"
Μειονεκτήματα: "Dated slightly worn seats"
Πλεονεκτήματα: "Being done."
Μειονεκτήματα: "Being thirsty."
Πλεονεκτήματα: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Μειονεκτήματα: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
Πλεονεκτήματα: "no food no entertainment"
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Μειονεκτήματα: "Great services and very clean air plane"
Πλεονεκτήματα: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Μειονεκτήματα: "Food was boring/bland."
Πλεονεκτήματα: "Appreciate the breakfast that was served."
Μειονεκτήματα: "Boarding process can be improved."
Πλεονεκτήματα: "The timing is so accurate as well they were so fast getting everything done."
Μειονεκτήματα: "Most of the crew are really professional but few were little bit aggressive."
Πλεονεκτήματα: "Everything worked as advertised."
Μειονεκτήματα: "Nothing .. everything worked just fine."
Μειονεκτήματα: "Food ordinary"
Πλεονεκτήματα: "Inexpensive fair."
Μειονεκτήματα: "Little interaction with crew"
Πλεονεκτήματα: "Thé smiling and helpful flight attendant"
Μειονεκτήματα: "The kind of movie"
Πλεονεκτήματα: "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
Μειονεκτήματα: "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"
Μειονεκτήματα: "Everyone was courteous. And considerate. Like me!"
Μειονεκτήματα: "Everything very poor business class"
Μειονεκτήματα: "Middle chairs is very narrow"
Μειονεκτήματα: "Sat on hot plane Cairo to Amsterdam waiting for take off"
Πλεονεκτήματα: "Great crew, Food."
Μειονεκτήματα: "Reduce baggage charges."
Μειονεκτήματα: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Πλεονεκτήματα: "Helpful, friendly crew. Comfortable plane"
Μειονεκτήματα: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."
Μειονεκτήματα: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."
Μειονεκτήματα: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"
Πλεονεκτήματα: "Excellent seat"
Μειονεκτήματα: "The seats are uncomfortable"
Πλεονεκτήματα: "Crew was so nice and very helpful"
Μειονεκτήματα: "Timing, delayed by 20 minutes"
Πλεονεκτήματα: "The crew was amazing and the flight was smooth"
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Πλεονεκτήματα: "Ethiopian Airlines it great."
Πλεονεκτήματα: "Seats, pillows, blankets, entertainment system, crew."
Πλεονεκτήματα: "The customer service from crew members"
Μειονεκτήματα: "The snacks"
Μειονεκτήματα: "No way to charge a phone!"
Μειονεκτήματα: "flight smelled like pee"
Πλεονεκτήματα: "Ethiopian beer, a first for me -- not bad."
Μειονεκτήματα: "Where is the famous Ethiopian arabica coffee?"
Πλεονεκτήματα: "The food was amazing and the plane is more comfortable and you can relax."
Πλεονεκτήματα: "Flight Attendants excellent and always smiling"
Μειονεκτήματα: "Should be able to select your own movie"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Little turbulence but nothing serious"
Πλεονεκτήματα: "Comfort The crew is always so helpful."
Μειονεκτήματα: "Food did not agree with me again."
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Μειονεκτήματα: "Food can be improved."
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Πλεονεκτήματα: "seat space was good"
Μειονεκτήματα: "the flight was full so drink service was not well organized, lack of water"
Πλεονεκτήματα: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Μειονεκτήματα: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Πλεονεκτήματα: "The crew were very friendly and professional."
Μειονεκτήματα: "They lost my bag, there was no announcement that the flight was boarding."
Πλεονεκτήματα: "Everything including crew members ."
Μειονεκτήματα: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "hospitality food beverages"
Μειονεκτήματα: "duty free sales were very limited"
Πλεονεκτήματα: "Apt to time"
Μειονεκτήματα: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"
Πλεονεκτήματα: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Μειονεκτήματα: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Μειονεκτήματα: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Πλεονεκτήματα: "Tried to cancel charged anyway bad service"
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "The short time it took to get to my destination. The great work done by flight attendants."
Μειονεκτήματα: "The small seat I got."
Πλεονεκτήματα: "The service during the flight"
Μειονεκτήματα: "The boarding was not very excellent"
Πλεονεκτήματα: "The service during the flight was perfect"
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Μειονεκτήματα: "The food is terrible."
Πλεονεκτήματα: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."
Μειονεκτήματα: "Horrible food selection, needs improvement"
Πλεονεκτήματα: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Μειονεκτήματα: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Πλεονεκτήματα: "The crew were courteous"
Μειονεκτήματα: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."
Μειονεκτήματα: "Very very old aeroplane"
Πλεονεκτήματα: "flight left on time otherwise nothing noteworthy outstanding to mention"
Μειονεκτήματα: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Μειονεκτήματα: "Played a kids movie... I don't even think there was a kid on the plane. Everything about this flight had me feeling i wouldn't want to fly on Ethiopian again. Bad experience. Same as the flight above. Terrible food."
Πλεονεκτήματα: "Early morning flight so left on time and arrived early. Staff excellent."
Μειονεκτήματα: "Seats are grim like most European carriers in coach..."
Πλεονεκτήματα: "The crew wasn’t very friendly and there’s very little legroom."
Πλεονεκτήματα: "Flight attendants were nice"
Μειονεκτήματα: "Food quality"
Μειονεκτήματα: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."
Πλεονεκτήματα: "Great crew n comfort."
Μειονεκτήματα: "Rest rooms were clean, food was adorable, good coffee, no complaints."
Πλεονεκτήματα: "Crew went above and beyond. Food was excellent and the Crew kept us hydrated."
Μειονεκτήματα: "Boarding was awful"
Πλεονεκτήματα: "The crew was nice. The seats were ok."
Μειονεκτήματα: "The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today."
Πλεονεκτήματα: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Μειονεκτήματα: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Πλεονεκτήματα: "Good movies."
Μειονεκτήματα: "I called United to make sure there was a children’s meal for my 3 year old. There was not."
Πλεονεκτήματα: "Efficient and very nice crew"
Μειονεκτήματα: "90 minutes delay for departure from Brussels to Washington..."
Πλεονεκτήματα: "Crew was very pleasant and attentive."
Μειονεκτήματα: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."
Μειονεκτήματα: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."
Μειονεκτήματα: "It was very cold inside the airplane. I have to ask multiple times for blanket."
Πλεονεκτήματα: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Μειονεκτήματα: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."
Πλεονεκτήματα: "At least it was a flight"
Μειονεκτήματα: "Noisy, no complimentary snacks nor drinks, no legroom"
Πλεονεκτήματα: "Food was better than average."
Μειονεκτήματα: "Boarding could be done more efficiently."
Πλεονεκτήματα: "it was just perfect, no complain"
Μειονεκτήματα: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."
Πλεονεκτήματα: "Film selection"
Μειονεκτήματα: "Food was disgusting"
Πλεονεκτήματα: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Μειονεκτήματα: "Read above!! WORST EXPERIENCE EVER!!!!"
Πλεονεκτήματα: "Crew was friendly and plane was comfortable."
Μειονεκτήματα: "There were no free food or beverage options."
Πλεονεκτήματα: "Excellent service and a safe flight."
Πλεονεκτήματα: "The crew were very nice."
Μειονεκτήματα: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."
Πλεονεκτήματα: "The crew was polite"
Μειονεκτήματα: "The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey."
Μειονεκτήματα: "Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized."
Μειονεκτήματα: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."
Πλεονεκτήματα: "Everything was generally good. Food was slightly below average."
Μειονεκτήματα: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."
Μειονεκτήματα: "Poor customer service."
Μειονεκτήματα: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."
Πλεονεκτήματα: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."
Μειονεκτήματα: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Μειονεκτήματα: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Μειονεκτήματα: "The same: food at extra cost"
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Food was fair. Movie selection was poor."
Μειονεκτήματα: "Everything is fine"
Πλεονεκτήματα: "Love the flight from Brussels to Toronto, quick boarding process, love the entire crew friendly and helpful."
Μειονεκτήματα: "I would like a survey about my experience flying FROM JFK TO MONROVIA on Dec. 5 & 6! I have decided that this was my last voluntary flying experience with Brussels Airlines!"
Πλεονεκτήματα: "Clean, professional and great meal!"
Πλεονεκτήματα: "The plane was clean, the crew was friendly. Legroom was very good."
Πλεονεκτήματα: "flight staff were very professional."
Πλεονεκτήματα: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Μειονεκτήματα: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Μειονεκτήματα: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."
Μειονεκτήματα: "the airbus apparently has warm spots, and could not avoid being too warm for international flight. Once arrived in Malaga, Spain, no signs whatsoever telling me to go to different baggage belt to find my luggage."
Μειονεκτήματα: "I didn't like that Brussels air used united Airlines. UA is not very dependable and they cut corners on value for your money."
Πλεονεκτήματα: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Μειονεκτήματα: "There was nothing:)"