Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Very comfortable overall"
Μειονεκτήματα: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Μειονεκτήματα: "Room temperature control should be better."
Μειονεκτήματα: "New aircraft and better management"
Μειονεκτήματα: "Nice and smooth journey"
Πλεονεκτήματα: "Everything was fantastic"
Μειονεκτήματα: "Prices please low and cheaper"
Μειονεκτήματα: "The are not nice at all"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Narrow space between seats"
Πλεονεκτήματα: "Service and food"
Μειονεκτήματα: "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."
Πλεονεκτήματα: "Courteous flight attendants, simple check-in, good service."
Μειονεκτήματα: "I wish the flight attendant brought more water from time to time, as the flight was long."
Πλεονεκτήματα: "Price of ticket Clean bathrooms"
Μειονεκτήματα: "I was sitting next to toddlers, who were crying and hyper. I think they should assign special section for parents with kids under 5. Felt sick after dinner with aubergine rice and mince meat. Food was not optimum quality. Crew was good but some could smile some more! Seats were stained and old, but reasonably comfy."
Πλεονεκτήματα: "Same as before"
Μειονεκτήματα: "Same as before"
Πλεονεκτήματα: "Plane, seat and entertainment are very good."
Πλεονεκτήματα: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "everything was perfect"
Μειονεκτήματα: "No, disappointments:)"
Μειονεκτήματα: "The flight was delayed leaving NY"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Comfort, food, staff, everything"
Πλεονεκτήματα: "Excellent Service & On time Schedule"
Μειονεκτήματα: "Istanbul Airport Rest Rooms were not clean"
Πλεονεκτήματα: "food, entertainment"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Μειονεκτήματα: "I could not change the stars above."
Πλεονεκτήματα: "Good food, very polite and attentive staff."
Μειονεκτήματα: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Πλεονεκτήματα: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Μειονεκτήματα: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Μειονεκτήματα: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
Πλεονεκτήματα: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Μειονεκτήματα: "Staff was not considerate at all to kids. Wouldn't give food snacks fruit milk. Frowned when retuning trays."
Πλεονεκτήματα: "I would love to fly with them again"
Πλεονεκτήματα: "The service was great, no one had any attitude on the plane,but the airports were different"
Μειονεκτήματα: "The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight."
Πλεονεκτήματα: "Food, entertainment, and crew were great!"
Πλεονεκτήματα: "I liked the friendly staff and regular drink, hot wash cloth, and food."
Μειονεκτήματα: "Bringing a hot wash cloth around just before landing after flying all night would be refreshing. I think it would give people the next best thing to a hot shower. I should have picked an isle seat. I was on a 10 plus hour flight and felt trapped and my isle guy had his headphones in or slept all but one small break in that 11 hours. I felt abit claustrophobic."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Μειονεκτήματα: "Have to unload Plane Flight git exchanged without my approval"
Μειονεκτήματα: "small seats and no room"
Πλεονεκτήματα: "Transit was okay."
Μειονεκτήματα: "Food was not accommodated - no vegetarian food provided."
Πλεονεκτήματα: "A lot of food and drink, toothbrush, slippers, etc."
Μειονεκτήματα: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Great crew, Food."
Μειονεκτήματα: "Reduce baggage charges."
Μειονεκτήματα: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Πλεονεκτήματα: "Helpful, friendly crew. Comfortable plane"
Μειονεκτήματα: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."
Μειονεκτήματα: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."
Μειονεκτήματα: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"
Πλεονεκτήματα: "Excellent seat"
Μειονεκτήματα: "The seats are uncomfortable"
Πλεονεκτήματα: "Crew was so nice and very helpful"
Μειονεκτήματα: "Timing, delayed by 20 minutes"
Πλεονεκτήματα: "The crew was amazing and the flight was smooth"
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Πλεονεκτήματα: "Ethiopian Airlines it great."
Πλεονεκτήματα: "Seats, pillows, blankets, entertainment system, crew."
Πλεονεκτήματα: "The customer service from crew members"
Μειονεκτήματα: "The snacks"
Μειονεκτήματα: "No way to charge a phone!"
Μειονεκτήματα: "flight smelled like pee"
Πλεονεκτήματα: "Ethiopian beer, a first for me -- not bad."
Μειονεκτήματα: "Where is the famous Ethiopian arabica coffee?"
Πλεονεκτήματα: "The food was amazing and the plane is more comfortable and you can relax."
Πλεονεκτήματα: "Flight Attendants excellent and always smiling"
Μειονεκτήματα: "Should be able to select your own movie"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Little turbulence but nothing serious"
Πλεονεκτήματα: "Comfort The crew is always so helpful."
Μειονεκτήματα: "Food did not agree with me again."
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Μειονεκτήματα: "Food can be improved."
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Πλεονεκτήματα: "seat space was good"
Μειονεκτήματα: "the flight was full so drink service was not well organized, lack of water"
Πλεονεκτήματα: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Μειονεκτήματα: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Πλεονεκτήματα: "The crew were very friendly and professional."
Μειονεκτήματα: "They lost my bag, there was no announcement that the flight was boarding."
Πλεονεκτήματα: "Everything including crew members ."
Μειονεκτήματα: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "hospitality food beverages"
Μειονεκτήματα: "duty free sales were very limited"
Πλεονεκτήματα: "Apt to time"
Μειονεκτήματα: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"
Πλεονεκτήματα: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Μειονεκτήματα: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Μειονεκτήματα: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Πλεονεκτήματα: "Tried to cancel charged anyway bad service"
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "The short time it took to get to my destination. The great work done by flight attendants."
Μειονεκτήματα: "The small seat I got."
Πλεονεκτήματα: "The service during the flight"
Μειονεκτήματα: "The boarding was not very excellent"
Πλεονεκτήματα: "The service during the flight was perfect"
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Μειονεκτήματα: "The food is terrible."
Πλεονεκτήματα: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."
Μειονεκτήματα: "Horrible food selection, needs improvement"
Πλεονεκτήματα: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Μειονεκτήματα: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Πλεονεκτήματα: "The crew were courteous"
Μειονεκτήματα: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."
Μειονεκτήματα: "Very very old aeroplane"
Πλεονεκτήματα: "flight left on time otherwise nothing noteworthy outstanding to mention"
Μειονεκτήματα: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Μειονεκτήματα: "Played a kids movie... I don't even think there was a kid on the plane. Everything about this flight had me feeling i wouldn't want to fly on Ethiopian again. Bad experience. Same as the flight above. Terrible food."