Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Good space between seats."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "Everything. I was re-routed and never told why."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "They lost my bag"
Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Μειονεκτήματα: "We're not on this flight"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Πλεονεκτήματα: "the crew and service"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Μειονεκτήματα: "I didn't realize that we could of brought on our bags for free."
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Πλεονεκτήματα: "Nice and clean aircraft nice service"
Ίσως να προστεθούν ταινίες στο aegean stream.
Πλεονεκτήματα: "Τέλεια η ολυμπιακη/aegean"
Πλεονεκτήματα: "Πολύ καλό προσωπικό... Η εταιρία είναι σουπερ"
Πλεονεκτήματα: "Όλα άψογα"
Πλεονεκτήματα: "All good!! No complaints."
Πλεονεκτήματα: "Perfectly on time, friendly staff, refreshments delicious."
Πλεονεκτήματα: "Very nice and helpful crew. Boarding experience not great in Fira or Athens with buses involved in both but the airline itself is great."
Μειονεκτήματα: "Flight was delayed airline lost all of our luggage"
Μειονεκτήματα: "Καθυστερημένη άφιξη,60 λεπτά μετά την προγραμματισμένη ώρα..Κακή ενημέρωση όσον αφορά την καθυστέρηση."
Πλεονεκτήματα: "Food service was great."
Μειονεκτήματα: "Flight left late for no apparent reason causing me to miss my connection. Was stuck for 5 hours in the Athens airport; was not given a meal voucher, a credit, a refund and I was denied entry into the airline’s lounge. Inconvenience, loss of 5 hours on my vacation, very poor customer experience!!!"
Πλεονεκτήματα: "Crew was very efficient and safety focused. Plane was clean, service was good."
Μειονεκτήματα: "Delayed by an hour and 40 minutes with zero explanation. No updates provided, our group was stuck in Split airport for hours with little ventilation and not much in the way of food."
Μειονεκτήματα: "Better boarding time.."
Πλεονεκτήματα: "A better experience than that provided by other loca airlines such as Sky Express"
Μειονεκτήματα: "I’d like that the personnel that check the boarding before to go to the plane, make respect the row to pass. there were Asian people who did not respect the line and they passed first before many of those we had been waiting for a while"
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "The sandwich was delicious!!"
Μειονεκτήματα: "Nicer people working for easyJet. Very rude and not helpful staff"
Πλεονεκτήματα: "Fast boarding no delay"
Πλεονεκτήματα: "Last row has a great recliner!!!"
Μειονεκτήματα: "When booking I was not told that this flight would incur additional baggage charges of E70 Not happy about that"
Πλεονεκτήματα: "Εξυπηρετηση αψογη"
Μειονεκτήματα: "My flight from Rhodes was delayed for 7-8 hours overnight, after which I lost my connection from Athens to Belgrade and waited for another 9 hours at the airport in Athens. None of the aircraft crew was able to help me or give any information. The worst flying experience so far."
Μειονεκτήματα: "They were super late and lost our bags."
Πλεονεκτήματα: "Δεν θυμάμαι κάτι..."
Μειονεκτήματα: "Το αεροπλάνο καθυστέρησε 30’ με αποτέλεσμα όταν έφτασε Χανιά να έχει κλείσει η εταιρία που νοικιάσαμε αμάξι... αλλά να έχει φύγει και το τελευταίο ΚΤΕΛ για Ρέθυμνο! Όλο αυτό μας κόστισε 100€ σε ταξί! Ευχαριστούμε :)"
Μειονεκτήματα: "The flight was delayed for more than 1 hour without having any announcement nor a reps to tell you what was going on or when is the new departure time. The boarding procedure was awful and we had to wait too long outside terminal, too small terminal and very crowded, electricity went off twice, staff was too rude."
Πλεονεκτήματα: "Attendants were friendly"
Μειονεκτήματα: "Nothing specific for this flight"
Πλεονεκτήματα: "It was by far the best of all 3 of the flights I had to take to get to Greece."
Πλεονεκτήματα: "Η άνεση στις θέσεις, η εξυπηρέτηση και το φαγητό , η πτήση!"
Μειονεκτήματα: "Poor sign indications in the boarding area."
Πλεονεκτήματα: "Genuine friendliness of staff"
Πλεονεκτήματα: "Δώρο: Πασχαλινή λαμπαδίτσα για το Πάσχα! Πολύ ωραίο!"
Πλεονεκτήματα: "Όλα στην ώρα τους. Όλα καλά!"
Μειονεκτήματα: "Complete disappointment! Aegean sucks"
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Plenty of room, friendly flight crew, comfortable cabin. It was my 4th flight that day and definitely the best of the 4. One long flight I had that day had poor air circulation...the Aegean flight had air vents that worked!"
Μειονεκτήματα: "We arrived in Athens earlier than planned and would have liked to have been able to get on an earlier flight. Aegean would not let us trade to an earlier flight...only way to fly earlier would be to pay full fare again."
Μειονεκτήματα: "At the checking counter I was told that I did not prepay my checked-in luggage. I was not aware this was necessary on this airline and there was no way to prepay it when I did the on-line booking. This resulted in an unexpected extra charge of Euro 70 for two checked bags."
Πλεονεκτήματα: "They give you snacks and drinks!!"
Πλεονεκτήματα: "Check in staff at Istanbul airport was super friendly and smooth check, we had couple questions but we were told in beautiful way."
Πλεονεκτήματα: "The flight attendants were nice"
Μειονεκτήματα: "Flight was delayed, missed our connection in Athens, had to change to Turkish airlines, didn't get our bags. Pretty much a disaster."
Πλεονεκτήματα: "Smooth take off and landing."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "I loved how even though the flight was short they still put on all the bells and whistles. From wet towels to little snacks to just being kind and polite to everyone."
Μειονεκτήματα: "We paid for our bags in advance. We did not have the receipt, but the ticket agent was able tofu d it on the trip from Athens to Corfu. In Corfu, they didn't find it, so charged us double for the Checked bags."
Πλεονεκτήματα: "Really liked the representatives who helped us check in (there were two who helped us). I also liked the prompt service on the plane and the shuttle to/from the plane."
Μειονεκτήματα: "The ladies at the sales counter were not able to help us with anything. We had arrived well over an hour and a half before our domestic flight and they kept telling us they werent able to solve a simple baggage payment issue. Could not get through to the helpdesk either, and the site would not let us check-in early. Absolute mess and rude customer service."
Μειονεκτήματα: "The most unorganized professional experience of all time. We missed our flight to Split and they lost our bags. No one really seemed to care either. Plus, they had no way to route us to Spilt so we had to go buy a full price ticket to anther city (Dubrovnik) just to get into the country. Worst flight experience of all time"
Πλεονεκτήματα: "Quick flight, on time and nice crew"
Πλεονεκτήματα: "Comfortable seat and snack and refreshment"
Μειονεκτήματα: "I bought my ticket more than two weeks ago, yet I was told I was placed on standby because "It's a pretty full flight." No explanation was given to me other than that. When I was finally assigned a seat and was one of the last ones allowed to board, I was assigned a dreaded middle seat! I could understand this treatment had I purchased a ticket at the last minute, or if I had missed my flight, but when I had already paid for a seat more than two weeks earlier? Unacceptable."