Μειονεκτήματα: "No WiFi."
Πλεονεκτήματα: "Easy boarding."
Μειονεκτήματα: "British Airways is the only airline I’ve flown that doesn’t off free water."
Μειονεκτήματα: "It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Food, chicken option was horrible"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "Waited for over an hour for trams to retrieve us from the aircraft."
Πλεονεκτήματα: "The crew were very accommodating"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Πλεονεκτήματα: "Crew was amazing. Food was amazing too!"
Μειονεκτήματα: "Delay time."
Μειονεκτήματα: "My window seat didn’t have a window"
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "The entertainment was good and the crew friendly"
Μειονεκτήματα: "My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor"
Πλεονεκτήματα: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Πλεονεκτήματα: "I was the only on 3 row seats and slept 5 hours"
Μειονεκτήματα: "My trip was longer than 15 hours. I bought it under 10 hours"
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Πλεονεκτήματα: "Crew was pleasant enough"
Μειονεκτήματα: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Μειονεκτήματα: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Boarding ticketing had rude personnel"
Πλεονεκτήματα: "Entertainment selections were good."
Μειονεκτήματα: "Screen was not working properly and very hazy, grainy and full of grids."
Πλεονεκτήματα: "That i had whole row to myself practically"
Μειονεκτήματα: "Food. I had no gluten free breakfast practically. The lady accidently gave away my meal to someone else so they gave me the dinner i had missed. There was a problem with the jetties and so we couldnt get off plane it caused me to miss my connecting flight. Crew not helful in trying to get gate info of my connecting flight nor letting us know if our connecting flight could be held a few minutes to make sure we could get on it"
Μειονεκτήματα: "Canceled for no reason ca"
Πλεονεκτήματα: "My original flight to Bologna was cancelled and was rebooked on a flight after 12 hours! The only good was that the rebooked flight took off on time"
Μειονεκτήματα: "Flight was chaotic! No room for hand luggage. When they sell hand luggage only tickets then why not provide the space!! Banged up old aircrafts. The food selection from their “M&S” menu was limited, had nothing veg on board"
Πλεονεκτήματα: "Excellent service all around. Would definitely fly Iberia again"
Μειονεκτήματα: "I have to pay for water?????"
Πλεονεκτήματα: "Short flight, slept all the way!"
Μειονεκτήματα: "Did not eat and no entertainment on this short flight so food and entertainment not applicable."
Πλεονεκτήματα: "Luggage delayed."
Μειονεκτήματα: "Did not make it. We are still stuck."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "Boarding was a complete mess. Boarded higher paying passengers first...then everyone else all at once instead of boarding from the rear of the plane forward. Took forever to board."
Μειονεκτήματα: "Very cramped seats; terrible food; was put on Air Lingus instead of BA; missed our connection and Air Lingus was very difficult to work with"
Μειονεκτήματα: "Good friendly cabin crew"
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Πλεονεκτήματα: "Food) wine, entertainment, spacious, comfy seats (coach). Despite being in tbe middle seat I slept well."
Μειονεκτήματα: "Flight attendants are obsessive about rules- they will wake you to put on your seatbelt or bring up your seat 40+ minutes before landing. But very polite."
Πλεονεκτήματα: "Nothing in specific. But good service and people."
Μειονεκτήματα: "The kids crying"
Μειονεκτήματα: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "They closed boarding early"
Μειονεκτήματα: "The seats and the conglomeration at boarding time."
Πλεονεκτήματα: "Crew was very nice. Food was OK."
Μειονεκτήματα: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"
Πλεονεκτήματα: "Once I arrived to London and missed my connecting flight due to British Airways being two hours late, the re-routing process was somewhat helpful but I could not arrive back to my destination until 24 hours later as scheduled causing me to pay an additional day worth of parking for my vehicle in Atlanta and missing a day of work."
Μειονεκτήματα: "The flight was delayed and although I had a very small amount of time to make the flight upon arriving to London, I was denied boarding because I was told I wouldn't make the flight, my seat was given up and I had to rebook another flight."
Μειονεκτήματα: "person in seat reclined and their seat hit my knees and was uncomfortable"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The space was so limited"
Μειονεκτήματα: "The seating & food were terrible"
Μειονεκτήματα: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."
Μειονεκτήματα: "Terrible sensitivity on entertainment touch screens"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The crew was so rude"
Μειονεκτήματα: "No delays."
Πλεονεκτήματα: "Great airplane. Enjoy the 2 seat rows."
Πλεονεκτήματα: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Μειονεκτήματα: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."
Πλεονεκτήματα: "The boarding was fast."
Μειονεκτήματα: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."
Μειονεκτήματα: "Flight was severely delayed, no compensation, check-in was horrible."
Μειονεκτήματα: "Entertainment—screen was not visible from seat and sound did not work for first hour of flight"
Πλεονεκτήματα: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Μειονεκτήματα: "if I would’ve been in first :)"
Μειονεκτήματα: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."
Μειονεκτήματα: "Stewardess very rude"
Μειονεκτήματα: "The wifi didn't work at all"
Πλεονεκτήματα: "Crew on board was nice."
Μειονεκτήματα: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."
Μειονεκτήματα: "The media was not working. The eating table was broken . I made a complaint to the flight attendant snd she just said “ we apologize “. Terrible and old flight. Travel from Rome to Charlotte which is too long to have that type of issues"
Μειονεκτήματα: "Too little leg room."
Μειονεκτήματα: "Delay luggage"
Μειονεκτήματα: "Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!"
Πλεονεκτήματα: "Prompt on time service."
Μειονεκτήματα: "Late departure; horrible breakfast choices( don’t eat biscuits and gravy) so therefore ate fruit and a yogurt. This is first class? The pastries were tasteless; didn’t get headsets until after movie had started. Nothing extraordinary about crew. Wish there were more competitive Airlines flying out of Phoenix— American Airlines disappointments...again."
Μειονεκτήματα: "The whole flight from Philadelphia to Rome was on American Airlines, not British Air. This was confusing at first and made it difficult to know what airline desk I needed to check into, but once that was clear it all went smoothly. The dinner was mediocre and the breakfast terrible."
Πλεονεκτήματα: "Upon learning that our flight was delayed, the flight attendants brought out snacks and water right away."
Μειονεκτήματα: "They started a movie, then restarted the same one an hour into it. After it ended, they played a second movie and cut it off half way to show other programming. Who would bother with a movie knowing only a part of it is being shown? That is disrespectful of our time. Boarding was a mess- everyone at once, most bags put below with luggage even though most overhead compartments were empty."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."
Πλεονεκτήματα: "The comfort..the movies."
Μειονεκτήματα: "No outlets. Poor options for vegetarians"
Μειονεκτήματα: "Not enough time in London to change planes. We missed the flight"
Πλεονεκτήματα: "The crew was very kind."
Μειονεκτήματα: "There was an issue where someone had boarded and somehow taken my seat. I was asked to wait until the very end and then allowed in my seat once the passenger in my designated seat was asked to deboard the plane. I don't know how that could have happened."
Πλεονεκτήματα: "People were nice"
Μειονεκτήματα: "Comfort, timeliness."
Πλεονεκτήματα: "Boarding and flight was on time."
Πλεονεκτήματα: "Friendliness of gate staff"
Μειονεκτήματα: "Briish Airways does not fly to JFK from Edinburgh. I paid for a flight that apparently did not exist. I had to purchase another flight from another airline on top of the flight that I booked with Kayak. I was supposed to fly to my original airport, but I had to fly to a tiny little airport upstate and pay for a bus to get me back to NYC. I doubt I'll see any of that money I lost in the initial transaction..."
Πλεονεκτήματα: "Like the clean, comfortable seating. Great crew service and in time!"
Μειονεκτήματα: "Flights out of RDU to Philly were late. AA will not let you get on another flight going to the same destination if your checked luggage has been committed to particular flight beforehand. You have to fly with your luggage."
Πλεονεκτήματα: "Flight attendants were very friendly and attentive."
Μειονεκτήματα: "Can not check in online!"
Πλεονεκτήματα: "The staff was efficient and attentive. The plane was modern and clean."
Μειονεκτήματα: "I was pulled aside at the gate and had a security interview because I hadn't checked a bag!"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The plane was older than me. There was no personal in flight entertainment on a daytime, 8hr 49min long-haul flight. Further the old "TV" six rows ahead of me was playing something I could barely see but the Audio system was broken for the whole plane so it was torture that the TV was even on. American Airlines needs to send modern equipment. This plane was unaccepatable by today's standards."
Πλεονεκτήματα: "Electrical outlets."
Μειονεκτήματα: "Couldn't check in online"
Μειονεκτήματα: "Flight was late. More than doubled my layover time"
Πλεονεκτήματα: "Left Venice on time and arrived in Philadelphia on time. Selection of free movies was good."
Μειονεκτήματα: "Food is so awful I wouldn't' feed it to a pig. Did not offer anything other than coffee, tea or water to drink during the 8+ hour flight after the first offering of complementary wine or soda. Seats are cramped as always on US airlines. I would not like to be an overweight person jammed into these seats for so many hours."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "I have no complaints"
Πλεονεκτήματα: "Kind and attentive crew"
Μειονεκτήματα: "Was a bit delayed"
Πλεονεκτήματα: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Μειονεκτήματα: "See above"
Μειονεκτήματα: "American Airlines are incompetent. Almost 3 hour delays for no reason. The lavatory was not working so delayed the flight for it when the plane has been sitting there for 2 hours before the flight time. In they end the decided to fly with the lavatory after waiting for 1 hour take off time. Then that chained different causes, runway delay times and gate taxi delays at landing. The flight was very bumpy because they were trying to make up for lost time, such a mess."
Πλεονεκτήματα: "Got me there"
Μειονεκτήματα: "Delayed crowded and bumpy"
Πλεονεκτήματα: "Friendly and prompt service."
Μειονεκτήματα: "No entertainment. No real food. Only snacks and the advertised snack box wasn't available. I paid for a box of items I could only eat one thing from."
Μειονεκτήματα: "The previous crew did not do some kind of check so leaving Reno was delayed which left almost no time to get to my connecting flight. No one seemed very happy at all."
Πλεονεκτήματα: "Iberia is great"
Μειονεκτήματα: "Great airline Iberia is great"
Μειονεκτήματα: "more space and be able to recline"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."
Πλεονεκτήματα: "Modern screens and seats"
Μειονεκτήματα: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "Tv, food, blanket with pillow"
Μειονεκτήματα: "Everything was wonderful"
Μειονεκτήματα: "Flight was an hour late."
Πλεονεκτήματα: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Μειονεκτήματα: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."
Μειονεκτήματα: "More space is needed for legroom."
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Πλεονεκτήματα: "What I liked was smooth flight. And the fleece blanket."
Μειονεκτήματα: "Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat."
Μειονεκτήματα: "Phone chargers did not function"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "Online check in didn’t work."
Πλεονεκτήματα: "Very attentive crew"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Excellent flight, timely"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "on time"
Μειονεκτήματα: "very uncomfortable plane/ seats"
Πλεονεκτήματα: "The flight was a smooth one."
Μειονεκτήματα: "One flight attendant was quite rude."
Πλεονεκτήματα: "Extremely comfortable and was served lots of delicious food"
Μειονεκτήματα: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Μειονεκτήματα: "crew... food was awful..."
Πλεονεκτήματα: "The staff was rude and not helpful. Check in was below standard."
Πλεονεκτήματα: "Little be more leg space"
Πλεονεκτήματα: "The entertainment was probably the best part of the flight."
Μειονεκτήματα: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Exit row seating has plenty of room"
Μειονεκτήματα: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Μειονεκτήματα: "FOOD WAS POOR."
Πλεονεκτήματα: "Food was delicious and good variety!"
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "EVERYTHING was a charge Water wasn't even offered."
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "The plane, food and entertainment were satisfactory."
Μειονεκτήματα: "Outbound flight TO Paris was cancelled."
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "Felt like a sardine in a can."
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Πλεονεκτήματα: "Fine for what you paid for"
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Check in was easy. I received an email form the airline tell me where to go for my connection."
Μειονεκτήματα: "Very impatient flight attendant. She was really rude to me. Seats were very uncomfortable. The flight was held on the tarmac both departing and arriving to JFK. Botj creating a delay."
Μειονεκτήματα: "Left late, rude crew, very uncomfortable experience"
Πλεονεκτήματα: "Seats were surprisingly good, even though we could only get two center seats. There were no available business class seats, but now I'm glad I saved the expense as the economy seating was quite comfortable. They took good care of us with food and comfort, and the time passes with plenty of movies to watch."
Μειονεκτήματα: "Can't help it, but Heathrow is just so big, and requires extensive walking, bussing from one terminal to another, then underground trains, and waiting at the C gates which don't offer the range of restaurants that the main terminal does. But we had 2 1/2 hours to make the connection and there was plenty of time with baggage checked through."
Πλεονεκτήματα: "Customer service, food, comfort."
Μειονεκτήματα: "Not a lot of movies to watch."
Πλεονεκτήματα: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Μειονεκτήματα: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."
Πλεονεκτήματα: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."