Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Vegetarian option of the food. Constant hydration"
Μειονεκτήματα: "Food was not fully prepared. potatoes were hard."
Μειονεκτήματα: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Πλεονεκτήματα: "Everything was fine!"
Μειονεκτήματα: "Everything was fine!"
Μειονεκτήματα: "I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Meals and some entertainment"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Improving customer service during delay but overall good"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Female flight attendant was rude and unprofessional."
Πλεονεκτήματα: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Μειονεκτήματα: "For business class the food could be improved."
Μειονεκτήματα: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"
Πλεονεκτήματα: "Crews were very friendly"
Πλεονεκτήματα: "The service was excellent. The flight was on time. The crew was very friendly."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Waited an hour after boarding in the plane."
Μειονεκτήματα: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."
Πλεονεκτήματα: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Μειονεκτήματα: "Nothing to write here, whole experience was excellent!"
Πλεονεκτήματα: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Μειονεκτήματα: "waited before takeoff, didn't go to right terminal, waited on tarmac for 40 minutes for steps, bags still no on carousel , lost bags....almost missed connection. overall poor experience."
Πλεονεκτήματα: "Everything on Rome to Frankfurt was fine."
Πλεονεκτήματα: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."
Μειονεκτήματα: "Seats on airplane from Frankfort to Cairo"
Πλεονεκτήματα: "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids."
Πλεονεκτήματα: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"
Πλεονεκτήματα: "Leg room is superior!"
Πλεονεκτήματα: "Our flight attendants were very kind and caring, and we landed safely in Budapest. The kids even had the chance to talk to the pilot/co-pilot before getting out of plane, they really loved it. Thank you!"
Πλεονεκτήματα: "I was upgraded to economy plus"
Μειονεκτήματα: "The flight was delayed from Frankfurt"
Πλεονεκτήματα: "Service was Friendly"
Μειονεκτήματα: "Baggage took a long time l"
Πλεονεκτήματα: "The friendly crew were good."
Μειονεκτήματα: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."
Πλεονεκτήματα: "Food, entertainment, crew are warm welcoming as well."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Too many controls during boarding"
Πλεονεκτήματα: "Exceptional staff, service."
Πλεονεκτήματα: "Great service, food service nice"
Μειονεκτήματα: "SMALL seats! Many people did not fit into the seats!!"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Confident pilots and hostesses."
Πλεονεκτήματα: "Excellent, helpful steward."
Πλεονεκτήματα: "Confort and Service"
Πλεονεκτήματα: "All trip was good."
Πλεονεκτήματα: "The crew was incredibly pleasant and helpful"
Μειονεκτήματα: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "I was given trouble when boarding the flight"
Μειονεκτήματα: "Better customer service"
Πλεονεκτήματα: "seats were spacious. Crew was courteous"
Μειονεκτήματα: "Crew would be better if they smiled a bit. They seemed tired and sleepy."
Πλεονεκτήματα: "Flight crew was great. Enough leg room"
Μειονεκτήματα: "Seats that recline"
Πλεονεκτήματα: "food was better than expected and not too pricy"
Μειονεκτήματα: "no delay!"
Πλεονεκτήματα: "Very kind and helpful crew"
Μειονεκτήματα: "Boarding process with a wheel chair passenger should be better organized"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Πλεονεκτήματα: "The crew was very friendly and helpful."
Μειονεκτήματα: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "The crew could have shown up on time."
Μειονεκτήματα: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "The crew was polite and helpful."
Μειονεκτήματα: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Μειονεκτήματα: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Μειονεκτήματα: "It was hot"
Μειονεκτήματα: "Time of departure"
Πλεονεκτήματα: "Four hours of delay."
Μειονεκτήματα: "Boarding was chaos"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Μειονεκτήματα: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "The staff was great."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "Flight attendants were very nice as were the pilots"
Μειονεκτήματα: "There was no gate listed until 15 minutes before boarding time. The staff at the airport was very rude. There is no sort of process or order once boarding time comes around."
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Μειονεκτήματα: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Πλεονεκτήματα: "Only crew was good, everything else was horrible"
Μειονεκτήματα: "Dirty plain, delay"
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Πλεονεκτήματα: "Flight from US got delayed and easyJet charged us full fare for next day flight."
Μειονεκτήματα: "Flight from US got delayed and easyJet charged us full fare for next day flight. Really bad services and policies. Should have gone British Airways."
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "The food is reasonably priced and tastes good."
Μειονεκτήματα: "The seats don't recline and are so cramped you can't possibly take a nap."
Μειονεκτήματα: "The gate being posted immediately as boarding began, with the flight a 10 minute walk away from the main waiting area. Tough to blame easyJet for the idiocy that is the LYS airport Terminal 1B though."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Πλεονεκτήματα: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Πλεονεκτήματα: "Well organized and sweet staff"
Μειονεκτήματα: "I liked this airline. Will book again."
Μειονεκτήματα: "they over booked the flight and i couldnt fly out to the next day."
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Πλεονεκτήματα: "Got to my destination"
Πλεονεκτήματα: "I was offered to check in my hand luggage for no extra fee"
Μειονεκτήματα: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Πλεονεκτήματα: "Excellent value, friendly staff! Great bargain!!!"
Πλεονεκτήματα: "Kind crew, easy boarding and comfortable flight."
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."