Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Πλεονεκτήματα: "Officers in the airport are rude and offensive, racial discrimination."
Μειονεκτήματα: "Change their employees, arrogant, not professional"
Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Πλεονεκτήματα: "plane was clean"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Μειονεκτήματα: "The boarding organize by group could improve the process"
Πλεονεκτήματα: "Great scenery!!!"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "Place for the legs and better food"
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Μειονεκτήματα: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Μειονεκτήματα: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Πλεονεκτήματα: "Friendly staff On time"
Μειονεκτήματα: "Seats (legs)"
Πλεονεκτήματα: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."
Πλεονεκτήματα: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Πλεονεκτήματα: "The seats in exit row were large enough for me to straighten my legs"
Μειονεκτήματα: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Lost luggage. Flight delayed."
Πλεονεκτήματα: "Pretty much on time even with snow conditions!"
Μειονεκτήματα: "Coffee was pretty much cold."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "space at my feet!"
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "It was a great flight. Even the food wad good, especially the snacks!"
Πλεονεκτήματα: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "Flight crew were courteous and efficient."
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Πλεονεκτήματα: "I had no idea i would be charged for just one check in bag!"
Μειονεκτήματα: "I had no idea i would be charged for checked in bag! Scam!"
Μειονεκτήματα: "entertainment machine in my seat did not worked"
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Μειονεκτήματα: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "Nice flight attendants. Clean planes."
Μειονεκτήματα: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Πλεονεκτήματα: "Great kosher food!"
Μειονεκτήματα: "Leg room"
Μειονεκτήματα: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Mobile app wasnt working for me"
Πλεονεκτήματα: "The service and hospitality"
Μειονεκτήματα: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Πλεονεκτήματα: "Ok food and ok entertainment"
Μειονεκτήματα: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Seats were too close together."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Μειονεκτήματα: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Πλεονεκτήματα: "I like the comfortable seats"
Μειονεκτήματα: "Service lag a little"
Πλεονεκτήματα: "Great newer plane, great service!"
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Μειονεκτήματα: "There was no entertainment available."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "Amazing crews!"
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "The crew was helpful and accommodating"
Μειονεκτήματα: "The flight was delayed, missed connection, and lost baggage. Subpar."
Πλεονεκτήματα: "Crew was very nice and the food was excellent"
Πλεονεκτήματα: "Good food and service"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Over all pretty good for price."
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Μειονεκτήματα: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "The food, entertainment, and service. Waited for me after almost missing my flight."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "I like service of AF"
Πλεονεκτήματα: "Spacing was ok"
Μειονεκτήματα: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "I was not given my original reserve seat and no reason was given"
Πλεονεκτήματα: "The entertainment was nice!"
Μειονεκτήματα: "The seats were not comfortable"
Πλεονεκτήματα: "Friendly crew, comfortable seats, good boarding process!"
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Πλεονεκτήματα: "Everything was fine and smooth"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Timing, easy boarding."
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "On time departure and arrival early by an hour."
Μειονεκτήματα: "Seats were quite uncomfortable."
Πλεονεκτήματα: "Not much it’s a very regular flight"
Μειονεκτήματα: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."
Μειονεκτήματα: "The seat very tight"
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."
Πλεονεκτήματα: "Iberia was a pleasant surprise!!! Excellent airline"
Μειονεκτήματα: "The plan was too small."
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Πλεονεκτήματα: "Extremely comfortable and was served lots of delicious food"
Μειονεκτήματα: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Πλεονεκτήματα: "I loved the Madrid airport!! Iberia out of Madrid is lovely."
Μειονεκτήματα: "The choices of movies and entertainment on a 9+ hour flight was not good."
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Μειονεκτήματα: "I left a day later. No effort made to change flight."
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Μειονεκτήματα: "Food could have been better."
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Μειονεκτήματα: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"
Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."
Πλεονεκτήματα: "Very comfortable and friendly crew."
Μειονεκτήματα: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Πλεονεκτήματα: "The flight attendants were so kind, the food was delicious, and the entertainment options were great!"
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Μειονεκτήματα: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Πλεονεκτήματα: "I liked their service and warm nature of the staff."
Μειονεκτήματα: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Πλεονεκτήματα: "Great selection of movies. Got food and was able to sleep some."
Μειονεκτήματα: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."
Μειονεκτήματα: "Everything was great! It is quite a contrast with the customer service over the phone, which service was not very kind all the times. I was afraid the flight service was going to be bad, just for the way some employees were while trying to talk to them over the phone. Your flight crew and service is absolutely different, I would say that is outstanding. :)"
Πλεονεκτήματα: "Flight run smooth and they treat us well."
Πλεονεκτήματα: "Clean, new, A319 airplane. It was comfortable considering it was a short (1 hour) trip"
Μειονεκτήματα: "Iberia's flight was late in arriving at the gate in Madrid, and our flight was delayed by 45 minutes (for a one hour flight!). When I arrived at my destination, all the local people (Lekeitio, Bizkaia, Spain) agreed that Iberia is a national disgrace- everyone has had bad experiences flying with them. We have purchased a little apartment in Lekeitio, so we will be traveling frequently, but I will never fly Iberia again."