Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Πλεονεκτήματα: "Wonderful on board service from the crew"
Μειονεκτήματα: "crew at the gate."
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "The food was great and the crew was very friendly."
Μειονεκτήματα: "Very hot on board"
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Πλεονεκτήματα: "full aircraft"
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Πλεονεκτήματα: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Μειονεκτήματα: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Πλεονεκτήματα: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "TV's did not work. Food was lousy."
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "I was rerouted to another country so that I could still make it to Greece on the same day."
Μειονεκτήματα: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Πλεονεκτήματα: "Nice staff and inflight service. seats were great"
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "Just another flight, nothing special."
Μειονεκτήματα: "Everything was great!"
Μειονεκτήματα: "We were packed into the airplane like sardines!"
Μειονεκτήματα: "This plane was better."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "good entertainment system"
Μειονεκτήματα: "not enough leg room"
Πλεονεκτήματα: "The crew was very attentive and friendly"
Μειονεκτήματα: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Πλεονεκτήματα: "Attention to details from flight attendants"
Μειονεκτήματα: "The food was not to my liking except for the crackers, ice cream and water!!"
Πλεονεκτήματα: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "Good service inflight"
Μειονεκτήματα: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Πλεονεκτήματα: "Courtesy of crew."
Πλεονεκτήματα: "Great kosher food!"
Μειονεκτήματα: "Leg room"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "A very short flight."
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Πλεονεκτήματα: "So far so good"
Μειονεκτήματα: "So good"
Πλεονεκτήματα: "Flight crew and gate agents were amazing"
Μειονεκτήματα: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Πλεονεκτήματα: "The seats have been much better"
Μειονεκτήματα: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Πλεονεκτήματα: "Spacious and good food"
Πλεονεκτήματα: "We had delays boarding and no one was there to explain why."
Πλεονεκτήματα: "Ok food and ok entertainment"
Μειονεκτήματα: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Πλεονεκτήματα: "Night flight. Food is fine."
Πλεονεκτήματα: "That is wasn't crowded"
Μειονεκτήματα: "That I had a 5 hour delay and I was t informed about it earlier"
Μειονεκτήματα: "seats were small and uncomfortable"
Πλεονεκτήματα: "I liked the friendliness of the crew"
Μειονεκτήματα: "There was no inflight entertainment of any kind."
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Πλεονεκτήματα: "The flight went very smoothly. This was my first international flight and it was a very successful flight. I enjoyed the meals and the flight attendants were very polite."
Μειονεκτήματα: "I did not like that the very impolite lady sitting directly in front of me reclined her seat as far as it could recline. As my seat was unable to recline this provided little to no leg room. She refused to compromise. Luckily, I was sitting next to a couple nice gentlemen who switched seats with me."
Μειονεκτήματα: "They didn't let me on the flight because I'm disabled pure discrimination"
Μειονεκτήματα: "My flight was last minute canceled and then one of my replacement flights was canceled"
Πλεονεκτήματα: "The onboard store."
Μειονεκτήματα: "USB ports. They were off."
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Food and personnel attitude."
Πλεονεκτήματα: "Premium economy is a great way to travel"
Μειονεκτήματα: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"
Πλεονεκτήματα: "Comfy seat."
Μειονεκτήματα: "The flight was delayed for more than an hour"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Πλεονεκτήματα: "Everything was good."
Μειονεκτήματα: "There was no problems whatsoever."
Μειονεκτήματα: "More space is needed for legroom."
Μειονεκτήματα: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Πλεονεκτήματα: "The crew was good. Seat is ok, not very comfortable."
Μειονεκτήματα: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Μειονεκτήματα: "Too many people and little space to move"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No seat choice."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Μειονεκτήματα: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "The lack of water offers during the flight"
Πλεονεκτήματα: "They made up time on the flight"
Μειονεκτήματα: "This was already a makeup flight and it wasn’t efficient enough to help me"
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Μειονεκτήματα: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Μειονεκτήματα: "old plane not comfortable"
Πλεονεκτήματα: "The entertainment was probably the best part of the flight."
Μειονεκτήματα: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Πλεονεκτήματα: "short flight, on time"
Μειονεκτήματα: "indifferent crew"
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Μειονεκτήματα: "FOOD WAS POOR."
Πλεονεκτήματα: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Μειονεκτήματα: "Food could have been better."
Πλεονεκτήματα: "Spacious and quick."
Μειονεκτήματα: "Food was not included."
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "Attention was very goog and polite"
Πλεονεκτήματα: "Crew was nice and entertainment options were great."
Μειονεκτήματα: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."
Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."
Μειονεκτήματα: "Food was just ok"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Μειονεκτήματα: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."
Μειονεκτήματα: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Μειονεκτήματα: "Waiting for luggage at JFK."
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "Seats were surprisingly good, even though we could only get two center seats. There were no available business class seats, but now I'm glad I saved the expense as the economy seating was quite comfortable. They took good care of us with food and comfort, and the time passes with plenty of movies to watch."
Μειονεκτήματα: "Can't help it, but Heathrow is just so big, and requires extensive walking, bussing from one terminal to another, then underground trains, and waiting at the C gates which don't offer the range of restaurants that the main terminal does. But we had 2 1/2 hours to make the connection and there was plenty of time with baggage checked through."
Πλεονεκτήματα: "Very cheap flight, they fed us a lot on the flight including ice cream and lots of leg room."
Πλεονεκτήματα: "Everything. I made a mistake in thinking sandwich was for free and flight attendant did not hesitate to take it back without charging me for it"
Μειονεκτήματα: "Flight left 5 hours late"
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"
Πλεονεκτήματα: "The ticket was affordable"
Μειονεκτήματα: "The baggage rules are dubious at best."
Πλεονεκτήματα: "The staff on the airplane was excellent, very friendly and accommodating."
Μειονεκτήματα: "all the boarding and ticket agents were less then helpful and made me check a bag that has always fit on international flights. $100 later and no explanation as to why I had to check it. Gate agents were rude and couldn't answer basic questions."
Μειονεκτήματα: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Μειονεκτήματα: "6 hour delay"
Πλεονεκτήματα: "Efficient boarding"
Μειονεκτήματα: "Not only do you have to pay for a meal or snack, but there is absolutely no free drink service at all, not even water. Want a can of coke? $3 on your credit card and I’ll get that right out to you. What a joke. Have to pay for a blanket too. The most penny pinching airline I’ve ever flown."
Πλεονεκτήματα: "Very comfy seats"
Μειονεκτήματα: "More food choices"
Πλεονεκτήματα: "the Screen you have"
Μειονεκτήματα: "At least one complementary drink even water would be nice."
Πλεονεκτήματα: "Seats were fine in economy. Overall the flight was a breeze."
Μειονεκτήματα: "WiFi on trans-Atlantic flights."
Πλεονεκτήματα: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Μειονεκτήματα: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Πλεονεκτήματα: "Amazing crew and super comfortable seat."
Μειονεκτήματα: "The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain."
Μειονεκτήματα: "The seats on the plane were hard, and the food was fair."
Πλεονεκτήματα: "Reasonable price for premium class seats."
Μειονεκτήματα: "Boarding was super slow"
Μειονεκτήματα: "Baggage fees were extortionary."
Μειονεκτήματα: "It was awesome!"
Πλεονεκτήματα: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Μειονεκτήματα: "Complementary water, coffee or tea"
Πλεονεκτήματα: "The flight was punctual and there were no issues taking off or landing."
Μειονεκτήματα: "Some crew members refused to speak or try to understand French; others did not speak English. This was very confusing for me and I had to interpret for my neighboring passengers. This should not happen on a Paris - Los Angeles flight. In flight movie selection was poor."
Πλεονεκτήματα: "Good selection of latest movies available for free."
Μειονεκτήματα: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."
Μειονεκτήματα: "Bad! I will defiantly fight for a refund !!!"
Μειονεκτήματα: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."
Πλεονεκτήματα: "The best part was learning that we'll never fly with them again."
Μειονεκτήματα: "The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"
Πλεονεκτήματα: "Spacious, comfortable"
Μειονεκτήματα: "No pillows, breakfast not very good"
Πλεονεκτήματα: "Super nice clean plane Friendly accommodating attendance"
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"
Πλεονεκτήματα: "What is there to like?"
Μειονεκτήματα: "Delayed multiple times then cancelled the next day,"
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "How do you have an international airline flying people 10 hours PLUS and not feed them ?? I've never heard of such a thing. & even with the meal preorder bullshit they didn't have enough food for the entire plane to order from the snack bar so I STARVED for 10 hours."
Μειονεκτήματα: "Seats are too close together!"
Μειονεκτήματα: "Boarding at jfk was a shambles as there were o announcements as to why we were being delayed. Once on board it was ok very cramped seating but at least the crew were pleasant. Having read some reviews early I agree I think that if you have a good flight crew then at least your flight will be ok if not then it will be unpleasant. It wasn’t a cheap flight for a budget airline and will endeavour never to fly with them again."
Πλεονεκτήματα: "the flight itself"
Μειονεκτήματα: "the people"
Πλεονεκτήματα: "TV screens in backs of seats"
Μειονεκτήματα: "Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient."
Πλεονεκτήματα: "new planes, clean, easy boarding."
Μειονεκτήματα: "For the price, everything was great."
Μειονεκτήματα: "I wouldn’t fly Norwegian again! Poor service!!!!"
Πλεονεκτήματα: "Nice plane, smooth flight, friendly crew"
Πλεονεκτήματα: "Boarding was fast and easy"
Μειονεκτήματα: "For a premium business ticket, the service, comfort, and food is extremely poor."
Πλεονεκτήματα: "Nice crew and good clean plane."
Πλεονεκτήματα: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"
Πλεονεκτήματα: "Norwegian is an awesome airline."
Μειονεκτήματα: "Both Athens and JFK were horribly prepared for our flight. We were delayed 90 min departure due to the irresponsible extra screening by the Athens security staff. Then, when we got to JFK, we sat on the tarmac an extra 45 min because the gate wasn't ready for us."
Μειονεκτήματα: "They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat."
Πλεονεκτήματα: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Μειονεκτήματα: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."
Πλεονεκτήματα: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Μειονεκτήματα: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Πλεονεκτήματα: "Clean, nice food, great crew in Premium."
Μειονεκτήματα: "New movies were woefully lacking"
Μειονεκτήματα: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."
Πλεονεκτήματα: "Cabin crew nice. Economy relatively comfortable."
Μειονεκτήματα: "Three hour delay from Paris to Los Angeles."
Πλεονεκτήματα: "The onboard entertainment had a wonderful variety, and the crew was helpful, and friendly. The plane was clean, and in nice shape."
Μειονεκτήματα: "It was very cold, and we were not provided with blankets or warm beverages free of charge which makes for a very uncomfortable trip."
Πλεονεκτήματα: "Easy boarding process , nice airplanes"
Πλεονεκτήματα: "Staff was fine."
Μειονεκτήματα: "Unacceptable not to have entertainment (movies) on a transatlantic flight in this day and age. We were forewarned but my phone does not maintain power for 8 hours and I would not watch a movie on my phone anyway. I did not bring a laptop or ipad."
Πλεονεκτήματα: "Premium seats are good"
Μειονεκτήματα: "Staff are not nice . Eco seats are tight"
Πλεονεκτήματα: "Plenty of great movies to watch"
Μειονεκτήματα: "Could have had a little more leg room."
Πλεονεκτήματα: "Flight attendants were very pleasant. Food and service was good. Good selection of movies."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Flight crew was great. Enough leg room"
Μειονεκτήματα: "Seats that recline"
Πλεονεκτήματα: "The flight was short"
Μειονεκτήματα: "My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it."
Μειονεκτήματα: "Flight not being delayed as usual"
Πλεονεκτήματα: "On time, fast and efficient."
Μειονεκτήματα: "A bit more friendly boarding"
Μειονεκτήματα: "Unexpected baggage charges despite only taking carryons"
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Πλεονεκτήματα: "The crew was polite and helpful."
Μειονεκτήματα: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Μειονεκτήματα: "Free refreshments"
Πλεονεκτήματα: "Hard to understand some of the crew announcements due to speaking way too fast"
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Μειονεκτήματα: "Luggage payment check in and boarding is too slow and inefficient"
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "The crew was really nice and attentive to passengers."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "The staff was great."
Μειονεκτήματα: "Nothing. All good."
Μειονεκτήματα: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Πλεονεκτήματα: "Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag."
Μειονεκτήματα: "No snack, no entertainment, and a charge for water."
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Πλεονεκτήματα: "The flight was almost on time."
Μειονεκτήματα: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."
Πλεονεκτήματα: "On time and very well organized"
Μειονεκτήματα: "U have to pay for water"
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Πλεονεκτήματα: "Ok everything"
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Πλεονεκτήματα: "General flight was inexpensive, minus all the additional fees."
Μειονεκτήματα: "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."
Μειονεκτήματα: "Hostess who threw me out"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "The delay and the fact I didn't have a seat because of overbook!"
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Πλεονεκτήματα: "Its cheap on time"
Μειονεκτήματα: "The ground crew didn't allow a carry on which was supposedly allowed"
Πλεονεκτήματα: "Not really anything since your system caused me to miss my connection at Gatwick, despite having ample time of 2+ hours."
Μειονεκτήματα: "Didn't like having to put up a family of four overnight in 2 London hotel rooms and being charged Norwegian transfer fees of about $1000. #AboutToGoViralOnNorwegianUnlessThoseFeesWaived. Call me. John 949.439.7256"
Μειονεκτήματα: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Μειονεκτήματα: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Πλεονεκτήματα: "I was offered to check in my hand luggage for no extra fee"
Μειονεκτήματα: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Πλεονεκτήματα: "Friendly and competent crew."
Μειονεκτήματα: "Everything costs money"
Μειονεκτήματα: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Πλεονεκτήματα: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Μειονεκτήματα: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Πλεονεκτήματα: "Crew were nice, and boarding was quick."
Μειονεκτήματα: "No entertainment. Food and drinks for purchase only. Uncomfortably firm seats."
Πλεονεκτήματα: "Very comfortable experience. Boarding was easy. Check in was convenient. Crew was friendly."
Μειονεκτήματα: "Nothing in particular to dislike."