Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Roomy seats and good food"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "everything"
Μειονεκτήματα: "space when seating"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Πλεονεκτήματα: "The food, crew was nice and polite."
Μειονεκτήματα: "Didn't have any entertainment"
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "This flight was great."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "They lost my bag"
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "We're not on this flight"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The entertainment did not work good the entire flight"
Μειονεκτήματα: "Food was not fully prepared. potatoes were hard."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Best airline"
Πλεονεκτήματα: "Staff was extremely nice and helpful"
Πλεονεκτήματα: "Incorrect carrier! I missed the flights because of them !!!"
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Meals."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was attentive and friendly."
Μειονεκτήματα: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."
Μειονεκτήματα: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Πλεονεκτήματα: "Excellent"
Πλεονεκτήματα: "no drama ....just good, timely service."
Μειονεκτήματα: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."
Πλεονεκτήματα: "It was very comfortable and service was great and good food and drink"
Μειονεκτήματα: "Be on time"
Πλεονεκτήματα: "??"
Μειονεκτήματα: "??"
Πλεονεκτήματα: "Great staff and food"
Μειονεκτήματα: "Business class had economy seats which is not what you expect especially for an overnight flight"
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Πλεονεκτήματα: "Flight attendants were excellent and very accommodating."
Μειονεκτήματα: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Πλεονεκτήματα: "smooth and on time"
Μειονεκτήματα: "no charging ports on plane"
Πλεονεκτήματα: "Everything especially the food and the friendly stewardesses!N"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "timely take off. frequent food and snack serving"
Μειονεκτήματα: "Prolonged stop over in Frankfurt"
Πλεονεκτήματα: "New aircraft, clean, comfortable"
Μειονεκτήματα: "On time"
Πλεονεκτήματα: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Needed more option in sports. Specifically Cricket"
Πλεονεκτήματα: "Staff was friendly and boarding was easy"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "I was sleep the whole time"
Μειονεκτήματα: "It was okay"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "I liked the crew personnel"
Μειονεκτήματα: "I didn't like food"
Πλεονεκτήματα: "Service was Friendly"
Μειονεκτήματα: "Baggage took a long time l"
Μειονεκτήματα: "Not enough space in between seats"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything else."
Μειονεκτήματα: "Boarding was chaotic."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great services and very good food."
Πλεονεκτήματα: "Courtesy and friendliness of staff."
Μειονεκτήματα: "The cheapo headphones"
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "Seats were too close together."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Μειονεκτήματα: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "The crew was helpful and accommodating"
Μειονεκτήματα: "The flight was delayed, missed connection, and lost baggage. Subpar."
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "Crew"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Πλεονεκτήματα: "Ok"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "I liked the crew, they were professional and tried their best"
Μειονεκτήματα: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Μειονεκτήματα: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "Crew was nice and responsive"
Μειονεκτήματα: "The overall experience is regular at best"
Μειονεκτήματα: "There were not noodle soup ready this time."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "Spacing was ok"
Μειονεκτήματα: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Απαιτεί επιπλέον χρήματα για οποιαδήποτε θέση κατά την διάρκεια του check in 48 ώρες πριν την επιβίβαση. Αυτό δεν μου άρεσε!
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Πλεονεκτήματα: "Comfortable, on time, smooth boarding"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Manners"
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "Food was fantastic. Crew was attentive and polite."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "This flight is apparently consistently late"
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Μειονεκτήματα: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "The crew is fantastic team,Dana is the best!Thank you"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Πλεονεκτήματα: "Pleasant staff, wonderful food, very pleasant flight"
Μειονεκτήματα: "Nothing, everything was very good"
Μειονεκτήματα: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Πλεονεκτήματα: "Timeliness, cleanliness and comfort."
Μειονεκτήματα: "Inflight duty free closed too early."
Πλεονεκτήματα: "Nothing. Rude staff. Horrible food and service."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Time it took to board and leave"
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Μειονεκτήματα: "My luggage was lost."
Μειονεκτήματα: "It was very cold in airplane. Bad food. No covers. No tv"
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "crew was great , very friendly"
Μειονεκτήματα: "tv sound didn't work"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small and uncomfortable prop plane. Boarded from rear only."
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Very responsive and real meal for short flight!"
Μειονεκτήματα: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Long Layovers"
Πλεονεκτήματα: "Good food, skillful pilot"
Μειονεκτήματα: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Πλεονεκτήματα: "Baggage allowance"
Μειονεκτήματα: "Too few movie choices."
Μειονεκτήματα: "The gates were announce at the time of boarding. No enough time to get the gate"
Πλεονεκτήματα: "Friendly and courteous"
Μειονεκτήματα: "Like that is good"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Service was slow and sparse"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Πλεονεκτήματα: "Tv, food, blanket with pillow"
Μειονεκτήματα: "Everything was wonderful"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "On time!!!"
Μειονεκτήματα: "Long walk to our gate."
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Πλεονεκτήματα: "It was cheap"
Μειονεκτήματα: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Μειονεκτήματα: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."
Μειονεκτήματα: "Επιβίβαση"
Πλεονεκτήματα: "The pilot did an excellent job navigating through rough weather."
Μειονεκτήματα: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Μειονεκτήματα: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Πλεονεκτήματα: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Μειονεκτήματα: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Πλεονεκτήματα: "Same as the first flight. Great luggage transfer."
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "They made up time on the flight"
Μειονεκτήματα: "This was already a makeup flight and it wasn’t efficient enough to help me"
Μειονεκτήματα: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"
Πλεονεκτήματα: "The flight was a smooth one."
Μειονεκτήματα: "One flight attendant was quite rude."
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Πλεονεκτήματα: "Easy boarding On time Very organized"
Μειονεκτήματα: "movie selection very poor"
Πλεονεκτήματα: "Little be more leg space"
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Πλεονεκτήματα: "The crew is excellent"
Μειονεκτήματα: "My luggage didn’t make it to Madrid"
Πλεονεκτήματα: "Great and on time"
Μειονεκτήματα: "Nothing all good"
Πλεονεκτήματα: "Seats were too crowded. No leg room."
Πλεονεκτήματα: "Dinner was good. Sandwiches and breakfast are just bread"
Μειονεκτήματα: "Crew could pretend to be nicer"
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Μειονεκτήματα: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Πλεονεκτήματα: "The food and the service"
Μειονεκτήματα: "The length of the trip"
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Πλεονεκτήματα: "The flight attendants were so kind, the food was delicious, and the entertainment options were great!"
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Μειονεκτήματα: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small plane so comforts are limited."
Πλεονεκτήματα: "Plane and crew"
Μειονεκτήματα: "Good flight"
Πλεονεκτήματα: "The aircraft was clean"
Πλεονεκτήματα: "Space, meals, movie selection"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Μειονεκτήματα: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Πλεονεκτήματα: "Excellent service and food!"