Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "Seats are more narrow than other airlines."
Πλεονεκτήματα: "The boarding was fast quick and the staff was very friendly."
Μειονεκτήματα: "The bathrooms were very dirty and there was not enough food and drink supplies."
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The flight was delayed by two hours."
Μειονεκτήματα: "The food on the plain or snacks were to poor and not that tasty."
Πλεονεκτήματα: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Μειονεκτήματα: "Better customer service."
Μειονεκτήματα: "boarding was difficult. no rhyme or reason."
Μειονεκτήματα: "The flight was delayed over two hours"
Πλεονεκτήματα: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
Πλεονεκτήματα: "Crew was friendly, helpful and provided comfort"
Πλεονεκτήματα: "Great food and service in first class"
Μειονεκτήματα: "Water waiting on table on arrival"
Πλεονεκτήματα: "Crew was very attentive and friendly"
Μειονεκτήματα: "Boarding could be better."
Μειονεκτήματα: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Μειονεκτήματα: "Seats could’ve been assigned ahead of time"
Πλεονεκτήματα: "boarding was on time"
Πλεονεκτήματα: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Πλεονεκτήματα: "I always love long international flights because of the hot towel and other fun extras you don’t usually get. The meal was excellent and there were plenty of entertainment options for everyone."
Μειονεκτήματα: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Πλεονεκτήματα: "Seat was narrow from side to side; so short from front to back that only half my thigh was supported; hard; and pitched slightly forward from uneven wear. This was an exit row, so I had legroom at least. I’m 5’4” and trim. A taller, or broader person would not fit!"
Πλεονεκτήματα: "Flight attendant was great!"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Μειονεκτήματα: "Was informed the flight delay due to equipment ,"
Πλεονεκτήματα: "Quiet, quick, no issues"
Μειονεκτήματα: "Slow boarding. Slowest boarding everr. Maybe not enough overhead space, doesn't make sense how there is not enough overhead space while calling zone 2 passengers."
Πλεονεκτήματα: "Great. Love first class whenever price allows."
Μειονεκτήματα: "Direct flight, on time arrival"
Μειονεκτήματα: "They changed my departure hours three times"
Πλεονεκτήματα: "Departure was right on time and we actually arrived 15 minutes early."
Μειονεκτήματα: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."
Μειονεκτήματα: "Padding on seats are worn out. Very uncomfortable"
Πλεονεκτήματα: "Understanding crew, and a helping attitude"
Πλεονεκτήματα: "Still the best great airline"
Πλεονεκτήματα: "Power outlets, snacks, beverages."
Μειονεκτήματα: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."
Πλεονεκτήματα: "Refurbished plane. Lighting was good"
Μειονεκτήματα: "No TV screen"
Πλεονεκτήματα: "Great service, very comfortable."
Πλεονεκτήματα: "No food or entertainment on short flight"
Πλεονεκτήματα: "Nothing other than it was over quickly."
Μειονεκτήματα: "Seat did not recline at all."
Μειονεκτήματα: "Food .gate changes"
Πλεονεκτήματα: "Service and staff"
Πλεονεκτήματα: "Plane arrived early"
Μειονεκτήματα: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Μειονεκτήματα: "There is just not enough leg room for a flight that long and the seats don't recline enough to be comfortable unless you upgrade and the tickets were already overpriced."
Πλεονεκτήματα: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Μειονεκτήματα: "Delayed for an hour and fifteen minutes"
Πλεονεκτήματα: "I board sky priority or sooner so it always goes well."
Μειονεκτήματα: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Πλεονεκτήματα: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Μειονεκτήματα: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Πλεονεκτήματα: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Πλεονεκτήματα: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Μειονεκτήματα: "The seats did not recline for anyone on the plane."
Μειονεκτήματα: "Sold us a flight with unassigned seats"
Πλεονεκτήματα: "Kindness and politeness, on time lots of explaining"
Μειονεκτήματα: "Beyond seat space all was perfect"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "I congratulate the KLM crew!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."
Μειονεκτήματα: "Entertainment"
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Μειονεκτήματα: "Two hours delay in the start."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "In general, it was ok"
Μειονεκτήματα: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Μειονεκτήματα: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Μειονεκτήματα: "Seat spacing"
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Πλεονεκτήματα: "Amazing"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was friendly and the flight was nice and smooth."
Μειονεκτήματα: "No expectations as the flight was less than an hour."
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Πλεονεκτήματα: "Luggage came extremely quickly"
Μειονεκτήματα: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "See red comment above."
Πλεονεκτήματα: "Short flight and got a snack"
Μειονεκτήματα: "Boarding was a hassle"
Μειονεκτήματα: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"
Μειονεκτήματα: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Μειονεκτήματα: "The flight was delayed but due to efforts of the pilot we were on time!"
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Πλεονεκτήματα: "Service beyond expectations"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "Nice staff. efficient."
Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"
Πλεονεκτήματα: "Service was great and the flight on time."
Μειονεκτήματα: "Comparing with LOTPolish everything wasmore than better"
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Πλεονεκτήματα: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Πλεονεκτήματα: "The crew were very nice"
Μειονεκτήματα: "Toilets could be cleaned more often"
Πλεονεκτήματα: "Excellent crew and service!"
Μειονεκτήματα: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Πλεονεκτήματα: "It was pleasant all around"
Μειονεκτήματα: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."
Πλεονεκτήματα: "Everything was wonderful ,except for the poor food."
Μειονεκτήματα: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Πλεονεκτήματα: "Crew was very friendly and helpful"
Μειονεκτήματα: "Should have more movie choices"
Πλεονεκτήματα: "The service on board was fantastic. The flight was very smooth."
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"
Μειονεκτήματα: "We were stuck on the ground at London for what seems like ages."
Πλεονεκτήματα: "The plane was comfortable and the crew was very nice."
Μειονεκτήματα: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."
Πλεονεκτήματα: "We were able to leave the country quickly."
Μειονεκτήματα: "It was freezing on the plane."
Μειονεκτήματα: "The breakfast scone was disgusting but dinner was great!"
Πλεονεκτήματα: "Captain gave us good updates on delay."
Πλεονεκτήματα: "Seat super small, could not avoid touching other passengers, I am not obese."
Μειονεκτήματα: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."
Πλεονεκτήματα: "The plan was new and smelled nice and the staff was very entertaining and nice."
Μειονεκτήματα: "The flight didn’t have wifi"
Πλεονεκτήματα: "The crew was friendly and the pilot did an excellent job getting us there safe."
Μειονεκτήματα: "The food they served was not the greatest"
Μειονεκτήματα: "flight was delayed and we never got any information by the pilots or crew to let us know that we were delayed and no information on the new arrival time. Almost lost my connection at LAX"
Πλεονεκτήματα: "I liked that it was a short flight."
Μειονεκτήματα: "I didn’t dislike anything about the flight."
Πλεονεκτήματα: "Who would guess - the food."
Μειονεκτήματα: "reading lights were never fixed during flight."
Πλεονεκτήματα: "Crew did a great job!!"
Μειονεκτήματα: "Due to the age of the plane there was no outlet to plug in your phone."
Μειονεκτήματα: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Πλεονεκτήματα: "On time, great entertainment, friendly crew, good food, complementary ice cream:)"
Μειονεκτήματα: "Absolutely no leg room and I am regular woman passenger. It was really uncomfortable for the 2 tall young men to my left and right."
Πλεονεκτήματα: "The crew were very helpful"
Πλεονεκτήματα: "I liked the service"
Πλεονεκτήματα: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."
Πλεονεκτήματα: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Μειονεκτήματα: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."
Πλεονεκτήματα: "Short flight; no problems."
Πλεονεκτήματα: "The subject says it all."
Πλεονεκτήματα: "On time. Decent legroom. Average movies -- a bit bland."
Μειονεκτήματα: "Daytime flight, Boston to London. Fair breakfast. But instead of a decent snack and wine before landing 7pm, they gave chips and cookies and no wine."
Πλεονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Did not make this flight"
Πλεονεκτήματα: "Food crew and most of all the entertainment"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Nice cabin crew"
Μειονεκτήματα: "Old media system and plane"
Μειονεκτήματα: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"
Πλεονεκτήματα: "Great crew, and delicious food! The seats were not bad either."
Μειονεκτήματα: "The entertainment system was outdated."
Μειονεκτήματα: "They had a smaller crew and took a long time to serve food. People were getting food in different rows and in random order. Our luggage also took a long time to get off the plane."
Πλεονεκτήματα: "Very attentive, kind caring"
Πλεονεκτήματα: "I made it to Paris and I guess that's what's important"
Μειονεκτήματα: "You could offer small bottles of water as a courtesy Flight Attendants are definitely rude. Not to me, but I watched them interact with other passengers and they are just baseline.. rude."
Πλεονεκτήματα: "We got to our destination safely which is always the most important thing."
Μειονεκτήματα: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Μειονεκτήματα: "Older plane, terrible tv compared to other airlines. Food was mediocre"
Πλεονεκτήματα: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Μειονεκτήματα: "In general, it was ok, can't complain."
Πλεονεκτήματα: "Great equipment, fantastic service and punctual."
Μειονεκτήματα: "flight was cancelled and they abandoned us"
Πλεονεκτήματα: "Short flight, but it was OK."
Πλεονεκτήματα: "What you expect on commuter hop, no problems."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Our flight was almost empty so we got a chance to chat with crew: a very nice bunch!"
Μειονεκτήματα: "Fees for everything"
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Πλεονεκτήματα: "Cabin crew was very good"
Μειονεκτήματα: "Cabin temperature was a little warm."
Μειονεκτήματα: "Too many busses to take to different terminals."
Πλεονεκτήματα: "Arriving safely."
Μειονεκτήματα: "The temperature was annoyingly hot on board."
Πλεονεκτήματα: "The flight was not very full, so we could spread out. Normally I really like British Airways, but the lack of AC was difficult."
Μειονεκτήματα: "The air conditioning did not work and it was very warm, 77 degrees at least, the whole flight. It made it very uncomfortable. They said something was broken."
Πλεονεκτήματα: "It was great to be upgraded!"
Μειονεκτήματα: "The food make me literally sick. I had the chicken curry and soon and soon after had vomiting and diarrreha. On the way back there was massive amount of turbulence. They completely ran out of diet sofa and the flight crew was rude and abrasive."
Πλεονεκτήματα: "LOVED the folks on this airline. So nice and accommodating."
Μειονεκτήματα: "Requested a Kosher meal through the British Airways reservation directly, was not provided with such."
Πλεονεκτήματα: "On time. Very friendly, helpful staff. Decent food"
Μειονεκτήματα: "I counted on the airline to scedule enough time on the layover in London. We had a delay and then we had to run to plane. And the luggage made it to us two days later."
Μειονεκτήματα: "My preferred Food selection unavailable"
Πλεονεκτήματα: "The overall experience was very good from the angle of clean toilets, food and good leg space even in economy class."
Πλεονεκτήματα: "I like everything except for the delay of departures"
Μειονεκτήματα: "The flights were delayed both ways. On the way to London it was delayed 45 minutes and 1 hour 45 minutes on the way back to San Francisco"