Πλεονεκτήματα: "amazing and great customer service"
Μειονεκτήματα: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."
Μειονεκτήματα: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."
Μειονεκτήματα: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Πλεονεκτήματα: "Reliable airline."
Μειονεκτήματα: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Μειονεκτήματα: "They lost my luggage and we barely made it to our connecting flight"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything is fine."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "My luggage never arrived in Munich"
Πλεονεκτήματα: "The plane, the crew"
Μειονεκτήματα: "Some of the very nice German movies were shown only in German"
Μειονεκτήματα: "The plane was uncomfortable and things were falling apart"
Πλεονεκτήματα: "Very impressed with the flight crew team!!!"
Πλεονεκτήματα: "Service was courteous and effective once aboard the airplane."
Μειονεκτήματα: "Boarding was chaotic, and primarily due to the fault of the boarding staff in Frankfurt. I was flying as a tourist from Switzerland, but it was easy to notice the condescending manner in which the African passengers were treated. I noticed the same attitude at immigration services in Frankfurt, were the officers were openly teasing, laughing at and harassing an Eritrean man. Some of the comments passed were frankly disgusting..."
Πλεονεκτήματα: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."
Μειονεκτήματα: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."
Μειονεκτήματα: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Πλεονεκτήματα: "Lufthansa service is better than any us carrier"
Μειονεκτήματα: "They didn’t track my luggage Lost bag for two days"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Πλεονεκτήματα: "Great staff, very attentive. Food was good. With all the people on the plane, our flight attendant remembered what we drank from the first time. Comfortable seats. Left late, but made up time and arrived right on schedule."
Πλεονεκτήματα: "The boarding procedure was fast and efficient. There was almost no waiting in line and the crew got the plane ready in minutes. Entertainment and food on the flight were both pretty good."
Μειονεκτήματα: "Seats were not too comfortable. For long flights like this one, they could really use a bit wider and softer seats."
Πλεονεκτήματα: "Efficient crew. Quick service, quick flight."
Μειονεκτήματα: "No negatives."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Delay due to overbooking"
Μειονεκτήματα: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Πλεονεκτήματα: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "The food and service was superb."
Πλεονεκτήματα: "Helpful crew, comfortable seats"
Πλεονεκτήματα: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."
Πλεονεκτήματα: "Everything was great, the entertainment, comfortable and the staff was really kind"
Μειονεκτήματα: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "See ath to mun flight comments."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Smooth flight , excellent crew"
Μειονεκτήματα: "Entertainment was boring , screens freez and small"
Πλεονεκτήματα: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Μειονεκτήματα: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Could update movie selection"
Μειονεκτήματα: "N/A because we missed the flight."
Πλεονεκτήματα: "On time and a safe flight."
Μειονεκτήματα: "Flying ECONOMY appears to be getting worse as time goes on. I have flown Lufthansa before and was very pleased .... but lunches/dinners served with cold wet bread leaves a lot to be desired. Also, when the individual in font of you reclines their seat, it becomes almost impossible to eat your meal. Overall still better than other airlines ... but clear that economy seating is like sitting in the back of the boat with little regard for the passenger."
Πλεονεκτήματα: "I love the service they provide. .the air hostels were great"
Πλεονεκτήματα: "Boarding was quick, staff was kind and helpful."
Πλεονεκτήματα: "The flight itself was fine."
Μειονεκτήματα: "Chaotic boarding process and tarmac delays consumed the already inadequate prospective layover in Chicago."
Πλεονεκτήματα: "The flight left on time which was great because I had a connecting flight. Everyone was provided with a pillow and blanket which was great because the flight was a bit cold. The meals were delicious as well."
Μειονεκτήματα: "A few times I requested the flight attendants service, I was ignored and had to ask a second time. Overall the service was fine"
Πλεονεκτήματα: "Food and beverage service was excellent."
Μειονεκτήματα: "Cabin temperature was way too hot. Leg room was too small"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This airline sounds new to me but unbelievably the best fly I never been....!"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "This flight was great."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Πλεονεκτήματα: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Staff was great, fast easy check in, food was nice and everything was on time."
Μειονεκτήματα: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Πλεονεκτήματα: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Μειονεκτήματα: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Excellent service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Crew were very helpful and courteous"
Πλεονεκτήματα: "the view was nice, yogurt with honey at the meal was good. other food, not so great"
Μειονεκτήματα: "i flew into athens in business class but back in econ, there was a huge comparison between how the crews treat passengers. i don't see why crews should be smiling to business class passengers but not to economy class, we're all customers after all."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "There is no space for legs. The food quality is poor. No entertainment at all"
Μειονεκτήματα: "Flight not being delayed as usual"
Μειονεκτήματα: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Μειονεκτήματα: "The food"
Μειονεκτήματα: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was delayed by an hour."
Πλεονεκτήματα: "Good price and fairly smooth process"
Μειονεκτήματα: "Carry-on luggage and a personal item should be allowed. Seats should recline. And at least 1 free non alcoholic beverage."
Μειονεκτήματα: "It all could have been a bit better. I feel like I’m traveling on a bus- & the price is not sooo much lower to warrant that!"
Πλεονεκτήματα: "Four hours of delay."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the chairs are not very comfortable"
Μειονεκτήματα: "More legroom than expected. Large fees for checked bags in my opinion."
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Πλεονεκτήματα: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Standing around 30 minutes in gate before boarding."
Πλεονεκτήματα: "The crew was very pleasant, especially the member who spilled ice all over me (received free bottle of water)."
Μειονεκτήματα: "They need to add more seating in the waiting area, we are seniors and had no seats."
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Πλεονεκτήματα: "Crew are friendly and helpful."
Μειονεκτήματα: "All beverages and food are for purchase. Not much of services."
Πλεονεκτήματα: "Check in was super friendly and efficient. Cabin crew also great."
Μειονεκτήματα: "Seats and leg room v small. But overall great."
Πλεονεκτήματα: "Slight attendant were nice"
Μειονεκτήματα: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."
Πλεονεκτήματα: "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
Μειονεκτήματα: "No water(?) Some entertainment options would be nice..."
Μειονεκτήματα: "Single bag policy is unnecessary, it only creates discomfort in the experience with easy jet."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "General flight was inexpensive, minus all the additional fees."
Μειονεκτήματα: "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."
Μειονεκτήματα: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The take off was delayed too much."
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "Landing for both flights was very smooth and cabin crew were nice. For the budget price, it's not too bad."
Μειονεκτήματα: "We had to wait on the tarmac for about 40 minutes because of weather and the busy morning queue."
Πλεονεκτήματα: "I like the ease of this airline"
Πλεονεκτήματα: "No problems"
Μειονεκτήματα: "Not enough legroom"
Μειονεκτήματα: "Flight was delayed for 3 hours because of rain and when we got our bags everything inside was soaking wet. Never going on easy jet again, it ruined my cloths and gifts"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "Always fly wel on easyjet!"
Μειονεκτήματα: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Πλεονεκτήματα: "The price of the flight was perfect, so I wouldn't expect much on board."
Μειονεκτήματα: "Boarding was nothing short of a "hurry up and wait" endeavor. Board the gangway, wait. Board the plane, wait. Unexpected fretting by various crew about who knows what. Then de-icing. Left 25 minutes late. Then again, the passengers were probably a bit challenging."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "We got to Milan eventually"
Μειονεκτήματα: "We bought four tickets online and when we got to the airport they told us we only had two tickets and the other two passengers were on stand-by. This was completely unacceptable because we needed to be in Milan by 1pm for an international flight leaving st 3:40pm to New York so we could get home. The manager who came to help was worthless and said it wasn't his problem if we missed our flight from Milan to New York. The customer service agent at the desk was so much more helpful and ensured that we received four tickets. Apart from the near panic of not getting our flight it was also delayed 1 hour 15 minutes so we were worried about being late for our flight in Milan"
Πλεονεκτήματα: "Flights were on time. Boarding was quick with front and rear boarding."
Μειονεκτήματα: "Tight seats."
Μειονεκτήματα: "Everything. 4 hour delay, no communication, no free food for our inconvenience, uncomfortable seats and unprofessional air stewards who droned on at length and in a loud voice about how tired they were, the pilot and co-pilot were and how the mechanical problems on the plane were never fixed and we flew anyway."
Μειονεκτήματα: "Check in agent trying to charge 60 for bag while it was a carry on size. Then your Arline asking for volunteers to check their bag. So first you attempt to charge then ask for volunteers, make up your mind."
Πλεονεκτήματα: "Easy app use and automated check-in. Score!"
Μειονεκτήματα: "The boarding process was a little hectic - the sign for Venice was at gate 28, and they called for people to board, but they were still boarding for Berlin. Then there was a last call for boarding for Venice - but they hadn't even started boarding for Venice yet and it was meant to be a last call for Berlin. And then Venice ended up at a different gate (but only one over)."
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "The food options were amazing and the wine was very nice!"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "Budget friendliness"
Πλεονεκτήματα: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Μειονεκτήματα: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "The seats are cramped and you have to pay for snacks and water"
Πλεονεκτήματα: "The seat not so comfortable but good"
Μειονεκτήματα: "Delay on departure and no bus at arrival"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "It was hot and stuffy and dirty"
Πλεονεκτήματα: "Price of ticket"
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "Changing in luggage information was annoying"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Μειονεκτήματα: "Seats are terrible."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "The Crew was excellent"
Μειονεκτήματα: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Πλεονεκτήματα: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Μειονεκτήματα: "Very long queues at boating in Charleroi airport"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "No free drinking water"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Μειονεκτήματα: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no free water"
Πλεονεκτήματα: "Staff aboard the aircraft were very nice and so was the passengers."
Μειονεκτήματα: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Πλεονεκτήματα: "Flight attendance service was great and smiley"
Μειονεκτήματα: "Nothing much"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Μειονεκτήματα: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Nothing much."
Πλεονεκτήματα: "Crew were average"
Μειονεκτήματα: "Everything was a disaster. Late and very uncomfortable"
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Πλεονεκτήματα: "Very quick. Great service"
Πλεονεκτήματα: "British Airlines is a great airline company"
Μειονεκτήματα: "Very bad service. Everything is bad"
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "Bagage charge"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Μειονεκτήματα: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"
Μειονεκτήματα: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Without any advanced notice, Ryanair charged me 130 Europes for checking in at the counter and one piece standard luggage. It was a short flight which was less than 50 minuets. I will never fly with this airline and I will warn my friends and family about my bad experience with Ryanair."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Nothing but the price."
Μειονεκτήματα: "Customer service is not existent! Ryan Air rep actually said to me that helping me was not her job! Closed the ticket counter before all flights were done and wouldn’t help me print my boarding pass. The flight was two hours delayed.Then the boarding was so hectic- sitting on a crowded floor in the airport waiting the board the plane. Gave no reason why the flight was delayed so long. No apology. Nothing for our troubles. Terrible attitudes and no organization."
Μειονεκτήματα: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "The captain and fly was nice. Just it is hapenned someone feeld seek and we was weiting for emergency. Our fly was latte 1htoour 50 minutes"
Μειονεκτήματα: "Additionnal for our fly was late 1hour 50 min we need waiting for the baggage 30 min. When i made check-in i got 2 different seet in difgerent line farroway and lot of another people same me. Mother in lane 21 the son line 9 .Sorry for my English."
Μειονεκτήματα: "We bought our tickets online, and even had the Ryan Air mobile app, yet still SOL. When we arrive at departure airport no mobile bording pass option (for our tickets), no kiosk for printing. Ling line to pay 50 quid for tucket printing, lol."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Μειονεκτήματα: "Wait time at gate on jetway and boarding process. Although I had an early checkin, had to check bag when bin space taken should have had space for bag at row 27 except lots of passengers boarded from rear!"
Μειονεκτήματα: "The airline hs low fares but since I did not check in online, I had to pay 50 Euroes for in airport checking. Total rip off. The ticket itself was 50 Euroes."
Πλεονεκτήματα: "Crew was friendly. Boarding was easy. Coffee was good."
Μειονεκτήματα: "Minimal leg room. No where to put books or magazines."
Μειονεκτήματα: "The extra cost for baggage. The flight was late but there was no announcement or explanation. The flight attendants talked over the loud intercom the entire time trying to sell products like perfume. One flight attendant kept bumping into me each time she walked by. The flight felt crowded. The seats are cramped and uncomfortable. I fly a lot and this was my first and probably last time flying ryan air."
Πλεονεκτήματα: "I like that they are affordable. My flights were very short (1 to 2 hours) so there was no entertainment. I also can't rate their food because I didn't purchase food or beverage. Overall I am very satisfied."
Πλεονεκτήματα: "The ticket price was good. Everything else is a hassle."
Μειονεκτήματα: "Printing boarding passes before you get to the airport. Chaotic boarding; boarding from the back when seated in the front and visa-versa. Weight limits for baggage is different than all other airlines, makes it very difficult on a long multi-leg trip. Basically baggage ransom for the unsuspecting."
Πλεονεκτήματα: "On time . Smooth boarding process. Too short of a flight so cannot comment on food or entertainment ."
Πλεονεκτήματα: "Crew's attention. Flight's punctuality and price."
Μειονεκτήματα: "No entertainment on board."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "There was a charge to check in - which I attempted to avoid by checking in online but I didn't have access to a printer so there was a charge to print my boarding pass. A charge to check bags (since they wouldn't let us carry on - additional $70) there was no food (it was a 55 min flight so that makes since.) The seats were cramped and hard. And for whatever reason the landing was very hard/abrupt that people screamed. If I had the choice I wouldn't fly this airline again."