Πλεονεκτήματα: "I was fortunate the person in front didn’t lean back"
Μειονεκτήματα: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."
Μειονεκτήματα: "Great customer service"
Μειονεκτήματα: "The seats are small with very little leg room"
Πλεονεκτήματα: "Food was good and plentiful."
Μειονεκτήματα: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The flight was smooth and on time. The flight crew did everything alright."
Μειονεκτήματα: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Πλεονεκτήματα: "Swiss is always excellent"
Πλεονεκτήματα: "full aircraft"
Πλεονεκτήματα: "Arrived on time"
Μειονεκτήματα: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Μειονεκτήματα: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Πλεονεκτήματα: "Friendly staff On time"
Μειονεκτήματα: "Seats (legs)"
Πλεονεκτήματα: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."
Πλεονεκτήματα: "Not applicable."
Μειονεκτήματα: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."
Πλεονεκτήματα: "Good breakfast"
Μειονεκτήματα: "Bad seat, just an economy seat"
Μειονεκτήματα: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Πλεονεκτήματα: "The new plane with private screens"
Πλεονεκτήματα: "staff was very nice"
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Μειονεκτήματα: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"
Πλεονεκτήματα: "on time, good food, pleasant service"
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "Swift ride - no frills- the chocolate square was delicious."
Μειονεκτήματα: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Μειονεκτήματα: "I could not obtain a refund."
Πλεονεκτήματα: "Great Food and very pleasant personnel."
Μειονεκτήματα: "Choices of music and movies."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Thank you for the sandwich!"
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "It was quick and the crew was really nice!"
Μειονεκτήματα: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "The tram ride to the plane"
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Mobile app wasnt working for me"
Μειονεκτήματα: "No inflight entertainment."
Μειονεκτήματα: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Πλεονεκτήματα: "Flight attendants were sympathetic"
Μειονεκτήματα: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."
Πλεονεκτήματα: "Got upgraded to business class and had the best flight of my life!"
Πλεονεκτήματα: "Great food and drink options."
Μειονεκτήματα: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Πλεονεκτήματα: "Onboard crew was great and communication was excellent."
Μειονεκτήματα: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Πλεονεκτήματα: "Good staff, food, service"
Μειονεκτήματα: "No leg room for us tall people!"
Πλεονεκτήματα: "Service-first class! The hosts did their best to keep me comfortable after my operation. My TV system did not work at all and there was no sound. This was not addressed. The directions were not clear on the control machine. It did not say to keep pressing start after each activity The flight was ice cold during the entire journey. I was told that if the pilot put on a little heat the others would complain."
Μειονεκτήματα: "Food was the worst I've had on a European flight. I ordered special food that had n0 preservatives because of my stomach ailment. I got Molly's special pre packed horrible food all through the flight filled with preservatives and prepackaged. I therefore didn't eat anything. They kept giving me kosher food on top of it . That was worse. I did not order kosher food! So on my entire flight, I ate nothing. The hostess finally found a left over but it was horrible as well. A tiny salad with plain head lettuce, not like the Lufthasa food. This continued into breakfast. Molly food was unhealthy and inedible. I ate one piece of packaged cheese for the entire journey."
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Very light and friendly crew"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Πλεονεκτήματα: "Everyone was super nice, just a bad system."
Μειονεκτήματα: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Seats and the leg room"
Μειονεκτήματα: "Vegetarian food"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Πλεονεκτήματα: "The food and the crew"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Μειονεκτήματα: "Its the worst airline"
Μειονεκτήματα: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Πλεονεκτήματα: "Great crew, baggage arrived"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Πλεονεκτήματα: "Served Snack during Red eye without any drink"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Food, entertainment program, pillows and blankets would have been nice,"
Πλεονεκτήματα: "Wine. Good movies"
Μειονεκτήματα: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Πλεονεκτήματα: "Staff excellent"
Μειονεκτήματα: "Seats that go flat so u can sleep on long flight"
Πλεονεκτήματα: "Safety of aircraft"
Μειονεκτήματα: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Πλεονεκτήματα: "Excellent seats, excellent and friendly service:)"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Refused to change my flt date after I realized I made a one day mistake inadvertently. I called within 10 minutes afterwards. This was 6 months before the actual flt date. Customer service was snarky, unapologetic, and almost happy that I could not change the date or get any kind of refund."
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Free WiFi"
Πλεονεκτήματα: "Seat was OK"
Πλεονεκτήματα: "Good crew unlike previous experience few months ago."
Πλεονεκτήματα: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Staff were very friendly."
Πλεονεκτήματα: "The various entertainment choices, movies, tv and games to while away the time."
Μειονεκτήματα: "food was mediocre"
Πλεονεκτήματα: "Loved the snack choice"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "They didn’t let us in the flight because the first flight was missed! It was a terrible experience to wait at the airport calling Lufthansa Airlines over and over again with no result..."
Πλεονεκτήματα: "New aircraft, clean, comfortable"
Μειονεκτήματα: "On time"
Μειονεκτήματα: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Μειονεκτήματα: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Μειονεκτήματα: "Flight delayed because of a late/lost family, then made us late for connecting flight."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Nothing. Great flight great crew."
Μειονεκτήματα: "No difference between Business class and main cabin."
Πλεονεκτήματα: "entertainment organized boarding at O'Hare airport"
Μειονεκτήματα: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."
Πλεονεκτήματα: "Very nice flight, very little if no turbulence food was decent just luggage took forever"
Μειονεκτήματα: "Luggage wait was an hr other then that the A380 which is my favorite plane was amazing"
Πλεονεκτήματα: "The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful."
Πλεονεκτήματα: "Best trip and crew that i ever had"
Μειονεκτήματα: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Πλεονεκτήματα: "We landed safely and weren't too delayed."
Μειονεκτήματα: "Food has not been good."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The service was incredible! We had wonderful flight attendants. Also, the food was great."
Πλεονεκτήματα: "Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children."
Πλεονεκτήματα: "Very polite and helpful staff"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "space and the staff"
Πλεονεκτήματα: "Excellent service all around"
Μειονεκτήματα: "They don't board with any structure. It is a big free for all."
Πλεονεκτήματα: "in flight entertainment, bathrooms, and charging capability"
Μειονεκτήματα: "Not enough service/availability of water"
Μειονεκτήματα: "food, entertainment"
Πλεονεκτήματα: "Good cabin crew, good food Easy to use entertainment system"
Μειονεκτήματα: "Boarding was a bit chaotic"
Πλεονεκτήματα: "Takeoff was on time and efficient."
Πλεονεκτήματα: "Allowing people to cut in line No security No help Nothing dine"
Μειονεκτήματα: "No communication No concern Hot tired hungry"
Πλεονεκτήματα: "Comfortable, crew are very helpful and cheerful."
Μειονεκτήματα: "Food isn't that good"
Πλεονεκτήματα: "Premium economy seats, also premium economy is located very well in front of the plane."
Μειονεκτήματα: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible."
Μειονεκτήματα: "Everything should've been planned better."
Μειονεκτήματα: "Flight not being delayed as usual"
Μειονεκτήματα: "Flight was 2 hours late"
Πλεονεκτήματα: "4 hour delay."
Μειονεκτήματα: "On time. At least vouchers."
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Μειονεκτήματα: "Comfort of seats and entertainment"
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "Good enough for price. Quite long boarding process."
Πλεονεκτήματα: "Good price and fairly smooth process"
Μειονεκτήματα: "Carry-on luggage and a personal item should be allowed. Seats should recline. And at least 1 free non alcoholic beverage."
Μειονεκτήματα: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Μειονεκτήματα: "The landing was very bad"
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "Great price Arrived early Luggage arrive quickly Very Efficient"
Μειονεκτήματα: "Pay for all extras - including coffee"
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Μειονεκτήματα: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Πλεονεκτήματα: "Flight from US got delayed and easyJet charged us full fare for next day flight."
Μειονεκτήματα: "Flight from US got delayed and easyJet charged us full fare for next day flight. Really bad services and policies. Should have gone British Airways."
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Μειονεκτήματα: "It was cancelled !!"
Πλεονεκτήματα: "Level of service and staff's friendliness. Great value for money."
Μειονεκτήματα: "They could use a jetway instead of having passengers go up and down stairs."
Πλεονεκτήματα: "I have 1kg more on the suitcase and they didn´t charge more"
Πλεονεκτήματα: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Μειονεκτήματα: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Μειονεκτήματα: "The seats were small"
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Πλεονεκτήματα: "Getting off and not returning thru easy jet"
Μειονεκτήματα: "Getting off"
Μειονεκτήματα: "Basic low-fare, no frills flight."
Μειονεκτήματα: "They didn't confirm the delay - only said it was estimated meaning while we could have come to the airport at a later time given the delay they made us come at the time required for the original flight. For a three hour delay thy gave us a 3GBP voucher. I will be fighting for compensation but am appalled by their service"
Μειονεκτήματα: "Flight delayed over four hours. Didn't take it as I had already missed my meeting in Basel."
Μειονεκτήματα: "My rolling suitcase had a wheel and the lower plastic housing ripped off of the framework. I can't imagine how rough this was handled to arrive this damaged. Never flying easyJet again"
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Πλεονεκτήματα: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Μειονεκτήματα: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Μειονεκτήματα: "Checkin lines were horrible.."
Μειονεκτήματα: "The gate was changed and we didn't know it and had to go a long way from one gate to another."
Μειονεκτήματα: "They are so ridiculous with the carry on and charge me 60 euro for my carry on because they only allow you one bag per person, not even a plastic back , they are so ridiculous!!!"
Μειονεκτήματα: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."
Μειονεκτήματα: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"
Πλεονεκτήματα: "Excellent value, friendly staff! Great bargain!!!"
Πλεονεκτήματα: "The price. The flight attendants were nice."
Μειονεκτήματα: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."
Πλεονεκτήματα: "Plane was clean, flight crew was professional! Gate agent needs more training."
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."