Πλεονεκτήματα: "Everything was comfortable."
Μειονεκτήματα: "I can't think of anything."
Πλεονεκτήματα: "Nice crew and prompt service"
Μειονεκτήματα: "Crammed, narrow seats"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Πλεονεκτήματα: "Crew was great. Very friendly and accommodating"
Μειονεκτήματα: "Regional jet had hard seats but adequate for 1 he flight"
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "On time. Check in was very easy."
Μειονεκτήματα: "They asked me to pay for my luggages. It is strange"
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Πλεονεκτήματα: "Seats were very comfortable"
Μειονεκτήματα: "The boarding was a bit unorganized"
Πλεονεκτήματα: "Crew was kind and gracious."
Μειονεκτήματα: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Πλεονεκτήματα: "Food was good. Crew was kind and gracious."
Μειονεκτήματα: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Πλεονεκτήματα: "The crew were very friendly."
Πλεονεκτήματα: "The food and service."
Πλεονεκτήματα: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."
Πλεονεκτήματα: "Service was great and the flight very smooth. Great flight!"
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "Flight was exactly on time as described. Crew was friendly"
Πλεονεκτήματα: "The hospitality & staff were impeccable."
Πλεονεκτήματα: "Excellent food. Lovely service. Departure and boarding on time."
Μειονεκτήματα: "No entertainment at all. Very limited leg room"
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Μειονεκτήματα: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Πλεονεκτήματα: "Very little legroom, food was excellent"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The food provided and the service was excellent."
Μειονεκτήματα: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "good food, excellent entertainment selection"
Μειονεκτήματα: "late boarding, late take off, missed my connection"
Πλεονεκτήματα: "The crew was very attentive and friendly"
Μειονεκτήματα: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Μειονεκτήματα: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."
Πλεονεκτήματα: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."
Πλεονεκτήματα: "Boarding was on time. Staff very courteous. No complaints at all"
Πλεονεκτήματα: "Courteous staff,"
Μειονεκτήματα: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Πλεονεκτήματα: "The attendants were cordial"
Πλεονεκτήματα: "Swiss Air was the best airline ever!"
Πλεονεκτήματα: "The food, the crew, and the smooth landing"
Μειονεκτήματα: "The seats. Kind of uncomfortable"
Πλεονεκτήματα: "Boarding and staff okay"
Μειονεκτήματα: "Terrible plane ; no room , the most miserable flight we have ever been on"
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Πλεονεκτήματα: "So far so good."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Crew was amazing—efficient and kind. Loved the seat space"
Μειονεκτήματα: "Nothing. All good"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Μειονεκτήματα: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Μειονεκτήματα: "The plane was delayed but having a hot meal was A nice surprise."
Πλεονεκτήματα: "Staff recognized that there were too many people in the bag drop line and added more agents."
Μειονεκτήματα: "We didn't get the drinks we asked for, but we didn't complain. We could probably have sorted it out."
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Μειονεκτήματα: "Waiting area was very crowded. The flight was delayed."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Πλεονεκτήματα: "Excellent service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "I liked the service and the food"
Μειονεκτήματα: "The lack of movie choices"
Μειονεκτήματα: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Πλεονεκτήματα: "Crew very friendly and helpful."
Μειονεκτήματα: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."
Πλεονεκτήματα: "Good selection of movies and music. Food was mediocre."
Μειονεκτήματα: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."
Μειονεκτήματα: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"
Μειονεκτήματα: "Not a thing"
Πλεονεκτήματα: "Guess what, we took off and arrived on time!"
Μειονεκτήματα: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"
Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Πλεονεκτήματα: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Μειονεκτήματα: "Having to pay extra for normal legroom"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "The cabin crew was detached, and curt."
Μειονεκτήματα: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."
Μειονεκτήματα: "No food or even water"
Πλεονεκτήματα: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Μειονεκτήματα: "Only one free drink per meal, otherwise only tea or coffee."
Μειονεκτήματα: "Old screens and poor movies selection, tight leg space, not really offered much to drink."
Πλεονεκτήματα: "I slept the whole way through"
Πλεονεκτήματα: "Great flight, friendly crew, good food, entertainment was ok"
Μειονεκτήματα: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Πλεονεκτήματα: "Smooth flight, boarding was seamless."
Πλεονεκτήματα: "Good service, pleasant staff."
Πλεονεκτήματα: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Μειονεκτήματα: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Πλεονεκτήματα: "On time, clean aircraft not too full!"
Μειονεκτήματα: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"
Μειονεκτήματα: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"
Πλεονεκτήματα: "On schedule, great crew"
Πλεονεκτήματα: "Comfortable flight."
Μειονεκτήματα: "Only one meal option ( with meat). Alcoholic beverage not included."
Μειονεκτήματα: "Check in was unorganized--many of us had tickets with unassigned seats that weren't taken care of till right before the flight. A situation which every system listed us as on standby--even if that wasn't true."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "Waited for us when flight showed up late"
Μειονεκτήματα: "Cramped cabin"
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Μειονεκτήματα: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Πλεονεκτήματα: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Μειονεκτήματα: "Smaller than average seat size."
Πλεονεκτήματα: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."
Πλεονεκτήματα: "Up and down. Crew was great!"
Μειονεκτήματα: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."
Πλεονεκτήματα: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Πλεονεκτήματα: "Good entertainment, well organized, reasonably comfortable seats"
Μειονεκτήματα: "Food wasn't very good, especially the snack"
Πλεονεκτήματα: "Crew was efficient; cabin was clean."
Μειονεκτήματα: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."
Μειονεκτήματα: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."
Πλεονεκτήματα: "On time and smooth travel."
Μειονεκτήματα: "No choice in dinner items."
Πλεονεκτήματα: "connection was easy and quick"
Πλεονεκτήματα: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."
Μειονεκτήματα: "We were delayed and not updated for an hour and a half with no water or refreshments on the aircraft, which is crazy!"
Πλεονεκτήματα: "The food was good, movie choices"
Μειονεκτήματα: "Little room to move"
Πλεονεκτήματα: "Too upset to continue senseless survey"
Μειονεκτήματα: "Vacation ruined"
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Πλεονεκτήματα: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Μειονεκτήματα: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."
Μειονεκτήματα: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"
Πλεονεκτήματα: "Much roomier than united"
Μειονεκτήματα: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Πλεονεκτήματα: "Easy embarkation, helpful staff."
Μειονεκτήματα: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."
Μειονεκτήματα: "Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed"
Πλεονεκτήματα: "Plenty of legroom, friendly crew"
Μειονεκτήματα: "Delays were not communicated at all. Plane was very old with no seat back entertainment or in flight magazine. A large piece of the plane fell off on takeoff and hit a passenger in the head. The crew tried to jam it back in place but it was obvious it would not stay put. It fell off two more times."
Μειονεκτήματα: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Πλεονεκτήματα: "Everything turned out well but..."
Μειονεκτήματα: "Neither the website nor subsequent communication let me know I could buy dinner or snacks. Nor did I know that blankets and headsets were not provided. It was actually better than having carts blocking the aisles for so long. There was just insufficient information ahead of time"
Πλεονεκτήματα: "Luggage never arrived at destination!"
Μειονεκτήματα: "Flight delays, luggage delays, worst flying experience ever."
Πλεονεκτήματα: "Amazing crew and super comfortable seat."
Μειονεκτήματα: "The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain."
Πλεονεκτήματα: "Comfortable leg room"
Μειονεκτήματα: "Wheelchair assistance was not available. Waited over an hour to have someone assist us, but no one came. Once getting to security, assistance was still nowhere to be found."
Πλεονεκτήματα: "Reasonable price for premium class seats."
Μειονεκτήματα: "Boarding was super slow"
Πλεονεκτήματα: "everything but the meals not so good"
Μειονεκτήματα: "the meals not so good"
Πλεονεκτήματα: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Μειονεκτήματα: "Complementary water, coffee or tea"
Μειονεκτήματα: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Μειονεκτήματα: "Didn’t take the flight. Tried to cancel with justfly.com but they refused though charges me a $$200 cancellation fee anyway. Will never use them again. Scum."
Πλεονεκτήματα: "Seat 6D has lots of leg room"
Πλεονεκτήματα: "Flight attendants were friendly and had good appearance."
Μειονεκτήματα: "Food was terrible. Seats were uncomfortable"
Μειονεκτήματα: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Μειονεκτήματα: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Πλεονεκτήματα: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Πλεονεκτήματα: "Crew were very friendly and the plane was clean and modern"
Μειονεκτήματα: "Boarding process was a little convoluted and we were delayed by an hour"
Μειονεκτήματα: "The flight was very late, the crew was nonexistent. I only got 1 cup of water during a 7 Hour flight. No snacks were offered and the lateness from this flight made me miss my connecting flight."
Πλεονεκτήματα: "The flight was on time"
Πλεονεκτήματα: "Flight and accommodations in premium."
Μειονεκτήματα: "This particular boarding was a fiasco. Since it was my first flight with them, I don’t know if this is the norm or an exception. However, the lack of explanation for the delay in the boarding line into the aircraft was inexcusable."
Μειονεκτήματα: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."
Πλεονεκτήματα: "Lighting, fresh air"
Πλεονεκτήματα: "Ordering menu was fun and convenient."
Μειονεκτήματα: "Hot sandwhich, cold sandwhich... didn't matter what we tried to order. It all was horrid. And I like bad food. I like bad airplane food. But the hot sandwhich the first time was still frozen in the middle. The second time it was all warm but still taste was awful. The cold sandwhich... also gross. And I don't mind bad samdwhiches from a 711 or a gas station at a rest stop. But I could hardly touch either of these."
Πλεονεκτήματα: "Boarding was fast and easy"
Μειονεκτήματα: "For a premium business ticket, the service, comfort, and food is extremely poor."
Πλεονεκτήματα: "Good plane, nice crew"
Πλεονεκτήματα: "Norwegian is an awesome airline."
Πλεονεκτήματα: "The movie selection on board was great."
Μειονεκτήματα: "There was no milk available."
Πλεονεκτήματα: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Μειονεκτήματα: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Πλεονεκτήματα: "Plane was okay and the food was pretty good."
Μειονεκτήματα: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Πλεονεκτήματα: "We were in premium economy with its 45-degree-recline seats, and thus got a little shut-eye. Staff were excellent."
Πλεονεκτήματα: "The plane was clean and there was a lot of space for luggage."
Μειονεκτήματα: "The seats seemed smaller than on other planes."
Πλεονεκτήματα: "Food, service, movies"
Μειονεκτήματα: "Being over an hour late. Not enough leg room in economy."
Μειονεκτήματα: "See aforementioned notes on luggage troubles."
Μειονεκτήματα: "Seat space"
Πλεονεκτήματα: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Μειονεκτήματα: "There was nothing that I didn't like."
Πλεονεκτήματα: "Easy boarding process , nice airplanes"
Πλεονεκτήματα: "In flight entertainment and ease of everything, check in, boarding was great!"
Μειονεκτήματα: "Food was inedible."
Μειονεκτήματα: "My flight was delayed the same day which would make me late to my connecting flight, so i had to cancel it and book another one with a different airline. No i need to wait a few days for a full refund"
Πλεονεκτήματα: "The plane was modern and spacious. A 787 Dreamliner."
Μειονεκτήματα: "The flight attendant acted like I was imposing to ask for a cup of water."
Μειονεκτήματα: "This airliner ruined the last few days of my vacation, including my nye celebration. My flight was delayed for 5hrs on both of my connecting flights!! POS airliner"
Πλεονεκτήματα: "Best value in business class. Go for it."
Πλεονεκτήματα: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Μειονεκτήματα: "Boarding took way too long causing our flight to be delayed for an hour"
Πλεονεκτήματα: "clean, spacious, friendly staff."
Μειονεκτήματα: "chaotic boarding process and was not clear on how food was going to be served or made available."
Πλεονεκτήματα: "Not alot to like."
Μειονεκτήματα: "There was chaos getting on to the 737, the boarding process was not organized by zones. So boarding took a very long time. There was little room between the seats. There was no entertainment, and the TVs were shared."
Πλεονεκτήματα: "It was quick"
Μειονεκτήματα: "Airline randomly decided what bags needed to be check. Similar luggage like mine where allowed in. That attitude of attendance was also rude when asked about luggage guidelines. I rather fly another airline and pay a bit more rather than an airline that overbooks and make up rules as they see fit."
Πλεονεκτήματα: "Crew were very nice."
Μειονεκτήματα: "When I saw how close the seats were I almost didn't believe it. This was the least comfortable flight I think I've ever been on. Media selection was decent at best."
Πλεονεκτήματα: "Price was competitive."
Μειονεκτήματα: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."
Πλεονεκτήματα: "Friendly staff, comfortable seats, lots of space for bags, temperature and air pressure was great."
Μειονεκτήματα: "Boarding process took a long time, not enough seats in boarding area. No wifi on a 10 hour flight."
Πλεονεκτήματα: "Seats are ok but unable to recline"
Μειονεκτήματα: "Keep up the good work"
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lower the aircondition temp, it was hot in the plane during flight"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Gate announcement was only a few minutes before cut off!!"
Μειονεκτήματα: "Larger leg room"
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Μειονεκτήματα: "Not having a 3+ hours take off delay"
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "Budget friendliness"
Πλεονεκτήματα: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Μειονεκτήματα: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "The seat not so comfortable but good"
Μειονεκτήματα: "Delay on departure and no bus at arrival"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Πλεονεκτήματα: "Price of ticket"
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "Changing in luggage information was annoying"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Πλεονεκτήματα: "So many crying children"
Μειονεκτήματα: "Very long queues at boating in Charleroi airport"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "No free drinking water"
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Μειονεκτήματα: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Πλεονεκτήματα: "Staff aboard the aircraft were very nice and so was the passengers."
Μειονεκτήματα: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Μειονεκτήματα: "Lots of hidden charges."
Μειονεκτήματα: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Πλεονεκτήματα: "Flight attendance service was great and smiley"
Μειονεκτήματα: "Nothing much"
Μειονεκτήματα: "Basic flight. Rude crew and late flight"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Μειονεκτήματα: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Μειονεκτήματα: "Boarding and getting off the plane via bus"