Πλεονεκτήματα: "Good seats, comfortable w headrest adjustable"
Πλεονεκτήματα: "The crew was great!"
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Provide coffee at least"
Πλεονεκτήματα: "My first time flying Alaska Airlines. Absolutely will be back. Comfortable, spacious seating. Staff was professional and friendly. Flight was seamless from beginning to end!"
Μειονεκτήματα: "Excellent flight, no issues"
Μειονεκτήματα: "4 hour delay for no reason! I’m never flying with American Airlines again!"
Μειονεκτήματα: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."
Πλεονεκτήματα: "Very competent flight attendant."
Μειονεκτήματα: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
Μειονεκτήματα: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."
Πλεονεκτήματα: "Nice crew. Newer comfy seats"
Πλεονεκτήματα: "Kind crew"
Μειονεκτήματα: "The plane felt like it was going to fall apart."
Μειονεκτήματα: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "American has had maintenance delay nightmares all week. Including this flight, where we switched gates and still was delayed significantly."
Μειονεκτήματα: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."
Μειονεκτήματα: "WiFi did not work. One seat had broken infotainment and one seat did not recline."
Πλεονεκτήματα: "Great food"
Μειονεκτήματα: "Need a polite crew"
Πλεονεκτήματα: "Really good crew."
Μειονεκτήματα: "Not much. Great flight all around."
Πλεονεκτήματα: "The flight crew was pleasant!!"
Μειονεκτήματα: "The seats in that plane felt cramped and had less space."
Πλεονεκτήματα: "Seat seemed smaller than previous flight BDL to MIA"
Μειονεκτήματα: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Μειονεκτήματα: "Better food"
Πλεονεκτήματα: "The TVs and free movies!"
Πλεονεκτήματα: "On time, and frequency of water service"
Μειονεκτήματα: "That bathroom smell was frequent in the cabin."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Great service in first class"
Πλεονεκτήματα: "When we left the gate"
Πλεονεκτήματα: "It works if you follow the rules."
Μειονεκτήματα: "On the first flight my husband and I each had a personal item and carry on that we carried on fine! We stopped in Charlotte for a lay over and we went to board the plane they told us our carry on was to big and had to be checked. This was very frustrating because we were just able to carry on this bag. We feel the planes are the same it shouldn't change from plane to plane."
Πλεονεκτήματα: "The crew was very kind."
Μειονεκτήματα: "There was an issue where someone had boarded and somehow taken my seat. I was asked to wait until the very end and then allowed in my seat once the passenger in my designated seat was asked to deboard the plane. I don't know how that could have happened."
Πλεονεκτήματα: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Μειονεκτήματα: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"
Πλεονεκτήματα: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Not enough snow in salt lake"
Μειονεκτήματα: "When I checked in my luggage, the price did not include local taxes."
Μειονεκτήματα: "Flight had a 4 hour delay - and an additional 2 hours on the landed plane before we were able to get off = massive 6 hour delay. Not cool!"
Πλεονεκτήματα: "Same as above"
Μειονεκτήματα: "Same as above"
Πλεονεκτήματα: "courteous helpful & friendly crew and really great ground crew too"
Μειονεκτήματα: "American Airlines has to be the worst airline I’ve ever traveled with. They canceled both of my flights and scheduled me for flights the next day each time. Customer service pretty poor. I opted to take a train instead. They didn’t reimburse me either. Awful"
Πλεονεκτήματα: "They were able to reschedule to another airline"
Μειονεκτήματα: "Flight was cancelled"
Πλεονεκτήματα: "Great! The flight wasn't full, so the attendants went out of there way to move people around so we all had more space. Flight left on time, was smooth, everything was wonderful."
Πλεονεκτήματα: "Roomie seat"
Μειονεκτήματα: "Made me Put my purse in back of plane"
Πλεονεκτήματα: "On time, smooth flight, no hassles"
Μειονεκτήματα: "Tight space but overall not unexpected"
Πλεονεκτήματα: "On time Attendants friendly Great service"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "I did have to speak with an attendant at the customer service area of checkin and she was great. Very helpful."
Πλεονεκτήματα: "Everyone was so helpful. The flight was very quiet and peaceful."
Μειονεκτήματα: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"
Πλεονεκτήματα: "again, nice and easy and well done."
Πλεονεκτήματα: "Flight crew"
Μειονεκτήματα: "Delay due to maintenance"
Μειονεκτήματα: "We haven't left yet"
Μειονεκτήματα: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Πλεονεκτήματα: "The seats were comfortable and big enough for large people. That crew and flight were on time and pleasant."
Μειονεκτήματα: "I called to change my flight and the charge was outrageous. I fly often and other airlines have made changes with low fees. The the man on the phone with me was hard to understand because of his accent and was rude."
Μειονεκτήματα: "Only pretzels were served. Crew was very nice. Friendly too!"