Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Μειονεκτήματα: "Had flight delay affecting my connecting flight."
Μειονεκτήματα: "We were delayed because we were waiting on a crew member. It was kind of ridiculous"
Μειονεκτήματα: "Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages"
Πλεονεκτήματα: "Crew was nice. Had no problems with my carry on."
Μειονεκτήματα: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Μειονεκτήματα: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Πλεονεκτήματα: "Clean airplane. Friendly crew."
Μειονεκτήματα: "Leg room is too small"
Μειονεκτήματα: "Our already delayed 1 am flight was cancelled a little before midnight. It was rescheduled to 8am. It was a big headache trying to get a hotel, meal vouchers. Then, there were no shuttles to the hotel available so has to wait in line again for taxi vouchers."
Πλεονεκτήματα: "The space between the seats"
Μειονεκτήματα: "Seats space"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "I’m never ever in my life flying with American Airlines Again. I want my money back honestly. I’ve had 4 flights with AA. 2 to get to Columbia and 2 to get back to Washington. 3-4 HAD ISSUES OR WAS WAY LATE. Unexceptional"
Πλεονεκτήματα: "Smallest seats of any airline I've recently traveled on"
Πλεονεκτήματα: "Non-stop flight and arrived ahead of schedule"
Μειονεκτήματα: "No individual entertainment in seat backs and the common system wasn’t working. But, since it was an overnight flight it wasn’t that disappointing"
Πλεονεκτήματα: "Flights were on time, professional crew"
Μειονεκτήματα: "Seat back screen kept freezing, headphone jack was broken"
Μειονεκτήματα: "Fight was delayed 50 min departure because flight crew wasnt there. Also, plane was very old and outdated."
Πλεονεκτήματα: "No issues - which is what I expect"
Μειονεκτήματα: "USB chargers on seats"
Πλεονεκτήματα: "Easy access and commute"
Πλεονεκτήματα: "Amazing Crew"
Πλεονεκτήματα: "Early arrival!"
Πλεονεκτήματα: "Everything that happened before the FIRST time we boarded the flight and when we finally landed in LA. The movie selection was pretty good since I couldn’t sleep on the flight and it calmed me down. The flight that was originally 7 hours turned into 5"
Μειονεκτήματα: "What Irritated me the most about this whole experience was that they waited until everyone had boarded and seated to find a maintenance problem. Credit to them for finding it before takeoff but it should’ve been caught before the plane even left the hangar or when the plane last landed. They said this would be a 15-20 min fix. This was an 8pm flight. 800 became 830, then 9. By 9:00, same problem and I start to wonder if we should switch planes. By 10, they finally tell us that we have to deplane and go to Gate 37 which is on the other side of the terminal. On the way out the flight attendant tells us that we have to hurry up to the other gate because we have to be there by 10:25 to board. I almost wanted to punch him. So we’re there. 10:25 comes and I see the screen turn to 10:40. Around 11, the announcement comes that they’re transferring the food from the other plane to our new plane which further delayed everything. As some kind of compensation, theyleft buckets of snacks and drinks for us prior to boarding as we finally boarded. Finally took off at 12:30. I was so irritated I couldn’t rest on the flight."
Πλεονεκτήματα: "New 737 max was comfortable"
Μειονεκτήματα: "They still allow folks with way too many luggage on board"
Μειονεκτήματα: "It’s an absurd to pay so dearly on airline tickets is not to have a booster snack, and no blanket, that’s very cold!"
Μειονεκτήματα: "I ended up renting a car at my expense to drive the last 6 hours. AA didn't care, actually I think they were happy."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "We left on time and the crew was very polite and helpful."
Μειονεκτήματα: "Seats very uncomfortable. They would not recline at all. I was not looking to lay down but sitting straight up for 2 hours made it very uncomfortable. But, I guess since you added the extra seats, there is not enough room for anything. I am only 5'7" and feel sorry for those people who are much taller."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Kelly, our flight attendant was excellent"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Seats were narrow"
Πλεονεκτήματα: "Nice new 737 with power plugs at the seats Great efficient crew -- one of them really egged passengers to get out of the aisles -- this should happen more often"
Μειονεκτήματα: "All was good Packed flight"
Πλεονεκτήματα: "The cabin crew bent over backwards to help."
Μειονεκτήματα: "The food was horrendous. I am pretty sure the folks at AA responsible for selecting, preparing, and delivering to the passengers do not eat this food. I am a million mile flyer with AA, I had the same status on NW, and high mileage on Lufthansa, and other international carriers. At the height of my career I was a 100% road warrior flying internationally weekly The food on this flight was the worst I have ever been presented with."
Πλεονεκτήματα: "We boarded quickly, the crew were friendly, the movies were great, we were on time leaving and arriving."
Μειονεκτήματα: "The only complaint, it was hot on the aircraft when boarding."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "while our flight was delayed, they kept us well-informed about what was happening and didn't leave us in the dark. We were delayed because an fight attendant failed to show up, and there happened to be another off-duty flight attendant passenger on board who volunteered to work the flight so that we could still depart on time. Real thoughtful dedication!"
Πλεονεκτήματα: "Flight departed and arrived on time. Good, friendly, efficient service on flight. Cabin crew took special care to arrange for those with on-going flights and tight connections to be accommodated to make these tight connections."
Μειονεκτήματα: "Tight seating and aisles."
Πλεονεκτήματα: "Staff was friendly, helpful, flight was on time, seats were comfortable, worked with me to sit next to my wife. The meal and one of the snacks was really good."
Μειονεκτήματα: "Bag drop process at CDG was long and confusing, but the staff were doing all they could to help us get through it. Bravo to them. The food could have been a little healthier (a little too much of it was high in sugar)."
Πλεονεκτήματα: "The flight attendants were incredibly attentive"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "The only reason I was able to make this flight was that it, too, was delayed. We received ZERO notification - as we were running from one plane to another from Concourse A to B - that the Phoenix-LA flight was delayed. I mean how difficult is that to do?"
Μειονεκτήματα: "We took off. We landed. We didn't crash. We sat on the runway for nearly an hour. So much fun!"
Μειονεκτήματα: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"
Πλεονεκτήματα: "Staff was kind."
Πλεονεκτήματα: "Crews are very friendly, thank you"
Πλεονεκτήματα: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."
Πλεονεκτήματα: "On time performance; friendly, competent staff."
Μειονεκτήματα: "When they finally found the crew they had been working so long, they weren't allowed to fly for another hour because of regulations. For overpriced flights, youd think they would be able to hire some more crew"
Μειονεκτήματα: "After we got to the airport we found out our flight would be delayed three hours. Couldn't change us to an earlier flight. Changed gates four times but they did provide a sandwich and drink."
Πλεονεκτήματα: "The flight was cancelled on the runway on October 30, 2016. At times, someone within the ranks of this company needs to understand the experience and financial position of the average passenger. $12.00 voucher for dinner and breakfast in Panama city Panama is an example of being disconnected from the reality of that experience."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"
Μειονεκτήματα: "Nothing, really"
Πλεονεκτήματα: "The crew was excellent, timing was superb,"
Μειονεκτήματα: "Flight was delayed 1 hour on the tarmac"
Πλεονεκτήματα: "Great customer service. Gate agent was able to swap my flight for an earlier one."
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "WiFi could have worked."
Μειονεκτήματα: "Plane had no entertainment"
Μειονεκτήματα: "Flight departed late"
Πλεονεκτήματα: "united is united"
Πλεονεκτήματα: "Just a normal flight."
Μειονεκτήματα: "Coach seating is always a bit "compact.""
Πλεονεκτήματα: "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "Can’t charge devices. Have to pay for watching movies. Pay for suitcase!"
Πλεονεκτήματα: "Comfy seats. Flights on time. Free pretzels."
Πλεονεκτήματα: "Crew worked very well with us."
Μειονεκτήματα: "Hard seat cushions and narrow seats."
Μειονεκτήματα: "Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot."
Πλεονεκτήματα: "We had issues in that there was no crew! But the United people were great and got us on another flight going to Newark and we were still able to make our connection to Aruba!"
Πλεονεκτήματα: "Nothing, The flight didn't happen"
Μειονεκτήματα: "Waited for 6.5 hours for the flight to get cancelled and rescheduled for a week later."
Πλεονεκτήματα: "Great boarding and friendly service"
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "Convenient and on time. Comfortable"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "On time. Friendly crew"
Μειονεκτήματα: "Very tight. Not food except snack."
Πλεονεκτήματα: "Multiple passengers were assigned the same seats so we had to do some shuffling once everyone had boarded. There were however enough seats for everyone."
Μειονεκτήματα: "The staff was very pleasant and professional."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Wireless didn't work either way. Uncomfortable seats"
Πλεονεκτήματα: "In seat entertainment."
Μειονεκτήματα: "Tight seating with little comfort."
Πλεονεκτήματα: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Πλεονεκτήματα: "Everything went well from check in, to boarding, to the flight. Flight attendants were all great and attentive. Flight left a few mins early and arrived 20 mins ahead of schedule. Coffee was FANTASTIC."
Μειονεκτήματα: "In flight wifi was inoperative. I could not access any in flight entertainment throughout the flight."
Μειονεκτήματα: "Seats and food were disappointing ."
Πλεονεκτήματα: "the United app"
Μειονεκτήματα: "the bag of mix"
Πλεονεκτήματα: "I liked three of the stewardessence very nice. the old tall stewardess with the short dyed hair was rude to me. she needs to retired"
Μειονεκτήματα: "no food was provided for free. I will fly a foreign airlines next time apart I don't pay for my baggage and free meal."
Πλεονεκτήματα: "Paid to have more room to be comfortable but the service Wa not overly special. Flight attendant got us a drink after takeoff; then promptly turned off the lights & sat & read her book. I would have had to ring the buzzer to get anything. She didn't even collect the glasses. I know it was a red-eye but she could have paid a little more attention."
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Crew were friendly and helpful"
Μειονεκτήματα: "Seats are tight, food is a few pretzels."
Πλεονεκτήματα: "The staff was very nice."
Μειονεκτήματα: "I purchased two tickets and we weren't given seats next to each other."
Μειονεκτήματα: "Bad service,the plane no tv"
Πλεονεκτήματα: "United Provide good service"
Μειονεκτήματα: "The flight delayed"
Πλεονεκτήματα: "The crew and overall experience was very good. Things were on time and communication between crew and passengers was very good"
Μειονεκτήματα: "It would be nice if United staffed their check in counter more than three hours prior to the flight or at least told their customers not to arrive more than three hours prior to the flight. We arrived early to avoid lines and congestion due to spring break, TSA, and customs only to find the counter closed."
Πλεονεκτήματα: "First time but I like it"
Μειονεκτήματα: "Good experience"
Πλεονεκτήματα: "Nice comfortable seating."
Μειονεκτήματα: "Liked everything"
Πλεονεκτήματα: "Rebooking me on another flight was uncomplicated."
Μειονεκτήματα: "We had a long delay in Boston that resulted in missing my connection. I only had 10 minutes from gate to gate to make my connection. I understand that the FAA levies heavy fines on planes every minute that they are late. If so, how does it explain the delay in Boston of almost an hour? Needless to say, I was NOT happy."
Πλεονεκτήματα: "The professionalism of the airline stewardess says that's what I like the most"
Μειονεκτήματα: "I really can't say that I truly would call something I didn't like"
Πλεονεκτήματα: "It was quicker than expected."
Μειονεκτήματα: "The staff was somewhat rude to other passengers when boarding."
Μειονεκτήματα: "Seating is just cramped!"
Πλεονεκτήματα: "Staff was professional. Flight was on time"
Πλεονεκτήματα: "Everything except food"
Μειονεκτήματα: "Food in seating"
Μειονεκτήματα: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."
Πλεονεκτήματα: "Everything except the delay"
Μειονεκτήματα: "Flight was delayed with little communication or reassurance. When I had to rebook my connection, the counter was woefully understaffed and they were not equipped with new enough computers to quickly address my problem."
Πλεονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Arrived a bit early to the destination."
Μειονεκτήματα: "Every time the crew came by with something (more food, duty free, custom forms) (which seemed very regularly) it was announced over the intercom so it made sleeping very difficult on the 11 hour red eye flight. Other airlines will just walk by and catch your eye if you are awake. Seats were quite small as well."
Μειονεκτήματα: "Last take off caused me to to miss my connection and they had to reroute me through an additional airport."
Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "The service was horrible, the flight attendant was so rude. The plane also sounded like it was going to break and made everyone nervous"