Πλεονεκτήματα: "The entertainment was nice!"
Μειονεκτήματα: "The seats were not comfortable"
Μειονεκτήματα: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"
Μειονεκτήματα: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "The space in the seats are very small for such a long trip"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Πλεονεκτήματα: "Everything was fine and smooth"
Μειονεκτήματα: "USB outlet not working seat 21D"
Πλεονεκτήματα: "It was cheap"
Μειονεκτήματα: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Μειονεκτήματα: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Μειονεκτήματα: "The crew"
Μειονεκτήματα: "More space and reclining seats please!"
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Πλεονεκτήματα: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Μειονεκτήματα: "Travel notifications should mention documentation requirements."
Μειονεκτήματα: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"
Πλεονεκτήματα: "overall good flight"
Μειονεκτήματα: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"
Μειονεκτήματα: "All processed food. GMO’s. No organic options."
Μειονεκτήματα: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No seat choice."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "Same as the first flight. Great luggage transfer."
Μειονεκτήματα: "Middle seat"
Μειονεκτήματα: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Μειονεκτήματα: "Sits are too tight. Honestly impossible to be comfortable"
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Πλεονεκτήματα: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."
Μειονεκτήματα: "Bumpy ride in parts."
Μειονεκτήματα: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Πλεονεκτήματα: "Seats were too crowded. No leg room."
Πλεονεκτήματα: "The flight was comfortable and crew was good."
Μειονεκτήματα: "Boarding was a nightmare. They need to load back to front."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No service on board. Not even water was offered."
Πλεονεκτήματα: "Small, easy airport. Less picky security than some."
Μειονεκτήματα: "Older, more worn-out plane."
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Salad and dressing was frozen"
Μειονεκτήματα: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"
Πλεονεκτήματα: "It was on time. It was efficient."
Μειονεκτήματα: "Should offer at least water."
Μειονεκτήματα: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Πλεονεκτήματα: "Didn't happen!"
Μειονεκτήματα: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Check in was easy. I received an email form the airline tell me where to go for my connection."
Μειονεκτήματα: "Very impatient flight attendant. She was really rude to me. Seats were very uncomfortable. The flight was held on the tarmac both departing and arriving to JFK. Botj creating a delay."
Μειονεκτήματα: "No food and no water"
Πλεονεκτήματα: "Plane and crew"
Μειονεκτήματα: "Good flight"
Πλεονεκτήματα: "Alcohol allowed for free. Friendly people"
Πλεονεκτήματα: "We did not get Kosher meals even so we order it while buying the tickets. The crew was very nice and help us with the kids meal"