Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Nothing really. LH first class cabin is one of the best!"
Πλεονεκτήματα: "The crew and snacks"
Μειονεκτήματα: "They take the headphones about an hour before landing which isn’t ideal."
Μειονεκτήματα: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"
Μειονεκτήματα: "Security in Frankfurt - long lines"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Μειονεκτήματα: "Canceled flight"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was really wonderful"
Μειονεκτήματα: "Seats were not comfortable and the food was terrible"
Μειονεκτήματα: "Fight could have been on time! It was over 45 minutes late, because of the crew"
Μειονεκτήματα: "Late, missed connection"
Πλεονεκτήματα: "Flight attendants were excellent and very accommodating."
Πλεονεκτήματα: "Airbus seats, n/a considering short flight"
Μειονεκτήματα: "Some staff ignored us in our isle"
Μειονεκτήματα: "I never fly United because the spirits aren’t free so I chose Lufthansa. You can imagine my disappointment when it became a United flight and had to pay. Lufthansa you’ve lost a customer here."
Μειονεκτήματα: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Baggage delivery was terrible given airplane so close. It took way too long to begin. Mechanism kept stopping. Frankfurt Airport needs serious upgrade. People movers need to be installed to get passengers through that huge terminal. Signs are also confusing. I’m glad I will be routed through a different airport on the way home."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Μειονεκτήματα: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."
Πλεονεκτήματα: "Everything in order and on time."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was nice and polite."
Μειονεκτήματα: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."
Πλεονεκτήματα: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Πλεονεκτήματα: "On time good entertainment"
Μειονεκτήματα: "The seats were horrible"
Πλεονεκτήματα: "The crew were friendly"
Μειονεκτήματα: "Nothing I didn't like"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Μειονεκτήματα: "Ran out oof meal choices twice"
Μειονεκτήματα: "Walk from gate extreme"
Πλεονεκτήματα: "Service was very good, flight was very smooth"
Πλεονεκτήματα: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Μειονεκτήματα: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."
Πλεονεκτήματα: "Timing"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Not well organized and food is unhealthy"
Πλεονεκτήματα: "crew, food, seat location, service."
Μειονεκτήματα: "Entertainment selections were limited."
Πλεονεκτήματα: "Crew, food, service location of my seat."
Μειονεκτήματα: "The entertainment was lacking. I fly a lot so more variety would have been nice in the movie selections."
Πλεονεκτήματα: "I loved that there were bathrooms downstairs so we didn't have to wait in the aisle. And there were enough bathrooms that the line moved quickly! They boarded families with young children first!"
Μειονεκτήματα: "Could use better entertainment options. When the person in front of me reclined, there was very little room!"
Πλεονεκτήματα: "Movie selection, wine and food"
Μειονεκτήματα: "Crying babies - outside of the crew control"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "Entertainment system was very slow."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Was not poker game :("
Πλεονεκτήματα: "Extra luggage at not extra charge. Good food... Love the crew"
Μειονεκτήματα: "Messy boarding"
Πλεονεκτήματα: "The in flight entertainment was excellent."
Μειονεκτήματα: "I am disabled and we called the 24 hours in advance as requested to book seats with more leg room, accommodation for my autistic son's service dog, and special meals for my two children. None of these things were done as were booked even when presented with confirmation number provided by the central booking office. To top it off my daughter is allergic to peppers and her allergen free meal contained peppers."
Πλεονεκτήματα: "It was all together a pleasant trip."
Μειονεκτήματα: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
Πλεονεκτήματα: "The crew was amazing!"
Μειονεκτήματα: "I can't think of a thing"
Πλεονεκτήματα: "Seating and leg room much better than Ryan Air!"
Μειονεκτήματα: "Seat could have been a little more comfortable, but overall it was fine."
Μειονεκτήματα: "Lost my bags"
Πλεονεκτήματα: "Front and rear boarding is nice, makes the process go a little bit faster"
Μειονεκτήματα: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."
Πλεονεκτήματα: "Crew was amazing, someone had found my passport and turned it in to a crew member."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "The seats were very tight and narrow"
Πλεονεκτήματα: "Take off and landing was so smooth."
Πλεονεκτήματα: "Good price , good career"
Πλεονεκτήματα: "Flight crew were super friendly and helpful."
Μειονεκτήματα: "AerLingus representatives noted that my luggage would be shipped directly to Ottawa (Madrid-Dublin-Toronto-Ottawa) - this was false and caused significant pain in Toronto,"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Arrive a day later no sleep to LOST MISSING bags for both myself and my daughter."
Πλεονεκτήματα: "Everything went smoothly."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "The chairs are so uncomfortable!"
Πλεονεκτήματα: "The air hostess were ok."
Μειονεκτήματα: "The flight was quick"
Μειονεκτήματα: "I asked for Vegetarian food when I booked the flight but I didn't get any. When I asked for Veg food, I was told they didn't have any. With delays and everything, I didn't get to eat anything for 16 some hours."
Πλεονεκτήματα: "More comfortable than overseas flight"
Μειονεκτήματα: "No snacks available without cost or drinks"
Πλεονεκτήματα: "Very good Organisation at the Dublin Airport"
Μειονεκτήματα: "No snack - expensive baggage-fee"
Πλεονεκτήματα: "Movie selection and availability"
Μειονεκτήματα: "Boarding was late Water was offered only at the beginning"
Πλεονεκτήματα: "Nice seats food was decent crew excellent"
Μειονεκτήματα: "Not enough room"
Πλεονεκτήματα: "All worked smoothly"
Μειονεκτήματα: "Service and friendliness"
Πλεονεκτήματα: "Seats and service was excellent. Flight was on time and very organized."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Μειονεκτήματα: "Can't get assigned seat all at once for both Lisbon to Dublin and for Dublin to LAX."
Πλεονεκτήματα: "Excellent service from counter in both Newark and Dublin. Cabin crew was very attentive and complimentary food and beverage was just great!"
Πλεονεκτήματα: "Great service! Wonderful entertainment(movies, tv, etc.) delicious meal!"
Μειονεκτήματα: "I didn't make the flight because I was a few minutes late and they used the excuse of US preclearance to not let me try to go ahead and go through security despite being there well over an hour in advance."
Μειονεκτήματα: "The entertainment console wasn't working properly, very poor sound, could not access maps or games at all"
Μειονεκτήματα: "Seats cramped. Cabin crew in my section unhelpful and not particularly friendly. Was cold and asked for blankets and was told to go looking for one. Food service selection poorly planned: both main entries had dairy and no alternative was offered when I explained that I was lactose intolerant. Desert was dairy also. Snack had a lot of cheese. I later noticed one of the cabin crew eating a n apparently non-daily pasta dish. One toilet was also out of service."
Μειονεκτήματα: "Poor gate service, insufficient information on flight, which was flown by Aer Lingus."
Μειονεκτήματα: "Paying for beverages seemed a bit much."
Μειονεκτήματα: "no entertainment."
Μειονεκτήματα: "Delayed flight"
Μειονεκτήματα: "The food was terrible, could not consume."
Πλεονεκτήματα: "Very friendly and cheerful staff."
Μειονεκτήματα: "Boarding was chaotic; there was little to no crowd management. Row numbers were called to board the plane before the staff even seemed ready to receive them. There was no vegetarian meal option, and my in-flight entertainment completely ceased functioning less than halfway through the flight."
Πλεονεκτήματα: "Good seats."
Μειονεκτήματα: "No place to charge the phone."
Πλεονεκτήματα: "Entertainment was great. We could watch films as soon as we got on and play the quiz game while we waited 30 minutes on the ground to find a gate."
Μειονεκτήματα: "Crew did not smile. They did their job, but did not seem to enjoy it."
Μειονεκτήματα: "Lost my luggage. Still havent found it."
Πλεονεκτήματα: "Great crew food was good timely and professional."
Μειονεκτήματα: "Need headphone adaptors. Airline headphones terrible."
Πλεονεκτήματα: "The opportunity to land close to home."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Uncomfortable seats that do not always work properly (the recline will recline too much and not go back up)"
Πλεονεκτήματα: "the crew was wonderful and so very friendly"
Μειονεκτήματα: "Sound was very poor on movies. Difficult to recline seat."
Πλεονεκτήματα: "The seats were very hard (and no entertainment, of course). The crew was spectacular though. The captain made a picture perfect landing in heavy, heavy fog. He kept us informed of the possibility that they might overshoot the runway and might have to try a second approach (although that didn't hsppen). The touchdown was gentler than most flights I've been on when the weather conditions were perfect."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The snack was really bad."
Μειονεκτήματα: "very confusing to print boarding passes"
Πλεονεκτήματα: "Everything was great especially being able to go thru US customs in Dublin !"
Μειονεκτήματα: "The seats are just not big enough for my family ,no legroom and to narrow ."
Πλεονεκτήματα: "Comfortable flat seats. Nice staff"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I liked the straightforward flight home. Always friendly staff."
Μειονεκτήματα: "I also loved that my return flight was changed to a much better convenient time ar no extra cost. I recommend this site for anyone to book their flights and hotels.."
Πλεονεκτήματα: "Very helpful and kind"
Μειονεκτήματα: "Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed."
Μειονεκτήματα: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"
Πλεονεκτήματα: "Great pilots and communication. Good boarding and gate crew."
Μειονεκτήματα: "No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided."
Πλεονεκτήματα: "I loved the spacious business class cabins"
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "Crew was amazing. Food was amazing too!"
Μειονεκτήματα: "Delay time."
Μειονεκτήματα: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Πλεονεκτήματα: "Crew was so nice and seats were comfortable"
Μειονεκτήματα: "The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable"
Πλεονεκτήματα: "The seats were nice"
Μειονεκτήματα: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Πλεονεκτήματα: "Everything.."
Μειονεκτήματα: "The food,."
Πλεονεκτήματα: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Μειονεκτήματα: "Delays! Delays! Delays!!"
Πλεονεκτήματα: "Crew was pleasant enough"
Μειονεκτήματα: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Πλεονεκτήματα: "Good flight. Friendly crew members. We checked our carry on because the flight was full and the attendants said that they wouldn’t have room for all the bags. Checking the bags was very easy and we got to board the plane first."
Πλεονεκτήματα: "The TV screens on the 747-400 had a lot of content built into it. Games, TV shows, music, movies, etc."
Μειονεκτήματα: "The food was decent. Good enough to get you through then flight. Not the airlines fault, bur the passenger next to me was a bigger gentleman so it was hard to stay comfortable for the entire flight."
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "No free snacks neither a cup of water."
Πλεονεκτήματα: "The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary."
Μειονεκτήματα: "Not much leg room if you are tall and the person in front of you reclines their seat."
Πλεονεκτήματα: "Boarding"
Μειονεκτήματα: "Seats spacing, food"
Πλεονεκτήματα: "Excellent customer service."
Μειονεκτήματα: "The airplane was shaking all the flight"
Πλεονεκτήματα: "Crew was late due to Thanksgiving traffic. The Crew was then very rude during the flight and unapologetic for what has to be the most ridiculous reason for a flight delay I have ever experienced. If a passenger had that excuse, do you think the airline would wait for the passenger? Lame."
Πλεονεκτήματα: "Flight attendants are very helpful. Food options are better than American Airlines."
Μειονεκτήματα: "The seats are narrow, could be wider (please see Cathay Pacific layout - they are the best in the One World Alliance). The amount of storage space at the seat level was limited. Limited lighting available when one wants lights for personal use. Lastly, the person sitting in the window seat has to "step over" the aisle person (is he/she is sleeping) - not a good design."
Πλεονεκτήματα: "The flight was pretty standard in most ways, nothing too great/too bad."
Μειονεκτήματα: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Μειονεκτήματα: "Rude flight crew!"
Μειονεκτήματα: "I ended up being rerouted to LA!"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "90 minutes delay for a 1 hour flight. They blamed the weather but no other flights were delayed except this one. Also, I purchased a seat with no checked baggage allowance and was NOT aware of this when I booked. Will not be flying British Airways again."
Πλεονεκτήματα: "On-time arrival"
Μειονεκτήματα: "Seating was very packed"
Μειονεκτήματα: "Price & food not so good."
Πλεονεκτήματα: "Welcoming crew"
Μειονεκτήματα: "Too warm, one of the seats did not recline fully, very poor choice of entertainment"
Πλεονεκτήματα: "staff was very friendly."
Πλεονεκτήματα: "No wait, easy to check in & get luggage"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Μειονεκτήματα: "Entertainment selection was poor. Also breakfast was bland"
Πλεονεκτήματα: "Seats were great"
Μειονεκτήματα: "No free entertainment"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Πλεονεκτήματα: "I appreciated to entertainment choices. Also the crew came through with water and fruit juice frequently, very nice"
Πλεονεκτήματα: "Crew diffused grumbling of passengers for delays."
Μειονεκτήματα: "Late."
Πλεονεκτήματα: "Economy class is for THIRD world citizens"
Πλεονεκτήματα: "The staff Food was plentiful"
Μειονεκτήματα: "Poor leg room Cabin too warm Poor boarding efficiency"
Πλεονεκτήματα: "Generous with drinks and snacks, ever courteous"
Πλεονεκτήματα: "Mostly everything except for the entertainment, which on my previous travels with you entertainment was good. Crew and ground staff have so far always been nice."
Μειονεκτήματα: "Selection of movies weren't so good. Been having trouble with the online checking when coming from England to LA"
Μειονεκτήματα: "Small selection of movies"
Πλεονεκτήματα: "The plane was super comfortable"
Μειονεκτήματα: "The crew of boarding was very rude"
Πλεονεκτήματα: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Μειονεκτήματα: "Dancing clowns? Overall it was a nice and pleasant flight"
Πλεονεκτήματα: "Confortable seats"
Μειονεκτήματα: "NA"
Μειονεκτήματα: "Americans lack of competence caused me to miss this floght"
Μειονεκτήματα: "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"
Πλεονεκτήματα: "Alll"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Landing"
Μειονεκτήματα: "service, flight delayed over 2 hours, missed connections, missed a whole day in europe"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "boarding could have been better. the plane was half empty and the lady at the gate took my bag and let others bigger on the plane. I just thought she could have use a little better judgement. It was fine on all the other flights and within the guidelines. And there was lot of overhead space"
Μειονεκτήματα: "Three + hour delay out of ORD, equipment problems. Even though she had a boarding pass, they would not allow wife to board. Some ticketing problem between AA and BA. Finally, they let her on. We were the last to board."
Μειονεκτήματα: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"
Πλεονεκτήματα: "Both flights were great. No issues at all with either of the flights or airports. Layover was just long enough to get through customs and get something to eat."
Πλεονεκτήματα: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Μειονεκτήματα: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"
Πλεονεκτήματα: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Μειονεκτήματα: "The TSA agent was cold and it took a supervisor to ensure our needs were met."
Πλεονεκτήματα: "Planes were punctual and smooth flight"
Πλεονεκτήματα: "Flight was fast and comfortable."
Πλεονεκτήματα: "Very quick fight. Faster than anticipated arrival"
Μειονεκτήματα: "Late taking off. Almost missed my connection"
Μειονεκτήματα: "No personal TV for entertainment"
Πλεονεκτήματα: "Arrived safely and on time."
Μειονεκτήματα: "No power outlets at seats."
Μειονεκτήματα: "Just never enough leg room❗️"
Μειονεκτήματα: "Very old plane. Small seats. No individual TV screen."
Πλεονεκτήματα: "The flight to New York was not full and I was surprised when the representative automatically upgrades me to an even-more seat, which I found great because at 6-feet tall I had a tough time on the way to England being in the right spaces at the rear of the airplane."
Πλεονεκτήματα: "Lots of food and drinks, nice crew and pretty good experience"
Μειονεκτήματα: "Tv screen too slow..... doesn't work that good,the plane was a little noisier at take off than usually, nothing mayor...."
Πλεονεκτήματα: "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
Μειονεκτήματα: "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."
Μειονεκτήματα: "At the terminal , they were not helpful."
Μειονεκτήματα: "Seats are getting more and more uncomfortable"
Πλεονεκτήματα: "On time and very professional"
Πλεονεκτήματα: "Everything was on time!"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "De-boarding was slow"
Μειονεκτήματα: "Food is garbage.."
Πλεονεκτήματα: "Boarding was structured as usual"
Μειονεκτήματα: "The flight was delayed by more than an hour. No reason was given. There seemed to be an issue with the maintenance log, which I overheard I arrived late to Piarco"
Πλεονεκτήματα: "Positive spin...positive spin... the crew is fine."
Μειονεκτήματα: "You would think the better the technology, the better the comfort level. But well, this is not the American brand. It's all about squishing you into a walnut size so that they can pack a cart load of them on the plane Or they said you can pay up and get comfortable. And you would think the price of a ticket would go down because the whole fuel is cheaper than years ago. Ha. Turns out you need to pay extra to meet the historic standards"
Μειονεκτήματα: "I didn't get ANY flight status reports until I had arrived and was at my destination for the night!! American did a fine job. I got updates TODAY on my flight and baggage claim for yesterdays flight form you!!! Your service sucked balls!!"
Μειονεκτήματα: "Seat would not recline. Normally wouldn't be an issue, but it would have been nice to be more comfortable on a 9 hour flight."
Πλεονεκτήματα: "I likes that I was able to pick my seat for the same price."
Πλεονεκτήματα: "No problems-good flight."
Μειονεκτήματα: "No tv screens or entertainment"
Πλεονεκτήματα: "left early and arrived early. cabin staff was friendly"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "My direct flight was cancelled. My rescheduleday flight was delayed and I missed my connection and had to spend the night in the airport. My 2 1/2 hour flight turned into a 16 hour trip."
Μειονεκτήματα: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."
Πλεονεκτήματα: "I like the entertainment choice"
Μειονεκτήματα: "No snacks I had to pay for my bag I'm sticking to southwest"
Μειονεκτήματα: "I reached the Lima airport an hour before domestic flight from Lima to Cusco. The lady in charge told me the gate was closed. I told her it was an hour before and i had valid tickets and she was not ready to listen to anything. Horrible service ! Who closes gates to a flight an hour before ?"
Μειονεκτήματα: "The crew was rude and were just sassy."
Μειονεκτήματα: "No food or beverages for me. I slept comfortably on my flight"
Πλεονεκτήματα: "The Denver airport is beautiful"
Μειονεκτήματα: "I will never fly AA again - see below"