Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Very friendly and helpful crew."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "The flight was great."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Prices and service"
Μειονεκτήματα: "Everything its perfect service"
Πλεονεκτήματα: "on time! United lounge was amazing!"
Πλεονεκτήματα: "The counter staff employee was kind enough to find seats next to one another for my partner and I."
Μειονεκτήματα: "More snack options."
Πλεονεκτήματα: "The crew was great. The flight arrived on time even though there was a mechanical delay."
Μειονεκτήματα: "We were 3 hours lake due to a mechanical problem. We missed our connection in Barcelona. We received no support from United. Left on our own in a foreign country and had to scramble to rebook ourselves at considerable extra expense. Totally unacceptable!"
Πλεονεκτήματα: "The smooth ride. Possibly considerate of weather? Not an aviation specialist here..."
Μειονεκτήματα: "Drinks before the plane takes off. Some of us have anxiety of flying!"
Μειονεκτήματα: "Didn't realize when we booked our seats that they were basic economy and we couldn't upgrade or change them. I was seated away from my husband, beside a very large man who hugged the armrest and munched loudly on corn chips. For 5 hours. Movie headphones were poor. No leg room and I'm 5'4", 125 lbs."
Πλεονεκτήματα: "Attentive crew. Current movies available. Economy seats were fine."
Μειονεκτήματα: "In general, airline food stinks. In Economy, UA is no exception. Bring your own sandwiches or salads. You'd think they could do better on long-haul flights."
Μειονεκτήματα: "The basic economy fare is not explained well when purchasing ticket. Insane that you can buy a ticket for your toddler child who is flying with you but can not request to sit next to them. And no overhead carry on is ridiculous. Have had so many problems with United this may be the final straw."
Μειονεκτήματα: "Flight missed connection. United wanted to reroute my entire flight flying coach even though I paid for business. They refused to give me a seat from sfo to lax. Also, they refused to reimburse me for the difference in the two l velsnof service."
Μειονεκτήματα: "First class seat and it barely reclined at all"
Πλεονεκτήματα: "On time. Courteous and friendly flight attendants."
Μειονεκτήματα: "A bit of turbulence at the beginning of the flight and the captain didn’t release the seatbelt sign for longer than I could! Sprint to the bathroom the minute the sign was released. Hallelujah!!"
Πλεονεκτήματα: "Clean plane, comfy seats and friendly staff"
Μειονεκτήματα: "All was good. Didn’t have any problems."
Πλεονεκτήματα: "Crew was helpful, courteous and kind!"
Μειονεκτήματα: "Gate area didn’t have enough seats, plane delayed.... once got on had to buy entertainment unless you wanted to watch commercials on loop."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Boarded on time. Smooth boarding. Departed on time. Landed on time."
Πλεονεκτήματα: "You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent."
Πλεονεκτήματα: "Smooth easy flight."
Μειονεκτήματα: "The only real downside was seat 22D headphone jack was broken so it made for a long flight but I played some games."
Μειονεκτήματα: "entertainment was intermittent"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Good service."
Μειονεκτήματα: "Plane was too hot and very little room from the seat in front of me to my seat."
Μειονεκτήματα: "The delay!!!"
Μειονεκτήματα: "flight was overbooked, couldn't get on flight"
Πλεονεκτήματα: "Quiet and calm smooth flight"
Μειονεκτήματα: "It was cold in cabin at first."
Πλεονεκτήματα: "The crew was professional."
Μειονεκτήματα: "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."
Πλεονεκτήματα: "Spacious seating with no one next to me"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "Late by almost an hour"
Πλεονεκτήματα: "Generally, a good flight experience. The crew were polite and professional."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"
Πλεονεκτήματα: "Boarding done very efficiently despite being full"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The crew was very courteous."
Μειονεκτήματα: "The flight was delayed for about an hour - The planes were backed up on the tarmac. It is aggravating to think that you have enough time to make a connection and then to be waiting around for such a long time to take off. Paying for movies."
Πλεονεκτήματα: "Flight attendants, entertainment. Thomas from United rocks"
Μειονεκτήματα: "Nothing. All was good"
Μειονεκτήματα: "Staff seemed really stressed."
Πλεονεκτήματα: "priority boarding; seat;"
Μειονεκτήματα: "snacks selection was limited"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Rushed to board earlier than scheduled time, only to sit on tarmac for extended period. Plane is decrepit, so old the airline is painting plastic parts to spruce it up. It even still has ash trays..... seriously how many decades ago was smoking banned on flights....?!?"
Πλεονεκτήματα: "Was able to fly standby and get home earlier. Crew member was nice and friendly."
Μειονεκτήματα: "Small plane with limited overhead space, so had to check my bag which caused some confusion in Burbank because my bag like similar to another passenger's bag. Limited food choices. Bought prepared lunch, but wish I had more choices."
Πλεονεκτήματα: "No food offered. Only received one drink serving."
Πλεονεκτήματα: "Thanks. On time. No problems"
Πλεονεκτήματα: "The upgrade to first class, courteous staff, on time arrival, timing of the flight for a red eye. *Note I paid for the upgrade to first class. Totally worth it!"
Μειονεκτήματα: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."
Μειονεκτήματα: "The landing was rough!"
Πλεονεκτήματα: "I was so happy to find a cheap one way flight at the last minute. Was able to get my son home for the weekend. Otherwise he would hace had to stay in Chicago for the night. Super easy and efficient."
Μειονεκτήματα: "United canceled my reservation without any explanation. The Worst customer service ever!!!!"
Μειονεκτήματα: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
Μειονεκτήματα: "The seats were the worst ever. They would not recline and the un detachable pillow on the seats were even more uncomfortable."
Μειονεκτήματα: "There were no ticketing agents at the gate adding an hour to the flight."
Πλεονεκτήματα: "Very clean and friendly"
Μειονεκτήματα: "always delay！！"
Πλεονεκτήματα: "It was overall a wonderful flight"