Duhet te presesh gjate ketu dhe te kesh durim.
Μειονεκτήματα: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Excellent service for affordable price"
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "- Boarding took too much time because the airline called all passengers to board, instead of asking to board by their seat zone. - The space between seat is too narrow so I couldn't stretch my legs. - The seats are very old and little bit dirty - The seats were not properly cleaned."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."
Πλεονεκτήματα: "didn’t like anything"
Μειονεκτήματα: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Μειονεκτήματα: "Air in the cabin to dry"
Μειονεκτήματα: "Very limited selection of movies."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "No soap in bathroom."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "See above, very poor experience with Turkish airlines. On the flight to NY, I asked for some food (the cheese sandwiches) only to be told that they did not have enough for the flight and that they ran out. If you are going to offer something inflight, should you not make sure that you have enough of the item?"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "This flight was not available"
Πλεονεκτήματα: "The food and entertainment was good. The crew was very nice."
Μειονεκτήματα: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Nothing I can think of"
Μειονεκτήματα: "On our way back to US, we were kept in a small area with no air conditioner for one hour."
Πλεονεκτήματα: "crew, fod, entertainment was great"
Μειονεκτήματα: "seats"
Πλεονεκτήματα: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."
Πλεονεκτήματα: "The food was pretty good"
Μειονεκτήματα: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."
Πλεονεκτήματα: "Some of the movies, part of the food"
Μειονεκτήματα: "Part of the food"
Πλεονεκτήματα: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Μειονεκτήματα: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"
Πλεονεκτήματα: "The flight attendants were incredibly kind and attentive"
Μειονεκτήματα: "Bathrooms were a mess. Badly need more cleaning throughout flight"
Πλεονεκτήματα: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Μειονεκτήματα: "Nothing to complain about honestly."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Μειονεκτήματα: "No individual air vents to control temperature"
Μειονεκτήματα: "Not much Very decent efficient operation Always room for improvement"
Πλεονεκτήματα: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Πλεονεκτήματα: "LOVED the attention that was given to passengers that wanted/needed rest."
Μειονεκτήματα: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
Πλεονεκτήματα: "food was great, service-excellent, friendly staff"
Μειονεκτήματα: "flight left an hour late"
Πλεονεκτήματα: "Average good service, food"
Μειονεκτήματα: "Entertainment. Poor movie choice, headphones not good"
Πλεονεκτήματα: "food service and flight attendants were really nice"
Πλεονεκτήματα: "Amazing service and comfortable environment. The really take care of you"
Μειονεκτήματα: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Food and the service"
Μειονεκτήματα: "Ground crew, misleading information"
Μειονεκτήματα: "The company lost my baggage"
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Good food. Flight was on time."
Μειονεκτήματα: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Πλεονεκτήματα: "Entertainment options are good. Flight timings and boarding was generally very good."
Μειονεκτήματα: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Μειονεκτήματα: "Refused to refund cancelled flight"
Πλεονεκτήματα: "Excellent and cooperative staff. It was a smooth flight."
Πλεονεκτήματα: "Cabin crew was quite attentive."
Μειονεκτήματα: "Boarding at Istanbul airport took a very long time and was not organized. Meal preference was not recorded properly, so there was a scramble to find me a vegetarian meal. Flight was pretty delayed."
Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "Seats are more narrow than other airlines."
Πλεονεκτήματα: "The crew did a great job and I enjoyed the movies."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Delayed flight ruined it."
Πλεονεκτήματα: "Entertainment. Flight attendants. Food"
Μειονεκτήματα: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Flight attendants not friendly"
Πλεονεκτήματα: "Delta service is amazing"
Μειονεκτήματα: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Πλεονεκτήματα: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Μειονεκτήματα: "More room, less congestion."
Μειονεκτήματα: "Delta needs air conditioning on their flights"
Πλεονεκτήματα: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Μειονεκτήματα: "Boarding process was bit disorganized."
Μειονεκτήματα: "No problems at all!"
Μειονεκτήματα: "No in flight entertainment"
Πλεονεκτήματα: "Crew was good. It was great to be able to watch a movie, TV, or play a game to pass the time."
Μειονεκτήματα: "More let room when someone puts back their seat."
Πλεονεκτήματα: "Good movies; nice crew"
Πλεονεκτήματα: "Speedy check in. Friendly crew."
Μειονεκτήματα: "The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least"
Πλεονεκτήματα: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Μειονεκτήματα: "Snacks"
Πλεονεκτήματα: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"
Πλεονεκτήματα: "Staff were very good."
Μειονεκτήματα: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Μειονεκτήματα: "The schedule was not good and I was needed to take later flight than I ordered."
Πλεονεκτήματα: "Service is excellent. And the comfort too."
Μειονεκτήματα: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Μειονεκτήματα: "Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class."
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "Everything went fast & smooth"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Amenities, service, and punctuation of flight"
Μειονεκτήματα: "Delta staff is not too friendly"
Μειονεκτήματα: "Did not like being assigned a seat next to the bathroom and having an aisle full of people waiting to get in."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Lack of food options"
Μειονεκτήματα: "They changed my departure hours three times"
Πλεονεκτήματα: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."
Πλεονεκτήματα: "We flew Delta. My husband fractured his ankle and got a cast the day before our flight to Cancun. No turning back Our seat assignments had us separated on some segments and also at window and middle seats. On all flights we were bumped up to comfort seats with an empty seat next to us for his cast and the final flight home put in an earlier flight home to avoid a six hour layover! Delta really went over and beyond expected."
Μειονεκτήματα: "Kayak sent me an alert to our flight telling us we left from Terminal S in Atlanta. After several joyvrides on the tram we found out there is no Terminal S!"
Πλεονεκτήματα: "Everything was great."
Πλεονεκτήματα: "First class service and seats"
Μειονεκτήματα: "Lost my bag... very frustrated. Nobody at the baggage claim would give us an answer, they said there might be more bags coming... Then they ran away. We finally wind up at the last bag office and they began the process... We still are waiting for our bag, 14 hours after reporting it missing."
Πλεονεκτήματα: "Staff was friendly. Flight was smooth."
Μειονεκτήματα: "Media kept freezing. They had to reboot the system several times."
Πλεονεκτήματα: "The flights were on time and they did two drink and snack services. Great crew!"
Πλεονεκτήματα: "On time arrival"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Excellent piloting and cabin crew."
Πλεονεκτήματα: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Μειονεκτήματα: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Μειονεκτήματα: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."
Πλεονεκτήματα: "I Love flying on Delta especially since I'm often upgraded to Comfort or first class."
Πλεονεκτήματα: "Crew was good. Flight was early."
Μειονεκτήματα: "Poor booking experience."
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "On-time"
Μειονεκτήματα: "No power outlets, back of the plane is really loud, overhead bins suck"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Quick and on time. Comfortable seats."
Μειονεκτήματα: "Not many movie options."
Πλεονεκτήματα: "Availability of flight. Quick flight, on time"
Μειονεκτήματα: "Lay over"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Great airline"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew!!"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "Food was relatively good"
Μειονεκτήματα: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Πλεονεκτήματα: "The long flight"
Μειονεκτήματα: "The long flits"
Πλεονεκτήματα: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Μειονεκτήματα: "Movies available weren't to my taste, which isn't important anyway."
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Πλεονεκτήματα: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Πλεονεκτήματα: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Μειονεκτήματα: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "WIFI"
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "Lufthansa crew very professional"
Μειονεκτήματα: "More upgrade to be available"
Μειονεκτήματα: "Terrible food and service"
Πλεονεκτήματα: "Short flight"
Πλεονεκτήματα: "It was a high quality service hands down."
Μειονεκτήματα: "The available entertainment choices were a little limited."
Πλεονεκτήματα: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Μειονεκτήματα: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "Timing flight people working very nice and hospitality"
Μειονεκτήματα: "Na"
Μειονεκτήματα: "Checked baggage very expensive."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Μειονεκτήματα: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Μειονεκτήματα: "muffin for breakfast ?"
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lateness and virtually no food at lunchtime"
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Good service on time arrival"
Πλεονεκτήματα: "Helpful service, decent food."
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "snacks plus they had sparkling mineral water"
Πλεονεκτήματα: "I like the food , service and clean airplane."
Πλεονεκτήματα: "Emergency exit row leg room. Good stuff."
Μειονεκτήματα: "Flight time, slightly delayed departure."
Μειονεκτήματα: "The seats were uncomfortable."
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "Nice staff. efficient."
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Μειονεκτήματα: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Πλεονεκτήματα: "Would fly with them anytime."
Πλεονεκτήματα: "Everything was fine - short flight"
Πλεονεκτήματα: "No unnecessary waiting. Excellent service!!!"
Πλεονεκτήματα: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Μειονεκτήματα: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Πλεονεκτήματα: "On time, comfortable flight"
Πλεονεκτήματα: "It was pleasant all around"
Πλεονεκτήματα: "Baggage in Riga was available the moment we got to the carousel."
Μειονεκτήματα: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Πλεονεκτήματα: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Μειονεκτήματα: "The food was bad."
Πλεονεκτήματα: "Excellent personnel. Will use Austrian Airlines again!"
Μειονεκτήματα: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."
Μειονεκτήματα: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Πλεονεκτήματα: "Crew are the best!"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Seats were too close together."
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "Entertainment worked sporadically"
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Great crews, excellent customer service"
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Red wine was excellent"
Μειονεκτήματα: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Μειονεκτήματα: "Excelente aerolínea"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was pleasant and boarding efficient I lucked out with first class"
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Μειονεκτήματα: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "I liked the crew, they were professional and tried their best"
Μειονεκτήματα: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Πλεονεκτήματα: "The service was very professional."
Μειονεκτήματα: "Everything went well."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Μειονεκτήματα: "My baggage was broken"
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Μειονεκτήματα: "The crew was not very polite."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Μειονεκτήματα: "Late...delayed from algiers"