Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Πλεονεκτήματα: "The crew was very nice. Seats were pretty comfy."
Μειονεκτήματα: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Πλεονεκτήματα: "Everything aside from the food and cabin atmosphere."
Μειονεκτήματα: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "Swiss is always excellent"
Μειονεκτήματα: "No overhead fans and seats were not very comfortable."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Πλεονεκτήματα: "Best flight for a long time. great service and entertainment."
Μειονεκτήματα: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Πλεονεκτήματα: "On time and a lot more roomy then the flight from New York to Zürich"
Μειονεκτήματα: "There were no TV screens to play games or watch shows"
Πλεονεκτήματα: "clean, very new plane friendly staff"
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "Helpful staff and pleasant easy flight."
Μειονεκτήματα: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"
Πλεονεκτήματα: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Πλεονεκτήματα: "Great flight. Lots of good food."
Πλεονεκτήματα: "Pretty much on time even with snow conditions!"
Μειονεκτήματα: "Coffee was pretty much cold."
Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Μειονεκτήματα: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Πλεονεκτήματα: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Μειονεκτήματα: "See sbove"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Thank you for the sandwich!"
Πλεονεκτήματα: "Excellent service, comfortable, clean, on time."
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Πλεονεκτήματα: "The crew was entertaining and pleasant. The flight was short and easy."
Πλεονεκτήματα: "The new aircraft"
Μειονεκτήματα: "Lavatory wasn't clean enough"
Πλεονεκτήματα: "It was quick and the crew was really nice!"
Μειονεκτήματα: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Μειονεκτήματα: "Seating and foot space was uncomfortable to me."
Πλεονεκτήματα: "Food wag good, plane comfortable"
Μειονεκτήματα: "Transfer at Zurich"
Πλεονεκτήματα: "Attention to details from flight attendants"
Μειονεκτήματα: "The food was not to my liking except for the crackers, ice cream and water!!"
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Πλεονεκτήματα: "Boarding and cabin crew were excellent."
Μειονεκτήματα: "Seats were too tight and squeezed."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Μειονεκτήματα: "We loose our flight and they didn't give us any chance to save some money on a new ticket."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Μειονεκτήματα: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "seat too tight"
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "most things were good"
Μειονεκτήματα: "the passport check process in Zurich was awful!"
Πλεονεκτήματα: "Flight wasn't full, so we were spread out and had more room"
Μειονεκτήματα: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Πλεονεκτήματα: "food was pretty good, nice selection of movies"
Μειονεκτήματα: "cramped seats"
Πλεονεκτήματα: "Decent comfort in the plane. Friendly staff."
Μειονεκτήματα: "My flight was delayed. This was the third time in the last 4 times I traveled this route"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Πλεονεκτήματα: "The plane was nice."
Μειονεκτήματα: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "Don’t delay flights that messed my return"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Μειονεκτήματα: "Offer drinks, water"
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Πλεονεκτήματα: "Not much it’s a very regular flight"
Μειονεκτήματα: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The small space between seats"
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."
Μειονεκτήματα: "Sits are too tight. Honestly impossible to be comfortable"
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Πλεονεκτήματα: "Short flight and on time"
Μειονεκτήματα: "My USB connector didn’t work"
Μειονεκτήματα: "crew... food was awful..."
Μειονεκτήματα: "space between seats, too tight for my legs"
Μειονεκτήματα: "movie selection very poor"
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "The amability of the crees"
Μειονεκτήματα: "All was excellent"
Πλεονεκτήματα: "Food was delicious and good variety!"
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Μειονεκτήματα: "Connectors always seem to be delayed causing late boarding."
Πλεονεκτήματα: "Absolutely awesome, thanks for an excellent flight"
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Μειονεκτήματα: "Staff was not friendly"
Μειονεκτήματα: "Horrible from beginning to ending."
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Πλεονεκτήματα: "On time and great service by crew"
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Πλεονεκτήματα: "Special ordered meal was good, and seat was comfortable. Movies great!"
Μειονεκτήματα: "Boarding was disorganized - signage very misleading. Cabin was stuffy and warm until the plane started moving, and during the trip it did not cool off sufficiently. Would be better if they told passengers about when meals will be served. Stewardess poured old coffee in the basin while people were waiting to use the bathroom. Seat was splashed with coffee. Disposal for paper was stuffed. FYI Breakfast was inedible from ORD to Madrid."
Μειονεκτήματα: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Πλεονεκτήματα: "Good service. On-time"
Μειονεκτήματα: "I got a seat automatically, and I can´t selected a preferred one."
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Πλεονεκτήματα: "Crew were great. On time. Smooth"
Μειονεκτήματα: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."
Πλεονεκτήματα: "It felt like a top airline, fast boarding, great service."
Μειονεκτήματα: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Μειονεκτήματα: "Very good flight and crew."
Μειονεκτήματα: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Μειονεκτήματα: "they don't provide even water for the passengers"
Πλεονεκτήματα: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Μειονεκτήματα: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Πλεονεκτήματα: "Crew was friendly, plane clean"
Μειονεκτήματα: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Μειονεκτήματα: "Boarding process"
Μειονεκτήματα: "The flight was an hour late with no announcements made in the terminal"
Μειονεκτήματα: "Late as per Vueling fashion"
Πλεονεκτήματα: "All was ok"
Μειονεκτήματα: "Flight delayed and slow boarding"
Πλεονεκτήματα: "Short flying time"
Μειονεκτήματα: "Communication with flight delay"
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Πλεονεκτήματα: "It was a very efficient flight. On time"
Μειονεκτήματα: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Πλεονεκτήματα: "Plane looks new and clean."
Μειονεκτήματα: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Πλεονεκτήματα: "Nice staff on board."
Μειονεκτήματα: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."
Πλεονεκτήματα: "The flight was OK"
Μειονεκτήματα: "It was delayed almost one hour."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Μειονεκτήματα: "no food no drink all 2 flights"
Πλεονεκτήματα: "Aircraft cabin comfornand cleanliness"
Μειονεκτήματα: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Πλεονεκτήματα: "Well organized boarding."
Μειονεκτήματα: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Πλεονεκτήματα: "Check in was easy."
Μειονεκτήματα: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."
Πλεονεκτήματα: "Crew. Extra leg room on first leg."
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"
Πλεονεκτήματα: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Πλεονεκτήματα: "Short 2 hour flight"
Μειονεκτήματα: "Much too small space. Felt like a sardine."
Μειονεκτήματα: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Πλεονεκτήματα: "It was fast"
Μειονεκτήματα: "A bit cramped in seating"
Πλεονεκτήματα: "Professional, clean aircraft. Overall very good."
Πλεονεκτήματα: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."
Πλεονεκτήματα: "We got to our destination smoothly and a few mins early."
Μειονεκτήματα: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Πλεονεκτήματα: "Older aircraft, seats were not comfortable."
Πλεονεκτήματα: "This was awesome experience!"
Πλεονεκτήματα: "Quick and easy all the way."
Πλεονεκτήματα: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Μειονεκτήματα: "For a big guy this was an extremely tight fit"
Μειονεκτήματα: "EXTREMELY cramped. Worst experience since Ryan Air."
Μειονεκτήματα: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Μειονεκτήματα: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Μειονεκτήματα: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."
Πλεονεκτήματα: "Cheap flight"
Μειονεκτήματα: "You had to pay fo water..."
Μειονεκτήματα: "Staying in airport for six hours"
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Limited food options, no entertainment of any sort"
Πλεονεκτήματα: "On time, Good landing, friendly staff"
Πλεονεκτήματα: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"
Πλεονεκτήματα: "Bag drop was fast, professional. Plane was comfortable, on time."
Μειονεκτήματα: "Passengers are the key to make everything bad, they can't queue or simply don't know what is a queue for. Some wear a suit and think that they can just cut the queue to the front, and all the staff just allow that happen. They did not have priority boarding."
Πλεονεκτήματα: "Quick trip all went well"