Πλεονεκτήματα: "Very helpful crew. Quick boarding process."
Μειονεκτήματα: "Not much leg room, or space in seats."
Μειονεκτήματα: "Very little legroom."
Πλεονεκτήματα: "The seats were very comfortable"
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"
Μειονεκτήματα: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."
Πλεονεκτήματα: "Crew was nice, entertainment was excellent, seating just OK."
Μειονεκτήματα: "I got to the gate 30 minutes before departure but they already gave my ticket to someone else. All this despite me coming from a connecting flight and having had checked in 24 hours in advance. Eventually I got my ticket back when someone else didn’t show up."
Πλεονεκτήματα: "Plane was super nice and new and crew was great!"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "no drama ....just good, timely service."
Μειονεκτήματα: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."
Πλεονεκτήματα: "The crew was very pleasant and accommodating."
Μειονεκτήματα: "Better movie selection."
Πλεονεκτήματα: "Crew were professional and friendly"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Business class for great price but I’m tall and not much extra legroom"
Πλεονεκτήματα: "The snack/ breakfast was not very good"
Μειονεκτήματα: "Long flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Crew, food and entertainment were fine"
Μειονεκτήματα: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Πλεονεκτήματα: "The various entertainment choices, movies, tv and games to while away the time."
Μειονεκτήματα: "food was mediocre"
Μειονεκτήματα: "Can’t tell you anything- missed connection"
Πλεονεκτήματα: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Πλεονεκτήματα: "I said everything in another evaluation"
Πλεονεκτήματα: "crew is nice"
Μειονεκτήματα: "breakfast was pretty lame !"
Πλεονεκτήματα: "New aircraft, clean, comfortable"
Μειονεκτήματα: "On time"
Πλεονεκτήματα: "Pleasant flight all around."
Πλεονεκτήματα: "Good snacks"
Πλεονεκτήματα: "Frankfurt to Cairo boarding was in organized gate 61 toilet not cleane 90% of the phone chargers in Frankfurt airport not working"
Μειονεκτήματα: "Lufthansa is a big name must do something for that"
Μειονεκτήματα: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Fast boarding, friendly crew"
Μειονεκτήματα: "Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day."
Πλεονεκτήματα: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."
Πλεονεκτήματα: "Please continue to use newer, updated places."
Πλεονεκτήματα: "Great customer services, Very outstanding staff."
Πλεονεκτήματα: "The most comfortable trip"
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Πλεονεκτήματα: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."
Πλεονεκτήματα: "my favorite airline"
Πλεονεκτήματα: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "That my seat was broken the whole time. I have a spinal injure and need to rotate positions while sitting. My seat was broken and my back hurt badly."
Πλεονεκτήματα: "Good entertainment options"
Μειονεκτήματα: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"
Μειονεκτήματα: "No entertainment Slow boarding"
Πλεονεκτήματα: "keep going"
Πλεονεκτήματα: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Μειονεκτήματα: "Seats were quite uncomfortable due to inadequate leg room."
Πλεονεκτήματα: "everything excellent overall"
Μειονεκτήματα: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Πλεονεκτήματα: "Nice plane and good crew."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Great flight !!!"
Μειονεκτήματα: "Late and bad communication"
Μειονεκτήματα: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Πλεονεκτήματα: "We landed a bit early"
Μειονεκτήματα: "We didn't get the seats that we paid for. And all we could get was the last row."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Μειονεκτήματα: "USB outlet not working seat 21D"
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Μειονεκτήματα: "I could not fly"
Πλεονεκτήματα: "On time!!!"
Μειονεκτήματα: "Long walk to our gate."
Πλεονεκτήματα: "Delay of 1 hour, but flight was good!"
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Πλεονεκτήματα: "On time departure and arrival early by an hour."
Μειονεκτήματα: "Seats were quite uncomfortable."
Πλεονεκτήματα: "helpful crew, fast boarding"
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Μειονεκτήματα: "Maybe include vegan options for food?"
Πλεονεκτήματα: "Extremely comfortable and was served lots of delicious food"
Μειονεκτήματα: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Μειονεκτήματα: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Μειονεκτήματα: "crew... food was awful..."
Πλεονεκτήματα: "Little be more leg space"
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "The crew is excellent"
Μειονεκτήματα: "My luggage didn’t make it to Madrid"
Πλεονεκτήματα: "clean, good entertainment services, and service from crew"
Μειονεκτήματα: "delayed start, very cold temp. during flight"
Μειονεκτήματα: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Πλεονεκτήματα: "Food was delicious and good variety!"
Μειονεκτήματα: "I left a day later. No effort made to change flight."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Μειονεκτήματα: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Μειονεκτήματα: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Πλεονεκτήματα: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Μειονεκτήματα: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Μειονεκτήματα: "There was no complimentary water or beverages"
Πλεονεκτήματα: "Pleasant crew"
Μειονεκτήματα: "I think they should offer complementary water"
Μειονεκτήματα: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Μειονεκτήματα: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Μειονεκτήματα: "food not bad but could be better"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Πλεονεκτήματα: "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Μειονεκτήματα: "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "Crew were great. On time. Smooth"
Μειονεκτήματα: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."
Πλεονεκτήματα: "NOTHING !"
Μειονεκτήματα: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."
Μειονεκτήματα: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Πλεονεκτήματα: "Alcohol allowed for free. Friendly people"
Πλεονεκτήματα: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Μειονεκτήματα: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."