Πλεονεκτήματα: "Very helpful crew. Quick boarding process."
Μειονεκτήματα: "Not much leg room, or space in seats."
Πλεονεκτήματα: "The crew was professional. The process of sharing information about gate changes was very well organized."
Μειονεκτήματα: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."
Μειονεκτήματα: "Confortable seats"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."
Πλεονεκτήματα: "The crew on the aircraft were polite and food was satisfying"
Μειονεκτήματα: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"
Μειονεκτήματα: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Πλεονεκτήματα: "Clean new Airbus 380. Nice crew"
Πλεονεκτήματα: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Μειονεκτήματα: "having to come back from vacation!!"
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Μειονεκτήματα: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."
Μειονεκτήματα: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Πλεονεκτήματα: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Πλεονεκτήματα: "Arrived safely; good selection of movies; sound reasonable."
Μειονεκτήματα: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "We never got on that flight!"
Πλεονεκτήματα: "Extra leg room overall. Service was excellent"
Πλεονεκτήματα: "Lufthansan Agent in Nigeria was very rude, has no professional skills, lost some of my medications as a result of her behavior towards me, yelling and commanding me to remove items from my bags and my hand bag. This was a second incident with her. Our flight was delayed for three hours as a result of faulty plane."
Πλεονεκτήματα: "ground services"
Μειονεκτήματα: "seats with little leg room"
Πλεονεκτήματα: "cabin crew were all very nice!"
Μειονεκτήματα: "Services on the planes were not fantastic"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Μειονεκτήματα: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Μειονεκτήματα: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."
Πλεονεκτήματα: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Μειονεκτήματα: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."
Πλεονεκτήματα: "Service was very good, flight was very smooth"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Μειονεκτήματα: "Late flights are never good."
Πλεονεκτήματα: "Please continue to use newer, updated places."
Πλεονεκτήματα: "The most comfortable trip"
Μειονεκτήματα: "Crew very rude unlikely Lufthansa"
Πλεονεκτήματα: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Μειονεκτήματα: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Πλεονεκτήματα: "Staff was friendly and boarding was easy"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "excellent service of crew."
Μειονεκτήματα: "Food could be higher quality."
Πλεονεκτήματα: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Μειονεκτήματα: "Nothing...I felt spoiled"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Very friendly staff!"
Μειονεκτήματα: "Monitor was very slow and at some moments not working at all (even after restart)"
Πλεονεκτήματα: "Very organized"
Πλεονεκτήματα: "service was great"
Μειονεκτήματα: "Entertainment center was not working properly. Had to be rebooted twice."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The food, the crew, the cleanness"
Μειονεκτήματα: "There is never enough room in coach. The food was TERRIBLE."
Πλεονεκτήματα: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"
Μειονεκτήματα: "Economy plus seats were a disappointment. Instead if the bottom cushion sliding out as with the Boeing 777, the seats recline too much. Uncomfortable getting in and out of our seats. Also, there are not enough restrooms. Lines of 5-7 people were common. I will not fly the A380 again."
Ίσως να προστεθούν ταινίες στο aegean stream.
Πλεονεκτήματα: "Τέλεια η ολυμπιακη/aegean"
Πλεονεκτήματα: "Πολύ καλό προσωπικό... Η εταιρία είναι σουπερ"
Πλεονεκτήματα: "Όλα άψογα"
Πλεονεκτήματα: "All good!! No complaints."
Πλεονεκτήματα: "Perfectly on time, friendly staff, refreshments delicious."
Πλεονεκτήματα: "Friendly professional crew."
Μειονεκτήματα: "Check-in and boarding process."
Μειονεκτήματα: "Flight was delayed with no explanation"
Πλεονεκτήματα: "Very nice and helpful crew. Boarding experience not great in Fira or Athens with buses involved in both but the airline itself is great."
Πλεονεκτήματα: "Fast trip. Good job to the pilot even it was a delayed boarding."
Μειονεκτήματα: "To make a better and more organized boarding gate."
Μειονεκτήματα: "Καθυστερημένη άφιξη,60 λεπτά μετά την προγραμματισμένη ώρα..Κακή ενημέρωση όσον αφορά την καθυστέρηση."
Πλεονεκτήματα: "Food service was great."
Μειονεκτήματα: "Flight left late for no apparent reason causing me to miss my connection. Was stuck for 5 hours in the Athens airport; was not given a meal voucher, a credit, a refund and I was denied entry into the airline’s lounge. Inconvenience, loss of 5 hours on my vacation, very poor customer experience!!!"
Πλεονεκτήματα: "Crew was very efficient and safety focused. Plane was clean, service was good."
Μειονεκτήματα: "Delayed by an hour and 40 minutes with zero explanation. No updates provided, our group was stuck in Split airport for hours with little ventilation and not much in the way of food."
Μειονεκτήματα: "Better boarding time.."
Πλεονεκτήματα: "A better experience than that provided by other loca airlines such as Sky Express"
Μειονεκτήματα: "I’d like that the personnel that check the boarding before to go to the plane, make respect the row to pass. there were Asian people who did not respect the line and they passed first before many of those we had been waiting for a while"
Μειονεκτήματα: "On of the crew members at boarding treated us very poorly."
Πλεονεκτήματα: "The sandwich was delicious!!"
Μειονεκτήματα: "Check in staff at desk and boarding staff at gate were rude."
Μειονεκτήματα: "Nicer people working for easyJet. Very rude and not helpful staff"
Πλεονεκτήματα: "Fast boarding no delay"
Μειονεκτήματα: "When booking I was not told that this flight would incur additional baggage charges of E70 Not happy about that"
Πλεονεκτήματα: "My daughter and I had an excellent flight to Athens on Olympic Air. The service was great, check in was easy, bags came out quick and the food was good. Boarding was quick and organized."
Πλεονεκτήματα: "Εξυπηρετηση αψογη"
Μειονεκτήματα: "My flight from Rhodes was delayed for 7-8 hours overnight, after which I lost my connection from Athens to Belgrade and waited for another 9 hours at the airport in Athens. None of the aircraft crew was able to help me or give any information. The worst flying experience so far."
Πλεονεκτήματα: "Δεν θυμάμαι κάτι..."
Μειονεκτήματα: "Το αεροπλάνο καθυστέρησε 30’ με αποτέλεσμα όταν έφτασε Χανιά να έχει κλείσει η εταιρία που νοικιάσαμε αμάξι... αλλά να έχει φύγει και το τελευταίο ΚΤΕΛ για Ρέθυμνο! Όλο αυτό μας κόστισε 100€ σε ταξί! Ευχαριστούμε :)"
Μειονεκτήματα: "Website wouldn't work, so I couldn't prebuy my luggage. At the airport they told me they didn't care and charged me double the internet price"
Μειονεκτήματα: "The flight was delayed for more than 1 hour without having any announcement nor a reps to tell you what was going on or when is the new departure time. The boarding procedure was awful and we had to wait too long outside terminal, too small terminal and very crowded, electricity went off twice, staff was too rude."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The boarding from that airport was the most inefficient and longest operation I’ve ever experienced."
Πλεονεκτήματα: "Attendants were friendly"
Μειονεκτήματα: "Nothing specific for this flight"
Πλεονεκτήματα: "Η άνεση στις θέσεις, η εξυπηρέτηση και το φαγητό , η πτήση!"
Μειονεκτήματα: "Poor sign indications in the boarding area."
Πλεονεκτήματα: "Genuine friendliness of staff"
Πλεονεκτήματα: "Δώρο: Πασχαλινή λαμπαδίτσα για το Πάσχα! Πολύ ωραίο!"
Πλεονεκτήματα: "Όλα στην ώρα τους. Όλα καλά!"
Μειονεκτήματα: "Complete disappointment! Aegean sucks"
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Μειονεκτήματα: "At the checking counter I was told that I did not prepay my checked-in luggage. I was not aware this was necessary on this airline and there was no way to prepay it when I did the on-line booking. This resulted in an unexpected extra charge of Euro 70 for two checked bags."
Πλεονεκτήματα: "Check in staff at Istanbul airport was super friendly and smooth check, we had couple questions but we were told in beautiful way."
Πλεονεκτήματα: "The flight attendants were nice"
Μειονεκτήματα: "Flight was delayed, missed our connection in Athens, had to change to Turkish airlines, didn't get our bags. Pretty much a disaster."
Πλεονεκτήματα: "Great friendly service"
Μειονεκτήματα: "Plane was dirty with crumbs on the floor"
Πλεονεκτήματα: "Smooth take off and landing."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "I loved how even though the flight was short they still put on all the bells and whistles. From wet towels to little snacks to just being kind and polite to everyone."
Πλεονεκτήματα: "Lots of leg room and space"
Μειονεκτήματα: "Late boarding and delayed process"
Πλεονεκτήματα: "Really liked the representatives who helped us check in (there were two who helped us). I also liked the prompt service on the plane and the shuttle to/from the plane."
Μειονεκτήματα: "The ladies at the sales counter were not able to help us with anything. We had arrived well over an hour and a half before our domestic flight and they kept telling us they werent able to solve a simple baggage payment issue. Could not get through to the helpdesk either, and the site would not let us check-in early. Absolute mess and rude customer service."
Μειονεκτήματα: "The most unorganized professional experience of all time. We missed our flight to Split and they lost our bags. No one really seemed to care either. Plus, they had no way to route us to Spilt so we had to go buy a full price ticket to anther city (Dubrovnik) just to get into the country. Worst flight experience of all time"
Πλεονεκτήματα: "Quick flight, on time and nice crew"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "No complaints!!"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "Fast, clean, gracious."
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Μειονεκτήματα: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Πλεονεκτήματα: "Seat was very comfortable. Crew was great."
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Μειονεκτήματα: "Huge delay... :("
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Πλεονεκτήματα: "For short flight the seats are ok with space for the legs"
Μειονεκτήματα: "The flight was 30 minutes delayed"
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Πλεονεκτήματα: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Μειονεκτήματα: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."
Πλεονεκτήματα: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Πλεονεκτήματα: "I liked that the plane eventually came..."
Μειονεκτήματα: "That the plane was an hour late..."
Πλεονεκτήματα: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Μειονεκτήματα: "Seat backs were rock solid without use of a personal pillow."
Πλεονεκτήματα: "Nothing stood out compared to other airlines"
Μειονεκτήματα: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Πλεονεκτήματα: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "Flt was great - service was great"
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "That is was on time!"
Μειονεκτήματα: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Πλεονεκτήματα: "Speaking of friendly sky. Great!"
Πλεονεκτήματα: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Μειονεκτήματα: "nothing I didn't like"
Πλεονεκτήματα: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Πλεονεκτήματα: "Flight was on time ,"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Πλεονεκτήματα: "Everything was excellent!"
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "Great staff, friendly and helpful."
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "Crew friendliness."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "The food was very good! And the movies you could choose too."
Πλεονεκτήματα: "food was fine"
Μειονεκτήματα: "to small seats"
Πλεονεκτήματα: "It was fast and comfortable"
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Flight attendance were amazing Smooth flight Comfortable seats"
Μειονεκτήματα: "Boarding was very unorganized"
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"