Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "The crew was good"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Πλεονεκτήματα: "Food was amazing"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew was excellent"
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Μειονεκτήματα: "Nothing, the experience was great."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "space when seating"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Μειονεκτήματα: "Everything. I was re-routed and never told why."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Amazing service from check in to onboard. Would definitely fly again."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Πλεονεκτήματα: "Flight was on time and boarding was reasonable smooth."
Μειονεκτήματα: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Μειονεκτήματα: "I didn't realize that we could of brought on our bags for free."
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Ίσως να προστεθούν ταινίες στο aegean stream.
Πλεονεκτήματα: "Τέλεια η ολυμπιακη/aegean"
Πλεονεκτήματα: "Πολύ καλό προσωπικό... Η εταιρία είναι σουπερ"
Πλεονεκτήματα: "Όλα άψογα"
Πλεονεκτήματα: "All good!! No complaints."
Πλεονεκτήματα: "Easy boarding, on time and nice beverages."
Πλεονεκτήματα: "Perfectly on time, friendly staff, refreshments delicious."
Μειονεκτήματα: "Flight was delayed with no explanation"
Πλεονεκτήματα: "Very nice and helpful crew. Boarding experience not great in Fira or Athens with buses involved in both but the airline itself is great."
Πλεονεκτήματα: "Fast trip. Good job to the pilot even it was a delayed boarding."
Μειονεκτήματα: "To make a better and more organized boarding gate."
Μειονεκτήματα: "Flight was delayed airline lost all of our luggage"
Μειονεκτήματα: "Καθυστερημένη άφιξη,60 λεπτά μετά την προγραμματισμένη ώρα..Κακή ενημέρωση όσον αφορά την καθυστέρηση."
Μειονεκτήματα: "Better boarding time.."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "On of the crew members at boarding treated us very poorly."
Πλεονεκτήματα: "quite charming staff"
Μειονεκτήματα: "a little delayed finger at boarding gate"
Πλεονεκτήματα: "The sandwich was delicious!!"
Μειονεκτήματα: "Check in staff at desk and boarding staff at gate were rude."
Μειονεκτήματα: "Nicer people working for easyJet. Very rude and not helpful staff"
Πλεονεκτήματα: "Last row has a great recliner!!!"
Μειονεκτήματα: "When booking I was not told that this flight would incur additional baggage charges of E70 Not happy about that"
Πλεονεκτήματα: "My daughter and I had an excellent flight to Athens on Olympic Air. The service was great, check in was easy, bags came out quick and the food was good. Boarding was quick and organized."
Πλεονεκτήματα: "Εξυπηρετηση αψογη"
Μειονεκτήματα: "My flight from Rhodes was delayed for 7-8 hours overnight, after which I lost my connection from Athens to Belgrade and waited for another 9 hours at the airport in Athens. None of the aircraft crew was able to help me or give any information. The worst flying experience so far."
Πλεονεκτήματα: "Δεν θυμάμαι κάτι..."
Μειονεκτήματα: "Το αεροπλάνο καθυστέρησε 30’ με αποτέλεσμα όταν έφτασε Χανιά να έχει κλείσει η εταιρία που νοικιάσαμε αμάξι... αλλά να έχει φύγει και το τελευταίο ΚΤΕΛ για Ρέθυμνο! Όλο αυτό μας κόστισε 100€ σε ταξί! Ευχαριστούμε :)"
Μειονεκτήματα: "Website wouldn't work, so I couldn't prebuy my luggage. At the airport they told me they didn't care and charged me double the internet price"
Μειονεκτήματα: "The flight was delayed for more than 1 hour without having any announcement nor a reps to tell you what was going on or when is the new departure time. The boarding procedure was awful and we had to wait too long outside terminal, too small terminal and very crowded, electricity went off twice, staff was too rude."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The boarding from that airport was the most inefficient and longest operation I’ve ever experienced."
Πλεονεκτήματα: "Attendants were friendly"
Μειονεκτήματα: "Nothing specific for this flight"
Πλεονεκτήματα: "It was by far the best of all 3 of the flights I had to take to get to Greece."
Πλεονεκτήματα: "Η άνεση στις θέσεις, η εξυπηρέτηση και το φαγητό , η πτήση!"
Μειονεκτήματα: "Poor sign indications in the boarding area."
Πλεονεκτήματα: "Δώρο: Πασχαλινή λαμπαδίτσα για το Πάσχα! Πολύ ωραίο!"
Πλεονεκτήματα: "Όλα στην ώρα τους. Όλα καλά!"
Μειονεκτήματα: "Complete disappointment! Aegean sucks"
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Plenty of room, friendly flight crew, comfortable cabin. It was my 4th flight that day and definitely the best of the 4. One long flight I had that day had poor air circulation...the Aegean flight had air vents that worked!"
Μειονεκτήματα: "We arrived in Athens earlier than planned and would have liked to have been able to get on an earlier flight. Aegean would not let us trade to an earlier flight...only way to fly earlier would be to pay full fare again."
Πλεονεκτήματα: "They give you snacks and drinks!!"
Πλεονεκτήματα: "The view of the caldera from the plane was just amazing!"
Μειονεκτήματα: "The airport in Thessaloniki was a bit warm, but maybe that's just part of being in Greece."
Πλεονεκτήματα: "Great friendly service"
Μειονεκτήματα: "Plane was dirty with crumbs on the floor"
Πλεονεκτήματα: "I loved how even though the flight was short they still put on all the bells and whistles. From wet towels to little snacks to just being kind and polite to everyone."
Πλεονεκτήματα: "Lots of leg room and space"
Μειονεκτήματα: "Late boarding and delayed process"
Μειονεκτήματα: "We paid for our bags in advance. We did not have the receipt, but the ticket agent was able tofu d it on the trip from Athens to Corfu. In Corfu, they didn't find it, so charged us double for the Checked bags."
Μειονεκτήματα: "The most unorganized professional experience of all time. We missed our flight to Split and they lost our bags. No one really seemed to care either. Plus, they had no way to route us to Spilt so we had to go buy a full price ticket to anther city (Dubrovnik) just to get into the country. Worst flight experience of all time"
Πλεονεκτήματα: "Quick flight, on time and nice crew"
Πλεονεκτήματα: "Only drinks served. Short flight."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Late incoming flight caused delay so we almost missed the connection."
Μειονεκτήματα: "Staff in Athens were outstanding. They contacted all those with tight connections and escorted us around Athens airport through expedited security and from one terminal to another. Without her I doubt we'd have made it."
Μειονεκτήματα: "Aegean canceled my flight the day before and refused to help me book a new flight on a different airline."