Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "No complaints!!"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "Fast, clean, gracious."
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Ίσως να προστεθούν ταινίες στο aegean stream.
Πλεονεκτήματα: "Τέλεια η ολυμπιακη/aegean"
Πλεονεκτήματα: "Πολύ καλό προσωπικό... Η εταιρία είναι σουπερ"
Πλεονεκτήματα: "Όλα άψογα"
Πλεονεκτήματα: "Easy boarding, on time and nice beverages."
Μειονεκτήματα: "Flight was delayed with no explanation"
Πλεονεκτήματα: "Very nice and helpful crew. Boarding experience not great in Fira or Athens with buses involved in both but the airline itself is great."
Πλεονεκτήματα: "Fast trip. Good job to the pilot even it was a delayed boarding."
Μειονεκτήματα: "To make a better and more organized boarding gate."
Μειονεκτήματα: "Flight was delayed airline lost all of our luggage"
Μειονεκτήματα: "Καθυστερημένη άφιξη,60 λεπτά μετά την προγραμματισμένη ώρα..Κακή ενημέρωση όσον αφορά την καθυστέρηση."
Πλεονεκτήματα: "Food service was great."
Μειονεκτήματα: "Flight left late for no apparent reason causing me to miss my connection. Was stuck for 5 hours in the Athens airport; was not given a meal voucher, a credit, a refund and I was denied entry into the airline’s lounge. Inconvenience, loss of 5 hours on my vacation, very poor customer experience!!!"
Πλεονεκτήματα: "Crew was very efficient and safety focused. Plane was clean, service was good."
Μειονεκτήματα: "Delayed by an hour and 40 minutes with zero explanation. No updates provided, our group was stuck in Split airport for hours with little ventilation and not much in the way of food."
Μειονεκτήματα: "Better boarding time.."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "On of the crew members at boarding treated us very poorly."
Πλεονεκτήματα: "quite charming staff"
Μειονεκτήματα: "a little delayed finger at boarding gate"
Πλεονεκτήματα: "The sandwich was delicious!!"
Μειονεκτήματα: "Nicer people working for easyJet. Very rude and not helpful staff"
Πλεονεκτήματα: "Fast boarding no delay"
Πλεονεκτήματα: "Last row has a great recliner!!!"
Μειονεκτήματα: "When booking I was not told that this flight would incur additional baggage charges of E70 Not happy about that"
Πλεονεκτήματα: "Εξυπηρετηση αψογη"
Πλεονεκτήματα: "Δεν θυμάμαι κάτι..."
Μειονεκτήματα: "Το αεροπλάνο καθυστέρησε 30’ με αποτέλεσμα όταν έφτασε Χανιά να έχει κλείσει η εταιρία που νοικιάσαμε αμάξι... αλλά να έχει φύγει και το τελευταίο ΚΤΕΛ για Ρέθυμνο! Όλο αυτό μας κόστισε 100€ σε ταξί! Ευχαριστούμε :)"
Μειονεκτήματα: "Website wouldn't work, so I couldn't prebuy my luggage. At the airport they told me they didn't care and charged me double the internet price"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The boarding from that airport was the most inefficient and longest operation I’ve ever experienced."
Πλεονεκτήματα: "Attendants were friendly"
Μειονεκτήματα: "Nothing specific for this flight"
Πλεονεκτήματα: "Η άνεση στις θέσεις, η εξυπηρέτηση και το φαγητό , η πτήση!"
Μειονεκτήματα: "Poor sign indications in the boarding area."
Πλεονεκτήματα: "Δώρο: Πασχαλινή λαμπαδίτσα για το Πάσχα! Πολύ ωραίο!"
Πλεονεκτήματα: "Όλα στην ώρα τους. Όλα καλά!"
Μειονεκτήματα: "Complete disappointment! Aegean sucks"
Πλεονεκτήματα: "Plenty of room, friendly flight crew, comfortable cabin. It was my 4th flight that day and definitely the best of the 4. One long flight I had that day had poor air circulation...the Aegean flight had air vents that worked!"
Μειονεκτήματα: "We arrived in Athens earlier than planned and would have liked to have been able to get on an earlier flight. Aegean would not let us trade to an earlier flight...only way to fly earlier would be to pay full fare again."
Μειονεκτήματα: "At the checking counter I was told that I did not prepay my checked-in luggage. I was not aware this was necessary on this airline and there was no way to prepay it when I did the on-line booking. This resulted in an unexpected extra charge of Euro 70 for two checked bags."
Πλεονεκτήματα: "They give you snacks and drinks!!"
Πλεονεκτήματα: "The view of the caldera from the plane was just amazing!"
Μειονεκτήματα: "The airport in Thessaloniki was a bit warm, but maybe that's just part of being in Greece."
Πλεονεκτήματα: "Check in staff at Istanbul airport was super friendly and smooth check, we had couple questions but we were told in beautiful way."
Πλεονεκτήματα: "The flight attendants were nice"
Μειονεκτήματα: "Flight was delayed, missed our connection in Athens, had to change to Turkish airlines, didn't get our bags. Pretty much a disaster."
Πλεονεκτήματα: "On time and great service"
Πλεονεκτήματα: "Lots of leg room and space"
Μειονεκτήματα: "Late boarding and delayed process"
Μειονεκτήματα: "We paid for our bags in advance. We did not have the receipt, but the ticket agent was able tofu d it on the trip from Athens to Corfu. In Corfu, they didn't find it, so charged us double for the Checked bags."
Πλεονεκτήματα: "Really liked the representatives who helped us check in (there were two who helped us). I also liked the prompt service on the plane and the shuttle to/from the plane."
Μειονεκτήματα: "The ladies at the sales counter were not able to help us with anything. We had arrived well over an hour and a half before our domestic flight and they kept telling us they werent able to solve a simple baggage payment issue. Could not get through to the helpdesk either, and the site would not let us check-in early. Absolute mess and rude customer service."
Μειονεκτήματα: "The most unorganized professional experience of all time. We missed our flight to Split and they lost our bags. No one really seemed to care either. Plus, they had no way to route us to Spilt so we had to go buy a full price ticket to anther city (Dubrovnik) just to get into the country. Worst flight experience of all time"
Πλεονεκτήματα: "Comfortable seat and snack and refreshment"
Πλεονεκτήματα: "Late incoming flight caused delay so we almost missed the connection."
Μειονεκτήματα: "Staff in Athens were outstanding. They contacted all those with tight connections and escorted us around Athens airport through expedited security and from one terminal to another. Without her I doubt we'd have made it."
Μειονεκτήματα: "Aegean canceled my flight the day before and refused to help me book a new flight on a different airline."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Everything else was awful. So unorganized."
Πλεονεκτήματα: "Consistent SAS quality"
Μειονεκτήματα: "Drinks expensive"
Πλεονεκτήματα: "Swedish lady good, Spanish lady not as much."
Μειονεκτήματα: "Spanish lady."
Πλεονεκτήματα: "crew was pleasant"
Μειονεκτήματα: "boarding was chaotic"
Πλεονεκτήματα: "Great service. Very comfortable seat"
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Πλεονεκτήματα: "Boarding was easy, flight was smooth and on time."
Μειονεκτήματα: "Seats were snug, granted we had the less expensive tickets."
Μειονεκτήματα: "Long delay due to weather"
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Πλεονεκτήματα: "Great food and service as always"
Πλεονεκτήματα: "food wqs decent entertainment options were also good."
Μειονεκτήματα: "nothing to complain about except leg space"
Πλεονεκτήματα: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Μειονεκτήματα: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Πλεονεκτήματα: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Πλεονεκτήματα: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."
Πλεονεκτήματα: "Free coffee in the plane"
Μειονεκτήματα: "Only one free soda. Beer and wine for a fee."
Πλεονεκτήματα: "Excellent all around. Super smooth, friendly and fast!!"
Πλεονεκτήματα: "On time flight"
Πλεονεκτήματα: "Efficient processing of passengers onto aircraft."
Πλεονεκτήματα: "Efficient processing of passengers onto aircraft."
Πλεονεκτήματα: "All went well !! On time friendly staff ."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Μειονεκτήματα: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."
Πλεονεκτήματα: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Μειονεκτήματα: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Μειονεκτήματα: "I paid for internet but it never worked"
Μειονεκτήματα: "This flight never happened"
Πλεονεκτήματα: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Μειονεκτήματα: "Flight arrived on time."
Μειονεκτήματα: "Seat was uncomfortable."
Μειονεκτήματα: "The flight arrived an hour late."
Μειονεκτήματα: "Long connection"
Μειονεκτήματα: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Modern plane, great entertainment system"
Μειονεκτήματα: "Paying for booze, vegetarian breakfast is awful."
Πλεονεκτήματα: "Boarding was quick, the staff was friendly, the plane was clean."
Μειονεκτήματα: "I was really cramped in my seat and was unimpressed with the food."
Πλεονεκτήματα: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Πλεονεκτήματα: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Μειονεκτήματα: "Delayed, charged even for water:("
Πλεονεκτήματα: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Μειονεκτήματα: "Food tasted Horrible"
Πλεονεκτήματα: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Πλεονεκτήματα: "Short flight, friendly crew."
Πλεονεκτήματα: "Nice meal, friendly staff"
Πλεονεκτήματα: "Everything worked well."
Μειονεκτήματα: "Movie selection could be lager."
Πλεονεκτήματα: "Introduce meals even to economy class"
Πλεονεκτήματα: "Passengers nice"
Μειονεκτήματα: "Food options not everyone eats chicken"
Πλεονεκτήματα: "The flight staff was fantastic!"
Μειονεκτήματα: "2 hr delay on a 2 hr flight"
Πλεονεκτήματα: "On time. Efficient boarding."
Μειονεκτήματα: "Not even water or coffee was free. Charge for everything."
Πλεονεκτήματα: "The Boarding was fast and the Entertainment ok"
Μειονεκτήματα: "Minimal Service Southwest style. Not the best international trip."
Πλεονεκτήματα: "Value for money"
Μειονεκτήματα: "Boarding process really needs to improve. There is usually a chaos during boarding"
Πλεονεκτήματα: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."
Μειονεκτήματα: "More nice crew. TV on the plane"
Πλεονεκτήματα: "The captain was really nice when talking over the speaker."
Μειονεκτήματα: "The food isn't free and there are no snacks given out."
Πλεονεκτήματα: "The seats were comfortable and there were a lot of toilets for use."
Μειονεκτήματα: "There wasn't a huge selection of movies/episodes of shows to watch."
Πλεονεκτήματα: "Plenty of legroom, friendly crew"
Μειονεκτήματα: "Delays were not communicated at all. Plane was very old with no seat back entertainment or in flight magazine. A large piece of the plane fell off on takeoff and hit a passenger in the head. The crew tried to jam it back in place but it was obvious it would not stay put. It fell off two more times."
Μειονεκτήματα: "Too many extra charges, baggage,boarding,seats."
Πλεονεκτήματα: "The crew was lovely and accommodating"
Μειονεκτήματα: "You have to pay for everything. No meals, no water, was included on an almost 9 hour flight. We booked a flight through Norwegian on the way to Athens and did not have to pick a meal in advance however apparently on our return flight we had to? Doesn’t make any sense. Also there is very little room."
Μειονεκτήματα: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Πλεονεκτήματα: "Seat was okay. Enough overhead space for everyone"
Μειονεκτήματα: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."
Μειονεκτήματα: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."
Πλεονεκτήματα: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Μειονεκτήματα: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Πλεονεκτήματα: "Plane was great ."
Μειονεκτήματα: "Long chaotic lines at check in. Deplaning in Paris took way too long as we had to board buses (no jet bridge ) Long lines at immigration in a forgotten part of CDG airport reserved for the budget airlines. Won’t be flying with them again"
Πλεονεκτήματα: "Plane condition was decent."
Μειονεκτήματα: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Μειονεκτήματα: "There was no food. Only by purchase which is bad for transatlantic flight"
Μειονεκτήματα: "Boarding was super slow"
Πλεονεκτήματα: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Μειονεκτήματα: "Complementary water, coffee or tea"
Μειονεκτήματα: "We sat right by the kitchen galley. It was very noisy"
Πλεονεκτήματα: "When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium."
Μειονεκτήματα: "How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65."
Πλεονεκτήματα: "Seat 6D has lots of leg room"
Μειονεκτήματα: "The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight."
Μειονεκτήματα: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."
Πλεονεκτήματα: "Smooth , efficient and comfortable"
Μειονεκτήματα: "Seats can be a little narrow , I’m a big giy"
Πλεονεκτήματα: "Good price"
Μειονεκτήματα: "Boarding was chaotic, crew was indifferent, seats were packed together, food (bought with ticket) was dry rubbery chicken, plain rice, and 4 slices of zucchini. This was on a 777 operated by another airline from Paris Orly to Newark. On the way in, we were on a Norwegian 787 from JFK to Charles de Gaulle and the flight was much better, but took forever to get off the plane and into Paris."
Μειονεκτήματα: "Check in was absolutely horrible, customer service in all aspects of check in made me never want to fly Norwegian"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"
Πλεονεκτήματα: "Spacious, comfortable"
Μειονεκτήματα: "No pillows, breakfast not very good"
Πλεονεκτήματα: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Μειονεκτήματα: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."
Μειονεκτήματα: "I flew from Milano and transferred in Oslo. We had 1,5 hrs of lay over which should be sufficient to transfer baggage to the NY flight however, my bag didn’t make it to NY. The staff at JFK couldn’t tell me where the bag is, I am still waiting to hear from them."
Πλεονεκτήματα: "There were TVs"
Μειονεκτήματα: "The process to check in in nyc was unbelievably disorganized, inefficient, and superfluous. The planes were consistently late. thw staff was rude."
Πλεονεκτήματα: "Premium Economy was good."
Πλεονεκτήματα: "Crew was extremely helpful. The flight was delayed and it was cutting it close with my connecting flight. One of the crew members had the bus take me to my terminal and I made the flight."
Πλεονεκτήματα: "Plane super modern, speed of crew, comfort"
Μειονεκτήματα: "Weight limit on the carry on"
Πλεονεκτήματα: "new fleet. good entertainment. quiet. very friendly assistants."
Πλεονεκτήματα: "Clean cabin, friendly and efficient crew, quick service via app for snacks, etc."
Μειονεκτήματα: "Crowded overheated waiting area at the gate; 2 ½ hour flight delay"
Πλεονεκτήματα: "The crew was helpful and polite."
Μειονεκτήματα: "Boarding was horrible. Food is way overpriced for what you get...even for airplane food."
Πλεονεκτήματα: "The plane was nice and cool, and the music was a nice touch."
Μειονεκτήματα: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."
Πλεονεκτήματα: "The bulkhead seats were great. Lots of room. Would love to come home with those"
Μειονεκτήματα: "The boarding process was a bit helper skeleton. Really could not understand the woman announcing"
Πλεονεκτήματα: "Crew were attentive."
Μειονεκτήματα: "Front row passengers were loud and inconsiderate the whole way across. Couldn't sleep. Perhaps an announcement to inform passengers to please keep conversation to an appropriate level for most want to sleep would be nice."
Πλεονεκτήματα: "Flying in a Boeing 787, flight was on time, crew was very professional, more comfortable than legacy airlines."
Μειονεκτήματα: "Cabin was cold, drinks, meals, services were bare minimum"
Πλεονεκτήματα: "The plane was very comfortable. I love the individual screens."
Μειονεκτήματα: "I tried to sign into prepay for my bag the day before my flight and couldn't, then I had to pay the 50 Euros at the airport and the lady helping me was not helpful when I explained this situation."
Πλεονεκτήματα: "Fast flight. Easy boarding & transferring. On time."
Μειονεκτήματα: "Small seats, no entertainment."
Πλεονεκτήματα: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."
Πλεονεκτήματα: "Food, service, movies"
Μειονεκτήματα: "Being over an hour late. Not enough leg room in economy."
Μειονεκτήματα: "They did not have the vegetarian meal that I Pre ordered and paid for. I was very disappointed."
Πλεονεκτήματα: "Service unhappy to be there. Crazy delays."
Μειονεκτήματα: "they do not even serve you water, when I asked ofr water they asked me to pay, it is not low cost Airline,l very unfriendly staff, I will never fly it again., the staff border line rudeness and have attitude issue. 7 hours flight or torture"
Πλεονεκτήματα: "Brand new plane 2 chargers per seat Don't overbook/overcrowd flights Didn't charge for checked luggage"
Πλεονεκτήματα: "Staff was fine."
Μειονεκτήματα: "Unacceptable not to have entertainment (movies) on a transatlantic flight in this day and age. We were forewarned but my phone does not maintain power for 8 hours and I would not watch a movie on my phone anyway. I did not bring a laptop or ipad."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel"
Πλεονεκτήματα: "The flight was short"
Μειονεκτήματα: "My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it."
Μειονεκτήματα: "Basic seats and late fligjt"
Πλεονεκτήματα: "Short comfortable flight, no free drinks or snacks"
Μειονεκτήματα: "One piece of our luggage didn't make it. It's been 3 days, still no luggage!"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Μειονεκτήματα: "Handeling of boarding passengers"
Πλεονεκτήματα: "4 hour delay."
Μειονεκτήματα: "On time. At least vouchers."
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Μειονεκτήματα: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Μειονεκτήματα: "More legroom than expected. Large fees for checked bags in my opinion."
Μειονεκτήματα: "Nothing at all."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "The crew was very pleasant, especially the member who spilled ice all over me (received free bottle of water)."
Μειονεκτήματα: "They need to add more seating in the waiting area, we are seniors and had no seats."
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Μειονεκτήματα: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Μειονεκτήματα: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Μειονεκτήματα: "Cramped bus to plane otherwise great"
Μειονεκτήματα: "Inefficient from check in to deplaning"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "Per the airline, passengers are allowed 1 personal item such as a purse or computer bag PLUS 1 carry on that falls within size parameters. When my daughter and I went to board we, along with several other passengers were pulled aside. We were told that our personal item had to be placed into our carry on or we would need to pay Eu60 to check a bag each. There was not enough time before flight to get someone in charge to talk to so we paid to check 2 bags."
Πλεονεκτήματα: "Super Easy for a traveler with simple expectations."
Μειονεκτήματα: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Πλεονεκτήματα: "The food is reasonably priced and tastes good."
Μειονεκτήματα: "The seats don't recline and are so cramped you can't possibly take a nap."
Πλεονεκτήματα: "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Μειονεκτήματα: "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Μειονεκτήματα: "It was late almost lost my connection"
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Πλεονεκτήματα: "On time boarding and takeoff"
Μειονεκτήματα: "The sandwich I had was of poor quality"
Μειονεκτήματα: "The seats were small"
Πλεονεκτήματα: "Courtesy and helpful."
Μειονεκτήματα: "Original welcome at check-in."
Πλεονεκτήματα: "Its cheap on time"
Μειονεκτήματα: "The ground crew didn't allow a carry on which was supposedly allowed"
Πλεονεκτήματα: "absolutely nothing..."
Μειονεκτήματα: "The stewardesses lost control of a rowdy, ugly British drinking crowded plane - with liquor bottles being passed through the plane.....and at the end of the flight, the pilot had to abort a landing and scream at the clients to get in their seats and belt up or he wouldn´t land. I have never been as scared or insulted as I was on this flight...and will NEVER fly on easy jet or from Stansted again....."
Πλεονεκτήματα: "Quick check in, comfortable seats and on time"
Μειονεκτήματα: "Nothing really..."
Μειονεκτήματα: "Checkin lines were horrible.."
Πλεονεκτήματα: "Excellent value, friendly staff! Great bargain!!!"
Πλεονεκτήματα: "We did not realize Easyjet does not distinguish between personal items and carry-on luggage like most other carriers. As such we had too many hand bags. They kindly checked our bags for us."
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Πλεονεκτήματα: "Comfortable, clean, and on schedule."
Πλεονεκτήματα: "The price. The flight attendants were nice."
Μειονεκτήματα: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."
Πλεονεκτήματα: "Very comfortable experience. Boarding was easy. Check in was convenient. Crew was friendly."
Μειονεκτήματα: "Nothing in particular to dislike."