Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Πλεονεκτήματα: "Good pilot."
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Μειονεκτήματα: "Food, not in time."
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Air pressure in cabin was terrible"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Μειονεκτήματα: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Πλεονεκτήματα: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Staff was great, fast easy check in, food was nice and everything was on time."
Πλεονεκτήματα: "Hassle free boarding. Considerate crew."
Μειονεκτήματα: "The seats were uncomfortable."
Πλεονεκτήματα: "The crew was very helpful"
Μειονεκτήματα: "It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip"
Μειονεκτήματα: "Απαράδεκτο που αναγκαστήκαμε να πληρώσουμε εξτρά χρήματα γιατί η χειραποσκευή μας είναι 1 κιλό πιο βαριά. Για τόσες ώρες ταξίδι θα μπορούσαν να προσφέρουν έστω ένα νερό ή ένα μικρό σνακ. Δε νομίζω να επιλέξω ξανά αυτή την αεροπορική εταιρία."
Πλεονεκτήματα: "My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us."
Μειονεκτήματα: "Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me."
Πλεονεκτήματα: "Service is great def gonna use them more !!!!"
Μειονεκτήματα: "No food, no entertainment"
Πλεονεκτήματα: "Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!"
Μειονεκτήματα: "The landing. The pilot left a dent on the runway."
Πλεονεκτήματα: "Good short flight, with free drinks/snack"
Μειονεκτήματα: "It was all fine"
Πλεονεκτήματα: "Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room."
Μειονεκτήματα: "We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems."