Πλεονεκτήματα: "The crew and the food"
Μειονεκτήματα: "The entertaiment selection. Should get better movie, TV and news selection"
Μειονεκτήματα: "Food could be better."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Food, chicken option was horrible"
Μειονεκτήματα: "Entertaining on board"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "Se take to much turbulence"
Μειονεκτήματα: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."
Μειονεκτήματα: "Don’t approach"
Πλεονεκτήματα: "The crew were really welcoming, which is not always common on BA."
Μειονεκτήματα: "The entertainment system is tired, and the selection could be a lot better."
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "Crew was amazing. Food was amazing too!"
Μειονεκτήματα: "Delay time."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Boarding and ticketing bin Berlin took over an hour and a half."
Πλεονεκτήματα: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Πλεονεκτήματα: "The staff is friendly & helpful."
Μειονεκτήματα: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Μειονεκτήματα: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."
Πλεονεκτήματα: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."
Πλεονεκτήματα: "Great safety video, made me laugh."
Μειονεκτήματα: "Seats were too small..tight fit."
Πλεονεκτήματα: "Wonderful service ....i like everything"
Μειονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"
Μειονεκτήματα: "Tight seating altho many open at rear so was able to move there"
Μειονεκτήματα: "Theres no entertainment and I had to run to my gate because the connection time is so short."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "You can’t pay to pick a seat"
Μειονεκτήματα: "Quality of food"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "Food was poor Service was mechanical non personal"
Πλεονεκτήματα: "was a very unremarkable flight,"
Μειονεκτήματα: "Flight was cancelled. I found out as I was entering Nairobi Airport. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. It was chaotic, with no one appearing to know what options were available. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. Terrible customer service."
Πλεονεκτήματα: "Everything; crew was accommodating and friendly; food was good; crew offered liquid refreshments throughout the flight; crew demonstrated concern for our comfort."
Μειονεκτήματα: "Nothing; everything was excellent"
Μειονεκτήματα: "Water costed money and only credit card accepted"
Πλεονεκτήματα: "Friendly attendants."
Μειονεκτήματα: "Very cramped seating."
Πλεονεκτήματα: "Flights were on time, staff was courteous."
Μειονεκτήματα: "Food was not tasty, leg space was inadequate, air conditioning was not adjustable,"
Πλεονεκτήματα: "Loved how easy it was to board the plane."
Μειονεκτήματα: "That there was a child who would not stop yelling but that is not your fault."
Μειονεκτήματα: "Flight was late, boarding was confusing. Not even a free glass of water. Really quite mediocre"
Μειονεκτήματα: "No water was even available for free"
Μειονεκτήματα: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Πλεονεκτήματα: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Μειονεκτήματα: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Great movie options. Numerous offers of water and juice. Friendly crew."
Πλεονεκτήματα: "The pilot was gentle landing the pane"
Μειονεκτήματα: "No complimentary anything, not even water"
Πλεονεκτήματα: "I liked the movies and the entertainments on the plane."
Μειονεκτήματα: "People like old when it comes to history, traditions, restaurants etc. But when it comes to travel and technology people don't. Two of my friend's entertainment monitors were broken, bugs with the program all the time, no wifi on board. Compared to other airlines BA was quite disappointing."
Πλεονεκτήματα: "The crew on the plane"
Μειονεκτήματα: "The staff at check in and the gate agents were HORRIFIC!"
Μειονεκτήματα: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"
Μειονεκτήματα: "ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients""
Πλεονεκτήματα: "Seats were good, movie selection good. Everyone very nice."
Μειονεκτήματα: "No breakfast!! Just grapes or banana and granola bar??"
Πλεονεκτήματα: "We were in coach. They would not allow us to take any water on board the plane unless we were in business or first class. Really wierd. This was a night flight, so we slept most of the way.."
Πλεονεκτήματα: "Courteousness , pleasant staff and good food on board. Overall my flight was good. Nothing to complain about."