Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"
Πλεονεκτήματα: "Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing"
Μειονεκτήματα: "The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly."
Μειονεκτήματα: "The seat didn’t recline and the entertainment didn’t work"
Πλεονεκτήματα: "The seats were very comfortable"
Μειονεκτήματα: "The entertainment"
Μειονεκτήματα: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"
Πλεονεκτήματα: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything very excellent"
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "I paid for extra space and it looked like the seats I got were the same as all the others"
Πλεονεκτήματα: "The flight was seamless,appreciated the frequent food and drink service"
Μειονεκτήματα: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."
Πλεονεκτήματα: "Nice plane, about the best in-seat entertainment options I've ever encountered."
Μειονεκτήματα: "Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front."
Μειονεκτήματα: "Cramped, old plane with no entertainment system."
Πλεονεκτήματα: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"
Πλεονεκτήματα: "The service and the airplane"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."
Πλεονεκτήματα: "Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles"
Μειονεκτήματα: "The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight"
Πλεονεκτήματα: "Food, drink, viewing options on the personal monitor."
Μειονεκτήματα: "The seats are terrible! Too small and way too close together!"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Too warm"
Πλεονεκτήματα: "Professional crew. Excellent service. Punctual. Efficient boarding in Munich. Good communication from pilot"
Μειονεκτήματα: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."
Πλεονεκτήματα: "excellent service."
Μειονεκτήματα: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."
Μειονεκτήματα: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Πλεονεκτήματα: "Good movies and TV to choose from."
Μειονεκτήματα: "Food sucks. Bland and gooey pasta as vegetarian option."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Πλεονεκτήματα: "The entire crew went above and beyond to ensure the most comfortable and enjoyable experience."
Πλεονεκτήματα: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "The food is not tasty"
Πλεονεκτήματα: "Large leg room"
Μειονεκτήματα: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Μειονεκτήματα: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Πλεονεκτήματα: "The most professional and helpful crew"
Πλεονεκτήματα: "Excellent service....very comfortable."
Πλεονεκτήματα: "On time. Fast boarding and un boarding. Crew is very friendly."
Μειονεκτήματα: "No tv, though understandably on a short flight."
Μειονεκτήματα: "Delayed taking off due to airport queue."
Μειονεκτήματα: "Not enough space in between seats"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Good flight good seats smooth ride."
Μειονεκτήματα: "Boarding was not organized."
Πλεονεκτήματα: "all are O.k"
Μειονεκτήματα: "delays"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."