Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."
Πλεονεκτήματα: "Crew was amazing."
Μειονεκτήματα: "Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep."
Μειονεκτήματα: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was very professional and efficient! Flight was fairly on time"
Μειονεκτήματα: "Selection of movies was not the best I've experienced"
Μειονεκτήματα: "Perdieron las maletas"
Πλεονεκτήματα: "The seats were very spacious and we were fed on the flight!"
Μειονεκτήματα: "In flight entertainment."
Πλεονεκτήματα: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Μειονεκτήματα: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"
Πλεονεκτήματα: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Πλεονεκτήματα: "Staff is great"
Μειονεκτήματα: "Food is not good."
Πλεονεκτήματα: "The staff on board the plane was excellent. I thoroughly enjoyed the flight! Food was delishious!"
Μειονεκτήματα: "The ticket kiosk would not read passports. It was so frustrating to have to continuously try over and over again. With no attendant at the location and a long line, I wasn’t sure how to proceed. There were plenty of people having the same difficulty. It took about 12 minutes to occomplish a minut long job."
Πλεονεκτήματα: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Μειονεκτήματα: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."
Μειονεκτήματα: "I did not like the fact that I was not on this flight."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Μειονεκτήματα: "See first comment."
Μειονεκτήματα: "Flight was delay for almost a hour."
Μειονεκτήματα: "You lost my luggage !!"
Πλεονεκτήματα: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."
Μειονεκτήματα: "Got a little hot in the cabin"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "No language options on tv besides english."
Μειονεκτήματα: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Πλεονεκτήματα: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Μειονεκτήματα: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"
Μειονεκτήματα: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Μειονεκτήματα: "Air didn't work, stewardess were rude"
Πλεονεκτήματα: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"
Πλεονεκτήματα: "The staff was so accommodating and friendly! Great trip!"
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Μειονεκτήματα: "Slightly larger food portion"
Πλεονεκτήματα: "The pilots were very good as always"
Μειονεκτήματα: "1 there was a baby screaming for about 5 hours next to me and the crew didn't do anything to help calm him down. I couldn't sleep or watch tv, neither my neighbors. Food: they served food without any drinks. I had to wait starting eating for another 10 min when they served water. Entertainment: there is no Russian language as an option."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Excellent, helpful steward."
Μειονεκτήματα: "the seat. not suitable for a business category"
Πλεονεκτήματα: "The crew and the food"
Πλεονεκτήματα: "the staff is top notch"
Πλεονεκτήματα: "It was all together a pleasant trip."
Πλεονεκτήματα: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Μειονεκτήματα: "The seat that I paid for was taken from me by Lufthansa without explanation or a refund."
Μειονεκτήματα: "Little more leg room would be nice"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats and legroom"
Μειονεκτήματα: "Baggage claim was nearly one hour long"
Μειονεκτήματα: "Not even water is offered to people"
Πλεονεκτήματα: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Πλεονεκτήματα: "Quick and convenient"
Μειονεκτήματα: "Delays are always an issue"
Πλεονεκτήματα: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Πλεονεκτήματα: "The crew was personable. Flight was on time."
Πλεονεκτήματα: "Cheap ticket"
Μειονεκτήματα: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Πλεονεκτήματα: "Plane comfort was normal to good."
Μειονεκτήματα: "Boarding staff at Orly was disgustingly rude."
Μειονεκτήματα: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding and disembarking were poor"
Πλεονεκτήματα: "Gets the job done. Quick flight, well managed. Crew members were nice."
Μειονεκτήματα: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Μειονεκτήματα: "water is not complimentary"
Πλεονεκτήματα: "Lines and delays and shuttles and more delays."
Πλεονεκτήματα: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Μειονεκτήματα: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Πλεονεκτήματα: "EAsy boarding, staff, comfort, cleanliness, everything."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Boarding was quick and efficient"
Μειονεκτήματα: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Πλεονεκτήματα: "Very good service"
Πλεονεκτήματα: "Very good value for the money. Flight was comfortable, i paid extra for extra leg room which worked out very well. Flight was on time and the staff was friendly. Major step up from Ryanair."
Πλεονεκτήματα: "Everything was as expected"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Πλεονεκτήματα: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "The crew was polite and helpful."
Μειονεκτήματα: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Μειονεκτήματα: "Flight was delayed. Very little communication"
Μειονεκτήματα: "If you EasyJet ever lands or boards on time I want to know about it. #LateJet"
Πλεονεκτήματα: "Crew was fine"
Μειονεκτήματα: "EVERYTHING ELSE"
Πλεονεκτήματα: "Four hours of delay."
Μειονεκτήματα: "malpenza boarding area really stressful!"
Πλεονεκτήματα: "Friendly crew."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Friendly crew, arrived 40 minutes early."
Μειονεκτήματα: "Seat wouldn’t recline."
Μειονεκτήματα: "Bus at arrival"
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Πλεονεκτήματα: "Plane was empty and they gave us good seats"
Μειονεκτήματα: "When boarding the staff did not cooperate and did not change our seats"
Πλεονεκτήματα: "Crew was friendly and courtious"
Μειονεκτήματα: "Long lines waiting to board. No pkace to sit, no bathrooms, nothing. On-board weird 40 min tarmac delay. No offer of water or anything not glued to a price tag. Come on - people need a drink of water after hours sitting on a plane and standing in lines. Unbelievable!"
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Μειονεκτήματα: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Μειονεκτήματα: "Cramped bus to plane otherwise great"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Πλεονεκτήματα: "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Μειονεκτήματα: "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."
Πλεονεκτήματα: "The crew was nice"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Πλεονεκτήματα: "I have 1kg more on the suitcase and they didn´t charge more"
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "I was happy that we had assigned seats. It used to be that everyone boarded and got the seats they could manage."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Πλεονεκτήματα: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Μειονεκτήματα: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Μειονεκτήματα: "Delayed over 2 hours"
Μειονεκτήματα: "My rolling suitcase had a wheel and the lower plastic housing ripped off of the framework. I can't imagine how rough this was handled to arrive this damaged. Never flying easyJet again"
Πλεονεκτήματα: "Always fly wel on easyjet!"
Μειονεκτήματα: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Μειονεκτήματα: "Stupidly long wait"
Πλεονεκτήματα: "inflight crew were friendly."
Μειονεκτήματα: "desk personnel were unhelpful. asked me to present my boarding pass when they should be the ones printing it out for me. when checking bags, the cost of checking my bags was almost double what i paid for the actual ticket and i had to drag my bags across the lobby to a totally separate desk, pay for the items, then wait in line again to check them. stupid airline."
Πλεονεκτήματα: "On Time. Nice and friendly Cree"
Πλεονεκτήματα: "It went fine. Did not have food though."
Πλεονεκτήματα: "Crew were nice, and boarding was quick."
Μειονεκτήματα: "No entertainment. Food and drinks for purchase only. Uncomfortably firm seats."
Πλεονεκτήματα: "Kind crew, easy boarding and comfortable flight."
Πλεονεκτήματα: "Everything went smooth & as planned"
Πλεονεκτήματα: "Crew was superlative."
Μειονεκτήματα: "Super tight seats did not recline. Flights are not confirmed had 2 flights cancelled and had to fight to get onto another flight. Tough with a baby and toddler."