Μειονεκτήματα: "Staff was very friendly, courteous and helpful."
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "More entertainment"
Μειονεκτήματα: "Better choice of movies"
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Μειονεκτήματα: "crew at the gate."
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was terrific and friendly as I expected."
Μειονεκτήματα: "I have no other suggestions here since I'm pleased with the flight and services."
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Πλεονεκτήματα: "Very smooth"
Μειονεκτήματα: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Πλεονεκτήματα: "Great staff and air flight attendants"
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Μειονεκτήματα: "The way the movies, needed extra parts. No touch screen"
Μειονεκτήματα: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Πλεονεκτήματα: "All staff of Swiss made you feel important."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "The service and food are very good."
Μειονεκτήματα: "Tight space for business class."
Πλεονεκτήματα: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Μειονεκτήματα: "A little tight in economy and i am short"
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Μειονεκτήματα: "It was very late, with us on it."
Πλεονεκτήματα: "2 snacks .. friendly flight attendants .. early arrival"
Μειονεκτήματα: "seat pitch a bit tight"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"
Μειονεκτήματα: "It was delayed almost an hour."
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Thank you for the sandwich!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Πλεονεκτήματα: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Μειονεκτήματα: "NOTHING"
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Μειονεκτήματα: "Boarding was a little chaotic"
Μειονεκτήματα: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."
Πλεονεκτήματα: "I had no idea i would be charged for just one check in bag!"
Μειονεκτήματα: "I had no idea i would be charged for checked in bag! Scam!"
Πλεονεκτήματα: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Πλεονεκτήματα: "Your crew is amazing."
Πλεονεκτήματα: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Good service inflight"
Μειονεκτήματα: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Πλεονεκτήματα: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Upgraded to business class. Very professional and attentive crew."
Μειονεκτήματα: "Same comments as above."
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Μειονεκτήματα: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."
Πλεονεκτήματα: "They were nice, rushed through beverages, but since it was a short flight that's understandable."
Μειονεκτήματα: "The top cushion on the seats could be less bulky."
Πλεονεκτήματα: "Seating and leg room much better than Ryan Air!"
Μειονεκτήματα: "The food. We waited too long to take off and there was no announcement why we were sitting on waiting..."
Πλεονεκτήματα: "I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus."
Μειονεκτήματα: "They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization."
Μειονεκτήματα: "Crew could have been more interested. Seat could have reclined and gone upright properly."
Πλεονεκτήματα: "Crew were very friendly and helpful."
Πλεονεκτήματα: "Seat was fine ! I was very thirsty and no free water.."
Μειονεκτήματα: "Free drink/ water !!!"
Πλεονεκτήματα: "No issues at all."
Μειονεκτήματα: "No issues to report."
Μειονεκτήματα: "No TV on board and you had to pay for a glass of water"
Πλεονεκτήματα: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."
Πλεονεκτήματα: "Crew was professional and polite. Food was tasty. Good entertainment available."
Μειονεκτήματα: "Unfortunately, some technical issues prevented us from taking off on time, and we had about an 1 hour and 15 minute delay."
Πλεονεκτήματα: "US Customs and Immigration pre-clearance in Dublin allowed me to avoid filling out a landing card and dealing with long immigration lines at JFK. Very good selection of films and TV shows via on board entertainment system. Food decent."
Μειονεκτήματα: "Selection of amenities at Dublin Airport in the US pre-clearance area is poor."
Πλεονεκτήματα: "Crew outstanding"
Μειονεκτήματα: "Boarding is outside."
Πλεονεκτήματα: "Aer Lingus flight was great - comfortable seats, good entertainment options with movies an music and good food!"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Arrive a day later no sleep to LOST MISSING bags for both myself and my daughter."
Μειονεκτήματα: "We boarded okay but then we had to sit on the plane for over an hour before we actually took off. So arrival into Lyon was late. Also had to buy any food or drink if we wanted anything."
Πλεονεκτήματα: "Very pleasant, competent, attentive, efficient crew."
Μειονεκτήματα: "I did not like the delay in departing for Frankfurt-- missed the rental car and a meeting scheduled with a friend. Lufthansa for Frankfurt managed to depart on time. I know this may be out of your control."
Πλεονεκτήματα: "Service and people were nice enough"
Μειονεκτήματα: "Seats are a bit uncomfortable and thin. Less room then normal US domestic flight. Lost my bags."
Μειονεκτήματα: "Extremely uncomfortable. The seats were too close together and not enough room, but overall the airline is great. Will travel with them again, but will travel business class next time."
Μειονεκτήματα: "Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better."
Πλεονεκτήματα: "Even if Aer LIngus is considered a low cost, I felt it was everything but that. The plane looked new, the board computers were modern and had the latest movies, there were charging docks for phones and even internet. We got to Orlando 30 minutes ahead of schedule, which was great!"
Πλεονεκτήματα: "Seats, Service , food Everything was great"
Μειονεκτήματα: "nothing"
Μειονεκτήματα: "Passengers line up to board instead of waiting for their number rows to be called. I ended up boarding later than most and the overhead lockers of the front rows (where I was sitting) were completely full. I had to place my baggage very far back and wait for almost everyone to leave the plane so I could collect it."
Μειονεκτήματα: "Their food is grotesque."
Πλεονεκτήματα: "We arrived minutes earlier."
Μειονεκτήματα: "The cabin lights after dinner were supposed to go off so people could sleep. The lights were going on and off uncontrollably the last few hours of the flight. Flight attendant said the plane had issues with the "control panel because it was an old plane". The worst part was when a female flight attendant wouldn't move her feet over a few inches while sitting in her chair, so that I (a pregnant woman) could use the closest bathroom to my seat in the back cabin. I had to ask her twice and both times she confirmed "She was on her break and would not move her feet" so that I could use the bathroom. Also note, the seatbelt sign was off but that wasn't even her excuse. The bathrooms were dirty and the toilet seats need to be replaced to be asked to sit on those is degrading!"
Πλεονεκτήματα: "Flight attendants were excellent."
Μειονεκτήματα: "Food was so so. Entertainment selection was so so. Entertainment technology was substandard."
Πλεονεκτήματα: "Excellent service from counter in both Newark and Dublin. Cabin crew was very attentive and complimentary food and beverage was just great!"
Πλεονεκτήματα: "short and uneventful...friendly staff!"
Πλεονεκτήματα: "had a row to myself"
Πλεονεκτήματα: "The seats were comfortable"
Μειονεκτήματα: "3 hours in the machine and not even a soda or bag of peanuts for a flight during lunch time. This was not American Airlines, it was Aer Lingus. They want to sell drinks, snacks and duty free. Hey, we were already paying enough just to be in the jet!"
Πλεονεκτήματα: "The seats were incredibly comfy."
Μειονεκτήματα: "They kept the cabin lights on throughout the entire flight, so it was impossible to sleep. My rating for entertainment and food is not really applicable because the flight was short and didn't have either."
Πλεονεκτήματα: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Μειονεκτήματα: "No free coffee"
Μειονεκτήματα: "The map feature wasn't working on the flight and the sound quality for media was very poor and sporadic"
Μειονεκτήματα: "It was delayed, stewardess not friendly"
Μειονεκτήματα: "The flight was over an hour late taking off. Mediocre service from the crew, they seemed tired. Upon arrival you could not open the cargo doors and our luggage was delayed for almost 1.5 hours. There were several other issues with thus flight that made the overall experience a poor one. Some where beyond the control of the airline, others were not. There was a lot of room for improvement."
Πλεονεκτήματα: "Very helpful and exceptional in flight staff. Ground crew helped us through customs very quickly and made flight transfer very easy."
Πλεονεκτήματα: "Same as previous flight."
Μειονεκτήματα: "Same."
Πλεονεκτήματα: "NA"
Μειονεκτήματα: "They lost one of our two bags and were completely unapologetic about it. We had to cancel our car rental, the location we were planning to drive to where we had a reservation and get a hotel near the airport to wait for them to figure out where in the world the bag is."
Πλεονεκτήματα: "Crew was great very attentive"
Μειονεκτήματα: "My monitor kept restarting or would freeze"
Πλεονεκτήματα: "After some delay, they arranged for me to get a somewhat stale piece of fish from business class that was left over..."
Μειονεκτήματα: "I had phoned up to order a gluten-free meal. They 'lost' the lunch, but I did get a gluten-free scone on the approach into the USA."
Πλεονεκτήματα: "I liked that they eventually let my wife and I sit together."
Μειονεκτήματα: "The tickets we were assigned were separate. I have no idea why you would assign a couple separate seats, but thankfully they were both window seats and excellent bargaining chips. They partnered with United to get us home and only booked out luggage to O'Hare, which was not our final destination. They lost two identical bags along the way from Barcelona to O'Hare. My bet is they're being rifled through in Dublin right now."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Well fed"
Μειονεκτήματα: "Plane not clean. Movie screen did not work."
Μειονεκτήματα: "There was no complimentary food at all not to mention about baverages and hot drinks. Te flight was pretty long, almost 3 hrs so I was expecting litlle bit more, especially after 8 hrs connecting flight."
Πλεονεκτήματα: "Crew was super friendly and accommodating."
Μειονεκτήματα: "There were no vegetarian options for meals."
Πλεονεκτήματα: "My fiancé and I were on our way back from Ireland (where we actually had just gotten engaged!!!) and the flight attendants made our return flight amazing!! They were so nice and congratulatory and even provided us complimentary champagne. I cannot rave enough about the excellent customer service we received!"
Πλεονεκτήματα: "Nice plane, nice crew, the airline with the best cup of tea and it is the only airline with Tayto Crisps."
Πλεονεκτήματα: "Courteous staff and flight crew"
Μειονεκτήματα: "Entertainment choices were limited"
Μειονεκτήματα: "I wrote to Aer Lingus many times to change my son's flight (I couldn't book him on the proper flight due to an issue on the Aer Lingus web site). I had to wait on hold for hours, and even though they admitted the mistake was theirs would not change his flight to match ours (which we booked via KAYAK)."
Πλεονεκτήματα: "Crew was great and movie selection was good. And the food was also good"
Μειονεκτήματα: "It was all good!"
Μειονεκτήματα: "The primume economy was out of date - compered to BA we flew from Telling Aviv to London"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Flights were on time. Good food portion for longer flights. Good pilots and cabin crew."
Πλεονεκτήματα: "No the seat was not super comfortable. In fact it was not even comfortable."
Μειονεκτήματα: "The seat size and comfort"
Πλεονεκτήματα: "Friendly competent staff"
Μειονεκτήματα: "Nothing in particular"
Πλεονεκτήματα: "The fare was OK"
Μειονεκτήματα: "British Airways was once again late and they lost my luggage -- on a short, direct, one-hour flight, where I checked in 2 hours early. Unbelievable. They have gone from one of the best to one of the worst. No amenities, surly crew, and terrible performance. Never again."
Πλεονεκτήματα: "The pasta was great"
Μειονεκτήματα: "Movies with english subtitles"
Πλεονεκτήματα: "Spacious seating ....excellent service"
Μειονεκτήματα: "Perfect"
Πλεονεκτήματα: "Crew was good. Cramped seating as usual."
Μειονεκτήματα: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."
Πλεονεκτήματα: "The staff on the plane could not have been more professional, courteous, and helpful. Not only did they serve me well, but perhaps even more importantly, they created a great atmosphere in the cabin with the cheerful, playful rapport they had with each other. I wanted to take them all out for a drink afterward!"
Πλεονεκτήματα: "Seats are comfortable"
Μειονεκτήματα: "No complementary water on Baird."
Μειονεκτήματα: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"
Πλεονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Μειονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Πλεονεκτήματα: "Direct flight London to Denver. Check in and boarding very easy, friendly and efficient."
Μειονεκτήματα: "Seats very close together, entertainment poor (and not working for first hour of flight)"
Πλεονεκτήματα: "Wonderful flight! Excellent, extremely friendly service! Could not have been better!"
Πλεονεκτήματα: "crew was great, food was very good"
Μειονεκτήματα: "entertainment bit old, too many Indian movies"
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "carry-on not allowed on board"
Πλεονεκτήματα: "The TV screens on the 747-400 had a lot of content built into it. Games, TV shows, music, movies, etc."
Μειονεκτήματα: "The food was decent. Good enough to get you through then flight. Not the airlines fault, bur the passenger next to me was a bigger gentleman so it was hard to stay comfortable for the entire flight."
Πλεονεκτήματα: "it was very clean on a board."
Μειονεκτήματα: "even water for money"
Μειονεκτήματα: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Πλεονεκτήματα: "Plane was on time and crew were friendly"
Μειονεκτήματα: "The screens on this plane are old and tired and the touchscreen is also dated and clumsy. The food was unappealingly average. I saw many of the cream cheese breakfast rolls discarded in the crew trash collection including my own."
Μειονεκτήματα: "Screens were difficult to maneuver. In some instances wouldn't open."
Πλεονεκτήματα: "Did not even fly"
Μειονεκτήματα: "Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again."
Πλεονεκτήματα: "Flight attendants were pleasant."
Μειονεκτήματα: "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
Πλεονεκτήματα: "Comfortable enough seats"
Μειονεκτήματα: "Not even drinks were served"
Μειονεκτήματα: "Flight was cancelled. I found out as I was entering Nairobi Airport. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. It was chaotic, with no one appearing to know what options were available. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. Terrible customer service."
Μειονεκτήματα: "Very big delay!!!"
Μειονεκτήματα: "Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well."
Πλεονεκτήματα: "Crew members were all very nice.the flight was on time."
Μειονεκτήματα: "The breakfast served before landing was no good,"
Μειονεκτήματα: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Πλεονεκτήματα: "everyone was very nice-thank you"
Μειονεκτήματα: "The food choices were not appealing at all, and there wasn’t very much food either. Also, seats were narrow and uncomfortable. The seats seemed much better on the flight from London to Madrid."
Μειονεκτήματα: "The BA flights I flew on were not new. Lie flat seat is not Best in the class. The movie collection is not uptodate. British airways in flight service levels are relatively inferior quality. The cabin and toilets were not spick-and-span. Toilets were not kept clean from time to time. The toileterries provided are not high in desirability quotient and can be improved in at least one leg of the international flights."
Πλεονεκτήματα: "The crew The nice and friendly staff at the airport"
Μειονεκτήματα: "Assigning one luggage per traveller"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "The staff were friendly."
Μειονεκτήματα: "When I checked in I was told to go to a separate desk to have a seat assigned. There turned out to be a shortage of seats and I had to wait until boarding closed to find out if I had a seat on the plane. Having paid $1600 for a return flight I find it unacceptable that a seat is not guaranteed. The BA staff were helpful, but your system is ridiculous."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "There was absolutely no room for me in the seat. It was very cramped. The planes from Dublin to Munich and Munich to London looked dated and shabby. There was no entertainment available. The food was mediocre to bad."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "I was sick and asked to be moved, so that I wouldn't infect others, but was told they couldn't help me. If this is the level of service they provided when they recently lost power to their systems, I understand the customers' uproar."
Πλεονεκτήματα: "Back seat entertainment and pleasant staff."
Μειονεκτήματα: "Cramped seating."
Πλεονεκτήματα: "Good seating & service"
Πλεονεκτήματα: "Impressed by service of staff"
Πλεονεκτήματα: "Short Connection and good service."
Μειονεκτήματα: "Older plane, no touch screen tv in head rest, no movies on demand, limited leg space"
Πλεονεκτήματα: "My husband left his wallet on the plane and everybody was extremely helpful...we were able to get it back intact thanks to all of their wonderful Dallas staff!!!"
Πλεονεκτήματα: "Food wasn't bad"
Μειονεκτήματα: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."
Μειονεκτήματα: "Flight was an hour late and the lines for immigration were more than half an hour. Little legroom."
να υπηρχεβλογοβχωροσβπαράανω
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats and legroom"
Μειονεκτήματα: "Baggage claim was nearly one hour long"
Μειονεκτήματα: "Not even water is offered to people"
Πλεονεκτήματα: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Πλεονεκτήματα: "Quick and convenient"
Μειονεκτήματα: "Delays are always an issue"
Πλεονεκτήματα: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Πλεονεκτήματα: "The crew was personable. Flight was on time."
Πλεονεκτήματα: "Cheap ticket"
Μειονεκτήματα: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Πλεονεκτήματα: "Plane comfort was normal to good."
Μειονεκτήματα: "Boarding staff at Orly was disgustingly rude."
Μειονεκτήματα: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding and disembarking were poor"
Πλεονεκτήματα: "Gets the job done. Quick flight, well managed. Crew members were nice."
Μειονεκτήματα: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Μειονεκτήματα: "water is not complimentary"
Πλεονεκτήματα: "Lines and delays and shuttles and more delays."
Πλεονεκτήματα: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Μειονεκτήματα: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Πλεονεκτήματα: "EAsy boarding, staff, comfort, cleanliness, everything."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Boarding was quick and efficient"
Μειονεκτήματα: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Πλεονεκτήματα: "Very good service"
Πλεονεκτήματα: "Very good value for the money. Flight was comfortable, i paid extra for extra leg room which worked out very well. Flight was on time and the staff was friendly. Major step up from Ryanair."
Πλεονεκτήματα: "Everything was as expected"
Χρεωθηκαμε 55 ευρώ το άτομο για καθυστέρηση 15 λεπτών για το check in, κ ενώ προσπαθουσαμε να κάνουμε 7 ώρες πριν, από την εφαρμογή της Ryanair που είχε κολλήσει. Το ίδιο σκηνικό κ στην μετάβαση κ στην επιστροφή. Το προσωπικό στο check in απαράδεκτο κ στην εξυπηρέτηση κ στην συμπεριφορά, υποτίθεται ότι είναι εκεί για να κάνουν βοηθούν τους επιβάτες σε οποιοδήποτε πρόβλημα κ όχι να ειρωνεύονται κ να αποποιούνται κάθε ευθύνη.
Απλά απαράδεκτη η τακτική της εταιρείας κ το ηλεκτρονικό σύστημα σχετικά με τις επιβιβασεις κ τα check in. Η εφαρμογή για τα check in κολλάει συνεχώς κ για πολλές ώρες κ δεν σε αφήνει να τα πραγματοποιήσεις στην ώρα τους ώστε να σε χρεώσουν κάρτες επιβίβασης, ούτε 10 ούτε 20 άλλα 55 ευρώ το άτομο παρακαλώ!!!
Είχαμε αρκετή ώρα αναμονής στη φυσούνα , πριν από την είσοδο στο σκάφος , αυτό θα μπορούσε να είχε αποφευχθεί με καλύτερη συνεννόηση από τους υπαλλήλους διότι μέσα στους επιβάτες υπήρχαν πολλά μικρά παιδιά ...
Αν μπορούσαμε να μεταφέρουμε έστω κάποια περισσότερα πράγματα
Μια χαρά όλα. Value for money.
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Μειονεκτήματα: "Less time at the AirPort after landing"
Πλεονεκτήματα: "Not super comfortable"
Μειονεκτήματα: "Snacks/Drinks for free"
Μειονεκτήματα: "Check in process is stupid and staff was very unhelpful."
Μειονεκτήματα: "Ryanair shut down"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nee better stuff, less rude"
Πλεονεκτήματα: "Cool"
Μειονεκτήματα: "Cool"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Πλεονεκτήματα: "Nothing..."
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "All"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Πλεονεκτήματα: "Delayed and had to have replacement plane"
Μειονεκτήματα: "Delayed and had to have replacement plane"
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Not smooth landing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "on time quick boarding from both ends of the plane friendly staff"
Μειονεκτήματα: "Excessive price for a check in luggage. It is ridiculous. Outrageous."
Μειονεκτήματα: "No tv or entertainment"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Μειονεκτήματα: "Slow, uncomfortable system of mass boarding."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Nothing free, not even a cup of water"
Πλεονεκτήματα: "The food options were pretty good."
Μειονεκτήματα: "The seats didn't move back at all!!!"
Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Boarding was haphazard and painful."
Πλεονεκτήματα: "Neat plane and friendly hostesses"
Μειονεκτήματα: "Lousy timing flight was delayed over an hour"
Πλεονεκτήματα: "It was cheap, quick and easy"
Μειονεκτήματα: "The rules around baggage, priority boarding and purchasing seats is not very clear"
Πλεονεκτήματα: "It was smooth, operated well and on time!"