Πλεονεκτήματα: "Service was excellent"
Μειονεκτήματα: "Carry on baggage size misleading"
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "Everything was just dandy!"
Πλεονεκτήματα: "Some of the best airplane food I’ve had."
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Πλεονεκτήματα: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Μειονεκτήματα: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Μειονεκτήματα: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."
Πλεονεκτήματα: "I liked how nice the crew was."
Μειονεκτήματα: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."
Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Πλεονεκτήματα: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Πλεονεκτήματα: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Μειονεκτήματα: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Μειονεκτήματα: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Πλεονεκτήματα: "Crew was always ready to help. It was a very smooth flight."
Μειονεκτήματα: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Πλεονεκτήματα: "Swiss Air the best!!!!"
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Πλεονεκτήματα: "2 snacks .. friendly flight attendants .. early arrival"
Μειονεκτήματα: "seat pitch a bit tight"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "The staff was very attentive."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Πλεονεκτήματα: "Friendly crew. Good food and entertainment. Comfortable seats."
Πλεονεκτήματα: "On time, efficient, good service, professional"
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "So far so good."
Πλεονεκτήματα: "Spacious and good food"
Μειονεκτήματα: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "The service and food was excellent. There is no question about dislike"
Μειονεκτήματα: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Πλεονεκτήματα: "Crew was kind and helpful."
Μειονεκτήματα: "Seats are so narrow and led room. Another bathroom is always a plus."
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Πλεονεκτήματα: "That I was going to Florence."
Μειονεκτήματα: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very responsive. The dinner food was good."
Μειονεκτήματα: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."
Πλεονεκτήματα: "Very helpful and accommodating"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "The best."
Μειονεκτήματα: "All went well!"
Πλεονεκτήματα: "My luggage never arrived in Munich"
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "Friendly and helpful crew."
Μειονεκτήματα: "Seats not comfortable at all causing loss of sleep and terrible back ache."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "The crew was very welcoming"
Μειονεκτήματα: "My overall experience was good"
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Μειονεκτήματα: "A bit warm mid flight."
Πλεονεκτήματα: "Very stable aircraft with attentive staff"
Πλεονεκτήματα: "Great entertaining system"
Πλεονεκτήματα: "Crew, equipment"
Πλεονεκτήματα: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Πλεονεκτήματα: "Everything was smooth"
Πλεονεκτήματα: "It is comfortable. Some of the crew are very nice and friendly!"
Μειονεκτήματα: "The food is not tasty, and some of the crew are not nice!"
Πλεονεκτήματα: "trip was pretty nice"
Μειονεκτήματα: "service excellent"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Missed the connection"
Μειονεκτήματα: "Felt helpless and frustrated."
Πλεονεκτήματα: "The attention to service. We traveled with an infant and Lufthansa staff was more helpful and attentive than any other airline we've filed with our infant in the past."
Πλεονεκτήματα: "Good service,always smiling flight attendants,"
Μειονεκτήματα: "Small tight chairs."
Πλεονεκτήματα: "Lufthansa crew is the best"
Πλεονεκτήματα: "Flight on time and crew friendly"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seat headrest flaps were broken"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The flight was on time, smooth connection"
Πλεονεκτήματα: "No problems. As could be expected. Would do again."
Πλεονεκτήματα: "Depart on time. Entertainment excellent"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Confort and Service"
Πλεονεκτήματα: "Good Airline, perfect service"
Πλεονεκτήματα: "Comfortable seats,good movies,fast service"
Μειονεκτήματα: "Everything was great nothing to don't like"
Πλεονεκτήματα: "Lots of space."
Μειονεκτήματα: "The food was just okay."
Πλεονεκτήματα: "Entertainment selection was good"
Μειονεκτήματα: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Πλεονεκτήματα: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Μειονεκτήματα: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Μειονεκτήματα: "Little more leg room would be nice"
Πλεονεκτήματα: "Everything was good, on time and without problems"
Μειονεκτήματα: "Chairs might have been more comfortable"
Πλεονεκτήματα: "Great airline. Crew were friendly and helpful."
Πλεονεκτήματα: "Worst flight experience EVER"
Μειονεκτήματα: "Still have not found our lost bags"
Μειονεκτήματα: "The 24 layover in Chicago with no possible flight out. If I didn't make the rescheduled flight, I would have been at least 48 hours in the airport waiting on another flight. Because I was unfamiliar with the area and was not offered any accommodations, I didn't sleep the entire time I was in Chicago. I also had to stand in line for a very long time and by the time I was done rebooking my flight all the airport restaurants were closed. I understand there are flight cancellations, but it just would have been nice if the airport was a little more accommodating."
Πλεονεκτήματα: "Service wonderful Seating and cleanliness excellent"
Πλεονεκτήματα: "Great service. Smooth flight, take off and landing."
Μειονεκτήματα: "Cramped seating."
Μειονεκτήματα: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"
Πλεονεκτήματα: "Blanks were comfy, staff very friendly and the food was tasty"
Μειονεκτήματα: "One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well."
Μειονεκτήματα: "Waited for over an hour for trams to retrieve us from the aircraft."
Μειονεκτήματα: "Don’t approach"
Πλεονεκτήματα: "Service was good on the plane"
Μειονεκτήματα: "Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt"
Μειονεκτήματα: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Πλεονεκτήματα: "Friendly crew,"
Πλεονεκτήματα: "New planes, good food, professional crew."
Πλεονεκτήματα: "The seats were nice"
Μειονεκτήματα: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Πλεονεκτήματα: "The crew was friendly. The boarding process was very organized."
Μειονεκτήματα: "The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down)."
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "The airline sent me on a wild goose chase through the airport only to end up back at the same counter. They then told me it was too late to check in. Do not book tickets with cheapoair-British Airlines said this releasesthem from all responsibilities and cheapoair will do nothing but send you to different people trying to sell you another flight. It was the worst experience every!"
Μειονεκτήματα: "Canceled for no reason ca"
Πλεονεκτήματα: "updated plane, clean and nice"
Μειονεκτήματα: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Μειονεκτήματα: "Seats didn't recline, no entertainment, no beverage or food service. Delayed leaving and landing and the ground crew couldn't find a working jet bridge further delaying the disembarkment. I almost missed my connection despite a 90 minite layover."
Πλεονεκτήματα: "20 minutes late taking off and made up a few minutes. They had run out of sandwiches that we liked so we didn't bother with buying food all in all I'm so food so so trip"
Μειονεκτήματα: "Connecting flight experience"
Πλεονεκτήματα: "Good entertainment. More comfortable. The ride was smooth."
Μειονεκτήματα: "Service. Having to ask for my food being skipped and also having food choices."
Μειονεκτήματα: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "no dairy free food options"
Πλεονεκτήματα: "Everything was great! Good food and service. On time flight. No complaints!"
Μειονεκτήματα: "no air vents over seats"
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Πλεονεκτήματα: "Nice aircraft and decent service. Cleanliness was good."
Μειονεκτήματα: "The lie flat seats were good but cramped and claustrophobic near the head rest."
Μειονεκτήματα: "Food and service could be better."
Μειονεκτήματα: "Never even asked if I want to buy something to drink ( buy , not to get!!!!). If I didn't go to the back I will never see any of crew during the flight. Very disappointed!!!!"
Πλεονεκτήματα: "Flt attendants. Esp the english guy."
Μειονεκτήματα: "Once again just some measly pretzels."
Πλεονεκτήματα: "The entertainment on the plane was plentiful. The overall comfort was superb. The staff was very kind."
Μειονεκτήματα: "Everything was pretty enjoyable, however, the food really needs to step up. The food at business class lounge and on the plane were below average comparatively to other airlines and their business class offerings."
Μειονεκτήματα: "BTW, BA cancelled the flight from Chicago and changed it to AUS->DFW->LON->BOM. While returning, wheel chair assistant left my parents on the midway who can't walk much and don't understand English. This happened at DFW airport. Next time I will think twice to book with this airline."
Πλεονεκτήματα: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Μειονεκτήματα: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Πλεονεκτήματα: "Although there were some problems with the arrival of the flight into Gatwick, the captain came along the cabin explaining the difficulties and offering his sincerest apologies (although it was not his fault, nor the fault of BA). This was truly a British response to something like this. Also, I paid for a seat with extra legroom and the space I had was massive - well worth the investment for a 12+ hour flight."
Μειονεκτήματα: "Boarding was chaotic in Lima. It really can't be that hard to organize different lines for different parts of the plane."
Πλεονεκτήματα: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Μειονεκτήματα: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Πλεονεκτήματα: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Μειονεκτήματα: "In general, it was ok, can't complain."
Μειονεκτήματα: "We missed this flight due to Kayak's failure to get us on any other flights to Chicago after our original one was cancelled."
Μειονεκτήματα: "Middle seat, very cramped and I'm short"
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Μειονεκτήματα: "No breakfast. Crew skipped few rows for drinks. Toilets were broken."
Πλεονεκτήματα: "Professional service. On time departure, early arrival."
Μειονεκτήματα: "Missed flight due to connection delay"
Πλεονεκτήματα: "The gate agent"
Μειονεκτήματα: "I flew about 1 million miles and truly felt like a sardine- absolutely NO leg room and very archaic entertainment system. NEVER AGAIN !"
Μειονεκτήματα: "Everything was great about this flight, except that I had a row of seats that would not allow the arm rest to go down. So even though I had 2 empty seats to my left I could not utilize them, which would have made the flight so much better. When asked I was told that the "curve" of the plane would not allow it. This should have been mentioned when I booked and chose those seats."
Πλεονεκτήματα: "plane was very comfortable for long trip"
Μειονεκτήματα: "first time flying in awhile was clear on how the airlines co airlines work. i wish told more"
Μειονεκτήματα: "Seat selection process was cumbersome."
Πλεονεκτήματα: "Food was good. Special meal request was well handled. Not lost in the shuffle."
Μειονεκτήματα: "Even paying high price for Economy Plus did NOT give me more space. Leg could be better but width wise seats are tight like coach. Hardly an elbow room. Make Eco+ seats wider to justify higher price !!!"
Μειονεκτήματα: "Worst flight ever! Crew very unprofessional. The plane was filthy and most seats did not recline. It was a night flight but they were unable to turn the lights off. We took off almost an hour later because they did not have ice nor snacks."
Πλεονεκτήματα: "Everything was great! Thank you so much!"