Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Being on time"
Μειονεκτήματα: "There was wery cold on the plane."
Μειονεκτήματα: "Staff was not helpful at all."
Μειονεκτήματα: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Μειονεκτήματα: "Vegetarian meals"
Πλεονεκτήματα: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Μειονεκτήματα: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."
Πλεονεκτήματα: "Easy communication and promptness"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Crew was horrible not friendly poor service"
Πλεονεκτήματα: "Attendants were very nice."
Μειονεκτήματα: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
Πλεονεκτήματα: "Same as before"
Μειονεκτήματα: "Same as before"
Πλεονεκτήματα: "I had a gluten free meal"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "Excellent service with comfort"
Μειονεκτήματα: "All was great"
Μειονεκτήματα: "Movies didn't work well"
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Πλεονεκτήματα: "The crew, food, and choice of entertainment."
Μειονεκτήματα: "Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey"
Πλεονεκτήματα: "Overall was just ok"
Μειονεκτήματα: "Dirty smelly bathrooms Bad breakfast"
Πλεονεκτήματα: "The flights themselves were fine"
Μειονεκτήματα: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."
Πλεονεκτήματα: "Great plane--huge and new!"
Πλεονεκτήματα: "Comfort, food, staff, everything"
Πλεονεκτήματα: "never turkish airlines ever again!"
Μειονεκτήματα: "never turkish airlines ever again!"
Μειονεκτήματα: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Μειονεκτήματα: "Food was dried out and tasteless"
Πλεονεκτήματα: "Worst airline ever"
Μειονεκτήματα: "Worst airline ever."
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Πλεονεκτήματα: "good entertainment system good legroom new airplane"
Μειονεκτήματα: "lowered the food standards compared to previous flights flight was late"
Μειονεκτήματα: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "more leg room. comfortable seats. polite and friendly crew."
Πλεονεκτήματα: "Exceptional service and very friendly crew members."
Πλεονεκτήματα: "Bathrooms need more attention from the crew because some passengers do not clean after use. I saw whole stack of seat cover papers laying on the floor through out the 13 hours of flight."
Πλεονεκτήματα: "Reasonable good food by airline standard. Good entertainment options."
Πλεονεκτήματα: "Seat comfortable good leg space"
Μειονεκτήματα: "Food quality and selection of items and taste"
Μειονεκτήματα: "No classical music in the suggested list."
Μειονεκτήματα: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Μειονεκτήματα: "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."
Πλεονεκτήματα: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Μειονεκτήματα: "Chaotic check-in process."
Πλεονεκτήματα: "The provide very good service."
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "It is nice that breakfast was served."
Μειονεκτήματα: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."
Μειονεκτήματα: "Tough landing and strange turbulence"
Πλεονεκτήματα: "I enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable. I wasn't sure what to expect from the airline, I'd never heard anyone who flew with them before but it was a pretty good experience especially being my first trip to Europe"
Μειονεκτήματα: "Took a while to board the plane a lot of standing around it seemed for no reason"
Πλεονεκτήματα: "Loved the clean atmosphere and friendly staff."
Μειονεκτήματα: "Nothing I didn't like."
Πλεονεκτήματα: "Economy class seats were comfortable and had more recline than most airlines."
Μειονεκτήματα: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
Πλεονεκτήματα: "good selection of movies free drinks"
Μειονεκτήματα: "food was not too good"
Μειονεκτήματα: "Everything was super. Really"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"
Μειονεκτήματα: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."
Πλεονεκτήματα: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Μειονεκτήματα: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Μειονεκτήματα: "Better Communication from Lufthansa"
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Very fast and cheap flight."
Μειονεκτήματα: "Seats were extremely uncomfortable. Boarding was very chaotic."
Πλεονεκτήματα: "Service is excellent, comfortable seats and space between legs is comfortable even in economy."
Πλεονεκτήματα: "Crew was great and friendly"
Πλεονεκτήματα: "The crew was professional and polite"
Πλεονεκτήματα: "Good crew unlike previous experience a few months ago"
Πλεονεκτήματα: "Everything was on time"
Πλεονεκτήματα: "Efficient, on time."
Μειονεκτήματα: "Cost for wifi"
Πλεονεκτήματα: "Legroom and recline of seats of the A350"
Μειονεκτήματα: "Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge"
Πλεονεκτήματα: "Very impressed with the flight crew team!!!"
Πλεονεκτήματα: "My previous flights with Lufthansa have been in business class, which is fabulous. However, on this occasion flew economy because I got an exceptionally cheap ticket. I was pleasantly surprised. Obviously the seat was narrower, but had plenty of legroom. The food in economy in Lufthansa is better than most airlines’ business class meals. The crew is very courteous and professional. You really can’t go wrong with this airline."
Μειονεκτήματα: "There was no downside."
Πλεονεκτήματα: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Μειονεκτήματα: "My seat storage pocket was broken and I was unable to store items in it."
Πλεονεκτήματα: "Wider economy seats"
Μειονεκτήματα: "Metal box impedied foot space for 15 hours and monitor froze several times during flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."
Πλεονεκτήματα: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Μειονεκτήματα: "Every single seat in coach except row 34 or 27"
Μειονεκτήματα: "Frankfurt connecting flights are the worst"
Πλεονεκτήματα: "The services was good and enjoy it"
Μειονεκτήματα: "Nothing it was all good"
Πλεονεκτήματα: "excellent service."
Μειονεκτήματα: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."
Πλεονεκτήματα: "Boarding was a mess- started late which made our departure late. Also though I had booked the ticket with united as a MileagePlus member, I didn’t get priority boarding, not could we pay to upgrade our seats at the gate desk. Overall disappointing experience as a member of one of their affiliate membership programs."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "More variety in entertainment would be good;"
Μειονεκτήματα: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."
Πλεονεκτήματα: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Μειονεκτήματα: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."
Μειονεκτήματα: "Delay for one hour"
Πλεονεκτήματα: "Good service.good movies.Good food."
Πλεονεκτήματα: "The food was pretty good. Entertainment selection was good!"
Μειονεκτήματα: "Boarding was delayed for some reason. It seemed like every baby in the world was on the plane, and they all cried at the same time. Of course, Lufthansa can't help that. The on-flight entertainment system was painfully slow."
Πλεονεκτήματα: "On board crew was outstanding"
Μειονεκτήματα: "The quality of food was substandard"
Πλεονεκτήματα: "Leg room and the chairs were great."
Πλεονεκτήματα: "Leg room is superior!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "great service! right on time! very polite staff! will fly with them again!"
Πλεονεκτήματα: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Smooth flight , excellent crew"
Μειονεκτήματα: "Entertainment was boring , screens freez and small"
Πλεονεκτήματα: "Depart on time. Entertainment excellent"
Μειονεκτήματα: "All good"
Μειονεκτήματα: "There is never enough room in coach. The food was TERRIBLE."
Πλεονεκτήματα: "Most of all."
Μειονεκτήματα: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."
Μειονεκτήματα: "Nothing except the airport"
Μειονεκτήματα: "Very narrow seats"
Μειονεκτήματα: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."
Πλεονεκτήματα: "The pasta was great"
Μειονεκτήματα: "Movies with english subtitles"
Πλεονεκτήματα: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Μειονεκτήματα: "Nothing. This has been the best flight experience I’ve ever had."
Μειονεκτήματα: "Food was below average"
Πλεονεκτήματα: "I was the only on 3 row seats and slept 5 hours"
Μειονεκτήματα: "My trip was longer than 15 hours. I bought it under 10 hours"
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "American Airlines is kicking your guy's butts when it comes to comfort."
Μειονεκτήματα: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."
Πλεονεκτήματα: "More leg room"
Πλεονεκτήματα: "Seat comfortable, Crew was great."
Μειονεκτήματα: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Μειονεκτήματα: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Πλεονεκτήματα: "Great flight attendants"
Μειονεκτήματα: "Length of flight was long but there's nothing that can be done about it."
Μειονεκτήματα: "They cancelled my flight rebooking us a day later causing me over $1000 in an extra night of hotel in London, forfeited hotel night in Italy, forfeited prepaid tour as well as extra hotel night for friends meeting us."
Πλεονεκτήματα: "Clean, new airplane."
Μειονεκτήματα: "Seats very cramped; no free tea or coffee?!"
Πλεονεκτήματα: "Gate agents good. Same with cabin crew"
Μειονεκτήματα: "No AC charging. Legroom in business was tight"
Μειονεκτήματα: "My flight was cancelled in the middle of the night "due to weather", however, every other flight took off that day from Gatwick without even a delay. British Airways offered nothing in return for a missed connection which cost me almost 1000$ in total and 2 missed days of work. Their customer service is horrendous and basically, they simply didn't care."
Πλεονεκτήματα: "Food, drinks, pillow, blanket, movie options."
Μειονεκτήματα: "Delayed 4 hours and lied to the entire time that it would “only be 20 more minutes” while we were just sitting in the plane on a very old, uncomfortable plane"
Μειονεκτήματα: "Lost my seat assignment, got middle seat"
Πλεονεκτήματα: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Μειονεκτήματα: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."
Μειονεκτήματα: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Πλεονεκτήματα: "The crew was friendly, there was entertainment"
Μειονεκτήματα: "Boarding was chaotic, no specific lines, etc."
Πλεονεκτήματα: "Nice plane and nice staff"
Μειονεκτήματα: "No free water or coffee? Absurd."
Πλεονεκτήματα: "The safety video was a great. All was on time."
Πλεονεκτήματα: "Boarding clerk was excellent. He was very helpful"
Μειονεκτήματα: "you have to pay for even complementary drinks"
Πλεονεκτήματα: "Cabin crew was friendly and accommodating. Flight was on time and landing was excellent."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The crew were great"
Μειονεκτήματα: "The meal served left much to be desired."
Μειονεκτήματα: "Flight attendant named IGOR skipped me when serving drinks and food. But then again when he he offered coffee, he again skipped my wife who was beside me. When I asked for coffee for my wife and that then again skipped us, he just responded, sarcastically, "Really?, really?" What a fool!"
Πλεονεκτήματα: "The crew was great! Very friendly and helpful."
Μειονεκτήματα: "Three hours late."
Πλεονεκτήματα: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."
Πλεονεκτήματα: "The crew was great. My meal was good too!"
Μειονεκτήματα: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Πλεονεκτήματα: "The seats were comfortable and roomy."
Μειονεκτήματα: "Should have more room on international overseas flights"
Πλεονεκτήματα: "The crew are very friendly and helpful! Great service. Amazing food and wonderful entertainment on the plane"
Πλεονεκτήματα: "Lots of movies, excellent quality."
Μειονεκτήματα: "Very crowded, otherwise okay."
Πλεονεκτήματα: "Leg room, food and entertainment"
Πλεονεκτήματα: "The people were nice."
Πλεονεκτήματα: "Prop plane but on time with professional staff"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats were very cramped"
Πλεονεκτήματα: "Amazing flight - Crew was attentive and helpful"
Μειονεκτήματα: "I was sick and asked to be moved, so that I wouldn't infect others, but was told they couldn't help me. If this is the level of service they provided when they recently lost power to their systems, I understand the customers' uproar."
Μειονεκτήματα: "Had to pay for any food or drink."
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "Service was fine, the plane was full but it was a pleasant flight."
Μειονεκτήματα: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Πλεονεκτήματα: "Seats were spacious, they greeted travelers with champagne, flight attendants were very friendly and helpful."
Πλεονεκτήματα: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Μειονεκτήματα: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."