Αυτό που δεν μου άρεσε, είναι ότι το κλιματιστικό, είναι πολύ ψιλά, και κρυώνεις.
Λίγο ποιο χαμηλά το κλιματιστικό
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "It was okay"
Πλεονεκτήματα: "Crew was amazing."
Μειονεκτήματα: "Seats were a little narrow and could use new cushions."
Πλεονεκτήματα: "Crew was good and seats were comfortable."
Πλεονεκτήματα: "The counter workers upgraded my seats to window and a better boarding group."
Μειονεκτήματα: "Boarding system did not work temporarily and the boarding was delayed"
Πλεονεκτήματα: "Crew was kind, attentive, funny, and engaging. The best."
Μειονεκτήματα: "A warning about landing in Dubai, and being put on a bus to the terminal"
Πλεονεκτήματα: "All was good."
Πλεονεκτήματα: "The crew is great . Service excellent"
Μειονεκτήματα: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"
Μειονεκτήματα: "I haven’t received my bag yet. It’s been 4 days"
Πλεονεκτήματα: "The food was good, good intertainment options"
Μειονεκτήματα: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Πλεονεκτήματα: "Good leg room, comfortable"
Μειονεκτήματα: "Food not that good, mostly cold, games for children didn't work, service used to be better"
Πλεονεκτήματα: "entertainment was great!"
Μειονεκτήματα: "Not much to eat for a vegan."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "Hospitality , service and food."
Πλεονεκτήματα: "Crew was very attentive ."
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "The price."
Μειονεκτήματα: "Legroom entertainment show selection remote control {very poor} Food"
Μειονεκτήματα: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Πλεονεκτήματα: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
Πλεονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "The service the movies the food"
Πλεονεκτήματα: "Cabin Crew"
Μειονεκτήματα: "Asian Meal is not good at all"
Πλεονεκτήματα: "The service, the comfort,"
Πλεονεκτήματα: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Μειονεκτήματα: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Μειονεκτήματα: "Captain's announcements in the flights were also either not loud enough or not intelligible."
Πλεονεκτήματα: "Friendly, accommodating, and professional service!"
Πλεονεκτήματα: "Crew were lovely"
Μειονεκτήματα: "Insufficient vegan option"
Μειονεκτήματα: "Maria was very rude and not pleasant."
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Cleanliness, customer service, rapidness"
Μειονεκτήματα: "Entertainment was a little outdated"
Πλεονεκτήματα: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Μειονεκτήματα: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing everything is good"
Πλεονεκτήματα: "Entertainment was good"
Μειονεκτήματα: "The seats were terrible and not enough cushioning"
Πλεονεκτήματα: "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
Μειονεκτήματα: "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."
Πλεονεκτήματα: "The environment was good and clean The food was on time and fresh"
Μειονεκτήματα: "missed the flight to seattle due to emirates delays, total travel time was 50 hours instead of 20, what a nightmare"
Πλεονεκτήματα: "leg room"
Μειονεκτήματα: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Πλεονεκτήματα: "I enjoyed the entertainment selection on board, as well as the food. It was quite tasty and fresh."
Μειονεκτήματα: "The crew were not very responsive to passengers' requests. I wanted to have some water, and called for one of the cabin crew, but they didn't bother to answer."
Πλεονεκτήματα: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Πλεονεκτήματα: "Nice flight. Nice staff. Nice food. Nice environment. Thanks to Emirates."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Food is so bad The crews they didn't helps also I ordered to change my food he ignored me and the seat is not comfort."
Πλεονεκτήματα: "It's a long way. I was ok. Thanks"
Πλεονεκτήματα: "Crew, food and entertainment was good"
Μειονεκτήματα: "No foot rest for a long flight."
Πλεονεκτήματα: "Again, the crew of Emerites Air are wonderful!"
Μειονεκτήματα: "I ate a vegetarian dinner that id not agree with me, and spent the last half of the trip near the bathroom."
Μειονεκτήματα: "The seat sizes were really small and I didn't get the initial seat s that I requested for. The crew were not very professional when it came to serving all that were on board."
Μειονεκτήματα: "My car was left in Dubai , & I am not sure when I will get it."
Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Crew was perfectly fine."
Μειονεκτήματα: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "Crew was very nice and helpful."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Μειονεκτήματα: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Πλεονεκτήματα: "Very short flight so pretty standard."
Μειονεκτήματα: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
Πλεονεκτήματα: "N/a"
Μειονεκτήματα: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."
Πλεονεκτήματα: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Πλεονεκτήματα: "Food and crew were great, very friendly and perfect with timing of serving meals"
Μειονεκτήματα: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "upgrade to business class"
Μειονεκτήματα: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Μειονεκτήματα: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Πλεονεκτήματα: "Swiss Air the best!!!!"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "The hospitality & staff were impeccable."
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "always enjoying my swiss flights. Thanks guys good job"
Πλεονεκτήματα: "Flight itself was good, comfortable, staff were professional"
Πλεονεκτήματα: "Flight crew were courteous and efficient."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Πλεονεκτήματα: "Good crew and clean plane"
Πλεονεκτήματα: "Quick flight, good service"
Μειονεκτήματα: "Old airplane crappy entertainment system"
Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."
Πλεονεκτήματα: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Μειονεκτήματα: "Could use some more seating space"
Πλεονεκτήματα: "overall very satisfied"
Μειονεκτήματα: "no issues"
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Πλεονεκτήματα: "Real silverware. Great crew presence. Ice Cream and chocolate."
Πλεονεκτήματα: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Μειονεκτήματα: "I found the movie selection a bit limited for such a long flight."
Πλεονεκτήματα: "So far so good"
Μειονεκτήματα: "So good"
Πλεονεκτήματα: "seat too tight"
Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Μειονεκτήματα: "Small seats ,and temperature too hot"
Πλεονεκτήματα: "I was upgraded! Delicious lunch."
Πλεονεκτήματα: "Beautiful new jumbo jet"
Μειονεκτήματα: "Changed plane and seats so boarding was delayed"
Πλεονεκτήματα: "Excellent flight staff and better than average airplane food."
Μειονεκτήματα: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Excellent service for affordable price"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Crew was very professional and helpful."
Μειονεκτήματα: "Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful."
Πλεονεκτήματα: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Μειονεκτήματα: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."
Πλεονεκτήματα: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."
Μειονεκτήματα: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."
Πλεονεκτήματα: "patience n attitude of crews"
Μειονεκτήματα: "Didn't get to travel. Will never fly Turkish Airlines again."
Πλεονεκτήματα: "I was upgraded. Food was great"
Μειονεκτήματα: "Flight was late"
Πλεονεκτήματα: "Great crew, more space"
Μειονεκτήματα: "Food not great, late boarding"
Πλεονεκτήματα: "Stewards and stewardesses were friendly and very helpful."
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Love how the crew always take care of you and are very nice."
Μειονεκτήματα: "Seats can be a bit better"
Πλεονεκτήματα: "The food was excellent."
Μειονεκτήματα: "The middle seat was cramped."
Μειονεκτήματα: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Nothing I can think of"
Πλεονεκτήματα: "friendly people. good food. top notch service"
Πλεονεκτήματα: "Nobody wants to sit on a plane for 10-14 hours but Turkish airlines made it enjoyable! Excellent customer service. We had plenty of beverages, sleeping kits, a wide range of entertainment on the screens, and they had my vegetarian meals ready. Always friendly and helpful."
Μειονεκτήματα: "If there was about a foot more legroom, that would be awesome! But I would probably have to pay for first-class to achieve that. ;-)"
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Πλεονεκτήματα: "The friendly and respectful and patient staff :)"
Μειονεκτήματα: "Food was dried out and tasteless"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew was ok"
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Μειονεκτήματα: "We had to wait about one hour after sitting."
Πλεονεκτήματα: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Μειονεκτήματα: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"
Μειονεκτήματα: "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"
Πλεονεκτήματα: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Μειονεκτήματα: "Nothing to complain about honestly."
Πλεονεκτήματα: "Lots of crew members Pay attention Food was good"
Μειονεκτήματα: "The boarding was chaotic"
Πλεονεκτήματα: "Turkish Airlines has an excellent entertainment system"
Μειονεκτήματα: "They used to have more legroom"
Μειονεκτήματα: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
Πλεονεκτήματα: "The steward went out of his way to accommodate my special dietary request"
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "Great service and staff"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Service is very bad"
Πλεονεκτήματα: "The crew was mostly kind and the airplane was comphy when no one was sitting by my side. Excellent entertainment!!!"
Μειονεκτήματα: "Couldn't find where I should order unusual food. Turkish web is not effective for travelers."
Πλεονεκτήματα: "Food and service great"
Πλεονεκτήματα: "They should inform layover passengers about getting their visa for free hotel accommodations."
Πλεονεκτήματα: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Seating could be wider."
Μειονεκτήματα: "Seating."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Μειονεκτήματα: "Chaotic check-in process."
Μειονεκτήματα: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "The best air line in Europe"
Πλεονεκτήματα: "Leg room and TV selection was excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The fact the airline didn't compensate us even though we missed our connection flight"
Μειονεκτήματα: "Tough landing and strange turbulence"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Πλεονεκτήματα: "Overall, good flight"
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "everything"
Μειονεκτήματα: "space when seating"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Πλεονεκτήματα: "Quick. Clean plane"
Μειονεκτήματα: "Boarding a bit long but still fine"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Μειονεκτήματα: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Πλεονεκτήματα: "on such a short trip, you don't expect a snack and service. They did."
Μειονεκτήματα: "zero complaint here"
Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Πλεονεκτήματα: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Μειονεκτήματα: "No entertainment. No power jacks."
Μειονεκτήματα: "Worst airline ever Never flying with them again"