Βρείτε φθηνές πτήσεις από Θεσσαλονίκη προς Μασαχουσέτη

Μειονεκτήματα: "Food wasn’t good"

Πλεονεκτήματα: "Plenty of films."
Μειονεκτήματα: "Cabin was too hot."

Πλεονεκτήματα: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Μειονεκτήματα: "Nil"

Μειονεκτήματα: "The airline lost my luggage. I have to wait two days for it's return."

Μειονεκτήματα: "They ran out of the food option I preferred. When I asked if another Food cart might have one, I was told they were completely gone. A few minutes later o heard my preferred meal choice offered to another guest."

Πλεονεκτήματα: "The food in Economy was some of the best I've ever had and the crew was very friendly."

Πλεονεκτήματα: "Over all v good"
Μειονεκτήματα: "Why prizes change at the time of booking?"

Πλεονεκτήματα: "The staff is very friendly and helpful"
Μειονεκτήματα: "Everything was good"

Μειονεκτήματα: "The food wasn’t good and the service the palet wasn’t very good"

Πλεονεκτήματα: "Liked the food"
Μειονεκτήματα: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"

Πλεονεκτήματα: "Attendants were very nice."
Μειονεκτήματα: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Πλεονεκτήματα: "excellent crew work"
Μειονεκτήματα: "nothing"

Μειονεκτήματα: "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"

Μειονεκτήματα: "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."

Πλεονεκτήματα: "Excellent food Friendly staff who are willing to help"
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "The service was great, the flight was timely, attendants were friendly."
Μειονεκτήματα: "The vegetarian option could have been better (it was noodles with red sauce)."

Πλεονεκτήματα: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Μειονεκτήματα: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."

Πλεονεκτήματα: "It's all great. Recommended"

Πλεονεκτήματα: "Friendly accommodating staff, good food, quality entertainment"

Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"

Πλεονεκτήματα: "Good service and perfect entertainment"

Μειονεκτήματα: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."

Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."

Πλεονεκτήματα: "Turkish Airlines has an excellent entertainment system"
Μειονεκτήματα: "They used to have more legroom"

Μειονεκτήματα: "cramped seats, service by crew members, overall quality of food"

Πλεονεκτήματα: "LOVED the attention that was given to passengers that wanted/needed rest."
Μειονεκτήματα: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."

Μειονεκτήματα: "It was an hour late arriving!"

Πλεονεκτήματα: "comfortable seats space for legs"

Πλεονεκτήματα: "always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far ."

Πλεονεκτήματα: "great good/service and very comfortable flight."

Πλεονεκτήματα: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."

Πλεονεκτήματα: "The food was amazing."

Πλεονεκτήματα: "We got the two outside seats returning, and it made all the difference (we had the center row on our flight to Rome)."

Πλεονεκτήματα: "new aircrafts, easy boarding ontime departure and arrival"
Μειονεκτήματα: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"

Πλεονεκτήματα: "the crew"
Μειονεκτήματα: "the draft from the air conditioner"

Πλεονεκτήματα: "See above. The food was excellent"
Μειονεκτήματα: "Our seats did not recline"

Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "Liked the food and service"

Πλεονεκτήματα: "Wonderful food and service and movies."
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "Good food choices and entertainment"
Μειονεκτήματα: "Leg space and seat width"

Πλεονεκτήματα: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Μειονεκτήματα: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"

Μειονεκτήματα: "Staff was a bit rude"

Πλεονεκτήματα: "Enjoyed the flight, airports, service."

Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"

Μειονεκτήματα: "Tough landing and strange turbulence"

Πλεονεκτήματα: "The crew. The movies"
Μειονεκτήματα: "Uncomfortable seating. Lack of ventilation at window seat. Some food mediocre."

Μειονεκτήματα: "They ran out of the chicken dish by the time they got back to me. And my seat didn't recline."

Πλεονεκτήματα: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "Better seats,better food."

Μειονεκτήματα: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"

Πλεονεκτήματα: "Internet on board for 3 euros"

Πλεονεκτήματα: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Μειονεκτήματα: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Πλεονεκτήματα: "Great ride in a big plane!"
Μειονεκτήματα: "Flight was late and it seemed like every time we turned a corner we had to go through security again! Leg room in economy must be very difficult for a tall person...no leg room!"

Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."

Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."

Πλεονεκτήματα: "Very comfortable journey, was a pleasure to travel."
Μειονεκτήματα: "Nothing."

Πλεονεκτήματα: "Excellent cabin service."
Μειονεκτήματα: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."

Πλεονεκτήματα: "Efficient boarding"
Μειονεκτήματα: "Flight map tracking did not work"

Πλεονεκτήματα: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Μειονεκτήματα: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"

Πλεονεκτήματα: "Everything is on tine"
Μειονεκτήματα: "Food is very disappointing"

Πλεονεκτήματα: "Where is my bag"
Μειονεκτήματα: "Where is my bag"

Πλεονεκτήματα: "I enjoyed the sleep."
Μειονεκτήματα: "No enough leg room for a slender Man of 5 foot 7 inches."

Πλεονεκτήματα: "Good movies and TV to choose from."
Μειονεκτήματα: "Food sucks. Bland and gooey pasta as vegetarian option."

Πλεονεκτήματα: "great crew"

Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."

Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."

Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"

Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."

Πλεονεκτήματα: "They gave me an exit row seat! Tons of leg room which made the trip for a tall guy like myself super comfortable. Service superb as always with Lufthansa. Checking in luggage very easy (someone actually can do it himself). Boarding fast and efficient."

Πλεονεκτήματα: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Μειονεκτήματα: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."

Πλεονεκτήματα: "The entertainment system included ability to access cameras on the tail and belly of aircraft which was interesting to watch takeoff and landing. Crew was great, flight was smooth."
Μειονεκτήματα: "Seat cushions lacked deep cushions, seats were too close together, could not stand up. Boarding was not done by rows, so took longer than usual."

Πλεονεκτήματα: "food and service"
Μειονεκτήματα: "All good"

Πλεονεκτήματα: "The food and the crew were great! We were more than 450 people on that flight."
Μειονεκτήματα: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."

Πλεονεκτήματα: "Crew are very polite and supportive!"

Πλεονεκτήματα: "Seats, crow attitude, on-time flight"
Μειονεκτήματα: "Food"

Πλεονεκτήματα: "Crew very efficient and professional"

Πλεονεκτήματα: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Πλεονεκτήματα: "Good. The food on this leg was much better than outbound"
Μειονεκτήματα: "The seats lack padding in the back so not to feel people putting their leg or knee into the back of my chair."

Μειονεκτήματα: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."

Μειονεκτήματα: "seats are too narrow"

Μειονεκτήματα: "Delayed taking off due to airport queue."

Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"

Πλεονεκτήματα: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Μειονεκτήματα: "The food was less than desirable."

Πλεονεκτήματα: "Great service, food service nice"
Μειονεκτήματα: "SMALL seats! Many people did not fit into the seats!!"

Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"

Πλεονεκτήματα: "Awesome crew and service! I would highly recommend flying with Lufthansa."

Μειονεκτήματα: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."

Μειονεκτήματα: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Πλεονεκτήματα: "On time, helpful crew, clean"
Μειονεκτήματα: "Not enough leg room"

Πλεονεκτήματα: "Lufthansa - The best."

Πλεονεκτήματα: "Smooth flight, good service"
Μειονεκτήματα: "Leg room."

Πλεονεκτήματα: "Fast and it didn't feel like it's forever. Great meal options and entertainment with English subtitles"
Μειονεκτήματα: "Awkward seating with 3 people in front of my row, having to share the screen."

Πλεονεκτήματα: "same as above"
Μειονεκτήματα: "same as above And landing was extremely hard.!"

Μειονεκτήματα: "I saw fly inside the cabin, disgusting."

Πλεονεκτήματα: "Tremendous selection of movie entertainment"
Μειονεκτήματα: "Boarding process was a bit confusing"

Μειονεκτήματα: "Long lines at security check before the gate. Our luggage was lost"

Πλεονεκτήματα: "Professional staff and condition of the plane"
Μειονεκτήματα: "Ran out of meal choices"

Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"

Πλεονεκτήματα: "Check in was swift"
Μειονεκτήματα: "Friendlier approach from the crew"

Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Μειονεκτήματα: "Timing!!!"

Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Πλεονεκτήματα: "The flight attendants were quite personable and engaged."

Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Huge delay... :("

Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Everything"

Πλεονεκτήματα: "Everything"

Μειονεκτήματα: "Good"

Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."

Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"

Πλεονεκτήματα: "Quick boarding decent legroom"
Μειονεκτήματα: "Breakfast was not great"

Μειονεκτήματα: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"

Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"

Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."

Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Πλεονεκτήματα: "Crew was very friendly, food was decent and the boarding was a breeze."

Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."

Μειονεκτήματα: "Food was ok. Flight was delayed."

Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"

Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"

Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Μειονεκτήματα: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."

Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Μειονεκτήματα: "I can not afford first class tickets..."

Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"

Πλεονεκτήματα: "snacks plus they had sparkling mineral water"

Μειονεκτήματα: "Both flights were delayed. Food selection was poor."

Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Πλεονεκτήματα: "Service beyond expectations"

Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."

Πλεονεκτήματα: "The venue was overall ok"

Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"

Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"

Πλεονεκτήματα: "Good food, nice crew, nice screen, new plane"

Μειονεκτήματα: "Comparing with LOTPolish everything wasmore than better"

Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Πλεονεκτήματα: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Μειονεκτήματα: "Nothing negative"

Πλεονεκτήματα: "Made it there safely."
Μειονεκτήματα: "Not much space in the seats on the flight especially for 10 straight hours."

Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Πλεονεκτήματα: "The overall flight wads excellent."
Μειονεκτήματα: "Boarding on the return flight was poorly handled as there was no organized boarding."

Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."

Πλεονεκτήματα: "Flight attendance were amazing Smooth flight Comfortable seats"
Μειονεκτήματα: "Boarding was very unorganized"

Πλεονεκτήματα: "Baggage in Riga was available the moment we got to the carousel."
Μειονεκτήματα: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."

Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"

Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Internet"

Πλεονεκτήματα: "The crew was very kind"

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"

Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."

Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."

Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Πλεονεκτήματα: "Great airline"

Μειονεκτήματα: "Flight got cancelled"

Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"

Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."

Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"

Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."

Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"

Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."

Μειονεκτήματα: "Staff rude and short"

Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."

Μειονεκτήματα: "Boarding was very slow."

Μειονεκτήματα: "Entertainment"

Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."

Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"

Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"

Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."

Πλεονεκτήματα: "The crew!!"

Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"

Πλεονεκτήματα: "Light snack and complementary wine"

Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"

Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."

Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Πλεονεκτήματα: "The flight was great."

Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"

Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"

Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."

Πλεονεκτήματα: "The plane was nice and comfortable. The flight was only about 40 minutes."
Μειονεκτήματα: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Πλεονεκτήματα: "Swedish lady good, Spanish lady not as much."
Μειονεκτήματα: "Spanish lady."

Πλεονεκτήματα: "Crew very friendly and helpful."
Μειονεκτήματα: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Πλεονεκτήματα: "The attendants were constantly providing services to the passengers."

Πλεονεκτήματα: "Too many crying babies!"

Μειονεκτήματα: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Πλεονεκτήματα: "Cool crew"
Μειονεκτήματα: "More leg space on economy section"

Μειονεκτήματα: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Μειονεκτήματα: "Uncomfortable seats."

Πλεονεκτήματα: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Μειονεκτήματα: "Having to pay extra for normal legroom"

Πλεονεκτήματα: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Μειονεκτήματα: "Legroom."

Μειονεκτήματα: "Seats were horrible, tiny , cramped"

Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"

Μειονεκτήματα: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."

Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."

Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing to hate"

Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."

Μειονεκτήματα: "website made it impossible to pay for baggage ahead pf time...so therefore they could and did rob us blind once we got to the airport the day of"

Πλεονεκτήματα: "Good service, pleasant staff."

Πλεονεκτήματα: "premium economy"
Μειονεκτήματα: "nothing, it was great!"

Πλεονεκτήματα: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."

Πλεονεκτήματα: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Μειονεκτήματα: "There were no problems"

Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."

Μειονεκτήματα: "Never made it to destination"

Μειονεκτήματα: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."

Πλεονεκτήματα: "Waited for us when flight showed up late"
Μειονεκτήματα: "Cramped cabin"

Μειονεκτήματα: "This flight never happened"

Μειονεκτήματα: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Πλεονεκτήματα: "service was good"
Μειονεκτήματα: "The plane was full. Sets in economy were very small."

Πλεονεκτήματα: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Μειονεκτήματα: "Flight arrived on time."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Delay after delay. Screaming kid the whole flight. Could not sleep."

Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."

Πλεονεκτήματα: "The crew was lovely"
Μειονεκτήματα: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."

Πλεονεκτήματα: "Boarding was quick, the staff was friendly, the plane was clean."
Μειονεκτήματα: "I was really cramped in my seat and was unimpressed with the food."

Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."

Πλεονεκτήματα: "Entertainment variety"
Μειονεκτήματα: "You had to pay for drinks"

Πλεονεκτήματα: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Μειονεκτήματα: "The noise factor was very high."

Πλεονεκτήματα: "Flight was short."

Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."

Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"

Μειονεκτήματα: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."

Πλεονεκτήματα: "Comfy and good movies!"

Πλεονεκτήματα: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Μειονεκτήματα: "NONE"

Πλεονεκτήματα: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"

Μειονεκτήματα: "no food very cramped small seats plain full to capacity"

Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."

Μειονεκτήματα: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Πλεονεκτήματα: "Everything was smooth"