Πλεονεκτήματα: "Some of the crew were amazing and some were grouchy and not very helpful"
Πλεονεκτήματα: "Turkish airlines is reaaly good"
Μειονεκτήματα: "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."
Πλεονεκτήματα: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."
Πλεονεκτήματα: "Comfort and food with good entertainment."
Μειονεκτήματα: "Crew could be trained for better service, most all were rude and annoyed that they were there."
Πλεονεκτήματα: "Seats were confortable, new plane, the crew was attentive, food was great."
Μειονεκτήματα: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Πλεονεκτήματα: "The crew was amazing."
Μειονεκτήματα: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Μειονεκτήματα: "The crew isn’t very friendly, they do not know English very much."
Πλεονεκτήματα: "Food was good enough."
Μειονεκτήματα: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Πλεονεκτήματα: "The food was great for airline food."
Μειονεκτήματα: "I didn’t get upgraded to 1st class. ☺️"
Πλεονεκτήματα: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Μειονεκτήματα: "Limited meal options for someone with food allergies."
Μειονεκτήματα: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."
Πλεονεκτήματα: "Like flying first class"
Μειονεκτήματα: "Options for vegetarians were not really good."
Μειονεκτήματα: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Πλεονεκτήματα: "The service from istanbul to dublin route"
Μειονεκτήματα: "Bad service from bahrain to istanbul"
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Every thing"
Πλεονεκτήματα: "Good food and comfortable seats"
Πλεονεκτήματα: "Food was relatively good."
Πλεονεκτήματα: "Staff are EXCELLENT"
Μειονεκτήματα: "Internet was spotty."
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Πλεονεκτήματα: "The food, the flight attendants were friendly."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "Just entertainment system and crew makes your life easier on aircraft."
Μειονεκτήματα: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."
Πλεονεκτήματα: "Boarding ontime and hospital crew. I appreciate and big thanks to the transfer desk at Istanbul."
Μειονεκτήματα: "I was about to loose my walker which I was supposed to receive when I get from the aircraft in Istanbul but the lady at the transfer desk helped me find it. After I bought the ticket it was offered 24 hours later at very much Lowe price ( 25%less than what I paid for). I contacted the Turkish airlines but they never give me any credit or compensation."
Πλεονεκτήματα: "Entertainment and food were good."
Μειονεκτήματα: "Was barely given the time of day by any of the airline employees, then they lost my baggage and shipped it to Berlin after I was already back in the States. Jerks!"
Μειονεκτήματα: "There were issues with the entertainment system. It had to be restarted by the crew a number of times and lots of people didn't have fully functioning entertainment for the flight."
Πλεονεκτήματα: "Turkish crew members are usually very friendly."
Πλεονεκτήματα: "Best entertainment system I have seen on a flight, bar none. Appreciated the USB port for charging"
Μειονεκτήματα: "Transatlantic flight had smallest seat I have seen on a long-haul (fine on the shorter leg)."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "Food and entertainment are great"
Μειονεκτήματα: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
Πλεονεκτήματα: "It was a pleasant experience,"
Μειονεκτήματα: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."
Πλεονεκτήματα: "Food is always great on Turkish airlines. Entertainment was also great."
Μειονεκτήματα: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "The same as above."
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "The service is amazing Food is great"
Μειονεκτήματα: "Boarding was interesting"
Μειονεκτήματα: "Tough landing and strange turbulence"
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "Food quality degraded compared to early years. I have been seeing the very same food for couple of yours- tasteless bland food did not have the bridge, we had to use buses at Istanbul airport"
Πλεονεκτήματα: "Movies crew"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Μειονεκτήματα: "Seating is extremely cramped"
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Μειονεκτήματα: "Connecting flight tolerance and easy upgrade from one class to another."
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "Free wifi"
Μειονεκτήματα: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Πλεονεκτήματα: "Fast flight , friendly staff , ok food"
Μειονεκτήματα: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Μειονεκτήματα: "See red comment above."
Πλεονεκτήματα: "Except eventually delay, the flight experience is good."
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Μειονεκτήματα: "muffin for breakfast ?"
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "All was well"
Μειονεκτήματα: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "The plane was comfortable and clean. Internet was offered"
Μειονεκτήματα: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Μειονεκτήματα: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Πλεονεκτήματα: "snacks plus they had sparkling mineral water"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Πλεονεκτήματα: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Πλεονεκτήματα: "The venue was overall ok"
Πλεονεκτήματα: "Attention during waiting time and inside cabin"
Πλεονεκτήματα: "Would fly with them anytime."
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "Excellent crew and service!"
Μειονεκτήματα: "It was almost 2 hours delayed"
Πλεονεκτήματα: "It was pleasant all around"
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"
Πλεονεκτήματα: "Excellent personnel. Will use Austrian Airlines again!"