Μειονεκτήματα: "Cabin temperature was too warm"
Μειονεκτήματα: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
Πλεονεκτήματα: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Μειονεκτήματα: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"
Πλεονεκτήματα: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Μειονεκτήματα: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."
Πλεονεκτήματα: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Μειονεκτήματα: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Πλεονεκτήματα: "Food was really nice"
Μειονεκτήματα: "Crew wasn't caring, poor service"
Μειονεκτήματα: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"
Πλεονεκτήματα: "Every thing was excellent"
Μειονεκτήματα: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Πλεονεκτήματα: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Μειονεκτήματα: "Older equipment. A little bit tight. But not too bad."
Μειονεκτήματα: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Πλεονεκτήματα: "Good service and very smooth flight"
Μειονεκτήματα: "Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience."
Μειονεκτήματα: "See comments above about connection at IST."
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Πλεονεκτήματα: "Ataturk airport, meals"
Μειονεκτήματα: "Turkish airlines staff are rude"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Seats too narrow and no leg room."
Πλεονεκτήματα: "The food was plentiful and delicious. Fare price was excellent."
Μειονεκτήματα: "The seats were too small. The layover in Istanbul was too long."
Μειονεκτήματα: "Flight was delayed 2 hours before take off."
Μειονεκτήματα: "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."
Μειονεκτήματα: "Little value for money. Meal, seat.. below expectations of premium economy"
Πλεονεκτήματα: "Movie options and food"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "Excellent food"
Μειονεκτήματα: "Long wait for toilet"
Πλεονεκτήματα: "Overall the food ,service and promptness of arrival and departure were very good."
Μειονεκτήματα: "Legroom was a bit cramped for such a long flight."
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Μειονεκτήματα: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Πλεονεκτήματα: "Just excellent, everything up the standards."
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Μειονεκτήματα: "It was very hot on the plane."
Μειονεκτήματα: "Wheel chair flyers should get first assistant"
Πλεονεκτήματα: "Literally nothing."
Μειονεκτήματα: "Literally everything. Worst airline EVER."
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "Food, entertainment, and crew were great!"
Πλεονεκτήματα: "The meals was good"
Μειονεκτήματα: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Μειονεκτήματα: "The security at the airport is a little too much. Once we landed at Istanbul we went through a security check point which took about 30-40 minutes. I barely made it to my connection flight . Then I went through another security check before boarding the plane. Unnecessary in my opinion"
Πλεονεκτήματα: "The entertainment and food were excellent."
Πλεονεκτήματα: "surpassed our expectation"
Πλεονεκτήματα: "Seating could be wider."
Πλεονεκτήματα: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "I Like the food and movies"
Πλεονεκτήματα: "price and food"
Μειονεκτήματα: "Customer service need to get way better"
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "Service, food."
Μειονεκτήματα: "Check in booth when we checked in bags were very difficult to deal with."
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "The service, food, efficiency"
Μειονεκτήματα: "It seemed that the handling and leaving the plane took very long, probably due to airport services"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Μειονεκτήματα: "Larger meals."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."