Βρείτε φθηνές πτήσεις από Ηράκλειο προς Λονδίνο Διεθνές Αεροδρόμιο Χίθροου

Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Μειονεκτήματα: "Terribly uncomfortable seat."

Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"

Πλεονεκτήματα: "Crew was very nice and attentive"
Μειονεκτήματα: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"

Πλεονεκτήματα: "Great crew"

Μειονεκτήματα: "We had a huge delay"

Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."

Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Πλεονεκτήματα: "Food and crew were great."
Μειονεκτήματα: "Economy is tight."

Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Πλεονεκτήματα: "Everything! Very professional, great food"

Μειονεκτήματα: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Πλεονεκτήματα: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Μειονεκτήματα: "Boarding and in-flight experience were excellent."

Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"

Πλεονεκτήματα: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Πλεονεκτήματα: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Μειονεκτήματα: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Μειονεκτήματα: "It was delayed almost an hour."

Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."

Πλεονεκτήματα: "Legroom!!!"

Μειονεκτήματα: "Seats too small."

Πλεονεκτήματα: "The way of treatment"
Μειονεκτήματα: "The landing was terrible"

Πλεονεκτήματα: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"

Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."

Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Πλεονεκτήματα: "Fast and efficient transport option to Berlin"
Μειονεκτήματα: "All good"

Πλεονεκτήματα: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."

Πλεονεκτήματα: "Entertainment options were pretty good."
Μειονεκτήματα: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."

Πλεονεκτήματα: "The seat, the airport, the service"
Μειονεκτήματα: "The tight connection"

Πλεονεκτήματα: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Μειονεκτήματα: "Not sure why loading is not by aisles, seems not that efficient"

Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Μειονεκτήματα: "We loose our flight and they didn't give us any chance to save some money on a new ticket."

Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "This aircraft should be retired long time ago"

Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Πλεονεκτήματα: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."

Πλεονεκτήματα: "A very short flight."

Μειονεκτήματα: "Should be clear whether meals contain nuts."

Πλεονεκτήματα: "Boarding and staff okay"
Μειονεκτήματα: "Terrible plane ; no room , the most miserable flight we have ever been on"

Πλεονεκτήματα: "The food"

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Μειονεκτήματα: "Same comments as above."

Πλεονεκτήματα: "Friendly crew. Good food and entertainment. Comfortable seats."

Πλεονεκτήματα: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."

Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"

Μειονεκτήματα: "The food maybe"

Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"

Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"

Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"

Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"

Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"

Μειονεκτήματα: "Everything ok"

Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"

Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."

Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."

Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"

Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."

Πλεονεκτήματα: "Roomy seats and good food"

Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"

Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"

Πλεονεκτήματα: "Ease of boarding and crew"
Μειονεκτήματα: "Food"

Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"

Πλεονεκτήματα: "everything"
Μειονεκτήματα: "space when seating"

Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"

Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."

Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."

Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."

Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"

Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"

Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."

Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."

Πλεονεκτήματα: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Μειονεκτήματα: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."

Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."

Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"

Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."

Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Πλεονεκτήματα: "Great crew, baggage arrived"

Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"

Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"

Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"

Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"

Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."

Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."

Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."

Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."

Πλεονεκτήματα: "Served Snack during Red eye without any drink"

Μειονεκτήματα: "Chaotic loading typical of Greek airports."

Μειονεκτήματα: "Only wish it was in a desent hour and not in the middle of the night"

Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"

Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."

Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."

Μειονεκτήματα: "The only flight we have ever been on of two hours or more where there was no complimentary snack or beverage service---not even coffee or water!"

Πλεονεκτήματα: "No turbulence!!!"

Μειονεκτήματα: "Lost luggage!!!"

Μειονεκτήματα: "Boarding was a bit chaotic."

Πλεονεκτήματα: "It was great. Staff was very nice."

Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."

Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."

Πλεονεκτήματα: "Entertainment was excellent"
Μειονεκτήματα: "Food was okay"

Πλεονεκτήματα: "Even though unavoidable security delays made my husband and me last on the plane, we were able to board, and made all our connections. THanks!"

Πλεονεκτήματα: "Cabin crew was very good"
Μειονεκτήματα: "Cabin temperature was a little warm."

Πλεονεκτήματα: "I liked how pleasant the staff were."
Μειονεκτήματα: "I don't like bulk head seating."

Πλεονεκτήματα: "Nice plane and good food, very nice flight!"

Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."

Μειονεκτήματα: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"

Μειονεκτήματα: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"

Πλεονεκτήματα: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Μειονεκτήματα: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"

Πλεονεκτήματα: "Arriving safely."
Μειονεκτήματα: "The temperature was annoyingly hot on board."

Πλεονεκτήματα: "For economy class it was good seats (bulkhead), the crew were nice, and the food was good."
Μειονεκτήματα: "The tiny screens for movies were awful. Worst of all, the horribly loud voices that nearly break eardrums when the crew comes on during the flight was both painful and annoying."

Πλεονεκτήματα: "The gate agent"

Μειονεκτήματα: "Flight was cancelled and took forever to get me on a new flight. On thw way back British airways messed up my return flight completly inconviencing us and created a very stressful situation. Lost over $400 becuase of delayed flight and I will be contacting BA in terms of compensation for not only my lost money but time."

Πλεονεκτήματα: "Seats were good, movie selection good. Everyone very nice."
Μειονεκτήματα: "No breakfast!! Just grapes or banana and granola bar??"

Πλεονεκτήματα: "The flight was not very full, so we could spread out. Normally I really like British Airways, but the lack of AC was difficult."
Μειονεκτήματα: "The air conditioning did not work and it was very warm, 77 degrees at least, the whole flight. It made it very uncomfortable. They said something was broken."

Πλεονεκτήματα: "On time, friendly crew and decent food. Price also good"
Μειονεκτήματα: "20 year old plane with tiny entertainment screens. Old and uncomfortable seats, especially for a long flight. Can't believe we were at a remote parking position inbound and outbound at LHR..."

Πλεονεκτήματα: "Comfortable flight, very good crew."

Μειονεκτήματα: "I was surprised that I had to put some "crisps" on my credit card (and a bottle of water, despite being severely dehydrated for other reasons) - they can't throw a bag of peanuts our way anymore? Help a brotha out!"

Πλεονεκτήματα: "Wasted nearly 3000$ Worst custmober service never buying ticket throggg you or just fly again They wanted a doctors note I sent it so many phone calls so much money spent on them ended up stuck in London sick without a ticket to return had to purchase a new ticket pay for hotel transport everything"

Πλεονεκτήματα: "They closed boarding early"

Πλεονεκτήματα: "nothing-"
Μειονεκτήματα: "I flew about 1 million miles and truly felt like a sardine- absolutely NO leg room and very archaic entertainment system. NEVER AGAIN !"

Πλεονεκτήματα: "I upgraded my seat fr more legroom"
Μειονεκτήματα: "On the trip over, British Air had no record of my seat upgrades. They tried to accomodate, but it was not the same. They did process a payment for about $110 for upgrades both way, however, and I have written to get a refund. In general, British Air can be not responsive or helpful in the admin department and i will avoid them from hereon."

Πλεονεκτήματα: "The cost for three tickets were better priced using your service, rather than BA direct."
Μειονεκτήματα: "The aircraft did not have any food on board, due to some difficulty. They were offering food vouchers at the gate once we landed. That never happened. It could have been useful as I was travelling with my two sons. Heathrow is expensive for breakfast."

Πλεονεκτήματα: "The crew was nice and the food was alright. Good entertainment and comfy plane."

Μειονεκτήματα: "We were late taking off due to the airport and plane not sharing passenger data, and then forced to delay exiting the plane and then forced to sit on a bus rather than enter the terminal."

Πλεονεκτήματα: "Pros..Communication was excellent, we knew our flight was delayed hours in advance so we could prepare, they rerouted our connection so we didn't have to worry about that on arrival, and the onboard crew was excellent and caring. They helped a family to sit together by asking for volunteers to move, and they helped me locate my daughter who had been delayed by a problem with gate check in. The flight was smooth and we all arrived safely."
Μειονεκτήματα: "The seats in economy were extremely cramped, there was no legroom and I don't know how tall people could fit in there. There is no way a person could get out of his or her seat to go to the bathroom without making the others in the row stand up and get in the aisle and that's pretty uncomfortable to do on an overnight flight when people are sleeping."

Πλεονεκτήματα: "The staff and the comfort were stellar."
Μειονεκτήματα: "The boarding process was a bit long"

Πλεονεκτήματα: "Crew and choice of movies were excellent"
Μειονεκτήματα: "Loading sucked. They couldn't keep those that are not boarding yet out of the way for those in the back of the plane to board first. Made one comment to the crowd and then gave up."

Πλεονεκτήματα: "On time, friendly staff"
Μειονεκτήματα: "It got incredibly cold for many hours"

Πλεονεκτήματα: "Cabin crew were excellent, good food. Nice blankets and pillows, crew allowed 'quiet time' for sleep with no disturbing announcements. At the end of the flight, after people were getting off, they let my airplane-loving son and I look at the 'upper deck' of the 747 and my son got to sit in the captain's chair for a photo."
Μειονεκτήματα: "Seats were cramped, no USB or power sockets, older seat-back entertainment screens"

Πλεονεκτήματα: "The flight was nice. Friendly staff, on time, etc"
Μειονεκτήματα: "My bag did not make it. There were at least 6 other people with the same issue. One guy said that 2 out of the last three times his bag has not made it. It made us miss our next leg to Scotland."

Μειονεκτήματα: "The overhead bins on the center isle can only hold a very small hand luggage bags. The entertainment system is very old school with monitors hanging from a ceiling in the isle"

Πλεονεκτήματα: "I love travelling with British Airways. The crew are just so wonderful, nothing is to much trouble for them."
Μειονεκτήματα: "There was nothing to dislike"

Μειονεκτήματα: "Machines for boarding cards did not work - so one had to que as in the old times"

Πλεονεκτήματα: "We were delayed 6 hours due to snow storm. I was impressed that we still took off and that the crew put us all in business class once we took off. The airport staff did s good job of frequent updates in a difficult situation."

Πλεονεκτήματα: "See below"
Μειονεκτήματα: "US Storm response exposed problems. Italian operation only open for minimal hours, British web site would not accept US phone number For contact ( despite provision to do so). US 24 x 7 800#. Responsive and helpful after several frustrating hours attempting to deal with cancilation/rebooking issues in Italy and UK"

Πλεονεκτήματα: "Left on time, toilets clean, good food and drink service, comfortable flight."
Μειονεκτήματα: "Plane was moving and luggage holders above our heads were still open, the safety demonstration didn't come on as the entertainment system didn't work."

Πλεονεκτήματα: "I have flown British Airways in the past and have found it to be very good. This time, I felt cramped. No place to put my luggage. Uncomfortable during the entire flight. The food was okay and the service was very good."

Μειονεκτήματα: "Food was appalling. One male attendant showed no interest in the passengers, actually seemed very bored with us all"

Πλεονεκτήματα: "I loved the personal entertainment screen and the USB port, it made the flight go by so much faster!!"

Πλεονεκτήματα: "Everything was awesome."

Πλεονεκτήματα: "The food was pretty bad, not what I am used to with British Airways."

Μειονεκτήματα: "Too short time for connecting flight resulted in missing my connection. BA decided to try a new software system on a high travel date which resulted in an hour delay. Many passengers missed their connecting flights."