Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Μειονεκτήματα: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Μειονεκτήματα: "Very hot on board"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Πλεονεκτήματα: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Μειονεκτήματα: "the seats are small and very small space in comparison to Lufthansa"
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Πλεονεκτήματα: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Μειονεκτήματα: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"
Πλεονεκτήματα: "Friendly crew. Food was good. Good take off and landing."
Μειονεκτήματα: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "Amazing staff .."
Πλεονεκτήματα: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Πλεονεκτήματα: "Great flight. Lots of good food."
Πλεονεκτήματα: "The service and food are very good."
Μειονεκτήματα: "Tight space for business class."
Πλεονεκτήματα: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Μειονεκτήματα: "A little tight in economy and i am short"
Πλεονεκτήματα: "Everything was as accommodating as possible."
Πλεονεκτήματα: "Nice staff and inflight service. seats were great"
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "on time, good food, pleasant service"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Μειονεκτήματα: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Μειονεκτήματα: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Πλεονεκτήματα: "Legroom is too little"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "I was concerned the connections would be too tight but it worked out great!"
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "Attention to details from flight attendants"
Μειονεκτήματα: "The food was not to my liking except for the crackers, ice cream and water!!"
Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Πλεονεκτήματα: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Μειονεκτήματα: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"
Μειονεκτήματα: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Μειονεκτήματα: "We didn't had entertainment"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Automated check in machines were horrible and almost caused me to miss my flight"
Πλεονεκτήματα: "Good organization, good hygiene, polite crew."
Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Poor service overall. Seats were just like in the economy area, not much different."
Μειονεκτήματα: "Better service"
Μειονεκτήματα: "Significant delay of departure."
Μειονεκτήματα: "Proper communication"
Πλεονεκτήματα: "Crew were helpful and cheerful."
Μειονεκτήματα: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
Μειονεκτήματα: "Middle seat. Big guys dont fit well there"
Μειονεκτήματα: "Flight left on time and arrived 30 minutes early! Great crew. No complaints here!"
Πλεονεκτήματα: "Nice plane, good service and pilots, great landing - no issues at all."
Μειονεκτήματα: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Πλεονεκτήματα: "I like the entertainment on Delta."
Μειονεκτήματα: "Smooth flight, great crew."
Πλεονεκτήματα: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Μειονεκτήματα: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "The crew was ok. The seats was good :)"
Μειονεκτήματα: "Wifi didn't work"
Πλεονεκτήματα: "Food, timeliness, comfort"
Μειονεκτήματα: "Not sure"
Πλεονεκτήματα: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"
Μειονεκτήματα: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"
Μειονεκτήματα: "Flight was 1,5 hr delayed, which almost caused me to miss my connecting flight"
Μειονεκτήματα: "WiFi didn't work"
Μειονεκτήματα: "No in flight entertainment behind the seat"
Πλεονεκτήματα: "Great movies."
Μειονεκτήματα: "Seats won’t stay reclined."
Πλεονεκτήματα: "Good seating, great food, good service."
Πλεονεκτήματα: "Delta in flight entertainment is great."
Μειονεκτήματα: "Always delayed."
Μειονεκτήματα: "Slight delay of flight"
Μειονεκτήματα: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Πλεονεκτήματα: "Everyone was great!"
Πλεονεκτήματα: "Nicer plane"
Μειονεκτήματα: "One stewardess almonds mowed me down with cart"
Πλεονεκτήματα: "Not comfortable and not helpful"
Μειονεκτήματα: "Some rude staffs , not helpful"
Πλεονεκτήματα: "Flight itself uneventful"
Πλεονεκτήματα: "On time, staff, and overall service"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "flight was on time..arrived early..friendly staff.."
Μειονεκτήματα: "Seat did not recline."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Πλεονεκτήματα: "great flight , on time, great service"
Πλεονεκτήματα: "Friendly crew with modern plane"
Μειονεκτήματα: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Πλεονεκτήματα: "Courteous crew and smooth flight"
Πλεονεκτήματα: "No food or entertainment on short flight"
Πλεονεκτήματα: "Food available was good."
Μειονεκτήματα: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."
Πλεονεκτήματα: "Efficient hop to Boston"
Πλεονεκτήματα: "The crew was really friendly and helpful. The plane was really clean"
Μειονεκτήματα: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Μειονεκτήματα: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Πλεονεκτήματα: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Μειονεκτήματα: "Boarding process was slower than anticipated One of our bags did not make it"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Exceptional flight staff -"
Μειονεκτήματα: "Boarding in LA was. Mess"
Πλεονεκτήματα: "The planes were well maintained. Good entertain emend choices. Food was decent too"
Πλεονεκτήματα: "I really like the crew on Lufthansa"
Μειονεκτήματα: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Μειονεκτήματα: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."
Πλεονεκτήματα: "Comfy flight and early arrival."
Μειονεκτήματα: "Had to run to catch the connecting flight"
Πλεονεκτήματα: "everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms."
Μειονεκτήματα: "my TV screen didn't work. Long 9.5hr trip without entertainment."
Πλεονεκτήματα: "The staff on board the plane was excellent. I thoroughly enjoyed the flight! Food was delishious!"
Μειονεκτήματα: "The ticket kiosk would not read passports. It was so frustrating to have to continuously try over and over again. With no attendant at the location and a long line, I wasn’t sure how to proceed. There were plenty of people having the same difficulty. It took about 12 minutes to occomplish a minut long job."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Μειονεκτήματα: "Every single seat in coach except row 34 or 27"
Μειονεκτήματα: "The food is not very good"
Πλεονεκτήματα: "Crew, food and entertainment were fine"
Μειονεκτήματα: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Πλεονεκτήματα: "Everything in order and on time."
Πλεονεκτήματα: "Multiple bathrooms located downstairs. Modern new plane"
Μειονεκτήματα: "Movies were old. No real new releases. Food was terrible"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Tv didn't work most of time. Food was terrible."
Πλεονεκτήματα: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Μειονεκτήματα: "It was very good"
Πλεονεκτήματα: "The food was terrific. The in flight entertainment system was one of the best I've experienced."
Μειονεκτήματα: "The online check-in using my wife's iPad's browser in a don't have a printer scenario (which is the case when you're not home), was difficult to navigate. My wife wound up with my boarding pass on her phone and not one for herself. We did get our boarding passes at the kiosk, but then mine had my TSA-precheck but my wife's didn't and she had to go through an extra layer of security (near the gate area) because of this at the Munich airport."
Πλεονεκτήματα: "The attendants were very respectful and courteous, most of them"
Μειονεκτήματα: "Boarding is disorganized, flight was delayed, baggage took over an hour to get."
Μειονεκτήματα: "crew was not friendly"
Μειονεκτήματα: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."
Μειονεκτήματα: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Μειονεκτήματα: "See comments above."
Μειονεκτήματα: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."
Πλεονεκτήματα: "The service was great and it was fast. Nothing super special about the airline"
Πλεονεκτήματα: "The whole experience was GREAT!"
Πλεονεκτήματα: "The seat was very comfortable"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "They change the gate for transfer last minute"
Μειονεκτήματα: "Boarding was a little chaotic. Everyone kind of ran up."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."
Πλεονεκτήματα: "Great seats, with legroom and ample food."
Πλεονεκτήματα: "The flight staff was excellent!"
Πλεονεκτήματα: "I loved everything."
Πλεονεκτήματα: "Great airplane seats in Prem. Economy."
Μειονεκτήματα: "Information access to cancelled flights was horrible. Impossible to get assistance."
Πλεονεκτήματα: "The seats were fairly comfortable"
Μειονεκτήματα: "Service has really gone downhill the past year or two. Drink service was infrequent, and they ran out of food options; I was stuck with a kosher meal that tasted terrible."
Μειονεκτήματα: "Child car seat lost although checked with luggage."
Πλεονεκτήματα: "the staff is top notch"
Πλεονεκτήματα: "Free upgrade to business class!"
Μειονεκτήματα: "My tv screen stopped responding 6 hours into the flight so that I could not watch it for the remaining 2.5 hours"
Πλεονεκτήματα: "The flight crew was wonderful! Friendly and really attentive the whole trip!"
Μειονεκτήματα: "The only suggestion I would have is that the entertainment options could be a bit more updated. The movie selection was not as good as I have experienced it on other flights (--- other airlines have a better 'new release' selection)."
Πλεονεκτήματα: "Nicely appointed plane, nice staff...even though we didn't order a special meal the flight attendant found something for my allergic son at the end... Hot wet towels, a nice touch."
Μειονεκτήματα: "Although dismal, running out of dinner choices before half way into serving...And given the prevalence of dairy allergies one choice should be dairy free without compromising quality or taste - why does the chicken dish has to have dairy products? Quality of food overall was so so."
Μειονεκτήματα: "Leg space is tight"
Μειονεκτήματα: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Πλεονεκτήματα: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Μειονεκτήματα: "I hate paying for water but I seem to do this all over town."
Πλεονεκτήματα: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Μειονεκτήματα: "Only the other trip by air with Finair"
Πλεονεκτήματα: "Crew was great and welcoming"
Μειονεκτήματα: "Some features on screen did not work, also seat handle wasnt possible to lower"
Πλεονεκτήματα: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Μειονεκτήματα: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Πλεονεκτήματα: "I liked the window seat."
Μειονεκτήματα: "They didn’t talk much about the landing card."
Πλεονεκτήματα: "everything was good"
Μειονεκτήματα: "Needed a bit more food :)"
Πλεονεκτήματα: "The crew was helpful and polite, food was good"
Μειονεκτήματα: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."
Πλεονεκτήματα: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Μειονεκτήματα: "There was no soap in the toilet..."
Πλεονεκτήματα: "Lots of movie choices."
Μειονεκτήματα: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."
Πλεονεκτήματα: "Nice crew."
Μειονεκτήματα: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "I couldn’t change my seat"
Πλεονεκτήματα: "The flight and the crew was very nice, and the food was very good."
Μειονεκτήματα: "Some phone people were very nice, some were not."
Πλεονεκτήματα: "Very nice staff. Probably one of the best flights"
Πλεονεκτήματα: "calming environment, finnish style"
Μειονεκτήματα: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Μειονεκτήματα: "No food only blueberry juice and water"
Μειονεκτήματα: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Πλεονεκτήματα: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Μειονεκτήματα: "Aging interior and seats of plane were not good at all."
Πλεονεκτήματα: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Πλεονεκτήματα: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Μειονεκτήματα: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."
Πλεονεκτήματα: "Everyone was polite and helpful and did everything to make flight comfortable"
Μειονεκτήματα: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Πλεονεκτήματα: "The food was surprisingly pretty good"
Μειονεκτήματα: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Πλεονεκτήματα: "Excelente timing and organized to take us to the plane"
Μειονεκτήματα: "No crew speak very good English it was really difficult to understand them"
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are uncomfortable."
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Πλεονεκτήματα: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Μειονεκτήματα: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Μειονεκτήματα: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Μειονεκτήματα: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."
Μειονεκτήματα: "Entertainment services weren't functional for the first 2 hours of the flight"
Πλεονεκτήματα: "Loved the flight attendance!! They were friendly, witty and flexible."
Πλεονεκτήματα: "Courteous attendants on board! Food not bad!"
Μειονεκτήματα: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Μειονεκτήματα: "Don't understand why they do not open to get the seat until 36 hours ago. Our family of 4 got scattered all over; the agent was not at all helpful -- they seemed bitter about their working condition and the fact that they had to deal with dissatisfied customers. I talked to the supervisor and we were finally able to sit together just because a party of 4 did not show up. I am not at all happy with the AA for their stupid rule."
Πλεονεκτήματα: "Personnel were very nice and fight was comfortable"
Μειονεκτήματα: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Πλεονεκτήματα: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."
Πλεονεκτήματα: "Movies Food Comfortable seating"
Μειονεκτήματα: "Going through security"
Πλεονεκτήματα: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Πλεονεκτήματα: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Μειονεκτήματα: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Πλεονεκτήματα: "We finally landed safely."
Μειονεκτήματα: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."
Πλεονεκτήματα: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Πλεονεκτήματα: "the flight was very comfortable"
Πλεονεκτήματα: "The crew was friendlier than on the other airlines we took on our trip. The seats were cramped (coming from someone average height) and the middle and window seats have a combined under the seat compartment so you don't feel like you have personal space. I wish the breakfast was more substantial, but other than that it was a wonderful flight and I would definitely take it again!"
Πλεονεκτήματα: "The crew was very helpful and the entertainment was updated."
Μειονεκτήματα: "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."
Πλεονεκτήματα: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Μειονεκτήματα: "Seats were too close together."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Amasing crew"
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Μειονεκτήματα: "Excelente aerolínea"
Πλεονεκτήματα: "The cue lines per zone are a brilliant idea!"
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Μειονεκτήματα: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Μειονεκτήματα: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Μειονεκτήματα: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Μειονεκτήματα: "There were not noodle soup ready this time."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "The boarding process was smooth and the crew friendly. Flight ran on time."
Μειονεκτήματα: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."