Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Μειονεκτήματα: "The food"
Μειονεκτήματα: "The food maybe"
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Fully booked flight. Very noisy"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Μειονεκτήματα: "The seat backs are hard and there is very little knee room"
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Πλεονεκτήματα: "Ease of boarding and crew"
Μειονεκτήματα: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Μειονεκτήματα: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "delay in disembarking as well as baggage collection"
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Πλεονεκτήματα: "Nothing particularly."
Μειονεκτήματα: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "Crew was amazing. Flight was great."
Μειονεκτήματα: "I don't have any complaints."
Πλεονεκτήματα: "The crew for this flight were lovely, I’d highly recommend flying with edelweiss."
Μειονεκτήματα: "Ground staff could have been more helpful given I was on “standby” . Made me stand in a line for absolutely no reason and then go stand in it again as if to kill time until a seat came up - they could have just asked me to take a seat. I know how stand-by works."
Μειονεκτήματα: "Not cancelling our flight less than 24 hrs before departure"
Πλεονεκτήματα: "Crew was super friendly. They all seemed to like their job and interacting with people."
Πλεονεκτήματα: "Crew was attentive did they best on a large flight accommodating a large amount of people. Wide assortment of films."
Μειονεκτήματα: "Although I preselected my bulkhead seat so I had more legroom, the family behind me was the worst I e experienced ever in flying. Constant kicking, pulling, tapping the back of my chair. When I tried to put my seat in recline the passenger behind me said “no!” Never slept!"
Πλεονεκτήματα: "Crew was very attentive and friendly. Choice of movies was very good."
Μειονεκτήματα: "Quality of food was not as good as on last year’s flight."
Πλεονεκτήματα: "Clean friendly helpful safe on time"
Πλεονεκτήματα: "Friendly cree..!!"
Μειονεκτήματα: "No delay...!!!"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Not to be delayed, both of my flights were delayed"
Μειονεκτήματα: "Seats are terribly small and not much room for legs"
Πλεονεκτήματα: "Food, service"
Πλεονεκτήματα: "Everything was great. Will fly again!"
Πλεονεκτήματα: "Seats reclined more than many flights; good food and entertainment."
Μειονεκτήματα: "Arm rest in coach are unable to go in full upright position making it impossible for small children to sleep in you lap"
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Traveling with a bike was a bit unclear. I paid $90 for traveling with my bike, which was fine, I just wish it was more clear leading up to it cause I thought it would be $75."
Πλεονεκτήματα: "All of the Cabin attendant have served with smile."
Μειονεκτήματα: "I wanted to have coffee and tea service not only with tthe meal and also after the meal . More selection of Movies would be nice."
Μειονεκτήματα: "The airport was very crowded and no room to sit at our gate"
Μειονεκτήματα: "Seats in economy could be more comfortable, especially for long haul flights. After my 7+ hour flight from Zurich to Boston, I was very sore."
Πλεονεκτήματα: "My gluten free meal request did not go through yet the flight attendants did everything they could to accommodate. The effort was really appreciated."
Μειονεκτήματα: "crew terrible confort terrible"
Πλεονεκτήματα: "Excellent service, direct to Tampa"
Μειονεκτήματα: "limited leg room"
Πλεονεκτήματα: "Simply that I arrived. Quick receipt of two checked bags."
Μειονεκτήματα: "The herding during the boarding process. The window seat and my inability to see or hear the cabin crew. The slow departure after arrival."
Πλεονεκτήματα: "Nothing at all no help from flight attendant at all even though I am handicap"
Μειονεκτήματα: "Staff and crew were great."
Μειονεκτήματα: "Flight left 30 minutes late requiring us to run through the Zurich airport for our connecting flight."
Πλεονεκτήματα: "Clean and efficient."
Μειονεκτήματα: "Crowded seating."
Μειονεκτήματα: "Plumbed new depths for discomfort on a long haul flight. Seats too narrow and with not enough leg room even for short people. Air quality and ventilation bad. Might have been acceptable for a short haul budget flight, but completely unacceptable standards for a full price long haul carrier on a flight of 10 hours! We'll never fly SWISS on longhaul again."
Μειονεκτήματα: "booked 2 months in advance, Had valid e-ticked number. Showed at the airport 2.5 hours before flight.. Was put on STAND-BY list for some reason, Got the boarding pass in the last minute when all passengers boarded already. Not sure if will be able to fly at all for 2 hours until the last minute. Awful experience."
Πλεονεκτήματα: "The crew was very nice."
Πλεονεκτήματα: "Punctual, and service was very good."
Μειονεκτήματα: "No control of air blowing on me"
Πλεονεκτήματα: "Relaxed atmosphere"
Μειονεκτήματα: "Bland food. Too many boarding issues, lots of confusion"
Μειονεκτήματα: "Customer service"
Μειονεκτήματα: "Cramped seats, no entertainment system, bad food."
Πλεονεκτήματα: "General service was good, food was good."
Πλεονεκτήματα: "The crew was very nice and the airplane was very good too"
Μειονεκτήματα: "The food was very bad , I ordered kosher meal and I didn't get it and the food that I did get was just a little"
Πλεονεκτήματα: "Simply perfect. The flew and crew as a whole were outstanding. There is a reason why I always fly with Swiss and Edelweiss every single time. Thank you for the awesome hospitality and experience. You will always receive recommendations from myself to other friends and family when it comes to flying abroad."
Πλεονεκτήματα: "The service was great"
Μειονεκτήματα: "The leg room was tight and I am not a tall person. But I understand u need to jam as many people in as possible"
Πλεονεκτήματα: "Very good food and nice, friendly staff"
Μειονεκτήματα: "Everything was great, have no complaints"
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Crew was great however this review came too late as the company is inbankruptcy"
Πλεονεκτήματα: "The crew was polite and helpful."
Μειονεκτήματα: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Πλεονεκτήματα: "The crew was nice, and the flight was quick and painless."
Μειονεκτήματα: "The seats didn’t recline so it was a bit uncomfortable"
Μειονεκτήματα: "Free refreshments"
Μειονεκτήματα: "Horrible boarding process."
Μειονεκτήματα: "The delay in this flight was made far worse by the poor communication about he new timeframe for departure. It was poorly handled and we ended up getting to our final destination at 3 am as a result. Disappointed."
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Μειονεκτήματα: "Accent and descent were extremely fast and caused ears extreme pain."
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Everything was wonderful, even the weather"
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "Flight attendants were very nice as were the pilots"
Μειονεκτήματα: "There was no gate listed until 15 minutes before boarding time. The staff at the airport was very rude. There is no sort of process or order once boarding time comes around."
Πλεονεκτήματα: "The plane was ok."
Μειονεκτήματα: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Μειονεκτήματα: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Μειονεκτήματα: "Inefficient from check in to deplaning"
Πλεονεκτήματα: "Everything waa straightforward. No major issues."
Μειονεκτήματα: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Μειονεκτήματα: "Rude boarding crew."
Πλεονεκτήματα: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Μειονεκτήματα: "Messing with luggage size"
Πλεονεκτήματα: "In-Flight staff was pleasant..."
Μειονεκτήματα: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."
Μειονεκτήματα: "Hostess who threw me out"
Μειονεκτήματα: "It was cancelled !!"
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Μειονεκτήματα: "Flight was delayed for 3 hours because of rain and when we got our bags everything inside was soaking wet. Never going on easy jet again, it ruined my cloths and gifts"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Μειονεκτήματα: "In flight meal had to be pre purchased , did not know and had no option to"
Πλεονεκτήματα: "Its cheap on time"
Μειονεκτήματα: "The ground crew didn't allow a carry on which was supposedly allowed"
Πλεονεκτήματα: "Did not try food or entertainment, but it's a great value flight. Professional staff and flight times were spot on."
Μειονεκτήματα: "Not very good boarding staff"
Πλεονεκτήματα: "Didn't check in online before getting to the airport and could not get on my plane because they sold my seat. Agents didn't even try to help or care. Had to buy another ticket for full price so made the trip very expensive in the end. Not worth the discount!"
Μειονεκτήματα: "They didn't confirm the delay - only said it was estimated meaning while we could have come to the airport at a later time given the delay they made us come at the time required for the original flight. For a three hour delay thy gave us a 3GBP voucher. I will be fighting for compensation but am appalled by their service"
Πλεονεκτήματα: "Service from everyone was great"
Μειονεκτήματα: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."
Πλεονεκτήματα: "We did not realize Easyjet does not distinguish between personal items and carry-on luggage like most other carriers. As such we had too many hand bags. They kindly checked our bags for us."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Μειονεκτήματα: "Check in agent trying to charge 60 for bag while it was a carry on size. Then your Arline asking for volunteers to check their bag. So first you attempt to charge then ask for volunteers, make up your mind."
Μειονεκτήματα: "The boarding process was a little hectic - the sign for Venice was at gate 28, and they called for people to board, but they were still boarding for Berlin. Then there was a last call for boarding for Venice - but they hadn't even started boarding for Venice yet and it was meant to be a last call for Berlin. And then Venice ended up at a different gate (but only one over)."
Μειονεκτήματα: "Speedy boarding in Venice is a complete fraud, and they should be banned from offering it! They do not manage the passengers as they board the bus to go to the aircraft, so the reserved area for SB passengers becomes full of people who did not pay for the service. Then people sneak into the seats at the front of he plane that are also an extra fee, and the flight attendants refuse to check their boarding cards."
Πλεονεκτήματα: "It wasn’t amazing. It did its job"
Μειονεκτήματα: "Too many ch of a charter flight focused on tourist going home from a week on the beach"
Πλεονεκτήματα: "The crew was friendly and helpful. The seats were comfortable and the food was great."
Μειονεκτήματα: "There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess."
Μειονεκτήματα: "Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded."
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "Left on the runway for hours"
Μειονεκτήματα: "Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time."
Μειονεκτήματα: "Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever"
Πλεονεκτήματα: "The boarding was smooth and efficient. We left and landed on time."
Μειονεκτήματα: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The cabin crew was friendly and helpful. The seats on the plane are nice and wide, plenty of leg room."
Μειονεκτήματα: "We left from the far end of the terminal, and there was no gate. The one shop for buying a beverage and magazine there was closed. The supposedly more comfortable seats are not that great for a short person. The food and drink on board was fine but nothing special."
Πλεονεκτήματα: "The plane didn't fall out of the sky. But that's about all I can say on a positive note."
Μειονεκτήματα: "Plane departs and arrives late. Crew extremely disorganized. Did not give clear direction to passengers. My "upgraded legroom" seats turned out to be a walkway to and from the restrooms which were right in front of me. I was constantly bothered with other flyers waking me and disturbing me as they used this walkway."
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Πλεονεκτήματα: "Good choice of music"
Μειονεκτήματα: "The bathrooms were full so we had to stop in Manchester to empty them and refuel, added 1.5hrs onto the already 11hr flight...ugh. Bad food and only 2 movies unless you pay extra."
Μειονεκτήματα: "Frankfurt was a mess. The gate wasn't announced till shortly before boarding. The gate had it's own security line which was inefficient. Plane ended up leaving an hour late because >100 people were still stuck in security. No vegetarian options for food."
Πλεονεκτήματα: "food dinner good staff was wonderful"
Μειονεκτήματα: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."
Μειονεκτήματα: "Condor needs to become faster with technology."
Πλεονεκτήματα: "This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day."
Πλεονεκτήματα: "The pilot. The flight was pleasant"
Μειονεκτήματα: "Terrible service"
Πλεονεκτήματα: "Same as above."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Seats are very small and uncomfortable"
Πλεονεκτήματα: "Cabin crew was wonderful."
Μειονεκτήματα: "I paid extra for more leg room but then didn't get it and In fact my husbands seat hadn't been switched to sit next to me even though I had booked that online through condors website. Absolutely no leg room for tall people- insane for such a long flight and this is the main reason I will never fly condor again. Also think it's ridiculous to pay for movies on such a long flight."
Πλεονεκτήματα: "Staff was great comfort level good"
Μειονεκτήματα: "Food was ok. Entertainment old and limited"
Πλεονεκτήματα: "This is a new service out of New Orleans which I found very convenient and efficient. Smooth flight and good, attentive crew."
Μειονεκτήματα: "Communication regarding reservations and follow-up check-in was not very easy. Also at the airport when I stopped and asked a Condor employee for directions to locate my connecting flight, her initial response was curt --that she could not help me as she was in the process of boarding passengers -- although there was no one but her there. She then directed me elsewhere."
Μειονεκτήματα: "I did not like that my flight with Air Dolomiti did not leave on time."
Πλεονεκτήματα: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Μειονεκτήματα: "There was nothing I didn't like."
Πλεονεκτήματα: "direct flt from Minneapolis to Frankfurt Friendly"
Μειονεκτήματα: "seating is crowded movie choices limited"
Πλεονεκτήματα: "Great airline for the price, very clean, nice crew, food was okay for airline food."
Μειονεκτήματα: "Premium entertainment???"
Πλεονεκτήματα: "Being fed. Attentive flight attendants. In-flight entertainment. Phone chargers"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Μειονεκτήματα: "we needed more leg room."
Πλεονεκτήματα: "The boarding is terrible"
Μειονεκτήματα: "Food is good"
Πλεονεκτήματα: "Got Two seats to myself"
Μειονεκτήματα: "Pay for movies and entertainment"
Πλεονεκτήματα: "The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive."
Μειονεκτήματα: "Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!"
Μειονεκτήματα: "The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still."
Μειονεκτήματα: "terrible food, confusing what's included the service price, most of all Customer service agents at the gate very ruth and not helpfull, delayed-not given time frame why or when the boarding will start, feels like you don't care about your customers satisfactions at all. Never will fly again on Condor Ailines!"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "The staff was accommodating when things went wrong"
Μειονεκτήματα: "The seats are very small especially when people recline. The need to request special meals for allergies ahead of time was not clear and there are very few snacks of any substance to purchase. The check in process and security process at Frankfurt are one of the least efficient I've ever seen."
Πλεονεκτήματα: "The flight time from Portland was blissfully short at approximately 10 hours."
Μειονεκτήματα: "Seating was cramped, plane was full and food quality left much to be desired. I'm sensitive to wheat. Pasta was a main course, with dinner roll (of course) and the other meal was equally 'carby'. On return flight, I took the precaution of buying food in the terminal and bringing it on board with me."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Seat are not comfortable and food was terrible"
Πλεονεκτήματα: "Flight time was shortened by 1.5 hrs!"
Μειονεκτήματα: "Distance between seats was short and my knees touched the seat in front"
Πλεονεκτήματα: "Good value for semi-business class to FRA and they let you book each way separately Now an alliance partner with Alaska Good food"
Μειονεκτήματα: "Flight does not depart until late evening so everyone's tired and sleepy. Departure was delayed because of lack of cleaning people Condor Website is cumbersome"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lost luggage, late flight."
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "The size of the plane and food."
Πλεονεκτήματα: "Price ,crew"
Μειονεκτήματα: "Movies food only ok"
Πλεονεκτήματα: "Delayed... now canceled"
Πλεονεκτήματα: "It got me there."
Μειονεκτήματα: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Μειονεκτήματα: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Seats were very small."