Μειονεκτήματα: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."
Πλεονεκτήματα: "Great flight"
Πλεονεκτήματα: "Crew was great, seating comfortable."
Μειονεκτήματα: "70’ late on a 45’ flight"
Πλεονεκτήματα: "Crew was great. Phenomenal even."
Μειονεκτήματα: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "Everything!!"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Μειονεκτήματα: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Μειονεκτήματα: "A little more clean seats"
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Μειονεκτήματα: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "TV's did not work. Food was lousy."
Μειονεκτήματα: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Πλεονεκτήματα: "Crew helpful. Seats comfortable. Slept most of flight."
Μειονεκτήματα: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"
Μειονεκτήματα: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Πλεονεκτήματα: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Πλεονεκτήματα: "I liked the staff and the chocolate"
Μειονεκτήματα: "I didn't like the meal much and the lighting was too bright most of the time."
Πλεονεκτήματα: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Πλεονεκτήματα: "Legroom!!!"
Μειονεκτήματα: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Πλεονεκτήματα: "They are the best airline flying to Boston."
Μειονεκτήματα: "This plane was better."
Μειονεκτήματα: "I could not obtain a refund."
Πλεονεκτήματα: "Got bumped to business class."
Μειονεκτήματα: "What's not to like about that?"
Πλεονεκτήματα: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Μειονεκτήματα: "See sbove"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Service."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "The food provided and the service was excellent."
Μειονεκτήματα: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Πλεονεκτήματα: "Relaxed check-in"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "Food and service were good"
Μειονεκτήματα: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"
Πλεονεκτήματα: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Πλεονεκτήματα: "Quick flight, good service"
Μειονεκτήματα: "Old airplane crappy entertainment system"
Πλεονεκτήματα: "The crew was very nice, I felt bad for them as people were constantly complaining."
Μειονεκτήματα: "The tv's did not work, was extremely disappointing."
Πλεονεκτήματα: "crew was great. Food was excellent. Bathrooms in good shape."
Μειονεκτήματα: "No internet. Very slim choices for entertainment."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Πλεονεκτήματα: "Upgraded to business class. Very professional and attentive crew."
Πλεονεκτήματα: "The service , the hospitality and kindness"
Πλεονεκτήματα: "So far so good."
Πλεονεκτήματα: "Both flight attendants were excellent"
Μειονεκτήματα: "Everything perfect"
Πλεονεκτήματα: "Really nice crew"
Μειονεκτήματα: "The flight could’ve been on time and not delayed 24 hours"
Πλεονεκτήματα: "Flight was short and pilot got me there safely. Kept passengers informed about delays."
Μειονεκτήματα: "Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior"
Πλεονεκτήματα: "The crew was very attentive and had great personality. They anticipated any needs we had."
Μειονεκτήματα: "The most courteous staff - on ground, in air, and at destination!"
Πλεονεκτήματα: "Quickly moving through the airport."
Μειονεκτήματα: "Take out old planes. It was really run down."
Πλεονεκτήματα: "The plane was nice"
Μειονεκτήματα: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Πλεονεκτήματα: "tCrew was good. On one side of airplane in main cabin, bathroom was twice size of normal airplane bathrooms. This was welcome."
Μειονεκτήματα: "Seats were reasonable."
Πλεονεκτήματα: "compared with other airlines they were just OK"
Μειονεκτήματα: "everything"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Πλεονεκτήματα: "Lovely crew. The food was tasty."
Μειονεκτήματα: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("
Πλεονεκτήματα: "Crew were great, on time, helpful, friendly."
Πλεονεκτήματα: "Food and movies"
Πλεονεκτήματα: "Fast and efficient"
Πλεονεκτήματα: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Μειονεκτήματα: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Πλεονεκτήματα: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Μειονεκτήματα: "Friendly crew and lots of good free snacks!"
Πλεονεκτήματα: "The flight was on time at departure and 30 minutes on arrival."
Μειονεκτήματα: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Πλεονεκτήματα: "Super comfortable seats. Lots of movie options."
Μειονεκτήματα: "Food was not very good"
Πλεονεκτήματα: "Flight was smooth, arrived early..crew was prompt and courteous."
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Πλεονεκτήματα: "I love that they have food on long flights and I get an hour of free WiFi because I have T-mobile."
Μειονεκτήματα: "Small seats but I’m tall so I have to live with it."
Πλεονεκτήματα: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Μειονεκτήματα: "No leg rest"
Πλεονεκτήματα: "How friendly all the staff were and how quickly we boarded the plane."
Μειονεκτήματα: "How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)"
Πλεονεκτήματα: "That I got to my destination safely, and my luggage wasn't lost"
Μειονεκτήματα: "The seats are so uncomfortable, and trying to sleep on the flight was nearly impossible."
Πλεονεκτήματα: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Μειονεκτήματα: "Seat did not recline."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Delta staff is not too friendly"
Μειονεκτήματα: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"
Πλεονεκτήματα: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."
Πλεονεκτήματα: "That I landed safely"
Μειονεκτήματα: "1st class was horrible."
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Πλεονεκτήματα: "We landed earlier than expected"
Μειονεκτήματα: "Bathroom was very smelly"
Πλεονεκτήματα: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Μειονεκτήματα: "My original flight was canceled"
Μειονεκτήματα: "Plane too warm."
Μειονεκτήματα: "The plane bathroom was old and junky"
Πλεονεκτήματα: "I had a window seat"
Μειονεκτήματα: "bumpy flight"
Πλεονεκτήματα: "Over cramped No Space for carry on slow service"
Μειονεκτήματα: "Over cramped No Space for carry on slow service"
Πλεονεκτήματα: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Μειονεκτήματα: "I didn't like the food."
Πλεονεκτήματα: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."
Πλεονεκτήματα: "That my flight was on time"
Μειονεκτήματα: "Pretty much everything else about it"
Μειονεκτήματα: "Seating was tight"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing everything was fine"
Μειονεκτήματα: "paying extra for leg room and checked bags"
Πλεονεκτήματα: "I always have a great experience on Delta! Thank you"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Seats very hard and uncomfortable in economy"
Πλεονεκτήματα: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Πλεονεκτήματα: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Πλεονεκτήματα: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Μειονεκτήματα: "This was a great flying experience."
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Μειονεκτήματα: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."
Μειονεκτήματα: "Service was bad"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Μειονεκτήματα: "They cancel the flight without letting me know!"
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Flt was great - service was great"
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Μειονεκτήματα: "My flight was cancelled! ended up flying to Athens the next day"
Πλεονεκτήματα: "The venue was overall ok"
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Πλεονεκτήματα: "Nice staff. efficient."
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "Great grew, great flight. Thank you!"
Πλεονεκτήματα: "Crew friendliness."
Πλεονεκτήματα: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Πλεονεκτήματα: "The crew were very nice"
Μειονεκτήματα: "Toilets could be cleaned more often"
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "Good food and drinks,great movies"
Μειονεκτήματα: "Dirty bathroom,needs upgrade too."
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Service was spectacular. The United crew was awesome."
Πλεονεκτήματα: "everything on time, good selection of movies"
Μειονεκτήματα: "the food....pretty bad"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The plane was cramped"
Πλεονεκτήματα: "Crew was very attentive and professional."
Μειονεκτήματα: ". The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"
Πλεονεκτήματα: "Crew was excellent."
Πλεονεκτήματα: "Excellent seats, excellent and friendly service:)"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Yes, everything was great"
Μειονεκτήματα: "Fight could have been on time! It was over 45 minutes late, because of the crew"
Πλεονεκτήματα: "The crew was amazing, we had blankets and pillows and that was super comfortable."
Μειονεκτήματα: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"
Πλεονεκτήματα: "The boarding process was well organized and fast."
Μειονεκτήματα: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Πλεονεκτήματα: "Underseat AC power and USB power was the highlight of the trip."
Μειονεκτήματα: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."
Πλεονεκτήματα: "I wasn't expecting free in-flight movies and meals, which were very welcome"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Timely, friendly, clean plane"
Μειονεκτήματα: "Food was bland!!!"
Μειονεκτήματα: "Wish we’d had a bit more legroom"
Μειονεκτήματα: "We never got on that flight!"
Πλεονεκτήματα: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."
Πλεονεκτήματα: "crew friendliness"
Μειονεκτήματα: "selections in entertainment system is very old."
Πλεονεκτήματα: "new clean aircraft."
Μειονεκτήματα: "no breakfast."
Μειονεκτήματα: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Food was great."
Μειονεκτήματα: "Entertainment was frustrating"
Πλεονεκτήματα: "Service was very good, flight was very smooth"
Πλεονεκτήματα: "Restful flight"
Πλεονεκτήματα: "The service by the flight attendants was very good starting from the welcome to the end in spite of the fact that it was quite late night flight. Also by fortunate luck I had the chance to sleep as the next three seats to me were all empty in the middle block, which made the whole trip less exhaustive."
Μειονεκτήματα: "If the seats next to me weren't empty and I couldn't lay down across all of them it would have been a difficult flight as the economy seats are not even close with economy comfort levels of other international airlines like Turkish Airlines especially the seat pitch size. Entertainment choices could be improved by more recent movies. There were very few selection."
Μειονεκτήματα: "Seats on airplane from Frankfort to Cairo"
Μειονεκτήματα: "Not enough room. Aisle seat was too narrow and short."
Πλεονεκτήματα: "Economy premium seating was definitely worth it. I had a great sleep. Stewards were friendly and helpful."
Πλεονεκτήματα: "Flight attendants, food, drinks and space."
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Crew very rude unlikely Lufthansa"
Πλεονεκτήματα: "On time all the time"
Μειονεκτήματα: "Food getting worse year after year."
Πλεονεκτήματα: "The staff were really nice and professional"
Μειονεκτήματα: "The seats we were in though lots of leg space the armrest were not reclining and after eight hours it got quite uncomfortable. Also my headphone jack was damaged but the staff made it right."
Μειονεκτήματα: "Lost my luggage ., not happy"
Μειονεκτήματα: "Flight delayed by about an hour"
Μειονεκτήματα: "bad weather, not your fault"
Πλεονεκτήματα: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Μειονεκτήματα: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seats were not comfortable even in business"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "My parents had a wonderful experience. Very professional and courteous!"
Πλεονεκτήματα: "Lufthansa always does an excellent job."
Πλεονεκτήματα: "Fast boarding, on time"
Μειονεκτήματα: "Too cold in plane, announcements too loud"
Πλεονεκτήματα: "They were nice, rushed through beverages, but since it was a short flight that's understandable."
Μειονεκτήματα: "The top cushion on the seats could be less bulky."
Πλεονεκτήματα: "I like how they boarded the back of the plane first!"
Μειονεκτήματα: "The seats weren't as comfortable as other airlines. The food wasn't very good either."
Μειονεκτήματα: "Flight was delayed. Missed connecting flight to London. Two days with no baggage (missing)."
Μειονεκτήματα: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."
Πλεονεκτήματα: "Lunch was tasty. Crew was pleasant. Boarding was easy. Entertainment offered was excellent with a large range of things to watch/listen to. Flight was on time."
Μειονεκτήματα: "Blankets were not offered to passengers, I was disappointed by this."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Can't complain."
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"
Μειονεκτήματα: "Poor customer service"
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"
Πλεονεκτήματα: "Crew was amazing. Polite and friendly."
Μειονεκτήματα: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."
Πλεονεκτήματα: "The whole crew was amazing! Meals were very tasty. The pillow and blanket was a nice touch. We really enjoyed the fact we all had entertainment screens."
Μειονεκτήματα: "The selection of movies was not very grand."
Μειονεκτήματα: "Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight."
Πλεονεκτήματα: "Staff was wonderful, food was great! Takeoff was a little delayed but they kept us informed and that was fine. Over all a wonderful experience"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Staff were great both to and from our vacation spot. This was my first time flying Aer Lingus and I was more than satisfied with the experience."
Μειονεκτήματα: "Seats are always a little cramped when flying coach but that's in the plane design not to do with flight service."
Πλεονεκτήματα: "Air Lingus is my new preferred carrier. They combine updated technology with old time"
Μειονεκτήματα: "Courtesy and constant detail attention. They didn’t have enough staff at the gate to get passengers through on time causing us to miss the push off slot and had to wait on the tarmac an hour for another."
Πλεονεκτήματα: "Check in was great. On board crew was excellent and very attentive. Many offerings of drinks and food."
Μειονεκτήματα: "Boarding was chaotic, free for all situation. Signage could have been better at the gate. One of the TV viewers/overhead lights didn’t work for our party. There was a large chatty group of people that were milling around, standing in aisle, talking loudly for much of the flight. I understand that there is only so much the crew could do about that."
Πλεονεκτήματα: "Crew was excellent and very nice"
Μειονεκτήματα: "Left from Venice and stood in line to check in and check bags for an hour. unable to check in before arriving. Had to run through the airport to make our flight. Absurd that I couldn’t get a cup of water without paying"
Μειονεκτήματα: "I asked for Vegetarian food when I booked the flight but I didn't get any. When I asked for Veg food, I was told they didn't have any. With delays and everything, I didn't get to eat anything for 16 some hours."
Μειονεκτήματα: "Only tap water was complimentary."
Μειονεκτήματα: "NO COMPLIMENTARY WATER OR COFFEE. SEATS larger and MORE COMFORTABLE"
Πλεονεκτήματα: "It was a simple layover!"
Πλεονεκτήματα: "The flight was on time"
Πλεονεκτήματα: "In flight service was good."
Μειονεκτήματα: "Check in desk is always packed."
Μειονεκτήματα: "i think the chairs could be more comfortable"
Πλεονεκτήματα: "Seats and service was excellent. Flight was on time and very organized."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."
Πλεονεκτήματα: "Crew was very considerate."
Μειονεκτήματα: "Two hour flight delay small aisle/seats."
Πλεονεκτήματα: "Short flight so no food"
Πλεονεκτήματα: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Μειονεκτήματα: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Μειονεκτήματα: "The aircraft was old. The flight attendants were disinterested. The seats were terribly uncomfortable."
Πλεονεκτήματα: "the service was very friendly and the food was very good. Checking in was easy and they were very helpful."
Μειονεκτήματα: "the only complaint I have is that on the info page on the screens the maps doesnt work."
Πλεονεκτήματα: "Kind, helpful staff"
Μειονεκτήματα: "The entertainment was extremely slow. It stopped completely a couple times and had to be restated by the crew. Nor were there recharging plug ins."
Πλεονεκτήματα: "The seats were comfortable."
Μειονεκτήματα: "Super tiny drink sizes. The tv did not work and the crew was incompetent/ didn't care to find a fix or compensation. The crew also was rude and ignored customers when able. The ticket listed that boarding was over 2 hours before take off, but didn't board until much later."
Μειονεκτήματα: "Flight attendants were a bit brusque- not as friendly /helpful as I am used to. Also surprised I had to pay for a juice - opted for water instead. Drink service slow too."
Πλεονεκτήματα: "Food excellent, plane staff pleasant. Plane was late."
Μειονεκτήματα: "They lost my luggage. The young man at the,AL desk at Frankfort was tude,and dismissive. It is more than 24 hours later now and they have made no contact."
Μειονεκτήματα: "A/c was not working and is not the first time that happened on aerlingus....my question is do you do maintenance on aircraft??????"
Πλεονεκτήματα: "I enjoyed the turkey and cheese pretzel sandwich, but I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard."
Μειονεκτήματα: "I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard"
Μειονεκτήματα: "That we paid for breakfast for that segment. Cramped & I'm average."
Πλεονεκτήματα: "Great food."
Μειονεκτήματα: "Limited leg room."
Πλεονεκτήματα: "On time and very comfortable."
Πλεονεκτήματα: "The price and convenience was great, airline was well kept with minor technology issues. Restroom facilities were well kept and food was adequate (what airline food is really good?) turbulent flight but the pilot did a goood job maneuvering around."
Μειονεκτήματα: "The headsets provided for international movies sound quality was very poor.my daughter and I found ourselves using a single prong (airline headsets require two one for each ear)headphones from our phone to listen to movies with only one in. One flight attendant was not pleasant and wound up spilling a full cup of water on my lap, followed by another hitting me with the food cart. I am a frequent traveler so for me this shouldn't sway anyone's opinion on a minor instance."
Μειονεκτήματα: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"
Μειονεκτήματα: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."
Μειονεκτήματα: "My luggage didn't arrive to Amsterdam. I wasn't offered any assistance and I had to wait a day to receive my luggage! My flight was an early flight so it,ales not sense why it wasn't brought to the same day"
Πλεονεκτήματα: "Good flight. No problems during check in. Flight left and arrived on-time."
Μειονεκτήματα: "No issues."
Πλεονεκτήματα: "Service was great, everyone was really helpful"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Seat 31A: Headphone socket was not working properly, table was broken (didnt keep the food tablet), entertainment system crashed after pausing the movie. check-in baggage was lost during journey and still couldnt get found. Very annoying."
Πλεονεκτήματα: "Great people...very service oriented!"
Μειονεκτήματα: "Paid for some low quality food."