Μειονεκτήματα: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Μειονεκτήματα: "Space on airplanes"
Πλεονεκτήματα: "The crew was great. The flight was on time."
Πλεονεκτήματα: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The plane was extremely hot."
Πλεονεκτήματα: "Boarding so efficient we left early and arrived super early."
Μειονεκτήματα: "WiFi on plane dropped out a lot."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Πλεονεκτήματα: "Nice service"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Μειονεκτήματα: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Μειονεκτήματα: "Plane was FREEZING!!!"
Πλεονεκτήματα: "Smooth ride"
Πλεονεκτήματα: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Πλεονεκτήματα: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Μειονεκτήματα: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Πλεονεκτήματα: "Crew was nice, despite multiple hoardings and time delays."
Μειονεκτήματα: "Plane was originally set to leave at 11:30 am, but was delayed until 3:00 pm for equipment. We boarded the plane at 3:00, the door was closed, and 30 minutes of waiting at the gate, where told to deplane, and the flight would leave at 5:06. There was another flight to San Diego, also delayed for hou"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Allow one free bag check in on transatlantic flights"
Μειονεκτήματα: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"
Πλεονεκτήματα: "Friendly and Professional Crew"
Μειονεκτήματα: "Snacks were a bit boring & no tv’s onboard."
Πλεονεκτήματα: "Crew were cordial and attentive."
Μειονεκτήματα: "Entertainment system. Seats comfort on Boeing Jets. Customs is Munich is to slow. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed."
Πλεονεκτήματα: "Great service from ground and flight crew."
Μειονεκτήματα: "Not comfortable on today’s packed planes"
Πλεονεκτήματα: "Nicest staff"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."
Μειονεκτήματα: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Πλεονεκτήματα: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Πλεονεκτήματα: "Beverage and snack service"
Μειονεκτήματα: "Seats too narrow"
Πλεονεκτήματα: "Clean bathrooms and great refreshment choices"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Great overall flight, as expected in Delta’s first class."
Μειονεκτήματα: "Boarding was a little confused. Crew was excellent as usual, but seemed to stop service in the last hour. Food was good, but they ran out of my preferred option. No screen entertainment, but access to entertainment was available via the WiFi."
Πλεονεκτήματα: "Great flight attendants and very clean"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Μειονεκτήματα: "None everything great"
Πλεονεκτήματα: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Πλεονεκτήματα: "I can take an isle seat."
Πλεονεκτήματα: "Nice flight and good staff and service"
Πλεονεκτήματα: "Flew in First Class. Felt very pampered"
Πλεονεκτήματα: "great staff . clean. current movies"
Πλεονεκτήματα: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Μειονεκτήματα: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Πλεονεκτήματα: "Crew was kind, entertainment and food were good"
Μειονεκτήματα: "Seats are really tight"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "It was crowded and cramped."
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Μειονεκτήματα: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."
Πλεονεκτήματα: "LGA caused massive delays due to construction."
Μειονεκτήματα: "Nice airplane with good seats and legroom"
Πλεονεκτήματα: "All I need to say."
Πλεονεκτήματα: "Friendliness of the staff"
Μειονεκτήματα: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Very on-time and fast, respectful crew."
Μειονεκτήματα: "The airplane was old and with no entertainment."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Μειονεκτήματα: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Πλεονεκτήματα: "Inability to move up seat given 6’0 height and several available."
Μειονεκτήματα: "Worst turbulence ever."
Πλεονεκτήματα: "Newer plane, pretty comfortable seats. I like the 2-4-2 seat alignment. Flight arrived at destination about 30 minutes early."
Πλεονεκτήματα: "Everything operated according to schedule."
Μειονεκτήματα: "The crew was outstanding and the aircraft was new and comfy"
Μειονεκτήματα: "It was cramped; it wasn’t overcrowded."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "Crew entertainment"
Μειονεκτήματα: "Seat cushions"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "The crew was nice. The food was pretty good. They were generous with the wine pours. The movie selection was good."
Μειονεκτήματα: "The legroom wasn't great on the flight from Amsterdam to Dallas. My plane from Dallas to Chicago actually had better legroom, which is ironic considering it was a much shorter flight. I would prefer more legroom on the longer trans-Atlantic flight. My baggage in Chicago was delayed over an hour."
Μειονεκτήματα: "Commuter jets- uncomfortable."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "Having a crew ready"
Μειονεκτήματα: "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"
Μειονεκτήματα: "Weather related, mostly, so not AA’s fault"
Πλεονεκτήματα: "The service was very good"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Another customer allowed me to sit in the aisle seat rather than the assigned middle seat. That was much appreciated. And I enjoyed an movie during the flight. I like being able to choose what I want to watch and stream it on my own device."
Μειονεκτήματα: "It was really cold on the airplane. I kept my jacket on for the entire flight. I’m typically warm natured, so it was unusually cold."
Πλεονεκτήματα: "Service and meals."
Μειονεκτήματα: "Middle seat."
Πλεονεκτήματα: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Μειονεκτήματα: "Extreme noise from the plane at certain times (mostly takeoff which can't be helped, I guess) Sitting in the first row of first class you get the light from the flight attendant kitchen area right in your face (Seat 1A-3A specifically)"
Μειονεκτήματα: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "I was in such pain by the time I left this flight, the seats were horrible."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "On time. No surprises. Decent food and entertainment."
Μειονεκτήματα: "Squeezed into my seat like a sardine."
Πλεονεκτήματα: "Plenty of entertainment."
Μειονεκτήματα: "It’s just a long flight there’s no way to change that."
Πλεονεκτήματα: "People were nice"
Πλεονεκτήματα: "Good food, kind staff, free booze"
Πλεονεκτήματα: "We didn't go to Dallas!"
Μειονεκτήματα: "We didn't like the London Airport and we didn't get enough to eat and drink. We flew from London to Seattle Airport (SEA). From there we had to take an Alaska Air Flight to Salt Lake City (SLC) We had a difficult time finding the terminal for our flight to (SLC). . Alaska Air Broke one of the wheels on my suit case."
Πλεονεκτήματα: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Μειονεκτήματα: "They should have someone packing your duty free if they are going to make you check it. My duty free expensive wine broke and I am not too happy. After 2 long flights, time change, and minimal materials to work with I have to box and check my duty free in. Not co"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Great service. The staff was great."
Πλεονεκτήματα: "The flight was equal to AA service I have had on a regular basis."
Μειονεκτήματα: "We didnt managed to get on that flight due to the delay from precious flight from philadelphia"
Μειονεκτήματα: "this flight was delayed going both directions."
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "How late the flight took off How tight the seats were Entertainment if you want to call it that was barely visible from our seats"
Πλεονεκτήματα: "Flight arrived early"
Μειονεκτήματα: "Flight attendants were short and condescending to multiple passengers and made everyone throw away bottled water and food given on the plane threatening that it would prompt search by the agriculture department during customs. Additionally, skipped rows for food service and trash pick up."
Πλεονεκτήματα: "Plane didn't crash"
Μειονεκτήματα: "Tiny seats and no personalized entertainment options. We booked this on British Airways but have pretty much been on American flights on every leg. This made customer service more complicated. And this plane was terribly uncomfortable. Boo!"
Πλεονεκτήματα: "Everyone was pleasant & professional"
Πλεονεκτήματα: "Great service by flight crew"
Μειονεκτήματα: "Seat cushions"
Μειονεκτήματα: "Crew was rude."
Μειονεκτήματα: "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"
Πλεονεκτήματα: "Our flight was delayed overnight in Las Vegas, which was hassle but unavoidable due to weather and pilot flight hours restrictions. But the ground crew and American Airlines worked very hard to compensate all the passengers: gave us each a voucher for hotel, 2 meals, round trip shuttle ride for hotel and airport. Good work to make up for a bad situation."
Πλεονεκτήματα: "I was lucky to get an upgrade to business class. It was fantastic, of course, as business class should be. Great crew, great space."
Μειονεκτήματα: "Limited selection of movies. Or maybe I'm just old and grumpy and not interested in dozens of superhero movies!"
Μειονεκτήματα: "Delayed. Missed Connecting Flight."
Πλεονεκτήματα: "Good experience...the flight was on time and comfortable"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Brittish Airways is so professional, treats everyone as if they were in first class, served great food, and loved the open bar the whole flight!"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "The seats were sooooooooo small and it felt like it was a really old plane, it shook a lot."
Μειονεκτήματα: "Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed."
Πλεονεκτήματα: "Crew was helpful and nice"
Μειονεκτήματα: "More movie options"
Μειονεκτήματα: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Πλεονεκτήματα: "Every thing fine"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Μειονεκτήματα: "Delayed flight, seat didn’t recline"
Μειονεκτήματα: "Meals, better service, didn't provide me with a wheel chair as I'm pregnant and had my nine months old daughter with me. Very bad experience."
Μειονεκτήματα: "Plane was dirty"
Μειονεκτήματα: "Overall a good flight LAX- IAD"
Μειονεκτήματα: "UNcomfortable seats. They don’t recline."
Μειονεκτήματα: "Just a couple passengers slow to get suitcases in overhead slowed people down. Nothing United needed to fix. You all were great. Loved the flight attendants’s humor too."
Πλεονεκτήματα: "It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel"
Πλεονεκτήματα: "Love this direct flight! So nice!"
Πλεονεκτήματα: "Crew was friendly. Pilot kept us informed. Did a great job with takeoff and landing. Entertainment selections were good. Food choices much better."
Μειονεκτήματα: "On flight from DC to Paris seat preferences were changed by the airline . Was not able to sit with my family during this leg. Food choices were not good. Was not crazy about the chicken dish."
Πλεονεκτήματα: "The crew members are nice and professional"
Μειονεκτήματα: "The aircraft is out dated and less comfortable than an old bus. It’s time that ALL airplanes will feel as comfortable as a movie theater. And have screens and wifi .. and be comfortable to even take a knapp"
Μειονεκτήματα: "Poor food selection,"
Πλεονεκτήματα: "Quick and efficient."
Μειονεκτήματα: "Got a first class ticket which was swaggy!!!"
Μειονεκτήματα: "No info about gate changes."
Πλεονεκτήματα: "On time, pleasant crew"
Πλεονεκτήματα: "The entertainment really helped pass the time"
Μειονεκτήματα: "Not having milk to drink"
Πλεονεκτήματα: "Everything was perfect."
Μειονεκτήματα: "Getting rebooked even though I was landed but there was no gate! We sat there over half an hour which caused me to be 20mins late for my flt. The plane was gone and I had to wait three hours for the next flt and then get boarded and sit there an additional hour for other people to make that flt!!! Rebook them too would have been fair instead of wasting a plane full of people's time."
Μειονεκτήματα: "Cancelled flight, then delayed."
Μειονεκτήματα: "we had to sit on runway for 1 hr to burn fuel to lighten the load. did not get served until 1 hr of fly time."
Πλεονεκτήματα: "Quick and easy fight. Crew very nice"
Πλεονεκτήματα: "Always raved about my experience. This time was not impressed. The people who initially took our bags were great, there after... not good."
Μειονεκτήματα: "Arrived at 0750, ahead of schedule and waited until 0915 to get off the plane due to an error with the gate and then a malfunction of equipment. Now waiting for our baggage for 40 min. still nothing. Disappointing start to an already short vacay."
Μειονεκτήματα: "Seat and seatbelt to small"
Πλεονεκτήματα: "Nice plane with entertainment"
Μειονεκτήματα: "not much to add"
Πλεονεκτήματα: "Delayed because of weather maintenance and people"
Μειονεκτήματα: "United flights are always delayed!"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Chicago airport gate is so far away from other united flights I can't believe they don't provide a shuttle to it."
Πλεονεκτήματα: "Departed on time."
Μειονεκτήματα: "Again all of it was poor"
Μειονεκτήματα: "Two and one-half hour delay. Economy seats on their 757 are tighter and narrower then the 757 that we flew on with American"
Πλεονεκτήματα: "Again punctual and efficient service. Very helpful crew on this flight."
Μειονεκτήματα: "There weren't enough snacks."
Μειονεκτήματα: "Still sitting at the airport. Flight delayed :("
Μειονεκτήματα: "Had flight delays and then had to get off plane because of maintenance. Ok I get it . No one wants to stay on a broken plane. But staff was just as aggrevated as the customers. I chose to reschedule for next day due to massive delays today. But compensation was even brought up. Not even points??? Ugh"
Πλεονεκτήματα: "First of all the captain let us board early and get settled, the flight attendants were very friendly and the take off and landing were smooth, it was a great flight the seats were comfortable and the trip was short."
Πλεονεκτήματα: "Flight was on time and boarding was smooth"
Μειονεκτήματα: "Full plane it felled very cramped."
Μειονεκτήματα: "Great service all the time , easy to go from one place to another"
Πλεονεκτήματα: "They were helpful about getting me on another flight, however it didn't leave until the next day."
Μειονεκτήματα: "My flight was cancelled, they wouldn't route me through another airport, nor would they offer me any compensation for the inconvenience and expense of having to be stranded another night.This is why I normally fly Alaska, instead of United. United needs to step up their customer service. I wasn't even given a seat. They said I had to actually go to the airport in order to get a seat. They could've upgraded me, or put me on a direct flight, but no, they didn't."
Πλεονεκτήματα: "Good crews."
Μειονεκτήματα: "The UA439 flight from Boston to Chicago was delayed for almost 4-hours."
Μειονεκτήματα: "It was too cold there"
Πλεονεκτήματα: "Easy booking."
Πλεονεκτήματα: "It was on time And very convenient"
Μειονεκτήματα: "The gate changed twice. We were directed to a bus to take us to our flight to only be made to get back off the bus because we didn't have a crew. No one would tell us anything. Got back into the airport and then 30 minutes later got put back on the bus. The plane was disgusting, smelled like urine. The air conditioning didn't work. Terrible."
Μειονεκτήματα: "Forced to check carry on when they had plenty of overhead space on board"