Μειονεκτήματα: "Jet was ancient and entertainment system was a joke"
Πλεονεκτήματα: "On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable."
Μειονεκτήματα: "Stop misleading passengers to make money"
Μειονεκτήματα: "Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait"
Πλεονεκτήματα: "Not much."
Μειονεκτήματα: "More space, entertainment, food options"
Πλεονεκτήματα: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Πλεονεκτήματα: "Worst travel experience of my life"
Μειονεκτήματα: "The food could have been a bit better."
Μειονεκτήματα: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Πλεονεκτήματα: "Very comfy seats"
Μειονεκτήματα: "More food choices"
Πλεονεκτήματα: "Smooth flight, new plane and arrived on time."
Μειονεκτήματα: "The baggage allowances are very strict and creates an antagonistic experience at check in."
Μειονεκτήματα: "Good was terrible and not included with ticket unless you pay for it. Seat barely reclines. Outdated planes"
Πλεονεκτήματα: "They were friendly and excellent plane"
Πλεονεκτήματα: "The air conditioning system was advanced and made me feel comfortable"
Μειονεκτήματα: "Meals are purchased when you book a ticket. If you do not prepurchase a meal, you can order snacks and sandwiches but you’re not a priority to meal purchasers so in the event of yesterday, there is a long wait for your food. People assume most tickets come with something so that should be advertised"
Μειονεκτήματα: "Being on a flight for 11 hours and they don’t provide a meal, and have to pay for a check in. That’s absurd."
Πλεονεκτήματα: "Reasonable price for premium class seats."
Πλεονεκτήματα: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"
Μειονεκτήματα: "There was no food. Only by purchase which is bad for transatlantic flight"
Μειονεκτήματα: "Boarding was a bit chaotic as the finger got packed"
Μειονεκτήματα: "We didn't prepay for the flight meals, but that meant that if we wanted literally anything, a water/coffee/etc it was extra and had to be ordered from our touchscreen, even if a crew member was outside our row with the beverage cart serving other passengers, so it's not just paying for a meal."
Μειονεκτήματα: "Would never recommend to anyone. They do not even serve orange juice to you without payment. Had to pay for headphones to watch movies. Staff was very unpleasant and unwelcoming. There is no food unless u request. Snacks are all sold out. Horrible airlines Never again will fly with this airlines"
Μειονεκτήματα: "2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad"
Πλεονεκτήματα: "Price, new aircraft, good crew"
Μειονεκτήματα: "Long layover, connecting flight was delayed over an hour without any explanation"
Πλεονεκτήματα: "The fact that we didn’t crash"
Μειονεκτήματα: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Μειονεκτήματα: "I was not allowed to board on the return flight despite flight being delayed 40+ minutes causing me to miss my flight home from Paris to the US. Had to book another flight at my own expense."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"
Πλεονεκτήματα: "Super nice clean plane Friendly accommodating attendance"
Πλεονεκτήματα: "Worst ever. Never recommend to anyone."
Πλεονεκτήματα: "The internet on the airplane!"
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"
Πλεονεκτήματα: "Service was top notch."
Μειονεκτήματα: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Πλεονεκτήματα: "Nice plane, smooth flight, friendly crew"
Πλεονεκτήματα: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"
Μειονεκτήματα: "In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty."
Πλεονεκτήματα: "Economical with great customer service."
Μειονεκτήματα: "The flight was delayed around 2 hours. We were all stuffed in a small waiting room, then kicked out to have everyone go through a security check again with no explanation. The entertainment and food on the plane was not great at all. Probably wouldn't fly with Norwegian again unless I was on a serious budget."
Πλεονεκτήματα: "The plane was very comfortable. I love the individual screens."
Μειονεκτήματα: "I tried to sign into prepay for my bag the day before my flight and couldn't, then I had to pay the 50 Euros at the airport and the lady helping me was not helpful when I explained this situation."
Πλεονεκτήματα: "The flight was very smooth, the crew was friendly, the food was good. I have no complaints."
Πλεονεκτήματα: "Just a short flight, but boarding was smooth anefficient. They opened the back door to the plane to allow those at the back to board near their seats. Genius! And none of the zoned-boarding mumbo-jumbo. Love Norway and Norwegian!"
Πλεονεκτήματα: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Μειονεκτήματα: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Πλεονεκτήματα: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Μειονεκτήματα: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Πλεονεκτήματα: "The price was prime and the quality of service was top notch. Best, in-flight meal I have ever had and the plane had some cool tech too. So for a nerd like me, it was awesome."
Πλεονεκτήματα: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."
Μειονεκτήματα: "They did not have the vegetarian meal that I Pre ordered and paid for. I was very disappointed."
Πλεονεκτήματα: "The plane (787) is amazing - nice, quiet, modern, fast."
Μειονεκτήματα: "Terrible seats and space between seats, I am 6' and could not fit my knees. Seats in economy are made for little children..Worst seat experience ever."
Πλεονεκτήματα: "USB connector, entertainment and excellent service"
Μειονεκτήματα: "Checking in had a long line"
Πλεονεκτήματα: "Spacious, filled with amenities, affordable"
Μειονεκτήματα: "they do not even serve you water, when I asked ofr water they asked me to pay, it is not low cost Airline,l very unfriendly staff, I will never fly it again., the staff border line rudeness and have attitude issue. 7 hours flight or torture"