Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Μειονεκτήματα: "If a tooth paste and brush was provided in the little pack it would have made life better."
Μειονεκτήματα: "Better food options but that’s for all airlines!"
Μειονεκτήματα: "Good service no delayed"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Μειονεκτήματα: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"
Πλεονεκτήματα: "Comfort and food with good entertainment."
Μειονεκτήματα: "Crew could be trained for better service, most all were rude and annoyed that they were there."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Very uncomfortable"
Μειονεκτήματα: "More cushion"
Πλεονεκτήματα: "second time my flight was delayed for no apparent reason"
Πλεονεκτήματα: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"
Μειονεκτήματα: "The service was bad and the fly attendant was mean and not helpful and gave me attitude."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "All was perfect"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Flight was delayed 2 hours before take off."
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Very hot inside the plane"
Πλεονεκτήματα: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Μειονεκτήματα: "Nothing , it was all good"
Πλεονεκτήματα: "It was great. I told everyone about it."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "Signage at IST for transit should be better to explain security and passport requirements"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Μειονεκτήματα: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."
Πλεονεκτήματα: "Great staff!!"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"
Μειονεκτήματα: "boarding the treat you like animals"
Πλεονεκτήματα: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."
Μειονεκτήματα: "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."
Πλεονεκτήματα: "Service on board was terrible..."
Πλεονεκτήματα: "Quality experience all the way around"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Πλεονεκτήματα: "Everything."
Πλεονεκτήματα: "Food; power outlet."
Μειονεκτήματα: "legroom."
Πλεονεκτήματα: "The food, the service and entertainment!"
Πλεονεκτήματα: "Crew were lovely. I did request a window seat at check in and the clerk said she had done it, however I was stuck in the middle of two people 16J so it was a very uncomfortable flight."
Μειονεκτήματα: "Two babies screened the whole way to Los Angeles I was ready to kill them. Babies on long haul flights should be strapped to the wings. it was ridiculous/annoying. No vegetarian option on the flight to LA which would have been nice. However the food is really good and I loved the eggs for breakfast."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "they are good thank you very mush"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Μειονεκτήματα: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Everything else"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Free food"
Πλεονεκτήματα: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Μειονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"
Πλεονεκτήματα: "Crew was extremely friendly"
Μειονεκτήματα: "Cleaner window"
Μειονεκτήματα: "Missed flight due to unnecessary delays"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Crew unfriendly."
Πλεονεκτήματα: "Crews were friendly"
Μειονεκτήματα: "It was canceled"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "One free beer"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Food was not good"
Πλεονεκτήματα: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Μειονεκτήματα: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Μειονεκτήματα: "I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok."
Πλεονεκτήματα: "The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta."
Πλεονεκτήματα: "The Delta crew was great."
Πλεονεκτήματα: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Μειονεκτήματα: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."
Πλεονεκτήματα: "I liked that me and my boyfriend actually got to sit together."
Πλεονεκτήματα: "Everything went smoothly. Baggage was at carousel before we were, a first."
Μειονεκτήματα: "Everything was fine."
Πλεονεκτήματα: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"
Πλεονεκτήματα: "Delta was OK"
Μειονεκτήματα: "Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay"
Πλεονεκτήματα: "That I got to my destination safely, and my luggage wasn't lost"
Μειονεκτήματα: "The seats are so uncomfortable, and trying to sleep on the flight was nearly impossible."
Πλεονεκτήματα: "Perfectly fine first class trip"
Μειονεκτήματα: "Breakfast meal was awful"
Πλεονεκτήματα: "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."
Πλεονεκτήματα: "The flight was excellent and caring. They were very helpful after my son vomited in flight as we were landing. I was impressed with both flight attendants in the back of the plane. Great service"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "that we got to our destination"
Μειονεκτήματα: "the bathrooms were gross"
Πλεονεκτήματα: "Flight was on time, flight crew was great"
Μειονεκτήματα: "Seats weren't very comfortable and the iPod chargers were broke in 2 of our 3 seat row"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Getting off the plane"
Μειονεκτήματα: "This flight was fine compared to the first"
Πλεονεκτήματα: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Μειονεκτήματα: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Μειονεκτήματα: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Πλεονεκτήματα: "The crew and overhead storage."
Πλεονεκτήματα: "Love the hospitality and the staffs kindness"
Πλεονεκτήματα: "Customer service was great"
Μειονεκτήματα: "Couldn’t pick my seat"
Πλεονεκτήματα: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Μειονεκτήματα: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."
Πλεονεκτήματα: "The flight was very quick."
Μειονεκτήματα: "They didn't serve us water."
Πλεονεκτήματα: "Service was great, flight was excellent"
Μειονεκτήματα: "Delay"
Μειονεκτήματα: "Sold us a flight with unassigned seats"
Πλεονεκτήματα: "Really liked the plan"
Πλεονεκτήματα: "Delta Studio with closed caption"
Μειονεκτήματα: "some series do not have closed caption"
Πλεονεκτήματα: "We had comfort class and it's very nice"
Μειονεκτήματα: "Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident"
Πλεονεκτήματα: "Smooth ride. Delta got everything right from takeoff to landing."
Πλεονεκτήματα: "Getting out of the plane"
Μειονεκτήματα: "Wobbly, tight seating. Broken tv/entertainment system. No legroom. No warning before turbulence."
Πλεονεκτήματα: "Boarding was easy and fast"
Μειονεκτήματα: "Seats were cramped"
Μειονεκτήματα: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Μειονεκτήματα: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "KLM staff is great"
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "The crew!!"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Πλεονεκτήματα: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "pleasant"
Μειονεκτήματα: "Pleasant"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Μειονεκτήματα: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Μειονεκτήματα: "Terrible food and service"
Πλεονεκτήματα: "Food was good. Plane was good."
Μειονεκτήματα: "Night flight should turn off light. Staff was not skillful and professional."
Μειονεκτήματα: "Overhead space on plane was very limited."
Μειονεκτήματα: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Πλεονεκτήματα: "I like the food and servise"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Πλεονεκτήματα: "It was a high quality service hands down."
Μειονεκτήματα: "The available entertainment choices were a little limited."
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "Crew was very friendly, food was decent and the boarding was a breeze."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Μειονεκτήματα: "We had a delay of nearly two hours."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Πλεονεκτήματα: "Short flight, no major issues."
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Nothing!"
Μειονεκτήματα: "Hot meal was awful"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "The plane was comfortable and clean. Internet was offered"
Μειονεκτήματα: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Πλεονεκτήματα: "snacks plus they had sparkling mineral water"
Πλεονεκτήματα: "Being on time"
Μειονεκτήματα: "No pillows,only carb food"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "The seats were uncomfortable."
Πλεονεκτήματα: "We arrived on time"
Μειονεκτήματα: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Πλεονεκτήματα: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Μειονεκτήματα: "Flight was delayed 2 hours after boarding"
Πλεονεκτήματα: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Πλεονεκτήματα: "It was fast and comfortable"
Μειονεκτήματα: "---"
Πλεονεκτήματα: "On time, comfortable flight"
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Μειονεκτήματα: "Thay did not let us in the plane because they changed the name order on the ticket"
Πλεονεκτήματα: "Good food and drinks,great movies"
Μειονεκτήματα: "Dirty bathroom,needs upgrade too."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Service was spectacular. The United crew was awesome."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."
Πλεονεκτήματα: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"
Πλεονεκτήματα: "Seat was comfortable and the food was decent."
Μειονεκτήματα: "Strippers"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Πλεονεκτήματα: "The crew is amazing, special food needs is covered and delicious, great service after all."
Μειονεκτήματα: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."
Μειονεκτήματα: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Πλεονεκτήματα: "Premium economy seats make a huge difference in terms of comfort. The Vegan pre-selected meal was way better this leg of the trip than the LAX to FRA trip. Entertainment was good too."
Πλεονεκτήματα: "Safe trip. Announcer had a radio voice."
Μειονεκτήματα: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Μειονεκτήματα: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"
Πλεονεκτήματα: "Wider economy seats"
Μειονεκτήματα: "Metal box impedied foot space for 15 hours and monitor froze several times during flight"
Πλεονεκτήματα: "The service was excellent. The flight was on time. The crew was very friendly."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The service was excellent. On time and very efficient crew."
Πλεονεκτήματα: "On time-well organized!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "I didn't like the food"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew service and positive attitude"
Πλεονεκτήματα: "Very nice flight, very little if no turbulence food was decent just luggage took forever"
Μειονεκτήματα: "Luggage wait was an hr other then that the A380 which is my favorite plane was amazing"
Πλεονεκτήματα: "The downstairs lavatories are genius!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "I loved that there were bathrooms downstairs so we didn't have to wait in the aisle. And there were enough bathrooms that the line moved quickly! They boarded families with young children first!"
Μειονεκτήματα: "Could use better entertainment options. When the person in front of me reclined, there was very little room!"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."
Μειονεκτήματα: "I could not get any information in Moscow until arriving at the airport."
Πλεονεκτήματα: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Μειονεκτήματα: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "See ath to mun flight comments."
Πλεονεκτήματα: "The flat bed seats in business are great. Be sure to get aisles seats in the middle so no one has to crawl over you to get out of their seat."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Service was very good."
Μειονεκτήματα: "Pasta was so so."
Πλεονεκτήματα: "Really NOTHING!!!"
Μειονεκτήματα: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"
Πλεονεκτήματα: "The food, the crew, the cleanness and the entertainment"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Comfortable and smooth flight"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Service,entertainment, and food. Easy check in"
Μειονεκτήματα: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."
Πλεονεκτήματα: "Decent food, wide variety of in flight entertainment (movies and tv shows) and great, friendly service! Overall great value! Will fly Lufthansa again if going to Europe!"
Πλεονεκτήματα: "short hop--good"
Μειονεκτήματα: "Food was not good. Seat leg room very uncomfortable"
Μειονεκτήματα: "More current movie selection would be nice."
Πλεονεκτήματα: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Μειονεκτήματα: "I cannot think of anything."
Πλεονεκτήματα: "Well taken care of"
Μειονεκτήματα: "Seats are very close together in Economy"
Πλεονεκτήματα: "all"
Μειονεκτήματα: "overall service"
Πλεονεκτήματα: "Comfortable, crew are very helpful and cheerful."
Μειονεκτήματα: "Food isn't that good"
Πλεονεκτήματα: "The crew was incredibly pleasant and helpful"
Μειονεκτήματα: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Μειονεκτήματα: "I started to get hungry between meals."