Πλεονεκτήματα: "Iberia is great"
Μειονεκτήματα: "Great airline Iberia is great"
Μειονεκτήματα: "Offer a free beverage would have been nice"
Μειονεκτήματα: "Great flight !!!"
Μειονεκτήματα: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Service was slow and sparse"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "The check in process is terrible and very inefficient."
Πλεονεκτήματα: "The entertainment was good and not laggy."
Μειονεκτήματα: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"
Μειονεκτήματα: "Mucho frío y baños muy sucios."
Μειονεκτήματα: "Επιβίβαση"
Πλεονεκτήματα: "On time, clean airplane, smooth, good flight overall"
Μειονεκτήματα: "No entertainment or food on board. Not even drinking water"
Πλεονεκτήματα: "helpful crew, fast boarding"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Μειονεκτήματα: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"
Πλεονεκτήματα: "no stress, the crew was professional"
Μειονεκτήματα: "all good"
Μειονεκτήματα: "Maybe include vegan options for food?"
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Πλεονεκτήματα: "That I arrived"
Μειονεκτήματα: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."
Πλεονεκτήματα: "The staff was rude and not helpful. Check in was below standard."
Μειονεκτήματα: "Your bag people are thieves."
Πλεονεκτήματα: "Friendly staff and decent entertainment options."
Μειονεκτήματα: "Uncomfortable seats and not enough leg room."
Πλεονεκτήματα: "The AA Tampa crew need to train the IB crew on customer service"
Μειονεκτήματα: "Movie options weren't that great; I couldn't Buy extra baggage online because I didn't book directly through Iberia (not my fault that BA didn't fly this route and I didn't know it and it costed extra at the airport)"
Πλεονεκτήματα: "Seats were comfortable. Smooth take off and landing."
Μειονεκτήματα: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."
Πλεονεκτήματα: "The food for sale was better than average"
Μειονεκτήματα: "The seats are by far the most constricted I’ve ever been in"
Μειονεκτήματα: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."
Πλεονεκτήματα: "Smoothest flight ever"
Μειονεκτήματα: "No beverage of any sort offered"
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "On time to madrid... late to Alicante"
Μειονεκτήματα: "Personal video screen froze and didnt work...chicken meal was too salty. Britisk airways cancelled our return transatlantic flight LGW to JFK and the Iberia (one world) representative Alicante airport could not help us getting on another flight we now are landing in LGW and have to transfer to LHR at iour own expense and are getting to J FK almost 4 hour later than scheduled...spenrt over 40 minutes on phone with British airways at international cell phone rates which also cost us a fortune"
Πλεονεκτήματα: "Pleasant crew"
Μειονεκτήματα: "I think they should offer complementary water"
Μειονεκτήματα: "Flt attendants unnecessarily bossy."
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Μειονεκτήματα: "Two food options were beef or beef. Unacceptable"
Μειονεκτήματα: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."
Μειονεκτήματα: "Felt like a sardine in a can."
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Πλεονεκτήματα: "Special ordered meal was good, and seat was comfortable. Movies great!"
Μειονεκτήματα: "Boarding was disorganized - signage very misleading. Cabin was stuffy and warm until the plane started moving, and during the trip it did not cool off sufficiently. Would be better if they told passengers about when meals will be served. Stewardess poured old coffee in the basin while people were waiting to use the bathroom. Seat was splashed with coffee. Disposal for paper was stuffed. FYI Breakfast was inedible from ORD to Madrid."
Πλεονεκτήματα: "It was on time. It was efficient."
Μειονεκτήματα: "Should offer at least water."
Πλεονεκτήματα: "Easy check in and comfortable seats"
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "TV/movie screen was not working."
Πλεονεκτήματα: "On time and no hassles"
Πλεονεκτήματα: "Crew were great. On time. Smooth"
Μειονεκτήματα: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."
Πλεονεκτήματα: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Μειονεκτήματα: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Μειονεκτήματα: "Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs"
Πλεονεκτήματα: "Friendly crew short plane trip."
Πλεονεκτήματα: "The plane was new and very comfortable"
Μειονεκτήματα: "Free snack"
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "More choice of food"
Πλεονεκτήματα: "Trip was short."
Πλεονεκτήματα: "The service with my handicapped mother"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Crew was quite polite and sympatic"
Μειονεκτήματα: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."
Πλεονεκτήματα: "Yes de crew was amazing."
Μειονεκτήματα: "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."
Πλεονεκτήματα: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Πλεονεκτήματα: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"
Πλεονεκτήματα: "Great service and food"
Μειονεκτήματα: "Entertainment system was broken."
Πλεονεκτήματα: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Μειονεκτήματα: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"
Πλεονεκτήματα: "The crew was helpful, well spirited, and timely."
Μειονεκτήματα: "The inflight TV monitors didn't work."
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Nice plan and staff."
Μειονεκτήματα: "Very slow baggage drop off at Barcelona airport."
Πλεονεκτήματα: "Give food twice, a blanket and a pillow"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "No wheel chair in Madrid as REQUESTED"
Μειονεκτήματα: "Next time Air France of British Airways. No more Air Europa."
Πλεονεκτήματα: "The crew, the food the entertainment"
Πλεονεκτήματα: "This is the most basic service of just get on the plane type of travel. Nothing is included. They would charge you for the air you breath if they thought they could get away with it."
Μειονεκτήματα: "My carry-on of clearly leagal size was tested to see if it passed. Happy to say IT PASSED they could not charge me. No in flight entertainment as there is no place to put a headphone into. They tell you to use your smart phone. The flight attendants disappear and really are not there for any reason I could see except to find ways to charge you for something. When they do show up they basically try to ignore you."
Μειονεκτήματα: "The seats weren't too comfortable. Not all movies that were in the entertainment list in the website were actually in the flight."
Πλεονεκτήματα: "Plane left on time. The food was good."
Πλεονεκτήματα: "Relatively on time"
Μειονεκτήματα: "Chairs where uncomfortable, food was poor quality."
Πλεονεκτήματα: "Good service and comfortable flight"
Πλεονεκτήματα: "Didn't care for just one movie choice but I liked the price!"
Πλεονεκτήματα: "Same as previous answer"
Μειονεκτήματα: "Same as previous answer a"
Μειονεκτήματα: "Still haven't received over 2 days now"
Μειονεκτήματα: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"
Πλεονεκτήματα: "Flight left and arrived on time and seats were comfortable for airline seats."
Πλεονεκτήματα: "My baggage didnt arrive"
Μειονεκτήματα: "the transfer took 30 minutes - why land in the most distant place in the airport to transfer to next flight. get your logistics together."
Πλεονεκτήματα: "Fell asleep for almost the whole 2.5 hour flight so I'm with it."
Μειονεκτήματα: "Can't thing of anything"
Μειονεκτήματα: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."
Μειονεκτήματα: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Πλεονεκτήματα: "Alitalia is fine."
Πλεονεκτήματα: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."
Μειονεκτήματα: "The fact that a 8 hour flight doesnt have any sort of entertainment for the guest's or the ability to charge your own entertainment devices is absurd."
Μειονεκτήματα: "The boarding procedure need to improve."
Πλεονεκτήματα: "Crew service, fast boarding"
Μειονεκτήματα: "Regular headset didnt work to see the tv,"
Πλεονεκτήματα: "Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline."
Μειονεκτήματα: "We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement."
Πλεονεκτήματα: "On time. Cabin in very good condition. Staff friendly and professional"
Μειονεκτήματα: "No back of the seat video. No power outlets."
Μειονεκτήματα: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"
Πλεονεκτήματα: "Seats were cushy. Food quality was ok."
Μειονεκτήματα: "Seats too close together. No power jacks. No entertainment."
Μειονεκτήματα: "My flight was delayed"
Πλεονεκτήματα: "The airplane was neat and the crew nice also, I don't have complains about that."
Μειονεκτήματα: "Too little space between seats, always has the person behind putting their knees in my back! Also the food is not that great, and had to pay even for the earphones!"
Πλεονεκτήματα: "Convenience - nonstop to/from Madrid"
Μειονεκτήματα: "Food, entertainment (lack of), comfort"
Πλεονεκτήματα: "Food portions were generous."
Μειονεκτήματα: "Possibly the most uncomfortable chairs ever. Entertainment was also outdated."
Μειονεκτήματα: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Μειονεκτήματα: "Very old plain for a 13 hour trip... It was a very painfull trip. The entertainment was poor and from my seat I couldn't see a thing! The crew elas not very strick considering rules: I was forced to warn a passenger to turn off his Phone when we had already took off. He was in a call for almost 15 minuts since we turn on our seat belts!"
Πλεονεκτήματα: "The food and the attention inside of the airplane."
Μειονεκτήματα: "The Boarding was horrible. I arrive at Madrid on Gate D-48 and I have to walk 30 minutes in order to in order to arrive to gate A-2. Once I arrive there, for my surprise the authority installed a temporary check point on such gate that I have to be inspected with my wife by the port authority. This was something that we don't expected and it was not well organized."
Πλεονεκτήματα: "Fast and esay"
Πλεονεκτήματα: "The inflight crew was very nice"
Μειονεκτήματα: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"
Μειονεκτήματα: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Πλεονεκτήματα: "Seats were slightly more comfortable than Ryanair."
Μειονεκτήματα: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
Μειονεκτήματα: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Μειονεκτήματα: "Last minute switched plan causing much discomfort and confusion."
Μειονεκτήματα: "I missed the flight and was not allowed to board even though there was time"
Μειονεκτήματα: "The flight was an hour late with no announcements made in the terminal"
Μειονεκτήματα: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Πλεονεκτήματα: "We made it to Barcelona."
Μειονεκτήματα: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Extremely uncomfortable"
Πλεονεκτήματα: "The smallest and narrowest legroom I've ever had in all of my past flights"
Μειονεκτήματα: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Μειονεκτήματα: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Μειονεκτήματα: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Πλεονεκτήματα: "The crew is great"
Μειονεκτήματα: "The seats doesn’t move forward nor backwards"
Πλεονεκτήματα: "Good timing, efficiency"
Πλεονεκτήματα: "Space plus"
Μειονεκτήματα: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Μειονεκτήματα: "The boarding process could be better"
Πλεονεκτήματα: "Plane looks new and clean."
Μειονεκτήματα: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Πλεονεκτήματα: "Nice staff on board."
Μειονεκτήματα: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."
Πλεονεκτήματα: "Crew was great and the seats were very comfortable."
Μειονεκτήματα: "Never had to take a bus to and from plane, so that was different."
Πλεονεκτήματα: "Flight delayed, staff provided no info and was generally nasty."
Μειονεκτήματα: "My flight was delayed 3 hours, so I missed my connecting flight. Then there were no more flights until the morning. Vueling paid for a hotel for me, but the hotel was over an hour away from the airport at 2 in the morning, and I woke up at 5 the next morning and sat in 2 HOURS of traffic to get back to the airport. The shuttle left late tho, and I almost missed my flight again. Bad experience."
Μειονεκτήματα: "no food no drink all 2 flights"
Πλεονεκτήματα: "Aircraft cabin comfornand cleanliness"
Μειονεκτήματα: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Πλεονεκτήματα: "Boarding was efficient"
Μειονεκτήματα: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"
Πλεονεκτήματα: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Μειονεκτήματα: "Late boarding due to some crew late."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Πλεονεκτήματα: "Price Allocated more leg room On time departure"
Πλεονεκτήματα: "on time, easy to do, price"
Μειονεκτήματα: "everything worked out well for this flight"
Πλεονεκτήματα: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Μειονεκτήματα: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Πλεονεκτήματα: "Good cheap no frills price"
Μειονεκτήματα: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Μειονεκτήματα: "The check in line was too long with too few attendants checking people in."
Μειονεκτήματα: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Πλεονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Πλεονεκτήματα: "Better than expected. Great all around. Would use them again."
Μειονεκτήματα: "Nothing. Everything went smooth and no problems at all."
Πλεονεκτήματα: "Didn't experience anything spectacular."
Μειονεκτήματα: "The delay of flight was unbelievable."
Πλεονεκτήματα: "Crew is good."
Μειονεκτήματα: "The plain was late for 1:40 minutes and they lost my luggage again."
Μειονεκτήματα: "Dely and they lost my bags"
Μειονεκτήματα: "After flight was booked they canceled our reservations."
Πλεονεκτήματα: "Crew was greatly helpful"
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "The landing was horrible"
Μειονεκτήματα: "EXTREMELY cramped. Worst experience since Ryan Air."