Πλεονεκτήματα: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Μειονεκτήματα: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Πλεονεκτήματα: "Boarding and crew great!"
Μειονεκτήματα: "Seats extremely narrow"
Πλεονεκτήματα: "Water station!"
Πλεονεκτήματα: "Great crew, good in-flight movies. Good food."
Μειονεκτήματα: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."
Πλεονεκτήματα: "Crew was great !!!"
Μειονεκτήματα: "Seating in upper class is uncomfortable and bedding is not fresh."
Πλεονεκτήματα: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Μειονεκτήματα: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."
Πλεονεκτήματα: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Μειονεκτήματα: "No. Keep up the good work!"
Πλεονεκτήματα: "Premium economy was perfect, smaller cabin with less people, great flight."
Πλεονεκτήματα: "Great crew. Very kind and efficient."
Μειονεκτήματα: "American carriers seem to enjoy poor seat ergonomics."
Πλεονεκτήματα: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Πλεονεκτήματα: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Μειονεκτήματα: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Μειονεκτήματα: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."
Πλεονεκτήματα: "Great crew, comfortable and smooth flight"
Μειονεκτήματα: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Πλεονεκτήματα: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Μειονεκτήματα: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Μειονεκτήματα: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Πλεονεκτήματα: "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Μειονεκτήματα: "There was a boarding delay but flight still arrived in Hong Kong on time."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Uncomfortable to sit for eight hours"
Πλεονεκτήματα: "The crew were friendly."
Μειονεκτήματα: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."
Πλεονεκτήματα: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Μειονεκτήματα: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Μειονεκτήματα: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Μειονεκτήματα: "The crew was rude."
Πλεονεκτήματα: "Excellent entertainment options, out stewardess was fantastic."
Μειονεκτήματα: "Cramped seats."
Πλεονεκτήματα: "Very polite and helpful staff."
Πλεονεκτήματα: "The crew was the best part of my experience, super nice and accomodating"
Μειονεκτήματα: "the wifi had subpar performance"
Πλεονεκτήματα: "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."
Πλεονεκτήματα: "Seat is very comfortable"
Μειονεκτήματα: "Service is super fast"
Πλεονεκτήματα: "The food was AMAZING. No, seriously. Everything we had was great."
Πλεονεκτήματα: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Μειονεκτήματα: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Πλεονεκτήματα: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Μειονεκτήματα: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Πλεονεκτήματα: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Μειονεκτήματα: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Leg space was cramped. Parking was very far.food"
Πλεονεκτήματα: "Just the food and boarding was fine."
Μειονεκτήματα: "Everything else was bad. I think crew were a little rude!"
Πλεονεκτήματα: "Food was good, crew was nice."
Μειονεκτήματα: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."
Πλεονεκτήματα: "1st class, what's not to like?"
Πλεονεκτήματα: "ear plugs, eye mask, pillow and blanket provided. fruit, water and juice available without asking someone for it. adequate leg room, good movie selection and 2 meals with wine provided."
Μειονεκτήματα: "Everyone was delightful during the entire flight."
Πλεονεκτήματα: "Very professional crew throughout."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Πλεονεκτήματα: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Μειονεκτήματα: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Μειονεκτήματα: "Never seen an international flight charges checked in luggage $130 US dollars a piece"
Πλεονεκτήματα: "Non stop"
Μειονεκτήματα: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"
Πλεονεκτήματα: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Μειονεκτήματα: "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."
Πλεονεκτήματα: "It was a great experince we enjoy the flight other than the delay on the luggage"
Μειονεκτήματα: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Crew were nice and friendly"
Μειονεκτήματα: "Better seats and entertainment system As usual Turkish airline was late in departure"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Good food and comfortable temperature in cabin"
Μειονεκτήματα: "A bathroom ran out of towels and toilet paper"
Πλεονεκτήματα: "Comfort Entertainment Friendly Staff"
Πλεονεκτήματα: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Μειονεκτήματα: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Everything went well"
Μειονεκτήματα: "One of my luggage is still missing"
Πλεονεκτήματα: "Movies, I had leg room. Nice friendly staff .."
Μειονεκτήματα: "Internet would not work"
Πλεονεκτήματα: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Μειονεκτήματα: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Entertainment was excellent- choice of movies, music and ground cameras,"
Μειονεκτήματα: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."
Πλεονεκτήματα: "Great food, good selection of movies."
Μειονεκτήματα: "Food was old"
Μειονεκτήματα: "Flight was delayed 2 hours. Plane boarded on time but we sat in plane for 2 hours. Therefore delaying my flight and I don't have an international phone plan, so I either had to pay for Wifi to let my family know my flight was delayed or not contact them at all. I wished they would have given us complimentary wifi due to their delay."
Πλεονεκτήματα: "seats, entertainment"
Μειονεκτήματα: "food. only one non-veg option"
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Μειονεκτήματα: "No miles. No notification either. Seems very arbitrary"
Μειονεκτήματα: "We passed through 5 layers of security and still had a security threat on the airplane. After re-searching everyones bags and seats we finally departed 2.5 hours late. If there is a threat take everyone OFF the airplane. Nobody wanted to be there for the search. Pull us off and bring the dogs on"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Excellent customer service"
Μειονεκτήματα: "Excellent flight"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "Wheel chair flyers should get first assistant"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Μειονεκτήματα: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Μειονεκτήματα: "Very good fantastic business class seats awesome legroom And again great service"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Their audio system is very bad."
Πλεονεκτήματα: "The food was excellent (dinner and breakfast). The service was also exceptional."
Μειονεκτήματα: "Nothing...great flight and great crew."
Πλεονεκτήματα: "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
Μειονεκτήματα: "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
Πλεονεκτήματα: "Courteous staff.istanbul"
Μειονεκτήματα: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"
Μειονεκτήματα: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."
Μειονεκτήματα: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Μειονεκτήματα: "The flight was more than 4 hours late making us miss our connections"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "More food choices, but what we had was good."
Μειονεκτήματα: "Was not offered a drink in first class prior to take off."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Everything. Always an excellent and professional experience."
Πλεονεκτήματα: "Entertainment and food and service were great."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "Air conditioning was very loud"
Μειονεκτήματα: "Wifi was not working"
Μειονεκτήματα: "Change the movies more ofti"
Πλεονεκτήματα: "Loved the plane, people and timeliness"
Πλεονεκτήματα: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Πλεονεκτήματα: "Everything went smoothly."
Μειονεκτήματα: "Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not"
Μειονεκτήματα: "Old plane, long delay, sketchy WiFi."
Πλεονεκτήματα: "The crew are very nice on both flights and they were very courteous the seats.T"
Μειονεκτήματα: "The seats were not that comfortable."
Πλεονεκτήματα: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Μειονεκτήματα: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."
Μειονεκτήματα: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Πλεονεκτήματα: "Food and service was nice"
Μειονεκτήματα: "Very long route to my final destination"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Μειονεκτήματα: "Plane was old flight was right on time"
Μειονεκτήματα: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."
Πλεονεκτήματα: "Entertainment on first flight"
Μειονεκτήματα: "Food, no smoking at Minneapolis airport"
Πλεονεκτήματα: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Μειονεκτήματα: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Μειονεκτήματα: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Πλεονεκτήματα: "The crew tried their best. The seats were average. The food ok."
Μειονεκτήματα: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Πλεονεκτήματα: "Quick flight, great landing and takeoff."
Μειονεκτήματα: "Everything was great today."
Μειονεκτήματα: "The flight was OK."
Πλεονεκτήματα: "to their Diamond Medallion customers"
Μειονεκτήματα: "No power outlets, back of the plane is really loud, overhead bins suck"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Could not use the bathroom"
Πλεονεκτήματα: "Upgrade to first class"
Πλεονεκτήματα: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Μειονεκτήματα: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Πλεονεκτήματα: "The help desk personnel was friendly."
Μειονεκτήματα: "Due to my first flight being late I missed my second flight. Delta booked me on a flight that was departing 5 hours later instead of the next flight. I had to go and ask to be was put on the stand by list for a sooner flight but not given any priority over the other standby's even though it was Delta's fault that my original flight was late."
Μειονεκτήματα: "Board the back of the plane first"
Μειονεκτήματα: "Delayed by an hour!"
Πλεονεκτήματα: "Nice power nap, quick flight!"
Πλεονεκτήματα: "The new Delta planes have great leg room for tall people even in coach."
Πλεονεκτήματα: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Μειονεκτήματα: "Snacks if possible"
Πλεονεκτήματα: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"
Μειονεκτήματα: "The 2+ hour delay"
Πλεονεκτήματα: "everything, thank you."
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Best flight crew I've ever had."
Μειονεκτήματα: "A free upgrade to first class"
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."
Πλεονεκτήματα: "The crew was great. Food was good for the most part."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Everything was great. The crew was outstanding!"
Πλεονεκτήματα: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Πλεονεκτήματα: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Μειονεκτήματα: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Crew nice. Plenty of food"
Μειονεκτήματα: "Boarding was very chaotic. Very long lines and not managed well"
Μειονεκτήματα: "Can’t tell you anything- missed connection"
Πλεονεκτήματα: "crew hospitality. timely take off"
Μειονεκτήματα: "Prolonged stop over in Frankfurt"
Μειονεκτήματα: "Same reason as above."
Πλεονεκτήματα: "food was excellent"
Μειονεκτήματα: "no 'breakfast' specifically, other snack items were available"
Μειονεκτήματα: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Πλεονεκτήματα: "Free wine; flight was on time; movie and TV shows are good; crew gives out water constantly. I prefer Lufthansa over any other airline."
Μειονεκτήματα: "I do not like the big metal boxes that take away your leg room."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "I have always wanted to travel with Lufthansa and will do so in future too. For my wife it was her first and she loved it."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"