Πλεονεκτήματα: "Service was excellent"
Μειονεκτήματα: "Carry on baggage size misleading"
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "The food on the 2nd flight was bad"
Πλεονεκτήματα: "Flight attendants are friendly and helpful."
Πλεονεκτήματα: "Food was good and plentiful."
Μειονεκτήματα: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Πλεονεκτήματα: "fresh baked bread!"
Μειονεκτήματα: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Πλεονεκτήματα: "plane was clean"
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "The crew was very nice. Seats were pretty comfy."
Μειονεκτήματα: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Πλεονεκτήματα: "Full array of entertainment."
Μειονεκτήματα: "Seats were not too comfortable."
Πλεονεκτήματα: "Some of the best airplane food I’ve had."
Πλεονεκτήματα: "The food was decent and on board entertainment was pretty good."
Μειονεκτήματα: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Πλεονεκτήματα: "The food wasn’t bad"
Μειονεκτήματα: "Business seats suck"
Μειονεκτήματα: "Cabin temperature was a little hot"
Πλεονεκτήματα: "General attitude of staff"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Easy, on-time and courteous"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats, food , entertainment."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "I was concerned the connections would be too tight but it worked out great!"
Πλεονεκτήματα: "The food provided and the service was excellent."
Μειονεκτήματα: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Πλεονεκτήματα: "It was quick and the crew was really nice!"
Μειονεκτήματα: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Πλεονεκτήματα: "I had no idea i would be charged for just one check in bag!"
Μειονεκτήματα: "I had no idea i would be charged for checked in bag! Scam!"
Πλεονεκτήματα: "The crew was very attentive and friendly"
Μειονεκτήματα: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Μειονεκτήματα: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Πλεονεκτήματα: "Easy. Pleasant staff. I felt safe and happy."
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "fast, all good"
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Πλεονεκτήματα: "Very clean"
Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Πλεονεκτήματα: "The flight itself was good, smooth."
Μειονεκτήματα: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."
Πλεονεκτήματα: "That is wasn't crowded"
Μειονεκτήματα: "That I had a 5 hour delay and I was t informed about it earlier"
Μειονεκτήματα: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Πλεονεκτήματα: "Very positive opinion about the flight."
Μειονεκτήματα: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "I loved everything"
Πλεονεκτήματα: "Excellent flight staff and better than average airplane food."
Μειονεκτήματα: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The audacity of your gross negligence in a time of global pandemic."
Μειονεκτήματα: "Any semblance of social responsibility or ethical behavior."
Μειονεκτήματα: "It was good enough."
Πλεονεκτήματα: "With my little boy the seats were so uncomfortable cause of the engine. But the rest was great."
Μειονεκτήματα: "Great crew this time."
Μειονεκτήματα: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
Πλεονεκτήματα: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Μειονεκτήματα: "Everything was pleasant....I wouldn’t change anything."
Μειονεκτήματα: "Security in Frankfurt - long lines"
Μειονεκτήματα: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Πλεονεκτήματα: "Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight"
Πλεονεκτήματα: "Service was good. Flight attendants were friendly"
Μειονεκτήματα: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Μειονεκτήματα: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Standard good Lufthansa service"
Μειονεκτήματα: "Munich airport is very difficult to reach. I avoid it whenever possible."
Πλεονεκτήματα: "Crew was attentive and friendly."
Μειονεκτήματα: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."
Μειονεκτήματα: "Improving customer service during delay but overall good"
Πλεονεκτήματα: "Good food, good drinks, good flight attendant crew"
Μειονεκτήματα: "Seats were not very comfortable. There were also no air vents"
Πλεονεκτήματα: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Μειονεκτήματα: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."
Πλεονεκτήματα: "Good service for the price"
Μειονεκτήματα: "More legroom"
Μειονεκτήματα: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."
Πλεονεκτήματα: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Μειονεκτήματα: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."
Πλεονεκτήματα: "It was a short, smooth flight"
Μειονεκτήματα: "I had paid extra to pick seats and they were moved without informing me prior to the flight."
Πλεονεκτήματα: "There was a mechanical problem with my flight from Berlin, so I missed my connection to Atlanta. The agent booked me another flight on another airline flying out of a different city. If you travel enough eventually things happen. The airline was responsive in fixing the problem."
Μειονεκτήματα: "The airline agent offered me a 10€ voucher to any where in the airport. While I was greatful, my time is worth more than 0.6€ an hour. An upgrade to Economy plus would have been better. There were 2 seats available."
Πλεονεκτήματα: "Everything was fine except for the comfort."
Μειονεκτήματα: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "More legroom and great crew"
Μειονεκτήματα: "Food quality has gone down. A lot."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."
Πλεονεκτήματα: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Μειονεκτήματα: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."
Μειονεκτήματα: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Πλεονεκτήματα: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Πλεονεκτήματα: "Anna, she was the supervisor at the check in desk at Denver airport. She was super helpful and very nice. She went above and beyond to help me out with the issue i had... but everyone else i went to get help from were not at all helpful (3 other people), sour face, they probably hate their job. Movie choices on flight to Munich were great. Smooth flight, I didn't lose my bag so that was great too!"
Μειονεκτήματα: "Rude crew member. One bad apple ruins the whole bunch. I pre selected my sest at check in on line but got different seat. Not sure why but that was uncalled for. Boarding was 35 minutes late because flight arrived late also. The lady that boarded us was nice and funny."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Everyone at Lufthansa are very friendly so thank you everyone we love you"
Πλεονεκτήματα: "Ample leg room and comfortable seats."
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Had no problems. Was a comfortable flight."
Πλεονεκτήματα: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything on time"
Πλεονεκτήματα: "Timely and clean"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "Better boarding procedures. Everyone lined up at once and it took forever. What happened to boarding by rows? Also, paying an extra $35. for booking a seat is a total rip off. I usually fly Air France and have never had to buy a seat in coach."
Μειονεκτήματα: "Food, stuff, seats"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Πλεονεκτήματα: "Very clean and comfortable cabin."
Μειονεκτήματα: "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."
Μειονεκτήματα: "The crew could have shown up on time."
Μειονεκτήματα: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."
Πλεονεκτήματα: "Easy travel"
Μειονεκτήματα: "Boarding personnel could be much more helpful"
Μειονεκτήματα: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Πλεονεκτήματα: "Smooth take off and landing."
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "the flight was ok"
Μειονεκτήματα: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Μειονεκτήματα: "Free refreshments"
Μειονεκτήματα: "One of the crew before boarding was trash."
Πλεονεκτήματα: "Crew was fine"
Μειονεκτήματα: "EVERYTHING ELSE"
Μειονεκτήματα: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Μειονεκτήματα: "The delay in this flight was made far worse by the poor communication about he new timeframe for departure. It was poorly handled and we ended up getting to our final destination at 3 am as a result. Disappointed."
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Great crew and captain. Great communication skills and clear instructions"
Μειονεκτήματα: "Plane delayed 3 hours"
Πλεονεκτήματα: "The staff was great."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "The plane was ok."
Μειονεκτήματα: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Μειονεκτήματα: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Πλεονεκτήματα: "Check in was super friendly and efficient. Cabin crew also great."
Μειονεκτήματα: "Seats and leg room v small. But overall great."
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "Ok everything"
Πλεονεκτήματα: "The fact that I landed"
Μειονεκτήματα: "It was awful no leg room no air worst plane ride of my life"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "The crew were excellent. They were an airline group out of Estonia working on behalf of EasyJet. Professional, courteous, and helpful."
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Πλεονεκτήματα: "Level of service and staff's friendliness. Great value for money."
Μειονεκτήματα: "They could use a jetway instead of having passengers go up and down stairs."
Πλεονεκτήματα: "No problems"
Μειονεκτήματα: "Not enough legroom"
Μειονεκτήματα: "Flight was delayed for 3 hours because of rain and when we got our bags everything inside was soaking wet. Never going on easy jet again, it ruined my cloths and gifts"
Μειονεκτήματα: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Πλεονεκτήματα: "Getting off and not returning thru easy jet"
Μειονεκτήματα: "Getting off"
Μειονεκτήματα: "Flight delayed over four hours. Didn't take it as I had already missed my meeting in Basel."
Μειονεκτήματα: "Checkin lines were horrible.."
Πλεονεκτήματα: "Friendly and competent crew."
Μειονεκτήματα: "Everything costs money"
Πλεονεκτήματα: "I really like flying with easyjet, it's a budget airline so I know there will not be amenities such as free snacks and drinks. The crew was friendly and helpful, boarding was organized and quick. Overall a very good experience."
Μειονεκτήματα: "I am short so I don't need a lot of leg room but the seats are very narrow. I was pressed between two grown men and was a little too close to be comfortable."
Πλεονεκτήματα: "time of booking and checking in"
Μειονεκτήματα: "The chairs are not comfortable"
Πλεονεκτήματα: "Everything went smooth & as planned"
Μειονεκτήματα: "Couldn't bring more than 1 carryon. I've never experienced this on a plane. My purse counted as my carryon so I had to check a bag. Also, the seats didn't recline."
Πλεονεκτήματα: "We weren't sure if our bags would fit and the agent checked them for free!"
Μειονεκτήματα: "The employees were nice. It was an easy and reasonably quick boarding"
Πλεονεκτήματα: "The flight was quick and easy."
Μειονεκτήματα: "When checking in we paid for baggage and on our flight there we only paid about $40 but on the flight back the man charged us double and we're not sure why."
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Πλεονεκτήματα: "Fast and easy on time flight from PMO to FCO"
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "Everything could be better"
Πλεονεκτήματα: "flight on time"
Μειονεκτήματα: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."
Πλεονεκτήματα: "The frew was nice"
Μειονεκτήματα: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Πλεονεκτήματα: "Best flight for what I needed, the time was perfect, cost was good. It was on time and everything went smooth."
Μειονεκτήματα: "Well, small plane, cheap flight. Seats small and crowded. There was not even a place to put my water bottle. But for a short flight at the right time, it's fine. Crew made all kinds of announcements and sales pitches, bit annoying when you are trying to sleep."
Μειονεκτήματα: "Rude and incompetent staff. You get what you pay for."
Μειονεκτήματα: "Boarding was a mess and we landed very roughly"
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Μειονεκτήματα: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"
Μειονεκτήματα: "Kiwi booking through kayak was deceptive and I had to pay for a ticket at check after learning Ryanair does not do business with kiwi. Price was more than double and kiwi also billed me. Thanks!"
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Horrible customer service .. The plane had one and half hour delay and the plane landed so badly that we thought it’s going to crash . I would like to get a refund ."
Μειονεκτήματα: "Flight had one and half hour delay and the landing of the plane was so horrible . All the passengers were scared to death . I would like to get a refund."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Boarding at el prat"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "That the flight was on time. I gave 5 stars for food although I didn’t eat but what the y offered looked ok."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Gate check made me pay extra 50 euro for my carryon because I was an American basically. The bag was about half an inch larger than the checker yet everyone else with the same size bag was fine"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Μειονεκτήματα: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Πλεονεκτήματα: "Ease of use"
Μειονεκτήματα: "Over an hour delay"
Μειονεκτήματα: "Made me pay $125 for not checking in 24 hours in advance. I'm sorry my hotel didn't have WI-FI so I couldn't log in."
Πλεονεκτήματα: "The plan is clean, the crew are welcoming"
Μειονεκτήματα: "It's my first time i travel with Ryanair...and maybe it will be the last one... i bought the tickets and i paid for it.. because i didn't print it hard copy.. I PAID FOR ANOTHER TWO TICKETS... it's not logical.. maybe this is your policy but take a small extra charge not 100%"
Πλεονεκτήματα: "We may be able to find cheap tickets with Ryanair but this also comes with horrible service. They charge 3 euros for water ( in flight) and if for some reason your phone stops working and you have not printed your passes they charge 45 euros to print your tickets. We may be able to find cheap tickets with Ryanair but this also comes with horrible service."
Πλεονεκτήματα: "They were cheap and on time."
Μειονεκτήματα: "This is my first and hopefully last flight with Ryan air. Cost savings has reached its limit. Never have I been on such an uncomfortable plane. The seats are so cramped: tilted at an impossible angle to squeeze in more chairs. Horrible experience."