Πλεονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Smooth flight, great service onboard"
Πλεονεκτήματα: "Good seat. Good films."
Μειονεκτήματα: "A broader range of free snack types would be nice."
Πλεονεκτήματα: "On time, only one gate change!"
Μειονεκτήματα: "Cheaper. Ran out of food on the incoming flight. Should have planned better"
Πλεονεκτήματα: "The 1st class crew were amazing!"
Μειονεκτήματα: "better trained pilots first hard landing in Jamaica"
Πλεονεκτήματα: "I was able to sleep through the flight comfortably."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Between mechanical, weather, lightning, fueling/routing delays; I have been pushed back at least 4 hours from my original arrival time at my final destination."
Μειονεκτήματα: "As we were boarding, our carryon bags were literally grabbed from us and checked in - that too not valet checked but through to the Baggage Claim. I needed to rush out and had to wait for the baggage instead. I pleaded with the agent to allow me to fit the smallish bag under the seat to no avail."
Πλεονεκτήματα: "The seat is uncomfortable"
Πλεονεκτήματα: "Nice crew. Very smooth flight."
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Wish the crew cleaned the toilet room and replenished toilet paper"
Μειονεκτήματα: "American changed our seats to back of plane. No explanation."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "The airplane was clean and spacious"
Μειονεκτήματα: "Improve the snacks and the crew attitude"
Πλεονεκτήματα: "Airline crew was amazing and handled a person in need of medical care great!"
Μειονεκτήματα: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Despite having a boarding pass with an assigned seat, Avianca would not let me board. My seat was given to someone else. There was no explanation as to why I no longer had a reserved seat. I had to wait until the next morning to get a flight to Cusco. My hotel reservation in Cusco for the night could not be refunded so I am out $400."
Μειονεκτήματα: "American Airlines is terrible. Delayed flight, no notification when waiting for flight that flight is delayed (I received a text alert). Pilot had terrible landing. Would not fly American ever again."
Μειονεκτήματα: "It was United not american and it was ok"
Πλεονεκτήματα: "Was able to sleep"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "No carry on bags"
Πλεονεκτήματα: "Not over crowded and friendly crew."
Πλεονεκτήματα: "USB Outlets are nice to have"
Μειονεκτήματα: "Nothing was bad on this flight"
Πλεονεκτήματα: "My Business Class upgrade."
Μειονεκτήματα: "Needs better snack selection."
Πλεονεκτήματα: "On time. Crew was nice, too"
Μειονεκτήματα: "I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian"
Πλεονεκτήματα: "I liked that a pilot of the flight was a woman."
Μειονεκτήματα: "First, the gate staff in Dublin called my name to assure my bag was arriving to JFK. They assured it is! Guess what! The bag never arrived and was stock in London!"
Πλεονεκτήματα: "Flight was on time (actually early) and smooth. The crew was very friendly."
Μειονεκτήματα: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Μειονεκτήματα: "Imagine, thanking up until the last minute that you were taking one airline only to be taking another. Imagine no one alerted you to the fact that you were not taking Finn air, as all of your travel documents indicated, but American Airlines that had set up operations with Finn air as a front to cover their poor allegiance and performance as of late. Classic bait and switch at the tune of several thousand dollars. This is worthy of congressional over site."
Πλεονεκτήματα: "Nonstop flight"
Μειονεκτήματα: "Bag of pretzels to eat. Just so cheap"
Πλεονεκτήματα: "Free drinks!!!"
Μειονεκτήματα: "No leg room"
Μειονεκτήματα: "I bought tickets for JAL Japan Airlines but it was American Airlines !! If I know that when I buy tickets I don't buy it !! I will not buy tickets at KYAK anymore."
Πλεονεκτήματα: "Great selection of movies, comfortable flight overall."
Μειονεκτήματα: "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."
Πλεονεκτήματα: "The space"
Μειονεκτήματα: "The agents and flight attendants were very unfriendly. You could tell that because I was of a different nationality that this was a problem."
Μειονεκτήματα: "Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down."
Πλεονεκτήματα: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Μειονεκτήματα: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Πλεονεκτήματα: "This time every thing excellent"
Πλεονεκτήματα: "Seats are the most uncomfortable seats ever"
Μειονεκτήματα: "missed the flight, traveling with 2 young children. Had to wait in Miami overnight"
Μειονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "All good."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "The crew were very accommodating"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "Boarding was quick and the food was quick, efficient and goo."
Μειονεκτήματα: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."
Μειονεκτήματα: "Flight were delayed abnd canceled"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "On time and comfortable flight."
Μειονεκτήματα: "No free snacks."
Μειονεκτήματα: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Μειονεκτήματα: "Had to pay for a cup of coffee"
Μειονεκτήματα: "There was no food or movie"
Μειονεκτήματα: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Πλεονεκτήματα: "It felt like there was more leg room than on the US airplanes."
Μειονεκτήματα: "I thought the food was just okay."
Μειονεκτήματα: "Food look and taste like cat food"
Μειονεκτήματα: "Economy seating not so comfortable"
Πλεονεκτήματα: "boarding and crew"
Μειονεκτήματα: "no drinks within a 2 h flight"
Μειονεκτήματα: "Flight was delayed almost an hour. Not even free water. You had to buy it."
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "Cancelled the flight with no explanation. This is the second time in a row my return flight to BWI from LHR has been cancelled."
Μειονεκτήματα: "We paid an extra $60 to select seats up front and they moved our seats to the back of the plane without notifying us."
Πλεονεκτήματα: "Nice aircraft and decent service. Cleanliness was good."
Μειονεκτήματα: "The lie flat seats were good but cramped and claustrophobic near the head rest."
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "My flight from Manchester was delayed so I missed my direct flight to bahrain and change of flight to deferent distantion other than my original and arrived to Bahrain next day"
Πλεονεκτήματα: "The entertainment (TV in each seat) was great. The food was outstanding (chicken with risotto and beet salad), and so was the service. This was the best British Airways flight I've ever been on!"
Πλεονεκτήματα: "Customer service was excellent"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Staff, service, punctual everything superb!!!!"
Πλεονεκτήματα: "More leg room."
Μειονεκτήματα: "Strange hot sandwiches! Only small amounts of liquid at one time."
Πλεονεκτήματα: "Service is great"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Μειονεκτήματα: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Choppy Flight. Amazing Pilot"
Μειονεκτήματα: "Too many busses to take to different terminals."
Πλεονεκτήματα: "Poor customer support"
Μειονεκτήματα: "Handling of booking"
Μειονεκτήματα: "ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients""
Μειονεκτήματα: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."
Πλεονεκτήματα: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."
Μειονεκτήματα: "Flight delayed 2 hours in Athens due to London fog. BA did nothing for passengers with connections. No information given nor attempts to hold connections. Missed our connection by 5 minutes. Could see the airplane pulling out after RUNNING through the airport for 15 minutes to catch it. There were 7 passengers on this connection. This was unacceptable"
Πλεονεκτήματα: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Μειονεκτήματα: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."
Πλεονεκτήματα: "All was good"
Μειονεκτήματα: "Them good"
Πλεονεκτήματα: "Timming Was ok"
Μειονεκτήματα: "No Food, old tv, poor confort seat"
Πλεονεκτήματα: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Πλεονεκτήματα: "Crew was ok"
Μειονεκτήματα: "No food for such a long flight not enough leg room"
Πλεονεκτήματα: "Good legroom,"
Μειονεκτήματα: "Older aircraft, tray tables not level, rear washrooms no water, delayed departure"
Πλεονεκτήματα: "Great crew. Very pleasant & friendly."
Πλεονεκτήματα: "Considering the thousands of passengers who saw their flights cancelled because of the grounded 737 Max’s the fact that I was on hold for only 30 minutes and then got rerouted for the next day is amazing! Thank you Air Canada."
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Πλεονεκτήματα: "The seats were ridiculously small. It was so uncomfortable."
Μειονεκτήματα: "The seats were ridiculously small. It was so uncomfortable."
Μειονεκτήματα: "Significant delays in the flight. I seem to always have poor on time service with Air Canada. And not one apology, which is the least you would expect from a company in the service industry."
Πλεονεκτήματα: "Not much. Crew was good but that is about it."
Μειονεκτήματα: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."
Πλεονεκτήματα: "I liked the crew on the plane."
Μειονεκτήματα: "I didn't like the boarding process. There were parents with children who were not seated because of their group numbers. Why not board parents with children first, regardless of boarding group?? Especially those of us who were traveling with babies/toddlers. Air Canada can do better. Disappointed."
Μειονεκτήματα: "When I had to change my wife's ticket due to an emergency, we were charged over $415.00. That is unfair."
Πλεονεκτήματα: "The service the upgrade.the fight excellent"
Μειονεκτήματα: "Hard to say"
Πλεονεκτήματα: "The flight was good, on time, and comfortable. Crew was polite and informative."
Μειονεκτήματα: "The sound did not work on my screen, even after trying 3 different sets of headphones."
Πλεονεκτήματα: "the cew was nice"
Μειονεκτήματα: "The terminal had no food options at all when we were in a very delayed flight and hungry. We were not given seats ahead of time and therefore were assigned the last row which was very uncomfortable and could not recline. No one was at the desk to help with the seats for a Very long time. The boarding process was not good."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "Flight crew were friendly"
Μειονεκτήματα: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."
Πλεονεκτήματα: "the service was great"
Μειονεκτήματα: "the movies were old"
Πλεονεκτήματα: "There wasn't anything outstanding about this flight that would cause me to write about"
Μειονεκτήματα: "No food was provided unless you paid for it. There should be an option. Not wanting to pay for food shouldnt mean no food at all."
Πλεονεκτήματα: "Sky couch was amazing. Crew were incredibly friendly and accommodating. AirNZ was Way Way better than our flight back home on United."
Μειονεκτήματα: "This flight and my next connecting one (also Air Canada) were both delayed by 45 minutes each. That's an hour and a half of wasted time. Thankfully, I just assumed there would be a delay so I booked a later connection in advance. The weather was perfect and there was no explanation on either flight as the why we were almost an hour delayed. I'm expected to arrive 2 hours in advance of a flight. Why is it so hard for this airline to be on time?"
Πλεονεκτήματα: "Decent legroom (paid for priority seating)"
Μειονεκτήματα: "Plane was old Crew was indifferent Both legs of the flight was very late"
Μειονεκτήματα: "Four hours of delays."
Πλεονεκτήματα: "Flight times and cost"
Μειονεκτήματα: "Everything else."
Πλεονεκτήματα: "The crew was very friendly and attentive."
Μειονεκτήματα: "The huge line up going through customs"
Πλεονεκτήματα: "Crew was professional and friendly."
Μειονεκτήματα: "No video on an international flight without an iPad or other device (with the app that want warned about until after boarding the plane) and even then the available selections were bad."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Μειονεκτήματα: "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Some of the crew is not friendly."
Μειονεκτήματα: "Flight from Montreal to Vancouver was long with uncomfortable seats no pillow and no meals."
Πλεονεκτήματα: "Friendly crew. Boarding was very chaotic and our seats were originally booked together and someone needed up separate. In the end, the crew worked it out for us and we were satisfied."
Μειονεκτήματα: "I've flown this airline a few times and the seats are pretty uncomfortable."
Πλεονεκτήματα: "Early and luggage delivered quickly"
Πλεονεκτήματα: "In seat entertainment console with recent movies. Only food for purchase."
Πλεονεκτήματα: "Very easy flight, attendants were helpful and nice. No delays!"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "The flight attendants were not that friendly."
Πλεονεκτήματα: "That it brought me to my destination"
Μειονεκτήματα: "I' a small person is this i entirely uncomfortable, so i can't imagine what it's like for bigger ppl. BTW seems like Air Canada was just opening at 4am, so there were huge lines for checkin but no people were attending the Air Canada counters. THen at about 4:30 they all started coming out. For a 6am flight ppl are supposed to be there 2 hours before. I usually don't feel nauseated on planes but I did for this ride."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Μειονεκτήματα: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "The crew was friendly and prompt. They kept us informed and acted very professional."
Πλεονεκτήματα: "Great food and great service. Not much leg room in the 'free' seats but the flight crew allowed us to move to an empty row so we had lots of room. Would definitely fly with them again."
Πλεονεκτήματα: "Good onboard entertainment"
Μειονεκτήματα: "Overhead cabin extremely small compare to US planes"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Μειονεκτήματα: "The flights were booked much too close together to get through Customs in Canada. If we had arrived on time we would have had only 1 hour and a half to make it to our next flight. However, our flight was late leaving Dublin. It was extremely stressful and we had to literally run through the airport to try to get through customs and to our next gate. if that flight hadn't also been delayed, there was no way would have made it"
Πλεονεκτήματα: "The crew was very friendly and welcoming"
Μειονεκτήματα: "The boarding process was pretty terrible and disorganized"
Μειονεκτήματα: "Late and bad communication"
Μειονεκτήματα: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."
Μειονεκτήματα: "Boarding procedures are a disaster. The plane arrived early however there was not a gate available for 45-60 minutes. Removal of the bags for customs inspection also took over 45 minutes. We then missed our connecting flight Out luggage made the plane but we didn’t!"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Seating, more space, luggage delivery"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Μειονεκτήματα: "Flight was an hour late."
Μειονεκτήματα: "More space is needed for legroom."
Πλεονεκτήματα: "On time!!!"
Μειονεκτήματα: "Long walk to our gate."
Μειονεκτήματα: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Πλεονεκτήματα: "On time, clean airplane, smooth, good flight overall"
Μειονεκτήματα: "No entertainment or food on board. Not even drinking water"
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Μειονεκτήματα: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Μειονεκτήματα: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Μειονεκτήματα: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Πλεονεκτήματα: "Extremely comfortable and was served lots of delicious food"
Μειονεκτήματα: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Μειονεκτήματα: "Few movies. Not good food options"
Πλεονεκτήματα: "Time and flight was ok"
Μειονεκτήματα: "The size of the seats"
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Μειονεκτήματα: "space between seats, too tight for my legs"
Πλεονεκτήματα: "Little be more leg space"
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Πλεονεκτήματα: "Food was good, comfortable, nice happy workers, etc."
Πλεονεκτήματα: "Dinner was good. Sandwiches and breakfast are just bread"
Μειονεκτήματα: "Crew could pretend to be nicer"
Πλεονεκτήματα: "The amability of the crees"
Μειονεκτήματα: "All was excellent"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Πλεονεκτήματα: "Smoothest flight ever"
Μειονεκτήματα: "No beverage of any sort offered"
Πλεονεκτήματα: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Μειονεκτήματα: "The only thing that I wish was different was that they had a vegetarian food option available"
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "a non event flight - meal was ok, flight attendants helpful"
Μειονεκτήματα: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Πλεονεκτήματα: "It was nice flight"
Μειονεκτήματα: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Πλεονεκτήματα: "I like the food and the fact that you provide us with a pillow and blanket"
Μειονεκτήματα: "Everyone who was traveling with someone was separated and the Customes right before the bus were extremely rude."
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Πλεονεκτήματα: "On time and no hassles"
Πλεονεκτήματα: "It got me hone."
Μειονεκτήματα: "Very small seats we were not given any snacks or drinks."
Μειονεκτήματα: "Left late, rude crew, very uncomfortable experience"
Πλεονεκτήματα: "Seats were surprisingly good, even though we could only get two center seats. There were no available business class seats, but now I'm glad I saved the expense as the economy seating was quite comfortable. They took good care of us with food and comfort, and the time passes with plenty of movies to watch."
Μειονεκτήματα: "Can't help it, but Heathrow is just so big, and requires extensive walking, bussing from one terminal to another, then underground trains, and waiting at the C gates which don't offer the range of restaurants that the main terminal does. But we had 2 1/2 hours to make the connection and there was plenty of time with baggage checked through."
Πλεονεκτήματα: "Everything was delightful, definitely my best ever flight!"