Μειονεκτήματα: "Mid night snack can be improved, it’s too small a portion."
Πλεονεκτήματα: "Great experience all together"
Πλεονεκτήματα: "I loved the film with kabuki characters to introduce safety procedures."
Μειονεκτήματα: "More seating room, better ventilation."
Πλεονεκτήματα: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Μειονεκτήματα: "More western food options, better selection of tv shows for entertainment"
Πλεονεκτήματα: "Crews and services."
Μειονεκτήματα: "My seat."
Πλεονεκτήματα: "Friendly staff, fast service, and good food."
Πλεονεκτήματα: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Μειονεκτήματα: "The food was not enough, we felt so hungry before arriving."
Μειονεκτήματα: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Πλεονεκτήματα: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Μειονεκτήματα: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."
Πλεονεκτήματα: "Typical ANA quality. Bumpy flight but handled very well."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "Typical ANA quality as always."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "The food, choices of entertainment, and the crew"
Πλεονεκτήματα: "Easy checking process. Friendly staff"
Πλεονεκτήματα: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Μειονεκτήματα: "Limited entertainment options for kids."
Πλεονεκτήματα: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Μειονεκτήματα: "The seats are kind of flat."
Μειονεκτήματα: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Πλεονεκτήματα: "Nice smile and service. Food is good as well"
Μειονεκτήματα: "Arrived later than schedule"
Μειονεκτήματα: "Not enough space to put my luggages"
Πλεονεκτήματα: "The time is on time ."
Πλεονεκτήματα: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Μειονεκτήματα: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Μειονεκτήματα: "Seats in economy were narrower than Eva Airlines"
Πλεονεκτήματα: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Πλεονεκτήματα: "Comfortable seats, very friendly staff."
Πλεονεκτήματα: "ANA crew is very hospitable."
Πλεονεκτήματα: "Great airline!"
Μειονεκτήματα: "some of the gates can be long walk"
Πλεονεκτήματα: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Πλεονεκτήματα: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "Almost everything was good"
Μειονεκτήματα: "Check in was complicated."
Πλεονεκτήματα: "ANA is always on time and the crew is always attentive."
Μειονεκτήματα: "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
Πλεονεκτήματα: "The service was good. The seats were comfortable."
Μειονεκτήματα: "I missed the Thai crew. The crew was from Japan. No complaints about them."
Πλεονεκτήματα: "Stewards were very polite"
Μειονεκτήματα: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Πλεονεκτήματα: "Polite attendants"
Μειονεκτήματα: "small leg room......"
Μειονεκτήματα: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Πλεονεκτήματα: "Great service and great food"
Μειονεκτήματα: "No complaints from me"
Πλεονεκτήματα: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Μειονεκτήματα: "No foot rest=back pain"
Μειονεκτήματα: "Very hard landing."
Μειονεκτήματα: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Μειονεκτήματα: "Plane was hot and a lot of food but it wasn't very good."
Πλεονεκτήματα: "on time, great service on flight"
Πλεονεκτήματα: "Great service, accommodating staff. Seats were comfortable."
Πλεονεκτήματα: "Ana is the best"
Πλεονεκτήματα: "The middle seats were seperated, so I had my own arm rests"
Πλεονεκτήματα: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Πλεονεκτήματα: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Πλεονεκτήματα: "It was clean and nice"
Πλεονεκτήματα: "Best service ever provided by an airline"
Πλεονεκτήματα: "overall clean and comfortable, service is great"
Μειονεκτήματα: "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."
Πλεονεκτήματα: "Comfortable flight and cabin crew were very good"