Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Incredibly good flight with excellent crew and good food."
Μειονεκτήματα: "If the disembarking didn't take 45 minutes."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Μειονεκτήματα: "All good."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Μειονεκτήματα: "Nothing specifically. It was a pretty standard flight experience."
Πλεονεκτήματα: "Excellent service, food, and entertainment options!"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Μειονεκτήματα: "We were in business. Food and service quality has gone downhill since last year. Cabin temperature is very warm. Staffs are not friendly. They spent a lot of time chatting in the galley talking and eating off food serving trays. Yikes!"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Food and staff were excellent."
Μειονεκτήματα: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "such an accommodating airline. Great customer service"
Πλεονεκτήματα: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The bread service"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Consistent SAS quality"
Μειονεκτήματα: "Drinks expensive"
Μειονεκτήματα: "Helpful flight attendant, kind check in attendant"
Πλεονεκτήματα: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Μειονεκτήματα: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."
Μειονεκτήματα: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Μειονεκτήματα: "Uncomfortable seats."
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Μειονεκτήματα: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Πλεονεκτήματα: "Good movies and food good. Seats wide enough and mostly enough bathrooms."
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Μειονεκτήματα: "late. support afterwards was awful."
Μειονεκτήματα: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."
Μειονεκτήματα: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."
Πλεονεκτήματα: "Nice staff, comfortable."
Μειονεκτήματα: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."
Πλεονεκτήματα: "Good service, pleasant staff."
Μειονεκτήματα: "Delay, no place to sit and wait"
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "The flight was cancelled the morning of."
Πλεονεκτήματα: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."
Πλεονεκτήματα: "Highly efficient, no problems at all."
Μειονεκτήματα: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"
Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Μειονεκτήματα: "The seat next to me was open and they moved someone over next to me."
Μειονεκτήματα: "Missed my flight due to weather east coast"
Μειονεκτήματα: "This flight did not occur due to delays."
Μειονεκτήματα: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Μειονεκτήματα: "Seat was uncomfortable."
Πλεονεκτήματα: "Quality of service and equipment"
Πλεονεκτήματα: "Everything was on time!"
Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Μειονεκτήματα: "Small and tight seats."
Πλεονεκτήματα: "crew was really nice and efficient"
Μειονεκτήματα: "no complimentary beverages"
Μειονεκτήματα: "In toilets there was no paper"
Πλεονεκτήματα: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Μειονεκτήματα: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."
Πλεονεκτήματα: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Μειονεκτήματα: "There wasn't free food but free coffee."
Πλεονεκτήματα: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Μειονεκτήματα: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Πλεονεκτήματα: "SAS is the best airlines !!"
Πλεονεκτήματα: "Flight was on time, boarding was efficient."
Μειονεκτήματα: "No free snack? Come on. What is this, wizzair?"
Μειονεκτήματα: "Well I looked online and the type of ticket I purchased said that I would have a free checked bag and I did not and I was charged 66€"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "everything except"
Μειονεκτήματα: "food."
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Πλεονεκτήματα: "Was upgraded to business class"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Μειονεκτήματα: "Boarding clusterf..."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Left on time. No turbulence."
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Liked the transfer"
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Ok"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Μειονεκτήματα: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "Good service at gate and on board"
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Μειονεκτήματα: "The crew was not very polite."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "I like service of AF"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Πλεονεκτήματα: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Μειονεκτήματα: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Πλεονεκτήματα: "Warm and elegant service"
Πλεονεκτήματα: "Crew was. Great"
Μειονεκτήματα: "Some thing better to chew on"
Πλεονεκτήματα: "Seats were ok"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "The crew’s attitude. Forcing me to check my bag when there were plenty of spots overhead. Telling me my carryon, which fits perfectly under the seat, isn’t allowed to go under my seat. The crew and gate attendant were rude. Poor service. Poor flight."
Μειονεκτήματα: "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "Crew was professional and accommodating, everything went smooth and quickly"
Πλεονεκτήματα: "Emergency row seating is great for really tall skinny people. Plenty of legroom but seat width by no means helpful."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Delays"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "All was good"
Μειονεκτήματα: "Nothing to complain about."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "Crew nice- flight smooth"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "if the crew/flight wasn’t filled with racist tendencies that forced a black man and his partner to take a new flight because his “tone” wasn’t to their liking when he responded to accidentally being the wrong seat, costing us 90 minutes at least of delays because they deplaned us all when all."
Μειονεκτήματα: "Make seat available for two of us together not every one in a deferent row"
Μειονεκτήματα: "Flight was delayed for more than 4 hours with little communication from staff as to why, gate was changed to a gate across the airport."
Πλεονεκτήματα: "Safe flight."
Μειονεκτήματα: "Flight delayed 4 hours including change of aircraft and departure gate at PHL."
Μειονεκτήματα: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
Πλεονεκτήματα: "Terrible customer service."
Μειονεκτήματα: "Rude, rude people working at the desks. Saw many people have problems with them, and then they were rude to me as well."
Πλεονεκτήματα: "Got here early"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "The crew did try to make us feel comfortable considering the air challenges"
Μειονεκτήματα: "The aircraft was extremely hot and it took a extraordinary long time to resolve the issue. Dont understand why the aircraft was not checked prior to the flight so alternate plans could be made. Upon connecting the crew in the terminal and at the gate was not very accommodating. Very disappointed with American airlines and this experience"
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "Staff are friendly and helpful"
Πλεονεκτήματα: "Very comfortable, affordable, nice staff! On time. Will fly AA again."
Πλεονεκτήματα: "Flight was on time, crew was friendly."
Πλεονεκτήματα: "Loved all the meals. Tasty, well-coordinated."
Πλεονεκτήματα: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Πλεονεκτήματα: "Perfect quiet comfy flight"
Μειονεκτήματα: "New cheap fare is honestly offensive trash."
Πλεονεκτήματα: "Crew was friendly and provided good service."
Μειονεκτήματα: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"
Πλεονεκτήματα: "Lovely service, but less comfortable plane... nothing terrible though"
Πλεονεκτήματα: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."
Πλεονεκτήματα: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Personnel; lack of customer service"
Πλεονεκτήματα: "Crew was friendly and professional"
Πλεονεκτήματα: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Μειονεκτήματα: "it was an hour late"
Μειονεκτήματα: "The seats are too tight."
Πλεονεκτήματα: "Nice plane, very friendly pilot."
Μειονεκτήματα: "Delayed flight."
Μειονεκτήματα: "Just a suggestion, if you get new planes it is very comfortable when the seats have a bending headrest. It really helps to hold the head, especially nice for red eye flights."
Πλεονεκτήματα: "Flight crew was awesome! Very accommodating"
Μειονεκτήματα: "All was good, flight attendants were exceptional"
Πλεονεκτήματα: "The crew's response was better than expected."
Μειονεκτήματα: "Snacks were a bit too expensive."
Πλεονεκτήματα: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
Πλεονεκτήματα: "The passengers"
Μειονεκτήματα: "A/c was broken"
Πλεονεκτήματα: "The flight was delayed. I did make my connection"
Μειονεκτήματα: "My flight was canceled."
Πλεονεκτήματα: "Slept the whole way"
Μειονεκτήματα: "First flight not found; no pilot to fly; and then there was no crew to attend. Passengers made to wait more than 1 hour inside the plan. my opinion, all could have been handled simultaneously if somebody thought about it."
Μειονεκτήματα: "We sat on the tarmac in Philadelphia for several hours. After returning to the terminal we waited longer. We finally took off and flew to Portland. Upon arrival, we had to wait for a gate, even though this was in the middle of the night! Very disappointing flight. Arrived about three hours late."
Πλεονεκτήματα: "The flight was not full and was able to be moved to a window seat. The flight crew was very courteous."